System Restore

Everytime I attempt to run System REstore, I get the message that says the
computer was unable to restore my computer to the restore point selected.
Most of the these points have been as short as the day before. Is there some
setting I need to do to make this work properly. It has not worked since I
installed Vista.

Hello,
Do you have Norton antivirus installed? If so, disable it, then do the
restore, then reenable Norton. Go to Norton's site if you want more details.
--
Paul


"bbrads1947" wrote:

> Everytime I attempt to run System REstore, I get the message that says the
> computer was unable to restore my computer to the restore point selected.
> Most of the these points have been as short as the day before. Is there some
> setting I need to do to make this work properly. It has not worked since I
> installed Vista.

PaulB wrote:
> Hello,
> Do you have Norton antivirus installed? If so, disable it, then do the
> restore, then reenable Norton. Go to Norton's site if you want more details.
>
Isn't all that's needed is to turn off "protection for my symantec
product" on the general settings screen of security and firewall
options, from within NIS2007? Then do the restore, and go back in to
the setting and re-enable it.

Yes
--
Paul


"David" wrote:

> PaulB wrote:
> > Hello,
> > Do you have Norton antivirus installed? If so, disable it, then do the
> > restore, then reenable Norton. Go to Norton's site if you want more details.
> >
> Isn't all that's needed is to turn off "protection for my symantec
> product" on the general settings screen of security and firewall
> options, from within NIS2007? Then do the restore, and go back in to
> the setting and re-enable it.
>

bbrads1947,

You cannot do a System Restore to an earlier time if no changes have been
made to the system.

Have a nice day.

C.B.

How do I disable Norton. I do not see any options that allow disabling the
program. I went to the security settings in control panel but could not find
a turn off button.

Hi,

What is the exact error message that you're getting? Also, at which step
during System Restore are you getting this error?

Thanks,
Christine

"bbrads1947" <> wrote in message
news:7B4CC135-14E4-4E29-AF81-...
> Everytime I attempt to run System REstore, I get the message that says the
> computer was unable to restore my computer to the restore point selected.
> Most of the these points have been as short as the day before. Is there
> some
> setting I need to do to make this work properly. It has not worked since
> I
> installed Vista.

Hi,

Here's the instructions on disabling Norton Protection.

"Restoration Incomplete. Your computer cannot be restored . . . "
http://bertk.mvps.org/html/symantecdoc1.html

Another option is to run System Restore from the Windows Recovery Environment.
http://bertk.mvps.org/html/recovery.html

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


bbrads1947 wrote:
> How do I disable Norton. I do not see any options that allow disabling the
> program. I went to the security settings in control panel but could not find
> a turn off button.

I have the same problem as the one described below. It happened all of a
sudden after the System Restore had been working well for a number of years.

I have Windows XP, SP2.

The problem started, soon after I installed and then uninstalled System
Works from Norton. At about the same time, I installed IE7.

The problem is as follows. When I start System restore, there are restore
points, either automatic or created by me. When I click to go back to one of
these restore points, even very recent, the system starts up, the computer
turns off and starts again but instead of restoring, I get a message saying
"Your computer could not be restored to this restore point".

I assume that the System Restore files have been damaged but I do not know
how to repair it.

Any help will be greatly appreciated.
"Christine [MSFT]" wrote:

> Hi,
>
> What is the exact error message that you're getting? Also, at which step
> during System Restore are you getting this error?
>
> Thanks,
> Christine
>
> "bbrads1947" <> wrote in message
> news:7B4CC135-14E4-4E29-AF81-...
> > Everytime I attempt to run System REstore, I get the message that says the
> > computer was unable to restore my computer to the restore point selected.
> > Most of the these points have been as short as the day before. Is there
> > some
> > setting I need to do to make this work properly. It has not worked since
> > I
> > installed Vista.
>

Url:
http://service1.symantec.com/SUPPORT...05113009323013

Situation:

You have installed a 2006 or later versions of a Norton program, such as
Norton AntiVirus 2006, Norton Internet Security 2006, Norton Personal
Firewall 2006, or Norton SystemWorks 2006. You run the Windows System
Restore to restore your computer to a previous point. When you do, you see:

Message: "Restoration Incomplete. Your computer cannot be restored . . . "
when you run Windows System Restore

Solution:

For Norton 2007 product



STEP 1 Temporarily turn off product protection

1.. Start your Norton product
2.. On the Norton AntiVirus tab or the Norton Internet Security tab, click
Settings.
3.. Under Basic Security, click Auto-Protect.
4.. Click Configure.
5.. In the left pane, click Miscellaneous.
6.. In the right pane, under How to protect my product, uncheck Turn on
protection for my Symantec product.
7.. Click OK.
STEP 2 Run Windows System RestoreFollow the operating system instructions to
run Windows System Restore.


STEP 3 Turn on product protection

1.. Start your Norton product
2.. On the Norton AntiVirus tab or the Norton Internet Security tab, click
Settings.
3.. Under Basic Security, click Auto-Protect.
4.. Click Configure.
5.. In the left pane, click Miscellaneous.
6.. In the right pane, under How to protect my product, check Turn on
protection for my Symantec product.
7.. Click OK.
For Norton 2006 or earlier product

STEP 1 Temporarily turn off product protection

1.. Start your Norton product
2.. Click the Options button > Norton AntiVirus.
3.. In the left pane, click Miscellaneous.
4.. At the bottom of the right pane, look for "How to protect my product."
5.. Uncheck Turn protection on for my Symantec product.
6.. Click OK.
STEP 2 Run Windows System Restore

Follow the operating system instructions to run Windows System Restore.

STEP 3 Temporarily turn on product protection

1.. Start your Norton product
2.. Click the Options button > Norton AntiVirus.
3.. In the left pane, click Miscellaneous.
4.. At the bottom of the right pane, look for "How to protect my product."
5.. Check Turn protection on for my Symantec product.
6.. Click OK.
"Marc" <> wrote in message
news:36164B4B-9BB0-4D3F-84C3-...
>I have the same problem as the one described below. It happened all of a
> sudden after the System Restore had been working well for a number of
> years.
>
> I have Windows XP, SP2.
>
> The problem started, soon after I installed and then uninstalled System
> Works from Norton. At about the same time, I installed IE7.
>
> The problem is as follows. When I start System restore, there are restore
> points, either automatic or created by me. When I click to go back to one
> of
> these restore points, even very recent, the system starts up, the computer
> turns off and starts again but instead of restoring, I get a message
> saying
> "Your computer could not be restored to this restore point".
>
> I assume that the System Restore files have been damaged but I do not know
> how to repair it.
>
> Any help will be greatly appreciated.
> "Christine [MSFT]" wrote:
>
>> Hi,
>>
>> What is the exact error message that you're getting? Also, at which step
>> during System Restore are you getting this error?
>>
>> Thanks,
>> Christine
>>
>> "bbrads1947" <> wrote in message
>> news:7B4CC135-14E4-4E29-AF81-...
>> > Everytime I attempt to run System REstore, I get the message that says
>> > the
>> > computer was unable to restore my computer to the restore point
>> > selected.
>> > Most of the these points have been as short as the day before. Is
>> > there
>> > some
>> > setting I need to do to make this work properly. It has not worked
>> > since
>> > I
>> > installed Vista.
>>