Activesync syncs "too many" items?

Discussion in 'ActiveSync' started by JD, Sep 19, 2005.

  1. JD

    JD Guest

    I'm using Activesync 3.8.0 on a WinXP Pro machine, in conjunction with a
    completely updated, service-packed Office 2003. My device is a Samsung i730,
    which uses Windows Mobile 2003 SE.

    In Outlook, I'm configured to fetch mail from an Exchange server
    periodically and pull all the mail into my local Personal Folders Inbox.
    Under that Inbox, and at the same level in Personal Folders, I have a
    variety of folders that I use for archiving messages.

    In my sync settings, I don't have ANY of those folders selected. I want only
    the Inbox folder to be sync'd with the device and even then I'd prefer it if
    any sub-folders under Inbox were NOT sync'd.

    Sometimes when I sync, though, Activesync will spin for quite a while and
    tell me that it's syncing literally HUNDREDS of items -- which is odd
    because I rarely let my Inbox exceed 15-20 items. I'm not sure where all
    these items are, but I notice that my device's memory will sometimes take a
    HUGE hit. More recently, I've noticed that Activesync will tell me that my
    Inbox has "2 unresolved items". I don't know what they are and they won't go
    away or prompt me to do anything if manually choose "Resolve Items" myself.

    In Activesync... tools->options->Inbox->settings:

    None of the items in the folders tree that have a checkbox are checked.
    Copy at most 100 lines
    Copy messages from the last 10 days
    [] Include file attachments is NOT selected.

    On the device...

    Accounts is set to Outlok E-mail...
    Storage options: Store attachments on storage card
    Empty deleted items "Immediately"

    In Activesync on the device, it's all the defaults. I'm syncing only with my
    machine and not with a server.

    ..... So, any ideas on why Activesync would find HUNDREDS of messages to sync
    up, where all those messages actually are, and most importantly, how I
    should be configured for my "relatively simple" sync needs?

    Thanks,

    JD
    JD, Sep 19, 2005
    #1
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  2. Hi,
    Have you tried removing the option to sync your Inbox, sync and then
    disconnect. Then try setting up the inbox sync again.


    --
    Chris De Herrera
    http://www.pocketpcfaq.com
    http://www.tabletpctalk.com
    http://www.pocketpctalk.com
    http://www.mobilitytalk.com

    "JD" <> wrote in message
    news:...
    > I'm using Activesync 3.8.0 on a WinXP Pro machine, in conjunction with a
    > completely updated, service-packed Office 2003. My device is a Samsung
    > i730, which uses Windows Mobile 2003 SE.
    >
    > In Outlook, I'm configured to fetch mail from an Exchange server
    > periodically and pull all the mail into my local Personal Folders Inbox.
    > Under that Inbox, and at the same level in Personal Folders, I have a
    > variety of folders that I use for archiving messages.
    >
    > In my sync settings, I don't have ANY of those folders selected. I want
    > only the Inbox folder to be sync'd with the device and even then I'd
    > prefer it if any sub-folders under Inbox were NOT sync'd.
    >
    > Sometimes when I sync, though, Activesync will spin for quite a while and
    > tell me that it's syncing literally HUNDREDS of items -- which is odd
    > because I rarely let my Inbox exceed 15-20 items. I'm not sure where all
    > these items are, but I notice that my device's memory will sometimes take
    > a HUGE hit. More recently, I've noticed that Activesync will tell me that
    > my Inbox has "2 unresolved items". I don't know what they are and they
    > won't go away or prompt me to do anything if manually choose "Resolve
    > Items" myself.
    >
    > In Activesync... tools->options->Inbox->settings:
    >
    > None of the items in the folders tree that have a checkbox are checked.
    > Copy at most 100 lines
    > Copy messages from the last 10 days
    > [] Include file attachments is NOT selected.
    >
    > On the device...
    >
    > Accounts is set to Outlok E-mail...
    > Storage options: Store attachments on storage card
    > Empty deleted items "Immediately"
    >
    > In Activesync on the device, it's all the defaults. I'm syncing only with
    > my machine and not with a server.
    >
    > .... So, any ideas on why Activesync would find HUNDREDS of messages to
    > sync up, where all those messages actually are, and most importantly, how
    > I should be configured for my "relatively simple" sync needs?
    >
    > Thanks,
    >
    > JD
    >
    Chris De Herrera, Sep 20, 2005
    #2
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  3. JD

