System Restore

That was indeed the solution to my problem. Thank you very much.

"Kubilay Özun" wrote:

> Url:
> http://service1.symantec.com/SUPPORT...05113009323013
>
> Situation:
>
> You have installed a 2006 or later versions of a Norton program, such as
> Norton AntiVirus 2006, Norton Internet Security 2006, Norton Personal
> Firewall 2006, or Norton SystemWorks 2006. You run the Windows System
> Restore to restore your computer to a previous point. When you do, you see:
>
> Message: "Restoration Incomplete. Your computer cannot be restored . . . "
> when you run Windows System Restore
>
> Solution:
>
> For Norton 2007 product
>
>
>
> STEP 1 Temporarily turn off product protection
>
> 1.. Start your Norton product
> 2.. On the Norton AntiVirus tab or the Norton Internet Security tab, click
> Settings.
> 3.. Under Basic Security, click Auto-Protect.
> 4.. Click Configure.
> 5.. In the left pane, click Miscellaneous.
> 6.. In the right pane, under How to protect my product, uncheck Turn on
> protection for my Symantec product.
> 7.. Click OK.
> STEP 2 Run Windows System RestoreFollow the operating system instructions to
> run Windows System Restore.
>
>
> STEP 3 Turn on product protection
>
> 1.. Start your Norton product
> 2.. On the Norton AntiVirus tab or the Norton Internet Security tab, click
> Settings.
> 3.. Under Basic Security, click Auto-Protect.
> 4.. Click Configure.
> 5.. In the left pane, click Miscellaneous.
> 6.. In the right pane, under How to protect my product, check Turn on
> protection for my Symantec product.
> 7.. Click OK.
> For Norton 2006 or earlier product
>
> STEP 1 Temporarily turn off product protection
>
> 1.. Start your Norton product
> 2.. Click the Options button > Norton AntiVirus.
> 3.. In the left pane, click Miscellaneous.
> 4.. At the bottom of the right pane, look for "How to protect my product."
> 5.. Uncheck Turn protection on for my Symantec product.
> 6.. Click OK.
> STEP 2 Run Windows System Restore
>
> Follow the operating system instructions to run Windows System Restore.
>
> STEP 3 Temporarily turn on product protection
>
> 1.. Start your Norton product
> 2.. Click the Options button > Norton AntiVirus.
> 3.. In the left pane, click Miscellaneous.
> 4.. At the bottom of the right pane, look for "How to protect my product."
> 5.. Check Turn protection on for my Symantec product.
> 6.. Click OK.
> "Marc" <> wrote in message
> news:36164B4B-9BB0-4D3F-84C3-...
> >I have the same problem as the one described below. It happened all of a
> > sudden after the System Restore had been working well for a number of
> > years.
> >
> > I have Windows XP, SP2.
> >
> > The problem started, soon after I installed and then uninstalled System
> > Works from Norton. At about the same time, I installed IE7.
> >
> > The problem is as follows. When I start System restore, there are restore
> > points, either automatic or created by me. When I click to go back to one
> > of
> > these restore points, even very recent, the system starts up, the computer
> > turns off and starts again but instead of restoring, I get a message
> > saying
> > "Your computer could not be restored to this restore point".
> >
> > I assume that the System Restore files have been damaged but I do not know
> > how to repair it.
> >
> > Any help will be greatly appreciated.
> > "Christine [MSFT]" wrote:
> >
> >> Hi,
> >>
> >> What is the exact error message that you're getting? Also, at which step
> >> during System Restore are you getting this error?
> >>
> >> Thanks,
> >> Christine
> >>
> >> "bbrads1947" <> wrote in message
> >> news:7B4CC135-14E4-4E29-AF81-...
> >> > Everytime I attempt to run System REstore, I get the message that says
> >> > the
> >> > computer was unable to restore my computer to the restore point
> >> > selected.
> >> > Most of the these points have been as short as the day before. Is
> >> > there
> >> > some
> >> > setting I need to do to make this work properly. It has not worked
> >> > since
> >> > I
> >> > installed Vista.
> >>
>
>

I am trying to restore my computer to a point in the last month because my
computer keeps telling me there is a problem with my audio configuration and
won't play itunes, media player or any dvds. I tried to click back on the
month from October to September but nothing happens and the earliest restore
point I can get is on the day when my audio stopped working. Anyone know what
I can do?

"bbrads1947" wrote:

> Everytime I attempt to run System REstore, I get the message that says the
> computer was unable to restore my computer to the restore point selected.
> Most of the these points have been as short as the day before. Is there some
> setting I need to do to make this work properly. It has not worked since I
> installed Vista.

I am using Nortom Antiirus 2007. Your suggestion worked the computer did
restore to the date I wanted. However, I could not turn protection back on
always showed "red Error" After numerous attempts I had to reinstall the
Anti Virus program. Any suggestion what may have caused this?

