Explorer Problem

Discussion in 'Internet Explorer' started by Blackstream, Jun 10, 2010.

  1. Blackstream

    Blackstream Guest

    Whenever I open Explorer, it generally opens another window on it's own that
    takes me to some ad site or news site. When i use the search function,
    whatever link I click on gets redirected to someother site. I've tried the
    security fixes through Microsoft and they only partially remove whatever bug
    is in the system. Anyone have an idea where to find these bugs and how to
    remove them?
    Blackstream, Jun 10, 2010
    #1
    1. Advertising

  2. Blackstream

    Leonard Grey Guest

    <lol> Your computer is infected by adware.
    ---
    Leonard Grey
    Errare humanum est

    Blackstream wrote:
    > Whenever I open Explorer, it generally opens another window on it's own that
    > takes me to some ad site or news site. When i use the search function,
    > whatever link I click on gets redirected to someother site. I've tried the
    > security fixes through Microsoft and they only partially remove whatever bug
    > is in the system. Anyone have an idea where to find these bugs and how to
    > remove them?
    Leonard Grey, Jun 10, 2010
    #2
    1. Advertising

  3. Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
    Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) as well as your IE version
    when posting in an IE-specific forum or newsgroup. Please do so in your next
    reply.

    One assumes you refer to Internet Explorer, not Windows Explorer.

    There is a very good chance that you are seeing the effects of a hijackware
    infection!

    NB: If you had no anti-virus application installed or the subscription had
    expired *when the machine first got infected* and/or your subscription has
    since expired and/or the machine's not been kept fully-patched at Windows
    Update, don't waste your time with any of the below: Format & reinstall
    Windows. A Repair Install will NOT help!

    Microsoft PCSafety provides home users (only) with no-charge support in
    dealing with malware infections such as viruses, spyware (including unwanted
    software), and adware.
    https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1

    Also available via the Consumer Security Support home page:
    https://consumersecuritysupport.microsoft.com/

    Otherwise...

    1. See if you can download/run the MSRT manually:
    http://www.microsoft.com/security/malwareremove/default.mspx

    NB: Run the FULL scan, not the QUICK scan! You may need to download the
    MSRT on a non-infected machine, then transfer MRT.EXE to the infected
    machine and rename it to SCAN.EXE before running it.

    2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!)
    in Safe Mode with Networking, if need be:
    http://onecare.live.com/site/en-us/center/howsafe.htm

    2b. Vista or Win7=> Run this scan instead:
    http://onecare.live.com/site/en-us/center/whatsnew.htm

    3. Now post the requested logs in an appropriate forum for assistance by an
    expert in such matters. DO NOT SKIP THIS STEP!!

    I can recommend the expert assistance offered in these forums:
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    http://www.spywarewarrior.com/viewforum.php?f=5,
    http://www.dslreports.com/forum/cleanup,
    http://www.bluetack.co.uk/forums/index.php, and
    http://aumha.net/viewforum.php?f=30

    If these procedures look too complex - and there is no shame in admitting
    this isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    Blackstream wrote:
    > Whenever I open Explorer, it generally opens another window on it's own
    > that
    > takes me to some ad site or news site. When i use the search function,
    > whatever link I click on gets redirected to someother site. I've tried the
    > security fixes through Microsoft and they only partially remove whatever
    > bug
    > is in the system. Anyone have an idea where to find these bugs and how to
    > remove them?
    PA Bear [MS MVP], Jun 10, 2010
    #3
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. Matt
    Replies:
    0
    Views:
    292
  2. vince

    Explorer/Internet Explorer interoperabliltiy bug

    vince, Mar 30, 2007, in forum: Windows Vista File Management
    Replies:
    0
    Views:
    163
    vince
    Mar 30, 2007
  3. Steve S

    Vista Upgrade Problem - Windows Explorer Loop problem

    Steve S, Jun 27, 2006, in forum: Windows Vista Installation
    Replies:
    0
    Views:
    838
    Steve S
    Jun 27, 2006
  4. Jim Hansen

    Multi-select problem in Windows Explorer BIG PROBLEM!!!!!!

    Jim Hansen, Mar 22, 2007, in forum: Windows Vista General Discussion
    Replies:
    3
    Views:
    547
    cubiccylinder
    Dec 17, 2007
  5. Vista Internet Explorer/Windows Explorer shortcut problem

    , Aug 27, 2008, in forum: Windows Vista General Discussion
    Replies:
    0
    Views:
    509
Loading...

Share This Page