    JD Guest

    Yes, I have done that (in part to free up a ton of used space on the
    device). When I re-added the Inbox to the sync, it still had hundreds
    (actually a couple thousand) of items it felt like it needed to sync.

    When it started that, I clicked the STOP button in ActiveSync. With AS still
    open, I went into Deleted Items in Outlook 2003 and emptied that folder
    (something I rarely do). When I did that, the 2K+ number of "items to sync"
    in the AS window updated to just a couple hundred. At that time, there were
    only 5 items in my Outlook 2003 Inbox so I'm not sure where the rest came
    from... but it did tell me that Deleted Items were trying to sync between
    Outlook and the device.

    All I really want is that root Inbox folder in Outlook 2003 to sync up...
    ignoring any other folder in my Personal Folders.

    Thanks in advance for any help,

    JD


    "Chris De Herrera" <> wrote in message
    news:...
    > Hi,
    > Have you tried removing the option to sync your Inbox, sync and then
    > disconnect. Then try setting up the inbox sync again.
    >
    >
    > --
    > Chris De Herrera
    > http://www.pocketpcfaq.com
    > http://www.tabletpctalk.com
    > http://www.pocketpctalk.com
    > http://www.mobilitytalk.com
    >
    > "JD" <> wrote in message
    > news:...
    >> I'm using Activesync 3.8.0 on a WinXP Pro machine, in conjunction with a
    >> completely updated, service-packed Office 2003. My device is a Samsung
    >> i730, which uses Windows Mobile 2003 SE.
    >>
    >> In Outlook, I'm configured to fetch mail from an Exchange server
    >> periodically and pull all the mail into my local Personal Folders Inbox.
    >> Under that Inbox, and at the same level in Personal Folders, I have a
    >> variety of folders that I use for archiving messages.
    >>
    >> In my sync settings, I don't have ANY of those folders selected. I want
    >> only the Inbox folder to be sync'd with the device and even then I'd
    >> prefer it if any sub-folders under Inbox were NOT sync'd.
    >>
    >> Sometimes when I sync, though, Activesync will spin for quite a while and
    >> tell me that it's syncing literally HUNDREDS of items -- which is odd
    >> because I rarely let my Inbox exceed 15-20 items. I'm not sure where all
    >> these items are, but I notice that my device's memory will sometimes take
    >> a HUGE hit. More recently, I've noticed that Activesync will tell me that
    >> my Inbox has "2 unresolved items". I don't know what they are and they
    >> won't go away or prompt me to do anything if manually choose "Resolve
    >> Items" myself.
    >>
    >> In Activesync... tools->options->Inbox->settings:
    >>
    >> None of the items in the folders tree that have a checkbox are checked.
    >> Copy at most 100 lines
    >> Copy messages from the last 10 days
    >> [] Include file attachments is NOT selected.
    >>
    >> On the device...
    >>
    >> Accounts is set to Outlok E-mail...
    >> Storage options: Store attachments on storage card
    >> Empty deleted items "Immediately"
    >>
    >> In Activesync on the device, it's all the defaults. I'm syncing only with
    >> my machine and not with a server.
    >>
    >> .... So, any ideas on why Activesync would find HUNDREDS of messages to
    >> sync up, where all those messages actually are, and most importantly, how
    >> I should be configured for my "relatively simple" sync needs?
    >>
    >> Thanks,
    >>
    >> JD
    >>

    >
    >
    JD, Sep 20, 2005
    #3
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