Error Message "the procedure entry point Get Process Image File...

Discussion in 'Internet Explorer' started by jqoo, Jan 23, 2007.

  1. jqoo

    jqoo Guest

    Does anyone know how to correct my problem? When I go to certain sites, I get
    this error message. "the procedure entry point Get Process Image File NameW
    could not be located in the dynamic link library PSAPI.DLL" Not all sites,
    just some.
     
    jqoo, Jan 23, 2007
    #1
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  2. "jqoo" <> wrote in message
    news:...
    > Does anyone know how to correct my problem? When I go to certain sites, I
    > get
    > this error message. "the procedure entry point Get Process Image File
    > NameW
    > could not be located in the dynamic link library PSAPI.DLL" Not all sites,
    > just some.


    This error message may be due to a program or programs (currently identified
    "culprits" include
    Motive SmartBridge,
    Hal Screen Reader,
    BT Broadband Help (BT Yahoo Help),
    and My Dolphin Screen Reader / Magnifier ) that ship with an older version
    of PSAPI.DLL
    Entry Point Not Found
    The procedure entry point GetProcessImageFileNameW could not be located
    in the dynamic link library PSAPI.DLL

    To work around this error:

    Navigate to the installation location for SmartBridge (\Program
    Files\Verizon...\Smart...)
    Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL (Do not rename
    the PSAPI.DLL file in your C:\Windows\System32
    directory.)
    Reboot the system
    The program will find the new PSAPI.DLL in the \Windows\System32 directory
    and function normally.

    Source:

    Release Notes for Internet Explorer 7:
    http://msdn2.microsoft.com/en-us/ie/aa740486.aspx

    --
    Frank Saunders, MS-MVP OE/WM
    http://www.fjsmjs.com
    Answer in newsgroup. Don't expect an answer to email.
     
    Frank Saunders, MS-MVP OE/WM, Jan 23, 2007
    #2
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  3. jqoo

    jqoo Guest

    Re: Error Message "the procedure entry point Get Process Image Fil

    Thanks, Frank. That got rid of the error message.

    "Frank Saunders, MS-MVP OE/WM" wrote:

    > "jqoo" <> wrote in message
    > news:...
    > > Does anyone know how to correct my problem? When I go to certain sites, I
    > > get
    > > this error message. "the procedure entry point Get Process Image File
    > > NameW
    > > could not be located in the dynamic link library PSAPI.DLL" Not all sites,
    > > just some.

    >
    > This error message may be due to a program or programs (currently identified
    > "culprits" include
    > Motive SmartBridge,
    > Hal Screen Reader,
    > BT Broadband Help (BT Yahoo Help),
    > and My Dolphin Screen Reader / Magnifier ) that ship with an older version
    > of PSAPI.DLL
    > Entry Point Not Found
    > The procedure entry point GetProcessImageFileNameW could not be located
    > in the dynamic link library PSAPI.DLL
    >
    > To work around this error:
    >
    > Navigate to the installation location for SmartBridge (\Program
    > Files\Verizon...\Smart...)
    > Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL (Do not rename
    > the PSAPI.DLL file in your C:\Windows\System32
    > directory.)
    > Reboot the system
    > The program will find the new PSAPI.DLL in the \Windows\System32 directory
    > and function normally.
    >
    > Source:
    >
    > Release Notes for Internet Explorer 7:
    > http://msdn2.microsoft.com/en-us/ie/aa740486.aspx
    >
    > --
    > Frank Saunders, MS-MVP OE/WM
    > http://www.fjsmjs.com
    > Answer in newsgroup. Don't expect an answer to email.
    >
    >
     
    jqoo, Jan 27, 2007
    #3
  4. jqoo

    pic Guest

    "jqoo" wrote:

    > Does anyone know how to correct my problem? When I go to certain sites, I get
    > this error message. "the procedure entry point Get Process Image File NameW
    > could not be located in the dynamic link library PSAPI.DLL" Not all sites,
    > just some.
     
    pic, Feb 7, 2007
    #4
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