Error 8000FFFF

Discussion in 'Windows MSN Messenger' started by NisrineB, Oct 7, 2009.

  1. NisrineB

    NisrineB Guest

    Is anyone familiar with resolving error 8000ffff? I have tried uninstalling
    Windows Live Essentials, then re-installing it...It didn't work...I even
    tried downloading contacts.msi...I'm so confused, I don't know why it won't
    work...I can't even install an older version because apparently as of
    September 15, 2009 all older version of msn must be updated! Please help me,
    I need my msn :(
     
    NisrineB, Oct 7, 2009
    #1
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  2. NisrineB

    Peter Foldes Guest

    A few sugestions

    http://taurarian.mvps.org/WU_Vista/8000ffff.htm

    The discussion shown here suggests that this problem is due to the Office XP
    SP3 update:

    http://www.microsoft.com/communitie...&tid=c4e5a30f-348b-481d-9e5b-19f957de147c&p=1

    You might see if the following search yields anything relevant to your
    situation:

    http://www.google.com/search?source...+clipart +"office xp" +sp3 site:microsoft.com

    MS offers 2 resolutions for the 8000FFFF error. PABear has posted one.
    The other is: http://support.microsoft.com/kb/949104

    Other than that, an in place upgrade or a format/reinstall are the only
    methods left to resolve the error.

    Also, from KB958690:
    http://support.microsoft.com/kb/958690


    There is, for example, at least one "hotfix" for a similar problem (error is
    not identical) in Windows 2000. So, a lot would depend on what version of
    Windows you're running.

    "Error when you download updates using Windows Update or Microsoft Update:
    8000FFFF
    http://support.microsoft.com/kb/946414

    However, there is a very good chance are that you are seeing the affects of
    a hijackware infection.

    1. See if you can download/run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    2. Run this online scan (in safe mode w/networking, if need be):
    http://onecare.live.com/site/en-us/center/howsafe.htm

    3. Run a thorough check for hijackware, including posting the requested
    logs in an appropriate forum, not here.

    Checking for/Help with Hijackware
    http://aumha.net/viewtopic.php?f=30&t=4075
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    **Seek expert assistance in
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://aumha.net/viewforum.php?f=30, or other appropriate forums.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA) computer repair shop.
    =====================
    Start a free Windows Update support incident request:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

    Support for Windows Update:
    http://support.microsoft.com/gp/wusupport

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates.


    --
    Peter

    Please Reply to Newsgroup for the benefit of others
    Requests for assistance by email can not and will not be acknowledged.

    "NisrineB" <> wrote in message
    news:D...
    > Is anyone familiar with resolving error 8000ffff? I have tried uninstalling
    > Windows Live Essentials, then re-installing it...It didn't work...I even
    > tried downloading contacts.msi...I'm so confused, I don't know why it won't
    > work...I can't even install an older version because apparently as of
    > September 15, 2009 all older version of msn must be updated! Please help me,
    > I need my msn :(
     
    Peter Foldes, Oct 7, 2009
    #2
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