takes about 5 tries to get email to send from windows mail

Hi, I keep receiving an error message when i attempt to send email. It
continues to occur as I try to resend several times, and then eventually for
some reason does send. It's driving me nuts! please help?
error message:
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'web networks', Server:
'smtp.broadband.rogers.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F

oh and I tried enabling the ssl but that didn't help so went back to
unchecking it. I'm using windows mail on vista..

"neets" <> wrote in message
news:A7BC1110-525B-441E-96F9-...
> Hi, I keep receiving an error message when i attempt to send email. It
> continues to occur as I try to resend several times, and then eventually
> for
> some reason does send. It's driving me nuts! please help?
> error message:
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'test', Account: 'web networks', Server:
> 'smtp.broadband.rogers.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
> Error
> Number: 0x800CCC0F
>
> oh and I tried enabling the ssl but that didn't help so went back to
> unchecking it. I'm using windows mail on vista..

Which Anti Virus software do you have installed?
Try disabling the Mail Scan option for both outgoing and incoming mail.

--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

I'm using Avast, and I unchecked the outgoing mail scanning and it seems to
have solved the problem. thank you!!!

"mac" wrote:

>
> "neets" <> wrote in message
> news:A7BC1110-525B-441E-96F9-...
> > Hi, I keep receiving an error message when i attempt to send email. It
> > continues to occur as I try to resend several times, and then eventually
> > for
> > some reason does send. It's driving me nuts! please help?
> > error message:
> > Your server has unexpectedly terminated the connection. Possible causes
> > for
> > this include server problems, network problems, or a long period of
> > inactivity. Subject 'test', Account: 'web networks', Server:
> > 'smtp.broadband.rogers.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
> > Error
> > Number: 0x800CCC0F
> >
> > oh and I tried enabling the ssl but that didn't help so went back to
> > unchecking it. I'm using windows mail on vista..
>
> Which Anti Virus software do you have installed?
> Try disabling the Mail Scan option for both outgoing and incoming mail.
>
> --
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
>
>
> .
>

"neets" <> wrote in message
news:F6B84087-C7E7-4ED2-9A2F-...
> I'm using Avast, and I unchecked the outgoing mail scanning and it seems
> to
> have solved the problem. thank you!!!
>

Good, but you might find that an update enables the feature again?

You might find that uninstalling Avast, then re-installing it again, using
the "Custom" option, and disabling the mail scan feature altogether is
better?


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.

"mac" wrote:

>
> "neets" <> wrote in message
> news:F6B84087-C7E7-4ED2-9A2F-...
> > I'm using Avast, and I unchecked the outgoing mail scanning and it seems
> > to
> > have solved the problem. thank you!!!
> >
>
> Good, but you might find that an update enables the feature again?
>
> You might find that uninstalling Avast, then re-installing it again, using
> the "Custom" option, and disabling the mail scan feature altogether is
> better?
>
>
> --
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
>
> .
>

same with AVG?

"mac" wrote:

>
> "neets" <> wrote in message
> news:F6B84087-C7E7-4ED2-9A2F-...
> > I'm using Avast, and I unchecked the outgoing mail scanning and it seems
> > to
> > have solved the problem. thank you!!!
> >
>
> Good, but you might find that an update enables the feature again?
>
> You might find that uninstalling Avast, then re-installing it again, using
> the "Custom" option, and disabling the mail scan feature altogether is
> better?
>
>
> --
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
>
> .
>

I have AVG, and am having the same problem. I disabled the outgoing and
incoming, but no difference. Still takes 5 or so tries to send. Receiving is
ok. My msg says something about the authentication setting. If the setting
was wrong,how would it send it anyway?

"mac" wrote:

>
> "neets" <> wrote in message
> news:F6B84087-C7E7-4ED2-9A2F-...
> > I'm using Avast, and I unchecked the outgoing mail scanning and it seems
> > to
> > have solved the problem. thank you!!!
> >
>
> Good, but you might find that an update enables the feature again?
>
> You might find that uninstalling Avast, then re-installing it again, using
> the "Custom" option, and disabling the mail scan feature altogether is
> better?
>
>
> --
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
>
> .
>

Don't paraphrase the error message. Its exact wording is important to
figuring out what is wrong. Right-click on your error message, copy,
then paste it into a reply here.

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"JS" wrote in message news:45838D41-63BC-43E6-8C6E-...

I have AVG, and am having the same problem. I disabled the outgoing and
incoming, but no difference. Still takes 5 or so tries to send. Receiving is
ok. My msg says something about the authentication setting. If the setting
was wrong,how would it send it anyway?

I get the same thing with Windows Live Mail:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity.

Subject 'Back Decompression Belt issues'
Server: 'smtp.broadband.rogers.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 465
Secure(SSL): Yes
Socket Error: 10053

"Gary VanderMolen" wrote:

> Don't paraphrase the error message. Its exact wording is important to
> figuring out what is wrong. Right-click on your error message, copy,
> then paste it into a reply here.
>
> Gary VanderMolen, Microsoft MVP (Mail)
> ------------------------------------------------------
>
> "JS" wrote in message news:45838D41-63BC-43E6-8C6E-...
>
> I have AVG, and am having the same problem. I disabled the outgoing and
> incoming, but no difference. Still takes 5 or so tries to send. Receiving is
> ok. My msg says something about the authentication setting. If the setting
> was wrong,how would it send it anyway?
>
> .
>

According to your provider:
http://www.rogers.com/web/Rogers.por...=search&Ntt=nl
you should be using port 587 without SSL for the outgoing server.

Gary VanderMolen, Microsoft MVP (Mail)
------------------------------------------------------

"Revelation44" wrote in message news:BA49AB93-4203-4C0E-B59C-...

I get the same thing with Windows Live Mail:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity.

Subject 'Back Decompression Belt issues'
Server: 'smtp.broadband.rogers.com'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 465
Secure(SSL): Yes
Socket Error: 10053

"Gary VanderMolen" wrote:

> Don't paraphrase the error message. Its exact wording is important to
> figuring out what is wrong. Right-click on your error message, copy,
> then paste it into a reply here.
>
> Gary VanderMolen, Microsoft MVP (Mail)
> ------------------------------------------------------
>
> "JS" wrote in message news:45838D41-63BC-43E6-8C6E-...
>
> I have AVG, and am having the same problem. I disabled the outgoing and
> incoming, but no difference. Still takes 5 or so tries to send. Receiving is
> ok. My msg says something about the authentication setting. If the setting
> was wrong,how would it send it anyway?
>
> .
>