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System have no display after resume from S3.

 
 
joyhuang
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      03-26-2008

Hi, All

We got some problem about the S3 function for Vista
In our systems, If we resume from S3 by USB Keyboard/Mouse(Click onc
of any key or button of mouse), We got no display sometimes.
If we pressed any key again, We can see the Desktop correctly
And if we did not operate the system as no display situation, it wil
go to S3 again after few minutes

Our system configuration as following
CPU: Intel E4600
Chipset: Intel G35 + ICH8
Graphic: Internal SDVO of G35, transmit to LVDS signal by CHROMTE
CH73088
OS: Vista Home x86(Tested both on Vista and Vista SP1)
Driver: Last Driver from Intel site

I have one question for the Power-saving function of Vista. Due t
the problem we encountered looks like that the system enter th
power-saving status. Just like that if we set 10 mins to turn-of
display
Did it be possible that there is one power saving stage between S3 an
S0?

Thanks

B.R. Joy

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joyhuang
 
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dmex
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      03-26-2008

Hello joyhuang & Welcome to VistaX64

I have had that exact same issue on Windows-XP and pre-SP1 Vista, Its
caused by a driver not correctly telling Vista its supported power
modes.

I`m guessing its your video adapter because its internal and they
re-write lots of internal system-structures to enable them to function
with Vista, unfortunately unless I can physically look at the machine
its impossible to tell exactly what one is causing the issue.

The best way is either slowly uninstall everything until you find the
culprit driver or start with a fresh vista install and immediately
installing SP1 before "anything" else, slowly installing your other
programs and testing the suspend function as this will help isolate what
driver/software is causing the problem.

It took myself good day or so messing around with drivers and programs
untill I found out it was the LAN driver from Atheros causing the
blank-screen problem.



'Advanced Configuration and Power Interface - Wikipedia, the free
encyclopedia'
(http://en.wikipedia.org/wiki/Advance...ower_Interface)

> The complex and lengthy ACPI specification (over 600 pages long)
> contains multiple components, including declarative tables, an
> imperative bytecode, and specific hardware components. Concerns have
> been repeatedly raised [2] that an implementation of ACPI has to run
> complex, untrusted and potentially buggy bytecode with full privileges,
> thus potentially making any system that implements ACPI unstable and/or
> insecure.


Basically it means any driver not fully supporting the standard can
cause multiple problems, as I mentioned above I believe its your
on-board video device try using a PCIe graphics card and see if your
still having the same glitch.


Let us know if your still having problems...

dmex


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dmex
 
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joyhuang
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      03-26-2008

Hello, dmex,

Thank you very much for your sharing.

I had tried to install a fresh Vista and only installed the Driver of
chipset, graphic to make system can enter S3 well. And, encountered this
issue still. We doubted about the Driver of graphic, too. But, we had 3
sets of systems of the same configurations and only found 2 systems with
this problem.

We had tried to report this problem to Intel. But, We cannot prove that
this problem related to graphic driver because of the the fail rate was
not 100% and not ALL of the systems have this problem. >"<

I have one question more:
Can we adjust the Power Manager of Vista to avoid this kind of
problem??

Thanks.

B.R. Joy.


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joyhuang
 
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dmex
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      03-26-2008

Hello joyhuang,

Yes you can change the power profile option for "Hybrid Sleep" it
should hybinate the computer instead, there are other options available
if needed.

I would try a fresh install (yes I know) with zero chipset drivers or
anything except graphics, it might work let me know...

dmex


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dmex
 
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