Can't get online by clicking on butterfly

Discussion in 'Windows Media Center' started by SourdoughPlus, Sep 30, 2009.

  1. A window comes up displaying : MSN Archive: checksum mismatch in file
    themedef 32.mar:popup.wav.

    I can get online thru Internet Explorer but don't have full access to other
    features, such as Favorites. If it helps, McAfee was replaced by AVG several
    months ago but the problem occurred well after that change.

    Hope someone can point me in the right direction.
    --
    DHF
     
    SourdoughPlus, Sep 30, 2009
    #1
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  2. SourdoughPlus

    Bob Guest

    Did you run the mcafee removal tool?
    http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html

    "SourdoughPlus" <> wrote in message
    news:D...
    >A window comes up displaying : MSN Archive: checksum mismatch in file
    > themedef 32.mar:popup.wav.
    >
    > I can get online thru Internet Explorer but don't have full access to
    > other
    > features, such as Favorites. If it helps, McAfee was replaced by AVG
    > several
    > months ago but the problem occurred well after that change.
    >
    > Hope someone can point me in the right direction.
    > --
    > DHF
     
    Bob, Oct 1, 2009
    #2
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  3. SourdoughPlus

    StephenB Guest

    It sounds like MSN Explorer is corrupt. If you are an MSN subscriber -
    http://support.msn.com
    If your account is through a partner such as Qwest or Verizon, contact them.
    You can also try reinstalling MSN Explorer from disc or via download from
    http://membercenter.msn.com
    Note that there are newsgroups for MSN subscribers that would be a more
    appropriate venue for community help with MSN. The first is for Dial-up, the
    other is for general MSN discussion:
    http://www.microsoft.com/communitie...876-d0c3-4712-963d-9611c3500f74&lang=en&cr=us
    http://www.microsoft.com/communitie...1e6-fdf9-4116-94c8-0d3611a66410&lang=en&cr=us
    -steve

    SourdoughPlus <> wrote:

    >A window comes up displaying : MSN Archive: checksum mismatch in file
    >themedef 32.mar:popup.wav.
    >
    >I can get online thru Internet Explorer but don't have full access to other
    >features, such as Favorites. If it helps, McAfee was replaced by AVG several
    >months ago but the problem occurred well after that change.
    >
    >Hope someone can point me in the right direction.

    --
    Stephen Boots
    Microsoft MVP - Windows Live
     
    StephenB, Oct 1, 2009
    #3
  4. I don't find the MCPR.exe button. In the upper section I find a DOWNLOADS
    button immediately followed by: Author's Site, MajorGeeks-USA and another
    MajorGeeks-USA.
    In the next section down I find a RECOMMENDED DOWNLOAD button which seems to
    be a Spyware Doctor which doesn't sound like what is needed. Can you give
    this neophyte a bit more specificity?

    Thanks
    --
    DHF


    "Bob" wrote:

    > Did you run the mcafee removal tool?
    > http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html
    >
    > "SourdoughPlus" <> wrote in message
    > news:D...
    > >A window comes up displaying : MSN Archive: checksum mismatch in file
    > > themedef 32.mar:popup.wav.
    > >
    > > I can get online thru Internet Explorer but don't have full access to
    > > other
    > > features, such as Favorites. If it helps, McAfee was replaced by AVG
    > > several
    > > months ago but the problem occurred well after that change.
    > >
    > > Hope someone can point me in the right direction.
    > > --
    > > DHF

    >
    >
     
    SourdoughPlus, Oct 1, 2009
    #4
  5. SourdoughPlus

    Bob Guest

    Try here:
    http://fileforum.betanews.com/detail/McAfee-Consumer-Product-Removal-Tool/1216829463/1

    "SourdoughPlus" <> wrote in message
    news:...
    >I don't find the MCPR.exe button. In the upper section I find a DOWNLOADS
    > button immediately followed by: Author's Site, MajorGeeks-USA and another
    > MajorGeeks-USA.
    > In the next section down I find a RECOMMENDED DOWNLOAD button which seems
    > to
    > be a Spyware Doctor which doesn't sound like what is needed. Can you give
    > this neophyte a bit more specificity?
    >
    > Thanks
    > --
    > DHF
    >
    >
    > "Bob" wrote:
    >
    >> Did you run the mcafee removal tool?
    >> http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html
    >>
    >> "SourdoughPlus" <> wrote in
    >> message
    >> news:D...
    >> >A window comes up displaying : MSN Archive: checksum mismatch in file
    >> > themedef 32.mar:popup.wav.
    >> >
    >> > I can get online thru Internet Explorer but don't have full access to
    >> > other
    >> > features, such as Favorites. If it helps, McAfee was replaced by AVG
    >> > several
    >> > months ago but the problem occurred well after that change.
    >> >
    >> > Hope someone can point me in the right direction.
    >> > --
    >> > DHF