"Kubilay Özun" wrote:

> Url:
> http://service1.symantec.com/SUPPORT...05113009323013
>
> Situation:
>
> You have installed a 2006 or later versions of a Norton program, such as
> Norton AntiVirus 2006, Norton Internet Security 2006, Norton Personal
> Firewall 2006, or Norton SystemWorks 2006. You run the Windows System
> Restore to restore your computer to a previous point. When you do, you see:
>
> Message: "Restoration Incomplete. Your computer cannot be restored . . . "
> when you run Windows System Restore
>
> Solution:
>
> For Norton 2007 product
>
>
>
> STEP 1 Temporarily turn off product protection
>
> 1.. Start your Norton product
> 2.. On the Norton AntiVirus tab or the Norton Internet Security tab, click
> Settings.
> 3.. Under Basic Security, click Auto-Protect.
> 4.. Click Configure.
> 5.. In the left pane, click Miscellaneous.
> 6.. In the right pane, under How to protect my product, uncheck Turn on
> protection for my Symantec product.
> 7.. Click OK.
> STEP 2 Run Windows System RestoreFollow the operating system instructions to
> run Windows System Restore.
>
>
> STEP 3 Turn on product protection
>
> 1.. Start your Norton product
> 2.. On the Norton AntiVirus tab or the Norton Internet Security tab, click
> Settings.
> 3.. Under Basic Security, click Auto-Protect.
> 4.. Click Configure.
> 5.. In the left pane, click Miscellaneous.
> 6.. In the right pane, under How to protect my product, check Turn on
> protection for my Symantec product.
> 7.. Click OK.
> For Norton 2006 or earlier product
>
> STEP 1 Temporarily turn off product protection
>
> 1.. Start your Norton product
> 2.. Click the Options button > Norton AntiVirus.
> 3.. In the left pane, click Miscellaneous.
> 4.. At the bottom of the right pane, look for "How to protect my product."
> 5.. Uncheck Turn protection on for my Symantec product.
> 6.. Click OK.
> STEP 2 Run Windows System Restore
>
> Follow the operating system instructions to run Windows System Restore.
>
> STEP 3 Temporarily turn on product protection
>
> 1.. Start your Norton product
> 2.. Click the Options button > Norton AntiVirus.
> 3.. In the left pane, click Miscellaneous.
> 4.. At the bottom of the right pane, look for "How to protect my product."
> 5.. Check Turn protection on for my Symantec product.
> 6.. Click OK.
> "Marc" <> wrote in message
> news:36164B4B-9BB0-4D3F-84C3-...
> >I have the same problem as the one described below. It happened all of a
> > sudden after the System Restore had been working well for a number of
> > years.
> >
> > I have Windows XP, SP2.
> >
> > The problem started, soon after I installed and then uninstalled System
> > Works from Norton. At about the same time, I installed IE7.
> >
> > The problem is as follows. When I start System restore, there are restore
> > points, either automatic or created by me. When I click to go back to one
> > of
> > these restore points, even very recent, the system starts up, the computer
> > turns off and starts again but instead of restoring, I get a message
> > saying
> > "Your computer could not be restored to this restore point".
> >
> > I assume that the System Restore files have been damaged but I do not know
> > how to repair it.
> >
> > Any help will be greatly appreciated.
> > "Christine [MSFT]" wrote:
> >
> >> Hi,
> >>
> >> What is the exact error message that you're getting? Also, at which step
> >> during System Restore are you getting this error?
> >>
> >> Thanks,
> >> Christine
> >>
> >> "bbrads1947" <> wrote in message
> >> news:7B4CC135-14E4-4E29-AF81-...
> >> > Everytime I attempt to run System REstore, I get the message that says
> >> > the
> >> > computer was unable to restore my computer to the restore point
> >> > selected.
> >> > Most of the these points have been as short as the day before. Is
> >> > there
> >> > some
> >> > setting I need to do to make this work properly. It has not worked
> >> > since
> >> > I
> >> > installed Vista.
> >>
>
>

Yes, dump Norton and get another anti virus application.

