system restore not working

hi, on my friends laptop vista home basic, while trying to restore the system to previous points one gets an error stating "restore was unsuccessful, no changes have been made, please try again"

In such a case what would one advice to do,

And why it is showing such an error, possible causes.
--
George Mathias

"George Mathias" <> wrote in message
news:12B362CF-8846-4253-AFFB-...

hi, on my friends laptop vista home basic, while trying to restore the
system to previous points one gets an error stating "restore was
unsuccessful, no changes have been made, please try again"

In such a case what would one advice to do,

And why it is showing such an error, possible causes.
--
George Mathias

Boot to safe mode before using System restore.
Start your computer in safe mode:
http://windows.microsoft.com/en-US/w...r-in-safe-mode

can you please list few possible causes due to which one gets such a error. Is it infected with virus, or any other bug. Since the laptop has Norton Antivirus which was not updated.





------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
"who?" <> wrote in message news:hd94nu$1nl$...
>
> "George Mathias" <> wrote in message
> news:12B362CF-8846-4253-AFFB-...
>
> hi, on my friends laptop vista home basic, while trying to restore the
> system to previous points one gets an error stating "restore was
> unsuccessful, no changes have been made, please try again"
>
> In such a case what would one advice to do,
>
> And why it is showing such an error, possible causes.
> --
> George Mathias
>
> Boot to safe mode before using System restore.
> Start your computer in safe mode:
> http://windows.microsoft.com/en-US/w...r-in-safe-mode
>
>
>

Do you have a dual boot system? If so AFAIK the system restore data is
only valid for the last system you booted into.

"George Mathias" <> wrote in message
news:#$...
> can you please list few possible causes due to which one gets such a
> error. Is it infected with virus, or any other bug. Since the laptop has
> Norton Antivirus which was not updated.
>
>
>
>
>
> ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
> "who?" <> wrote in message
> news:hd94nu$1nl$...
>>
>> "George Mathias" <> wrote in message
>> news:12B362CF-8846-4253-AFFB-...
>>
>> hi, on my friends laptop vista home basic, while trying to restore the
>> system to previous points one gets an error stating "restore was
>> unsuccessful, no changes have been made, please try again"
>>
>> In such a case what would one advice to do,
>>
>> And why it is showing such an error, possible causes.
>> --
>> George Mathias
>>
>> Boot to safe mode before using System restore.
>> Start your computer in safe mode:
>> http://windows.microsoft.com/en-US/w...r-in-safe-mode
>>
>>
>>

>"George Mathias" <> wrote in message
>news:%23$...

>can you please list few possible causes due to which one gets such a error.
>Is it infected with virus, or any other bug. Since the >laptop has Norton
>Antivirus which was not updated.


I have this problem for years on my XP system (HP laptop) but it's not such
a big problem. Here are some ideas: http://bertk.mvps.org/html/srfail.html

You can see from above that malware is just one of many possible causes. My
computer is malware free.

to WHO?


Hi thanks your documentations was the exact opposite replica of the problem, and the problem is solved, thank you once again.


---------------------------------------------------------------------------------------------------------------------------------------------
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"who?" <> wrote in message news:hd9a8i$94j$...
>
>>"George Mathias" <> wrote in message
>>news:%23$.. .
>
>>can you please list few possible causes due to which one gets such a error.
>>Is it infected with virus, or any other bug. Since the >laptop has Norton
>>Antivirus which was not updated.
>
>
> I have this problem for years on my XP system (HP laptop) but it's not such
> a big problem. Here are some ideas: http://bertk.mvps.org/html/srfail.html
>
> You can see from above that malware is just one of many possible causes. My
> computer is malware free.
>
>

George Mathias wrote:
> to WHO?
>
>
> Hi thanks your documentations was the exact opposite replica of the problem, and the problem is solved, thank you once again.


I'm glad you found the problem. For the edification of others who view
this thread, one cause of system restore failure not listed in berts
article is the presence of Norton anti-virus. Norton AV shuts off system
restore as part of it's protection scheme. Just one of many reasons I
will no longer use Symantec products.

Dave T.