Task Manager Error

My computer was recently infected with some form of spam virus. To attempt to
get rid of this spam virus, I went to the processes tab of task manager. I
found the two processes that are causing the pop ups and I tried to stop
them. When I clicked on 'end process', the processes did not stop and
continue to spew out spam. I'm using Vista and I am the administrator on the
computer.

Below is how to get rid of Spyware>Viruses to fix your computer.
Read carefully.

http://www.avast.com/eng/download-avast-home.html

Avast Anti-Virus is Vista compatible (32bit and 64bit Versions), FREE,
auto-updating, and a low resources user of your computer.
And, only have 1(one) Anti-Virus installed / running on your computer at any
one time..
Conflicts may occur if you have more than 1(one).

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6 is a very good, FREE Anti-Spyware Program.
Download, install, update, and immunize your System with it.
Then SCAN with it.
Update it, and scan your System once a fortnight.

http://www.javacoolsoftware.com/spywareblaster.html

Important re: Safe Mode
If you happen to find a problem that you can’t uninstall / delete, reboot
the computer, and go into Safe Mode.
To get into Safe mode, tap F8 right at Power On / Startup, and use UP arrow
key to get to Safe Mode from list of options, then hit ENTER.
RESCAN your computer with Avast and Spybot S & D while in Safe Mode.

--
Mick Murphy - Qld - Australia


"Awen" wrote:

> My computer was recently infected with some form of spam virus. To attempt to
> get rid of this spam virus, I went to the processes tab of task manager. I
> found the two processes that are causing the pop ups and I tried to stop
> them. When I clicked on 'end process', the processes did not stop and
> continue to spew out spam. I'm using Vista and I am the administrator on the
> computer.

Hello Awen,


Call 1-866-PCSafety or 1-866-727-2338
This phone number is for virus and other security-related support. It is
available 24 hours a day for the U.S. and Canada. For phone numbers outside
of the U.S. and Canada, select your region.

Get instant access to unlimited no charge e-mail or unlimited individual
chat support. To help ensure that you get the appropriate support you can
first choose your region.
<https://support.microsoft.com/common/international.aspx?rdpath=1&prid=7552>


Get a free PC safety scan.
<http://onecare.live.com/site/en-us/default.htm?s_cid=sah/?s_cid=sah>


Good luck
-=-



"Awen" wrote:

> My computer was recently infected with some form of spam virus. To attempt to
> get rid of this spam virus, I went to the processes tab of task manager. I
> found the two processes that are causing the pop ups and I tried to stop
> them. When I clicked on 'end process', the processes did not stop and
> continue to spew out spam. I'm using Vista and I am the administrator on the
> computer.

Awen wrote:
> My computer was recently infected with some form of spam virus. To attempt to
> get rid of this spam virus, I went to the processes tab of task manager. I
> found the two processes that are causing the pop ups and I tried to stop
> them. When I clicked on 'end process', the processes did not stop and
> continue to spew out spam. I'm using Vista and I am the administrator on the
> computer.

You can use Process Explorer to stop the process. But be aware that the
process that you see may be only the host for the hidden process that's
doing it.

<http://www.pcworld.com/downloads/file/fid,23780-order,1-page,1-c,alldownloads/description.html>
<http://technet.microsoft.com/en-us/sysinternals/default.aspx>

You can use Menu/View/Show Lower pane and show all DLL(s), which will
show you everything that's being hosted by a process in the upper pane.

You can right-click a line in the upper and lower pane and go to
Properties to get more information like location, etc, ect.

On Fri, 25 Jul 2008 13:29:02 -0700, Awen
<> wrote:

> My computer was recently infected with some form of spam virus.


There is no commonly-used term "spam virus." Please describe exactly
what your symptoms are.


> To attempt to
> get rid of this spam virus, I went to the processes tab of task manager. I
> found the two processes


What are their names? How did you know which they were?



> that are causing the pop ups and I tried to stop
> them. When I clicked on 'end process', the processes did not stop and
> continue to spew out spam. I'm using Vista and I am the administrator on the
> computer.


Getting rid of a virus is almost always far more difficult than simply
stopping a process or two. I would never expect that to work.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

Well, this thing that infected my computer causes windows to pop up that say
I am infected with a virus and will thus tell me to download an antivirus
software. I do not have the virus that it is saying I have and I know that
the antivirus software it is telling me to download has the virus in it.

The two processes that I believe are causing this are wcm.exe and wcs.exe
which are in the Web Technologies folder in my program files.

As for the software Mick told me to download, I did that and scanned the
above mentioned folder and files. The software said that they were neither
infected nor a virus. Also, when I downloaded the software, my internet
stopped working. I removed the software and now my internet works fine.