Error with receiving email from Charter.net

Discussion in 'Windows Live Mail' started by Aaron, Mar 15, 2010.

  1. Aaron

    Aaron Guest

    Have been using Windows Live Email for about a week, but suddenly stop
    working on Saturday with the following error. To my knowledge. nothing on
    the PC has changed

    Unable to send or receive messages for the pop.charter.net account. The
    connection to the server has failed.

    Server: 'pop.charter.net'
    Windows Live Mail Error ID: 0x800CCC0E
    Protocol: POP3
    Port: 110
    Secure(SSL): No
    Socket Error: 10061
     
    Aaron, Mar 15, 2010
    #1
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  2. 10061 = Connection refused

    Could have been a temporary server problem. I was just able to connect
    using Telnet to that server.

    If you still have problems, it could be your anti-virus scanning e-mail.

    As long as your anti-virus software is set to scan files as they are
    opened, scanning e-mail as it downloads or sends is unnecessary and
    prone to problems.

    With some anti-virus (and anti-spam) programs, simply disabling the
    e-mail scanning function doesn't really disable it. It simply tells the
    program not to flag any messages. It still processes all the messages
    and may still cause send/receive failures. What you may need to do is
    uninstall the anti-virus program, then reinstall it using a custom
    install option and unselect the e-mail scanning component for
    installation.

    --

    Mike - http://TechHelp.Santovec.us



    "Aaron" <> wrote in message
    news:...
    > Have been using Windows Live Email for about a week, but suddenly stop
    > working on Saturday with the following error. To my knowledge.
    > nothing on
    > the PC has changed
    >
    > Unable to send or receive messages for the pop.charter.net account.
    > The
    > connection to the server has failed.
    >
    > Server: 'pop.charter.net'
    > Windows Live Mail Error ID: 0x800CCC0E
    > Protocol: POP3
    > Port: 110
    > Secure(SSL): No
    > Socket Error: 10061
     
    Michael Santovec, Mar 15, 2010
    #2
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  3. Aaron

    Aaron Guest

    Thank you. Once I reconfigured the antivirus software to not scan emails and
    rebooted it worked fine


    "Michael Santovec" wrote:

    > 10061 = Connection refused
    >
    > Could have been a temporary server problem. I was just able to connect
    > using Telnet to that server.
    >
    > If you still have problems, it could be your anti-virus scanning e-mail.
    >
    > As long as your anti-virus software is set to scan files as they are
    > opened, scanning e-mail as it downloads or sends is unnecessary and
    > prone to problems.
    >
    > With some anti-virus (and anti-spam) programs, simply disabling the
    > e-mail scanning function doesn't really disable it. It simply tells the
    > program not to flag any messages. It still processes all the messages
    > and may still cause send/receive failures. What you may need to do is
    > uninstall the anti-virus program, then reinstall it using a custom
    > install option and unselect the e-mail scanning component for
    > installation.
    >
    > --
    >
    > Mike - http://TechHelp.Santovec.us
    >
    >
    >
    > "Aaron" <> wrote in message
    > news:...
    > > Have been using Windows Live Email for about a week, but suddenly stop
    > > working on Saturday with the following error. To my knowledge.
    > > nothing on
    > > the PC has changed
    > >
    > > Unable to send or receive messages for the pop.charter.net account.
    > > The
    > > connection to the server has failed.
    > >
    > > Server: 'pop.charter.net'
    > > Windows Live Mail Error ID: 0x800CCC0E
    > > Protocol: POP3
    > > Port: 110
    > > Secure(SSL): No
    > > Socket Error: 10061

    >
    >
    > .
    >
     
    Aaron, Mar 15, 2010
    #3
  4. Amazing how that fixes the problem every time. You would thing the
    antivirus vendors would learn to leave that 'feature' off by default.

    --
    Gary VanderMolen, Microsoft MVP (Mail)
    Microsoft MVP Program: http://mvp.support.microsoft.com


    "Aaron" <> wrote in message news:...
    > Thank you. Once I reconfigured the antivirus software to not scan emails and
    > rebooted it worked fine
    >
    >
    > "Michael Santovec" wrote:
    >
    >> 10061 = Connection refused
    >>
    >> Could have been a temporary server problem. I was just able to connect
    >> using Telnet to that server.
    >>
    >> If you still have problems, it could be your anti-virus scanning e-mail.
    >>
    >> As long as your anti-virus software is set to scan files as they are
    >> opened, scanning e-mail as it downloads or sends is unnecessary and
    >> prone to problems.
    >>
    >> With some anti-virus (and anti-spam) programs, simply disabling the
    >> e-mail scanning function doesn't really disable it. It simply tells the
    >> program not to flag any messages. It still processes all the messages
    >> and may still cause send/receive failures. What you may need to do is
    >> uninstall the anti-virus program, then reinstall it using a custom
    >> install option and unselect the e-mail scanning component for
    >> installation.
    >>
    >> --
    >>
    >> Mike - http://TechHelp.Santovec.us
    >>
    >>
    >>
    >> "Aaron" <> wrote in message
    >> news:...
    >> > Have been using Windows Live Email for about a week, but suddenly stop
    >> > working on Saturday with the following error. To my knowledge.
    >> > nothing on
    >> > the PC has changed
    >> >
    >> > Unable to send or receive messages for the pop.charter.net account.
    >> > The
    >> > connection to the server has failed.
    >> >
    >> > Server: 'pop.charter.net'
    >> > Windows Live Mail Error ID: 0x800CCC0E
    >> > Protocol: POP3
    >> > Port: 110
    >> > Secure(SSL): No
    >> > Socket Error: 10061

    >>
    >>
    >> .
    >>
     
    Gary VanderMolen [MVP], Mar 16, 2010
    #4
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