AN UNKNOWN ERROR HAS OCCURED IN WINDOWS MAIL (VISTA MAIL)

Discussion in 'Windows Vista Mail' started by pfsto, Aug 18, 2009.

  1. pfsto

    pfsto Guest

    Every time I receive incoming mail I get a prompt saying: "An unknown error
    has occurred" - every single time.

    This is a brand new computer system so I truly don't understand or like this
    at all. What should I do please? There is no recourse and I'm clueless to
    what is causing it. It's been 2 weeks now and I'm very flustered. I Googled
    the error message and that was no help at all, literally.

    I'm ready to chuck it and install Thunderbird, Opera, Incredimail, Windows
    Live, Eudora, etc. etc.

    Please help me and don't refer me to some website or knowledge base. Been
    there, done that.

    I have Vista Premium Homed Edition 32 bit and use ESET Smart Security Suite
    with all settings at "default". Have been using it for years + years with no
    problems at all. Also, have less than 20 programs ( if that many) on here as
    it's brand spanking new, so what could be the problem??? Please advise ASAP.

    I have the same exact PC setup - identical and the same exact security
    software. Absolutely no changes at all. None. Zilch. So why am I getting
    this extremely annoying message a dozen times a day? I am going crazy trying
    to figure this out but I need help. Badly.

    Help me resolve this and I will owe everyone BIG TIME forever. :)

    Gratefully,

    pfsto2247
     
    pfsto, Aug 18, 2009
    #1
    1. Advertising

  2. Windows Mail is especially sensitive to interference from intrusive
    antivirus programs. Unless you turn off email scanning in ESET, the
    problem will only get worse.

    Email scanning in any antivirus must be disabled, for
    reasons explained here:
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

    If turning off the email scanning function does not resolve your problem,
    consider upgrading to Windows Live Mail, because it is less prone to
    suffering bad effects from intrusive antivirus programs.
    http://download.live.com/wlmail

    --
    Gary VanderMolen, MS-MVP (Mail)
    http://mvp.support.microsoft.com/profile/VanderMolen


    "pfsto" <> wrote in message news:...
    > Every time I receive incoming mail I get a prompt saying: "An unknown error
    > has occurred" - every single time.
    >
    > This is a brand new computer system so I truly don't understand or like this
    > at all. What should I do please? There is no recourse and I'm clueless to
    > what is causing it. It's been 2 weeks now and I'm very flustered. I Googled
    > the error message and that was no help at all, literally.
    >
    > I'm ready to chuck it and install Thunderbird, Opera, Incredimail, Windows
    > Live, Eudora, etc. etc.
    >
    > Please help me and don't refer me to some website or knowledge base. Been
    > there, done that.
    >
    > I have Vista Premium Homed Edition 32 bit and use ESET Smart Security Suite
    > with all settings at "default". Have been using it for years + years with no
    > problems at all. Also, have less than 20 programs ( if that many) on here as
    > it's brand spanking new, so what could be the problem??? Please advise ASAP.
    >
    > I have the same exact PC setup - identical and the same exact security
    > software. Absolutely no changes at all. None. Zilch. So why am I getting
    > this extremely annoying message a dozen times a day? I am going crazy trying
    > to figure this out but I need help. Badly.
    >
    > Help me resolve this and I will owe everyone BIG TIME forever. :)
    >
    > Gratefully,
    >
    > pfsto2247
     
    Gary VanderMolen, Aug 18, 2009
    #2
    1. Advertising

  3. Re: "AN UNKNOWN ERROR HAS OCCURED" IN WINDOWS MAIL (VISTA MAIL)

    Not even Windows Live Mail or Outlook are compatible with antivirus email scanning.
    Most tech support specialists agree with the advice given here:
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

    Antivirus-related problems may take a while to show up. It's like playing Russian
    roulette with a revolver having only one chamber out 1000 loaded with a bullet.
    You never know when the random loaded chamber comes under the firing pin.

