If the restore points are gone, you can't get them back - but did you
check the box for "Show restore points older than 5 days"?
There is a problem with System Restore and Norton Internet Security
2009, and possibly other Norton products as well (I only know about the
NIS 2009 problem). It has a self-protection mode to prevent changes to
it, including changes made by System Restore. Bummer...
If you have NIS, before starting System Restore, open NIS and choose
Computer Settings -> Miscellaneous and turn OFF "Product Security
Tamper Protection". Turn it back on after the restore is successful.
You will also see that Norton is very ungraceful about getting itself
up-to-date after a system restore (or after a long absence from the
Internet, for that matter).
Good luck...
Here's what Sage - John Leonard wrote on 8/30/09:
> Well, after running the Restore Point successfully, I decided to do an update
> to the OS.
> Boy! - wish I did not. I have the same probblem again - Right Clicking any
> shortcut or file/folder and my Windows Explorer Hangs.
> So I went back to the Safe Mode to try to do the Restore Pont again, which
> was older than five (5) days, and it is not there??
> How do I get the Retore Points back??
> Is there a problem with Vista OS updates?
> thx
> "Sage - John Leonard" <sagegrp@nowhere> wrote in message
> news:03A834C6-7112-4BF2-806A-...
>> Ran it in Safe mode and no problems this time.
>>
>>
>> "Sage - John Leonard" <sagegrp@nowhere> wrote in message
>> news:0ADADCF0-37B8-4219-977F-...
>>> When I run a System Restore Point. It runs and the computer re-starts,
>>> except I get a message there was a problem and the system files were not
>>> changed. However, I see that the Registry is updated in the process.
>>>
>>>
>>> It gives me the recommendation to run another restore point and I did. It
>>> still runs and comes back with the same problem indication.
>>>
>>> When I un-do the Restore Point, it runs and then comes back with the same
>>> problem indication/message. Isee the Registry update?
>>>
>>> Has anyone run into this before.
>>>
>>> Is this working and just a problem with Vista or it it not running??
>>>
>>> thx
>>
--
Gene Bloch 650.366.4267 lettersatblochg.com
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