Synchronisation on 2 different user account

I am currently testing the synchronisation of the i-mate kjam to be deployed
in our corporate network using Exchange 2003. I am still at the stage of
trying to synchronise data on the local machine first before we have it
synchronising with E2K3.

I have been able to synchronise it with my Admin user acccount, however I
get the 85010014 error on my normal user account. I need to be able to get
this synchronised on the normal user account as the users of the kjams have
only got normal accounts.

Things I have tried:
- I have added the normal user account to the local administrators group.
Still no difference.
- I have tried deploying it on the PDA emulator. Still no difference.
- Have tried to reinstall outlook 2003, no luck
- Have upgraded to the recent release of ActiveSync 4.2. Still getting same
error

Anyone got any ideas?

I also forgot to mention, that my normal account has "helpdesk rights" and my
Admin account has "Domain rights"

"Angie" wrote:

> I am currently testing the synchronisation of the i-mate kjam to be deployed
> in our corporate network using Exchange 2003. I am still at the stage of
> trying to synchronise data on the local machine first before we have it
> synchronising with E2K3.
>
> I have been able to synchronise it with my Admin user acccount, however I
> get the 85010014 error on my normal user account. I need to be able to get
> this synchronised on the normal user account as the users of the kjams have
> only got normal accounts.
>
> Things I have tried:
> - I have added the normal user account to the local administrators group.
> Still no difference.
> - I have tried deploying it on the PDA emulator. Still no difference.
> - Have tried to reinstall outlook 2003, no luck
> - Have upgraded to the recent release of ActiveSync 4.2. Still getting same
> error
>
> Anyone got any ideas?

And that the accounts both point to the same mailbox.

"Angie" wrote:

> I am currently testing the synchronisation of the i-mate kjam to be deployed
> in our corporate network using Exchange 2003. I am still at the stage of
> trying to synchronise data on the local machine first before we have it
> synchronising with E2K3.
>
> I have been able to synchronise it with my Admin user acccount, however I
> get the 85010014 error on my normal user account. I need to be able to get
> this synchronised on the normal user account as the users of the kjams have
> only got normal accounts.
>
> Things I have tried:
> - I have added the normal user account to the local administrators group.
> Still no difference.
> - I have tried deploying it on the PDA emulator. Still no difference.
> - Have tried to reinstall outlook 2003, no luck
> - Have upgraded to the recent release of ActiveSync 4.2. Still getting same
> error
>
> Anyone got any ideas?