Hello everyone,
I began having a problem with my Dell Inspiron 1525 last weekend when
I brought it outside my apartment to try to connect to my ISPs wi-fi.
I'm running Vista Business. As I'd expected the signal was too weak
but there was one open network with a strong signal that I was able to
log on to. However, once I connected and Firefox began to load my
homepage, my Kaspersky AV software popped up warning me that the
connection was trying to make changes to my registry. I quickly hit
"deny" for the first two or three messages that popped up but for the
last three I took time to read them and save them to a file, the text
of these is printed below. I quickly logged off their network and the
1525 seemed fine afterwards. However later on when I booted the system
up the initial Windows Vista Business welcome screen was displayed for
what seemed like over a minute, MUCH slower than usual. Once the
welcome page disappeared a blank blue screen appeared and it too
stayed that way for a little over a minute. After that, Vista began to
load normally except for the following message "Failed to connect to a
Windows service. Windows could not connect to the system event
notification service. This problem prevents limited users from logging
on to the system. As an administrative user, you can review the system
event log for details about why the service didn't respond."
Aside from that error message, I noticed the clock and CPU meter were
missing from my sidebar. The gray sidebar displays however those two
things are not. I googled this error message and while quite a few
people have experienced it I could not find any fixes. Several people
felt Windows Defender was the problem but I believe I have mine
disabled. At least one other person had suggested killing the
trustedInstaller.exe however I could not even find that running on my
system under computer management/system tools. Also, the System Event
Notification Service is always listed as "starting" but never changes
to "started".
One other thing, when I first tried logging on after getting the error
message from Kaspersky I got a message that the local networks could
not be found and sure enough I cannot connect to my own wireless
router. I tried resetting it but this was no help.
I've been trying to fix all this for a while now and any help you can
provide is greatly, greatly appreciated!
Kaspersky warnings:
------------------------------------------------------------------------------------------
ttempt intercepted to write value in system registry key, that belongs
to list of modules executed during system startup.
Key:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\W inSock2\Parameters\Protocol_Catalog9
Value: Serial_Access_Num
Old data(32-bit number):
0x00000019 (25)
Data(32-bit number):
0x0000001a (26)
--------------------------------------------
Attempt intercepted to delete value in system registry key, that
belongs to list of modules executed during system startup.
Key:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\W inSock2\Parameters\Protocol_Catalog9\00000019
Value:
Data(No value type):
---------------------------------------------------------------------------------]
Attempt intercepted to delete value in system registry key, that
belongs to list of system services executed during system startup.
Key:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\T cpip6\Parameters\Interfaces\{9479ecbc-a91f-49fa-9617-40b8b75f4e61}
Value:
Data(No value type):
------------------------------------------------------------------------------------------
DanG
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