    The email scanning function is in the AV product because all the competitors
    include it, and it makes for another bullet on the box for naive buyers.
    But even Symantec (Norton), the originator of the email scanning concept
    admits that it is redundant and unnecessary:

    "Is my computer still protected against viruses if I disable Email Scanning?
    Disabling Email Scanning does not leave you unprotected against viruses
    that are distributed as email attachments. Norton AntiVirus Auto-Protect
    scans incoming files as they are saved to your hard drive, including email
    and email attachments. Email Scanning is just another layer on top of this.
    To make sure that Auto-Protect is providing the maximum protection, keep
    Auto- Protect enabled and run LiveUpdate regularly to ensure that you have
    the most recent virus definitions."

    The above paragraph is from http://tinyurl.com/bhsva , or original URL
    http://service1.symantec.com/SUPPOR...88256c7500723cf0?OpenDocument&src=bar_sch_nam

    The bottom line is that you need to learn to trust the advice from seasoned tech
    support specialist who have worked with these types of problems for many years.

    --
    Gary VanderMolen, MS-MVP (Mail)
    http://mvp.support.microsoft.com/profile/VanderMolen


    "pfsto2247" <> wrote in message news:%...
    I never had any problem before with ESET scanning my email for years. None at all. Why do you now say it is only going to get worse? What do you know that you are not telling us? Is something about to develop or change? Nobody should ever NOT have their email scanned. That is the most vulnerable asking for trouble thing I've ever read on the Internet, no offense or disrespect intended at all.

    If Microsoft makes Windows Live compatible for email scanning then why don't they also make Windows Mail (or Vista Mail) compatible as well? I'm still confused with the total lack of logic here and plain old fashioned common sense. Help me out here somebody please.


    pfsto






    "pfsto" <> wrote in message news:...
    Every time I receive incoming mail I get a prompt saying: "An unknown error
    has occurred" - every single time.

    This is a brand new computer system so I truly don't understand or like this
    at all. What should I do please? There is no recourse and I'm clueless to
    what is causing it. It's been 2 weeks now and I'm very flustered. I Googled
    the error message and that was no help at all, literally.

    I'm ready to chuck it and install Thunderbird, Opera, Incredimail, Windows
    Live, Eudora, etc. etc.

    Please help me and don't refer me to some website or knowledge base. Been
    there, done that.

    I have Vista Premium Homed Edition 32 bit and use ESET Smart Security Suite
    with all settings at "default". Have been using it for years + years with no
    problems at all. Also, have less than 20 programs ( if that many) on here as
    it's brand spanking new, so what could be the problem??? Please advise ASAP.

    I have the same exact PC setup - identical and the same exact security
    software. Absolutely no changes at all. None. Zilch. So why am I getting
    this extremely annoying message a dozen times a day? I am going crazy trying
    to figure this out but I need help. Badly.

    Help me resolve this and I will owe everyone BIG TIME forever. :)

    Gratefully,

    pfsto2247

    __________ Information from ESET Smart Security, version of virus signature database 4346 (20090818) __________

    The message was checked by ESET Smart Security.

    http://www.eset.com





    __________ Information from ESET Smart Security, version of virus signature database 4346 (20090818) __________

    The message was checked by ESET Smart Security.

    http://www.eset.com
     
    Gary VanderMolen, Aug 19, 2009
    #3
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. Pam

    an unknown error has occured

    Pam, Mar 18, 2007, in forum: Windows Vista Mail
    Replies:
    5
    Views:
    249
    alisonr3519
    Aug 26, 2007
  2. Pamelajn

    Unknown Error Has Occured

    Pamelajn, Mar 22, 2007, in forum: Windows Vista Mail
    Replies:
    2
    Views:
    203
    Pamelajn
    Mar 22, 2007
  3. Drake_78

    an unknown error has occured

    Drake_78, Apr 20, 2007, in forum: Windows Vista Mail
    Replies:
    19
    Views:
    334
  4. zeppelin
    Replies:
    0
    Views:
    415
    zeppelin
    Aug 18, 2007
  5. Chocreaper

    An unknown error has occured on mail in a folder

    Chocreaper, May 9, 2008, in forum: Windows Vista Mail
    Replies:
    9
    Views:
    237
    Guest
    May 9, 2008
Loading...

Share This Page