    >>
    >>
     
    Bob, Oct 1, 2009
    #5
  6. SourdoughPlus

    Jaime Guest

    This group is for Media Center questions and issues. You would probably find
    more/better help in a different forum/newsgroup or at an MSN support site.
    --
    James
    Bart: "According to creationism, there were no cavemen."
    Homer: "Good riddance! Their drawings sucked and they looked like hippies."


    "SourdoughPlus" <> wrote in message
    news:...
    > I don't find the MCPR.exe button. In the upper section I find a DOWNLOADS
    > button immediately followed by: Author's Site, MajorGeeks-USA and another
    > MajorGeeks-USA.
    > In the next section down I find a RECOMMENDED DOWNLOAD button which seems
    > to
    > be a Spyware Doctor which doesn't sound like what is needed. Can you give
    > this neophyte a bit more specificity?
    >
    > Thanks
    > --
    > DHF
    >
    >
    > "Bob" wrote:
    >
    >> Did you run the mcafee removal tool?
    >> http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html
    >>
    >> "SourdoughPlus" <> wrote in
    >> message
    >> news:D...
    >> >A window comes up displaying : MSN Archive: checksum mismatch in file
    >> > themedef 32.mar:popup.wav.
    >> >
    >> > I can get online thru Internet Explorer but don't have full access to
    >> > other
    >> > features, such as Favorites. If it helps, McAfee was replaced by AVG
    >> > several
    >> > months ago but the problem occurred well after that change.
    >> >
    >> > Hope someone can point me in the right direction.
    >> > --
    >> > DHF

    >>
    >>
     
    Jaime, Oct 1, 2009
    #6
  7. Bob, your 2nd MCPR site worked OK and it did remove a group of products but,
    after rebooting I still had the problem. I do appreciate your help and will
    now proceed to the next suggestion.

    Thanks again
    --
    DHF


    "Bob" wrote:

    > Try here:
    > http://fileforum.betanews.com/detail/McAfee-Consumer-Product-Removal-Tool/1216829463/1
    >
    > "SourdoughPlus" <> wrote in message
    > news:...
    > >I don't find the MCPR.exe button. In the upper section I find a DOWNLOADS
    > > button immediately followed by: Author's Site, MajorGeeks-USA and another
    > > MajorGeeks-USA.
    > > In the next section down I find a RECOMMENDED DOWNLOAD button which seems
    > > to
    > > be a Spyware Doctor which doesn't sound like what is needed. Can you give
    > > this neophyte a bit more specificity?
    > >
    > > Thanks
    > > --
    > > DHF
    > >
    > >
    > > "Bob" wrote:
    > >
    > >> Did you run the mcafee removal tool?
    > >> http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html
    > >>
    > >> "SourdoughPlus" <> wrote in
    > >> message
    > >> news:D...
    > >> >A window comes up displaying : MSN Archive: checksum mismatch in file
    > >> > themedef 32.mar:popup.wav.
    > >> >
    > >> > I can get online thru Internet Explorer but don't have full access to
    > >> > other
    > >> > features, such as Favorites. If it helps, McAfee was replaced by AVG
    > >> > several
    > >> > months ago but the problem occurred well after that change.
    > >> >
    > >> > Hope someone can point me in the right direction.
    > >> > --
    > >> > DHF
    > >>
    > >>

    >
    >
     
    SourdoughPlus, Oct 1, 2009
    #7
  8. SourdoughPlus

    Bob Guest

    Do a thorough check for malware, following all of the steps at one of these
    Web pages.
    Help with malware:
    All MS-MVP Sites.
    Consider this: Whenever a new error condition appears on your computer, it
    is almost certain that there was some change to the computer soon before the
    problem began.
    http://aumha.org/a/parasite.htm
    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://aumha.org/a/parasite.php

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing programs like Messenger Plus,
    whose ads for malware don't identify the malware as such and try to convince
    you that you owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is
    being carried along. Don't install any extras you're not sure of.

    As Jamie said, "This group is for Media Center questions and issues."