NOD32 Antivirus Software for Windows from ESET
http://www.eset.com/products/windows.php

Free - Avira AntiVir Personal Edition Classic
http://www.free-av.com/antivirclassic/index.html

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

Bob wrote:
> I am using Nortom Antiirus 2007. Your suggestion worked the computer did
> restore to the date I wanted. However, I could not turn protection back on
> always showed "red Error" After numerous attempts I had to reinstall the
> Anti Virus program. Any suggestion what may have caused this?
>
> "Kubilay Özun" wrote:
>
>> Url:
>> http://service1.symantec.com/SUPPORT...05113009323013
>>
>> Situation:
>>
>> You have installed a 2006 or later versions of a Norton program, such as
>> Norton AntiVirus 2006, Norton Internet Security 2006, Norton Personal
>> Firewall 2006, or Norton SystemWorks 2006. You run the Windows System
>> Restore to restore your computer to a previous point. When you do, you see:
>>
>> Message: "Restoration Incomplete. Your computer cannot be restored . . . "
>> when you run Windows System Restore
>>
>> Solution:
>>
>> For Norton 2007 product
>>
>>
>>
>> STEP 1 Temporarily turn off product protection
>>
>> 1.. Start your Norton product
>> 2.. On the Norton AntiVirus tab or the Norton Internet Security tab, click
>> Settings.
>> 3.. Under Basic Security, click Auto-Protect.
>> 4.. Click Configure.
>> 5.. In the left pane, click Miscellaneous.
>> 6.. In the right pane, under How to protect my product, uncheck Turn on
>> protection for my Symantec product.
>> 7.. Click OK.
>> STEP 2 Run Windows System RestoreFollow the operating system instructions to
>> run Windows System Restore.
>>
>>
>> STEP 3 Turn on product protection
>>
>> 1.. Start your Norton product
>> 2.. On the Norton AntiVirus tab or the Norton Internet Security tab, click
>> Settings.
>> 3.. Under Basic Security, click Auto-Protect.
>> 4.. Click Configure.
>> 5.. In the left pane, click Miscellaneous.
>> 6.. In the right pane, under How to protect my product, check Turn on
>> protection for my Symantec product.
>> 7.. Click OK.
>> For Norton 2006 or earlier product
>>
>> STEP 1 Temporarily turn off product protection
>>
>> 1.. Start your Norton product
>> 2.. Click the Options button > Norton AntiVirus.
>> 3.. In the left pane, click Miscellaneous.
>> 4.. At the bottom of the right pane, look for "How to protect my product."
>> 5.. Uncheck Turn protection on for my Symantec product.
>> 6.. Click OK.
>> STEP 2 Run Windows System Restore
>>
>> Follow the operating system instructions to run Windows System Restore.
>>
>> STEP 3 Temporarily turn on product protection
>>
>> 1.. Start your Norton product
>> 2.. Click the Options button > Norton AntiVirus.
>> 3.. In the left pane, click Miscellaneous.
>> 4.. At the bottom of the right pane, look for "How to protect my product."
>> 5.. Check Turn protection on for my Symantec product.
>> 6.. Click OK.
>> "Marc" <> wrote in message
>> news:36164B4B-9BB0-4D3F-84C3-...
>>> I have the same problem as the one described below. It happened all of a
>>> sudden after the System Restore had been working well for a number of
>>> years.
>>>
>>> I have Windows XP, SP2.
>>>
>>> The problem started, soon after I installed and then uninstalled System
>>> Works from Norton. At about the same time, I installed IE7.
>>>
>>> The problem is as follows. When I start System restore, there are restore
>>> points, either automatic or created by me. When I click to go back to one
>>> of
>>> these restore points, even very recent, the system starts up, the computer
>>> turns off and starts again but instead of restoring, I get a message
>>> saying
>>> "Your computer could not be restored to this restore point".
>>>
>>> I assume that the System Restore files have been damaged but I do not know
>>> how to repair it.
>>>
>>> Any help will be greatly appreciated.
>>> "Christine [MSFT]" wrote:
>>>
>>>> Hi,
>>>>
>>>> What is the exact error message that you're getting? Also, at which step
>>>> during System Restore are you getting this error?
>>>>
>>>> Thanks,
>>>> Christine
>>>>
>>>> "bbrads1947" <> wrote in message
>>>> news:7B4CC135-14E4-4E29-AF81-...
>>>>> Everytime I attempt to run System REstore, I get the message that says
>>>>> the
>>>>> computer was unable to restore my computer to the restore point
>>>>> selected.
>>>>> Most of the these points have been as short as the day before. Is
>>>>> there
>>>>> some
>>>>> setting I need to do to make this work properly. It has not worked
>>>>> since
>>>>> I
>>>>> installed Vista.
>>

"bbrads1947" wrote:

> Everytime I attempt to run System REstore, I get the message that says the
> computer was unable to restore my computer to the restore point selected.
> Most of the these points have been as short as the day before. Is there some
> setting I need to do to make this work properly. It has not worked since I
> installed Vista.

Here are some troubleshooting steps to take when System Restore fails to
restore:
http://bertk.mvps.org/html/srfail.html

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

Gerlinda wrote:
>
> "bbrads1947" wrote:
>
>> Everytime I attempt to run System REstore, I get the message that says the
>> computer was unable to restore my computer to the restore point selected.
>> Most of the these points have been as short as the day before. Is there some
>> setting I need to do to make this work properly. It has not worked since I
>> installed Vista.