IE7 will not display some sites/pages, why?

Discussion in 'Internet Explorer' started by rich575, Mar 22, 2008.

  1. rich575

    rich575 Guest

    IE7 on both my laptop and desktop will not load some sites or pages, such as
    cnn.com, and the picture link to newgroups on microsoft.com. These are just
    two examples. The page will start to load, as evidenced by the progress bar
    at the bottom of the page, but the progress bar will disappear, and no new
    page appears. I have reset all zones to default levels. What can I do to
    fix this? Any help you give will be appreciated.


    Thanks,
    Richard
    rich575, Mar 22, 2008
    #1
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  2. rich575

    Don Varnau Guest

    Hi,

    Windows XP or Vista? (Might or might not matter.)

    With the warning that a reset will delete autocomplete data, such as
    passwords and you will have to reinstall browser add-ons, work through this
    article:
    936213- How to optimize or reset Internet Explorer 7:
    http://support.microsoft.com/kb/936213/en-us

    Try clearing the DNS Cache
    Start> Run> cmd [enter]
    ipconfig /flushdns
    Then clear the Temporary Internet Files and restart.

    Shut down (power down) everything for a few minutes- modem, router,
    computers.

    Turn on the Windows Firewall from Control Panel> Windows Firewall and
    disable your third-party firewall or security suite. See if that program is
    causing the problem.

    More:
    926431- Error message when you start IE7 or try to access a website
    http://support.microsoft.com/kb/926431
    936215- How to troubleshoot Internet Explorer 7 issues in Windows Vista
    (also applicable to XP)
    http://support.microsoft.com/kb/936215/en-us

    Hope this helps,
    Don
    [MS MVP- IE]


    "rich575" <rich575(removethis)@aol.com> wrote in message
    news:...
    > IE7 on both my laptop and desktop will not load some sites or pages, such

    as
    > cnn.com, and the picture link to newgroups on microsoft.com. These are

    just
    > two examples. The page will start to load, as evidenced by the progress

    bar
    > at the bottom of the page, but the progress bar will disappear, and no new
    > page appears. I have reset all zones to default levels. What can I do to
    > fix this? Any help you give will be appreciated.
    >
    >
    > Thanks,
    > Richard
    Don Varnau, Mar 22, 2008
    #2
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  3. rich575

    Peter Guest

    In addition to Don's advice below, make sure that your Java is up to date
    here: http://java.com/en/download/index.jsp (Uninstall any old versions
    via Control Panel/Add/Remove (Uninstall a Program in Vista)
    and that you Adobe Flash/Shockwave Players are up to date:
    http://www.adobe.com/shockwave/welcome/

    --
    Peter
    Toronto, Canada
    XP Pro SP2 x 2/Vista Ultimate SP1
    Triple Boot

    "rich575" <rich575(removethis)@aol.com> wrote in message
    news:...
    > IE7 on both my laptop and desktop will not load some sites or pages, such
    > as
    > cnn.com, and the picture link to newgroups on microsoft.com. These are
    > just
    > two examples. The page will start to load, as evidenced by the progress
    > bar
    > at the bottom of the page, but the progress bar will disappear, and no new
    > page appears. I have reset all zones to default levels. What can I do to
    > fix this? Any help you give will be appreciated.
    >
    >
    > Thanks,
    > Richard
    Peter, Mar 22, 2008
    #3
  4. "Peter" <> wrote in message
    news:...
    > In addition to Don's advice below, make sure that your Java is up to date
    > here: http://java.com/en/download/index.jsp (Uninstall any old versions
    > via Control Panel/Add/Remove (Uninstall a Program in Vista)
    > and that you Adobe Flash/Shockwave Players are up to date:
    > http://www.adobe.com/shockwave/welcome/
    >
    > --
    > Peter
    > Toronto, Canada
    > XP Pro SP2 x 2/Vista Ultimate SP1
    > Triple Boot
    >
    > "rich575" <rich575(removethis)@aol.com> wrote in message
    > news:...
    >> IE7 on both my laptop and desktop will not load some sites or pages, such
    >> as
    >> cnn.com, and the picture link to newgroups on microsoft.com. These are
    >> just
    >> two examples. The page will start to load, as evidenced by the progress
    >> bar
    >> at the bottom of the page, but the progress bar will disappear, and no
    >> new
    >> page appears. I have reset all zones to default levels. What can I do
    >> to
    >> fix this? Any help you give will be appreciated.
    >>
    >>
    >> Thanks,
    >> Richard

    >


    I scrupulously remove Java and Flash. They aren't needed for CNN, which I
    have up right now in IE7.

    --
    Frank Saunders MS-MVP IE,OE/WM
    www.fjsmjs.com
    Do not reply with email
    Frank Saunders MS-MVP IE,OE/WM, Mar 22, 2008
    #4
  5. "rich575" <rich575(removethis)@aol.com> wrote in message
    news:...
    > IE7 on both my laptop and desktop will not load some sites or pages, such
    > as
    > cnn.com, and the picture link to newgroups on microsoft.com. These are
    > just
    > two examples. The page will start to load, as evidenced by the progress
    > bar
    > at the bottom of the page, but the progress bar will disappear, and no new
    > page appears. I have reset all zones to default levels. What can I do to
    > fix this? Any help you give will be appreciated.
    >
    >
    > Thanks,
    > Richard


    I know of three causes for the vast majority of such problems:
    1. You might have incompatible add-ons:
    Go to Start | All Programs | Accessories | System Tools
    and click Internet Explorer (No Add-ons).

    2. Tools | Internet Options | Advanced
    Scroll to the bottom and click Reset Internet Explorer Settings. Read this
    article first:
    How to use Reset Internet Explorer Settings (RIES):
    http://support.microsoft.com/kb/923737
    Note that the Reset IE Settings button will delete AutoComplete data (such
    as passwords.) Do you have those backed up?

    3. Malware already installed on the computer: Help with malware
    All MS-MVP Sites.
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://www.elephantboycomputers.com/page2.html#Removing_Malware
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/darnit.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    Unexplained computer behavior may be caused by deceptive software.
    http://support.microsoft.com/kb/827315

    So How Did I Get Infected Anyway?
    For quite a few people it's by installing programs like Messenger Plus,
    whose ads for
    malware don't identify the malware as such and try to convince you that you
    owe it to the author. See also:
    http://www.wilderssecurity.com/showthread.php?t=27971
    Don't ever do a "default" install of anything. Always choose Custom and see
    what else is being carried along. Don't install any extras you're not sure
    of.

    You might also try the steps here:
    "Internet Explorer stops responding, stops working, or restarts"
    http://support.microsoft.com/gp/pc_ie_intro

    --
    Frank Saunders MS-MVP IE,OE/WM
    www.fjsmjs.com
    Do not reply with email
    Frank Saunders MS-MVP IE,OE/WM, Mar 22, 2008
    #5
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