    "SourdoughPlus" <> wrote in message
    news:...
    > Bob, your 2nd MCPR site worked OK and it did remove a group of products
    > but,
    > after rebooting I still had the problem. I do appreciate your help and
    > will
    > now proceed to the next suggestion.
    >
    > Thanks again
    > --
    > DHF
    >
    >
    > "Bob" wrote:
    >
    >> Try here:
    >> http://fileforum.betanews.com/detail/McAfee-Consumer-Product-Removal-Tool/1216829463/1
    >>
    >> "SourdoughPlus" <> wrote in
    >> message
    >> news:...
    >> >I don't find the MCPR.exe button. In the upper section I find a
    >> >DOWNLOADS
    >> > button immediately followed by: Author's Site, MajorGeeks-USA and
    >> > another
    >> > MajorGeeks-USA.
    >> > In the next section down I find a RECOMMENDED DOWNLOAD button which
    >> > seems
    >> > to
    >> > be a Spyware Doctor which doesn't sound like what is needed. Can you
    >> > give
    >> > this neophyte a bit more specificity?
    >> >
    >> > Thanks
    >> > --
    >> > DHF
    >> >
    >> >
    >> > "Bob" wrote:
    >> >
    >> >> Did you run the mcafee removal tool?
    >> >> http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html
    >> >>
    >> >> "SourdoughPlus" <> wrote in
    >> >> message
    >> >> news:D...
    >> >> >A window comes up displaying : MSN Archive: checksum mismatch in file
    >> >> > themedef 32.mar:popup.wav.
    >> >> >
    >> >> > I can get online thru Internet Explorer but don't have full access
    >> >> > to
    >> >> > other
    >> >> > features, such as Favorites. If it helps, McAfee was replaced by
    >> >> > AVG
    >> >> > several
    >> >> > months ago but the problem occurred well after that change.
    >> >> >
    >> >> > Hope someone can point me in the right direction.
    >> >> > --
    >> >> > DHF
    >> >>
    >> >>

    >>
    >>
     
    Bob, Oct 2, 2009
    #8
  9. Thanks for the referrals, StephenB. Sorry I got on the wrong discussion
    group but will try the others.
    --
    DHF


    "StephenB" wrote:

    > It sounds like MSN Explorer is corrupt. If you are an MSN subscriber -
    > http://support.msn.com
    > If your account is through a partner such as Qwest or Verizon, contact them.
    > You can also try reinstalling MSN Explorer from disc or via download from
    > http://membercenter.msn.com
    > Note that there are newsgroups for MSN subscribers that would be a more
    > appropriate venue for community help with MSN. The first is for Dial-up, the
    > other is for general MSN discussion:
    > http://www.microsoft.com/communitie...876-d0c3-4712-963d-9611c3500f74&lang=en&cr=us
    > http://www.microsoft.com/communitie...1e6-fdf9-4116-94c8-0d3611a66410&lang=en&cr=us
    > -steve
    >
    > SourdoughPlus <> wrote:
    >
    > >A window comes up displaying : MSN Archive: checksum mismatch in file
    > >themedef 32.mar:popup.wav.
    > >
    > >I can get online thru Internet Explorer but don't have full access to other
    > >features, such as Favorites. If it helps, McAfee was replaced by AVG several
    > >months ago but the problem occurred well after that change.
    > >
    > >Hope someone can point me in the right direction.

    > --
    > Stephen Boots
    > Microsoft MVP - Windows Live
    >
    >
     
    SourdoughPlus, Oct 4, 2009
    #9
  10. Thanks bob, you've given lots of references and they are appreciated. I'll
    try the other newsgroup which is where I should have been.


    --
    DHF


    "Bob" wrote:

    > Do a thorough check for malware, following all of the steps at one of these
    > Web pages.
    > Help with malware:
    > All MS-MVP Sites.
    > Consider this: Whenever a new error condition appears on your computer, it
    > is almost certain that there was some change to the computer soon before the
    > problem began.
    > http://aumha.org/a/parasite.htm
    > Unexplained computer behavior may be caused by deceptive software.
    > http://support.microsoft.com/kb/827315
    > http://aumha.org/a/quickfix.htm
    > http://www.elephantboycomputers.com/page2.html#Removing_Malware
    > http://mvps.org/winhelp2002/unwanted.htm
    > http://inetexplorer.mvps.org/darnit.html
    > http://www.mvps.org/sramesh2k/Malware_Defence.htm
    > http://aumha.org/a/parasite.php
    >
    > So How Did I Get Infected Anyway?
    > For quite a few people it's by installing programs like Messenger Plus,
    > whose ads for malware don't identify the malware as such and try to convince
    > you that you owe it to the author. See also:
    > http://www.wilderssecurity.com/showthread.php?t=27971
    > Don't ever do a "default" install of anything. Always choose Custom and see
    > what else is
    > being carried along. Don't install any extras you're not sure of.
    >
    > As Jamie said, "This group is for Media Center questions and issues."
    >
    >
    >
    > "SourdoughPlus" <> wrote in message
    > news:...
    > > Bob, your 2nd MCPR site worked OK and it did remove a group of products
    > > but,
    > > after rebooting I still had the problem. I do appreciate your help and
    > > will
    > > now proceed to the next suggestion.
    > >
    > > Thanks again
    > > --
    > > DHF
    > >
    > >
    > > "Bob" wrote:
    > >
    > >> Try here:
    > >> http://fileforum.betanews.com/detail/McAfee-Consumer-Product-Removal-Tool/1216829463/1
    > >>
    > >> "SourdoughPlus" <> wrote in
    > >> message
    > >> news:...
    > >> >I don't find the MCPR.exe button. In the upper section I find a
    > >> >DOWNLOADS
    > >> > button immediately followed by: Author's Site, MajorGeeks-USA and
    > >> > another
    > >> > MajorGeeks-USA.
    > >> > In the next section down I find a RECOMMENDED DOWNLOAD button which
    > >> > seems
    > >> > to
    > >> > be a Spyware Doctor which doesn't sound like what is needed. Can you
    > >> > give
    > >> > this neophyte a bit more specificity?
    > >> >
    > >> > Thanks
    > >> > --
    > >> > DHF
    > >> >
    > >> >
    > >> > "Bob" wrote:
    > >> >
    > >> >> Did you run the mcafee removal tool?
    > >> >> http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html
    > >> >>
    > >> >> "SourdoughPlus" <> wrote in
    > >> >> message
    > >> >> news:D...
    > >> >> >A window comes up displaying : MSN Archive: checksum mismatch in file
    > >> >> > themedef 32.mar:popup.wav.
    > >> >> >
    > >> >> > I can get online thru Internet Explorer but don't have full access
    > >> >> > to
    > >> >> > other
    > >> >> > features, such as Favorites. If it helps, McAfee was replaced by
    > >> >> > AVG
    > >> >> > several
    > >> >> > months ago but the problem occurred well after that change.
    > >> >> >
    > >> >> > Hope someone can point me in the right direction.
    > >> >> > --
    > >> >> > DHF
    > >> >>
    > >> >>
    > >>
    > >>

    >
    >
     
    SourdoughPlus, Oct 4, 2009
    #10
  11. Thanks for pointing me in the right direction Jaime. I am optimistic about
    finding a solution.
    --
    DHF


    "Jaime" wrote:

    > This group is for Media Center questions and issues. You would probably find
    > more/better help in a different forum/newsgroup or at an MSN support site.
    > --
    > James
    > Bart: "According to creationism, there were no cavemen."
    > Homer: "Good riddance! Their drawings sucked and they looked like hippies."
    >
    >
    > "SourdoughPlus" <> wrote in message
    > news:...
    > > I don't find the MCPR.exe button. In the upper section I find a DOWNLOADS
    > > button immediately followed by: Author's Site, MajorGeeks-USA and another
    > > MajorGeeks-USA.
    > > In the next section down I find a RECOMMENDED DOWNLOAD button which seems
    > > to
    > > be a Spyware Doctor which doesn't sound like what is needed. Can you give
    > > this neophyte a bit more specificity?
    > >
    > > Thanks
    > > --
    > > DHF
    > >
    > >
    > > "Bob" wrote:
    > >
    > >> Did you run the mcafee removal tool?
    > >> http://majorgeeks.com/McAfee_Consumer_Product_Removal_Tool_d5420.html
    > >>
    > >> "SourdoughPlus" <> wrote in
    > >> message
    > >> news:D...
    > >> >A window comes up displaying : MSN Archive: checksum mismatch in file
    > >> > themedef 32.mar:popup.wav.
    > >> >
    > >> > I can get online thru Internet Explorer but don't have full access to
    > >> > other
    > >> > features, such as Favorites. If it helps, McAfee was replaced by AVG
    > >> > several
    > >> > months ago but the problem occurred well after that change.
    > >> >
    > >> > Hope someone can point me in the right direction.
    > >> > --
    > >> > DHF
    > >>
    > >>

    >
     
    SourdoughPlus, Oct 4, 2009
    #11
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