Based on your sequence of events, I would download the free AVG or AVAST
anti-virus programs. Uninstall Norton, all of it! Then install AVG or AVAST.
http://free.grisoft.com
http://www.avast.com
If your problem is gone (I'll bet it is) call Norton and get your money
back. You may also have to contact your Credit Card company to stop payment.
"StuUK" <> wrote in message
news:68AECD5D-ECA8-4A17-B77D-...
> After I turn on, it all settles down, then at various points, usually
> either
> when I turn on Explorer or Messenger, I loose the taskbar, desktop and
> start
> menu and cant get them back. Sometimes though it happens almost as soon as
> everything first appears but I have found that the longer I dont do any
> actions, the longer it lasts when I start using it.
> Im about to throw the computer out the window, but im not technically
> minded
> so maybe its something simple.
>
> I also signed up with Norton not long before this trouble all happened but
> this was after some virus that has been removed got in through messenger -
> could this be related?
>
> Any help appreciated!