Taskbar, Desktop Icons, start menu disappeared and right click sto

I have Vista Home Basic and last night after i uninstalled Norton Antivirus
2008 trial and restarted vista, everything disappeared. Start Menu, task Bar,
wallpaper and there is a black screen. The walll paper and gadgets are
displayed once i set them through control panel, but on system restart they
disappear again. Right Click stopped working. only windows explorer window
was opened and im scared to close it as i might loose all access to my
machine. all applications seem to work fine. Control panel also gives no
response to clicks to taskbar and start menu settings.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://windowshelp.microsoft.com/com....vista.general

Did you use the Norton Removal Tool?
http://service1.symantec.com/SUPPORT...05033108162039

"Bipin" <> wrote in message
news:0A2E74AD-73DD-4EC2-8EF3-...
>I have Vista Home Basic and last night after i uninstalled Norton Antivirus
> 2008 trial and restarted vista, everything disappeared. Start Menu, task
> Bar,
> wallpaper and there is a black screen. The walll paper and gadgets are
> displayed once i set them through control panel, but on system restart
> they
> disappear again. Right Click stopped working. only windows explorer window
> was opened and im scared to close it as i might loose all access to my
> machine. all applications seem to work fine. Control panel also gives no
> response to clicks to taskbar and start menu settings.
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow
> this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://windowshelp.microsoft.com/com....vista.general

Bipin

When you boot and see the black screen, press CTRL+ALT+DEL. Select the Task
Manager from the menu.

In the Task Manager, go to File/New. Type explorer.exe and click OK.

Does this cause the Desktop and TaskBar to appear?

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


"Bipin" <> wrote in message
news:0A2E74AD-73DD-4EC2-8EF3-...
>I have Vista Home Basic and last night after i uninstalled Norton Antivirus
> 2008 trial and restarted vista, everything disappeared. Start Menu, task
> Bar,
> wallpaper and there is a black screen. The walll paper and gadgets are
> displayed once i set them through control panel, but on system restart
> they
> disappear again. Right Click stopped working. only windows explorer window
> was opened and im scared to close it as i might loose all access to my
> machine. all applications seem to work fine. Control panel also gives no
> response to clicks to taskbar and start menu settings.
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow
> this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://windowshelp.microsoft.com/com....vista.general

Bipin,

Have you contacted Norton customer service support about any of this? I
work with Symantec (makers of Norton of course) and stumbled across your
post during a search.

Let me know if I can be of any assistance--feel free to PM me.

George


--
geohen1

"Ronnie Vernon MVP" wrote:

> Bipin
>
> When you boot and see the black screen, press CTRL+ALT+DEL. Select the Task
> Manager from the menu.
>
> In the Task Manager, go to File/New. Type explorer.exe and click OK.
>
> Does this cause the Desktop and TaskBar to appear?
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
> "Bipin" <> wrote in message
> news:0A2E74AD-73DD-4EC2-8EF3-...
> >I have Vista Home Basic and last night after i uninstalled Norton Antivirus
> > 2008 trial and restarted vista, everything disappeared. Start Menu, task
> > Bar,
> > wallpaper and there is a black screen. The walll paper and gadgets are
> > displayed once i set them through control panel, but on system restart
> > they
> > disappear again. Right Click stopped working. only windows explorer window
> > was opened and im scared to close it as i might loose all access to my
> > machine. all applications seem to work fine. Control panel also gives no
> > response to clicks to taskbar and start menu settings.
> >
> > ----------------
> > This post is a suggestion for Microsoft, and Microsoft responds to the
> > suggestions with the most votes. To vote for this suggestion, click the "I
> > Agree" button in the message pane. If you do not see the button, follow
> > this
> > link to open the suggestion in the Microsoft Web-based Newsreader and then
> > click "I Agree" in the message pane.
> >
> > http://windowshelp.microsoft.com/com....vista.general
>

Hi Ronnie,

I had the same problem and your suggestion worked. What does this mean?
BTW- I also have a Norton product.

Thanks!

"Will" <> wrote in message
news:A13E7AC2-73F7-4CCB-A74D-...
>> When you boot and see the black screen, press CTRL+ALT+DEL. Select the
>> Task
>> Manager from the menu.
>>
>> In the Task Manager, go to File/New. Type explorer.exe and click OK.
>>
>> Does this cause the Desktop and TaskBar to appear?
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Desktop Experience

> Hi Ronnie,
>
> I had the same problem and your suggestion worked. What does this mean?
> BTW- I also have a Norton product.
>
> Thanks!

If this worked, it means that a critical registry value has been changed.

To fix this, you need to make a change to the registry.

Go to Start and type regedit.exe In the results, right click regedit.exe
and select the Run As Administrator option.

In the registry editor, navigate to the following Key.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

With the Winlogon key selected, look in the right side window for the
'Shell" value.

Double click Shell. In the Value Data box, you should see Explorer.exe
and nothing else. If anythiong else is in that box, change it to
Explorer.exe and click OK.

Exit the registry editor and reboot the computer.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience

THANK YOU SO MUCH RONNIE, YOU ARE GREAT, I HAVE HAD THIS PROBLEM FOR SO LONG
I JUST LEFT IT THINKING IT WOULD FIX ITSELF, THEN I CAME ACCROSS THIS!
PERFECT!!!
MANY THANKS
XX
"Ronnie Vernon MVP" wrote:

> "Will" <> wrote in message
> news:A13E7AC2-73F7-4CCB-A74D-...
> >> When you boot and see the black screen, press CTRL+ALT+DEL. Select the
> >> Task
> >> Manager from the menu.
> >>
> >> In the Task Manager, go to File/New. Type explorer.exe and click OK.
> >>
> >> Does this cause the Desktop and TaskBar to appear?
> >>
> >> --
> >>
> >> Ronnie Vernon
> >> Microsoft MVP
> >> Windows Desktop Experience
>
> > Hi Ronnie,
> >
> > I had the same problem and your suggestion worked. What does this mean?
> > BTW- I also have a Norton product.
> >
> > Thanks!
>
> If this worked, it means that a critical registry value has been changed.
>
> To fix this, you need to make a change to the registry.
>
> Go to Start and type regedit.exe In the results, right click regedit.exe
> and select the Run As Administrator option.
>
> In the registry editor, navigate to the following Key.
>
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
>
> With the Winlogon key selected, look in the right side window for the
> 'Shell" value.
>
> Double click Shell. In the Value Data box, you should see Explorer.exe
> and nothing else. If anythiong else is in that box, change it to
> Explorer.exe and click OK.
>
> Exit the registry editor and reboot the computer.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Desktop Experience
>
>
>
>
>
>
>
>
>
>
>
>

THANKYOUTHANKYOUTHANKYOU!!!!
Ronnie Vernon, you are a prince.
I wanted to thank you so much that i created an account, just to than
you!
THANKYOUTHANKYOUTHANKYOU!!!

--
OMG! Ronnie FTW
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On Fri, 30 Jan 2009 11:51:15 +0530, OMG! Ronnie FTW!
<> wrote:

>
>THANKYOUTHANKYOUTHANKYOU!!!!
>Ronnie Vernon, you are a prince.
>I wanted to thank you so much that i created an account, just to thank
>you!
>THANKYOUTHANKYOUTHANKYOU!!!!

You're a moron.

i have a similar problem,whenever i swithc my pc on if i go to the start
menu i can not load up desktop icons then if i load up desk top icons
they will not cross off,please can some help me worried if i have virus
as i have re installed vista and problem still occurs.


--
gavin1979
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