Hello bwatson. Try downloading the Windows Installer Cleanup Utility at
http://support.microsoft.com/kb/29031. It will show you all the programs on
your computer and may give you a better chance of uninstalling it than,
perhaps having to make changes to the registry which is what apparently some
fellow at Roxio forums was advocating for a clean install of Roxio. I don't
know, barely working my way around Windows Media Player, but hope the link
helps
"Carey Frisch [MVP]" wrote:
> Boot into Safe Mode, then try to uninstall the program.
>
> --
> Carey Frisch
> Microsoft MVP
> Windows Shell/User
>
> ---------------------------------------------------------------
>
> "bwatson" <> wrote in message news:41C0EBF6-A67C-4D80-B0C1-...
> Carey, I am feeling more and more like a total idiot. I can't find the
> uninstall file, except as an option in the control panel. Nothing happens
> when I right click on that, and when I left click I get the message: "You do
> not have sufficient access to uninstall Easy CD Creator Platinum. Please
> contact you system administrator." When I click on 'change' I can start the
> uninstall process, but then it stalls out about half way through and I have
> to restart the computer. I even tried it using the installation disk, and
> the same thing happened. I need to get this program out so the Creator 9
> program will work.
>
> "Carey Frisch [MVP]" wrote:
>
> > Right-click on the Roxio uninstall file and select
> > "Run as administrator".
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows Shell/User
> >
> > ---------------------------------------------------------------
> >
> > "bwatson" <> wrote in message news:463A2F5F-B689-4FEB-BA63-...
> > I didn't pose my question properly. I know it is not compatible. I want to
> > uninstall it but can't figure out how to give myself permission to do it. I
> > just don't understand the Administrator thing. I am told to contact the
> > administrator, but I don't understand how to do it.
> >
> > "Carey Frisch [MVP]" wrote:
> >
> > > Easy CD Creator 5 is not compatible with Windows Vista.
> > > Time to upgrade to a new version.
> > >
> > > --
> > > Carey Frisch
> > > Microsoft MVP
> > > Windows Shell/User
> > >
> > > ---------------------------------------------------------------
> > >
> > > "bwatson" <> wrote in message news:15AAC6B0-7EF3-4E72-BE54-...
> > > I installed Roxio CD Creator 5 in Vista, but found that it is not compatible.
> > > I get the following messages: "The system administrator has set policies to
> > > prevent this installation.
> > > Your do not have sufficient access to uninstall Easy CD Creator 5. Please
> > > contact you system administrator." I don't understand how to do this since I
> > > am signed in as administrator.
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