IE8 Printing Script Error

Discussion in 'Internet Explorer' started by G&A Dave, Jul 14, 2009.

  1. G&A Dave

    G&A Dave Guest

    I've got a user printing a selection from an html page (usually fairly
    large). If she navigates away from the page before the selection prints, it
    brings up this script error:

    Line: 2570
    Char: 1
    Error: Permission denied
    Code: 0
    URL: res://ieframe.dll/preview.js

    Do you want to continue running scripts on this page?

    If she sits on the page for 30-45 seconds, the page will print, or if she
    opens up print preview first, then prints the selection, which takes a
    similar amount of time. The time delay can really add up.

    I've found solutions when this error is coming up in Outlook or Outlook
    Express (usually registering DLLs or checking permissions on ieframe.dll),
    but nothing so far has worked. We've also completely reinstalled IE8 and
    reset the settings.

    Any suggestions?
     
    G&A Dave, Jul 14, 2009
    #1
    1. Advertising

  2. Please state the full Windows version (e.g., WinXP SP3; Vista x64 SP2) of
    the machine in question when posting to this newsgroup.

    Try...

    Start | Run | (type or copy/paste) regsvr32 ole32.dll | [OK]
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    G&A Dave wrote:
    > I've got a user printing a selection from an html page (usually fairly
    > large). If she navigates away from the page before the selection prints,
    > it
    > brings up this script error:
    >
    > Line: 2570
    > Char: 1
    > Error: Permission denied
    > Code: 0
    > URL: res://ieframe.dll/preview.js
    >
    > Do you want to continue running scripts on this page?
    >
    > If she sits on the page for 30-45 seconds, the page will print, or if she
    > opens up print preview first, then prints the selection, which takes a
    > similar amount of time. The time delay can really add up.
    >
    > I've found solutions when this error is coming up in Outlook or Outlook
    > Express (usually registering DLLs or checking permissions on ieframe.dll),
    > but nothing so far has worked. We've also completely reinstalled IE8 and
    > reset the settings.
    >
    > Any suggestions?
     
    PA Bear [MS MVP], Jul 14, 2009
    #2
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  3. G&A Dave

    G&A Dave Guest

    Sorry about that, here's some extra info:

    Internet Explorer 8.0.6001.18702
    Windows XP SP3 32-bit

    Unfortunately, registering ole32.dll did not do the trick.

    "PA Bear [MS MVP]" wrote:

    > Please state the full Windows version (e.g., WinXP SP3; Vista x64 SP2) of
    > the machine in question when posting to this newsgroup.
    >
    > Try...
    >
    > Start | Run | (type or copy/paste) regsvr32 ole32.dll | [OK]
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-IE, Mail, Security, Windows Client - since 2002
    >
    >
    > G&A Dave wrote:
    > > I've got a user printing a selection from an html page (usually fairly
    > > large). If she navigates away from the page before the selection prints,
    > > it
    > > brings up this script error:
    > >
    > > Line: 2570
    > > Char: 1
    > > Error: Permission denied
    > > Code: 0
    > > URL: res://ieframe.dll/preview.js
    > >
    > > Do you want to continue running scripts on this page?
    > >
    > > If she sits on the page for 30-45 seconds, the page will print, or if she
    > > opens up print preview first, then prints the selection, which takes a
    > > similar amount of time. The time delay can really add up.
    > >
    > > I've found solutions when this error is coming up in Outlook or Outlook
    > > Express (usually registering DLLs or checking permissions on ieframe.dll),
    > > but nothing so far has worked. We've also completely reinstalled IE8 and
    > > reset the settings.
    > >
    > > Any suggestions?

    >
    >
     
    G&A Dave, Jul 14, 2009
    #3
  4. She could try saving the page (IE File | Save as) and then printing it.

    G&A Dave wrote:
    > Sorry about that, here's some extra info:
    >
    > Internet Explorer 8.0.6001.18702
    > Windows XP SP3 32-bit
    >
    > Unfortunately, registering ole32.dll did not do the trick.
    >
    > "PA Bear [MS MVP]" wrote:
    >
    >> Please state the full Windows version (e.g., WinXP SP3; Vista x64 SP2) of
    >> the machine in question when posting to this newsgroup.
    >>
    >> Try...
    >>
    >> Start | Run | (type or copy/paste) regsvr32 ole32.dll | [OK]
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>
    >>
    >> G&A Dave wrote:
    >>> I've got a user printing a selection from an html page (usually fairly
    >>> large). If she navigates away from the page before the selection
    >>> prints,
    >>> it
    >>> brings up this script error:
    >>>
    >>> Line: 2570
    >>> Char: 1
    >>> Error: Permission denied
    >>> Code: 0
    >>> URL: res://ieframe.dll/preview.js
    >>>
    >>> Do you want to continue running scripts on this page?
    >>>
    >>> If she sits on the page for 30-45 seconds, the page will print, or if
    >>> she
    >>> opens up print preview first, then prints the selection, which takes a
    >>> similar amount of time. The time delay can really add up.
    >>>
    >>> I've found solutions when this error is coming up in Outlook or Outlook
    >>> Express (usually registering DLLs or checking permissions on
    >>> ieframe.dll),
    >>> but nothing so far has worked. We've also completely reinstalled IE8
    >>> and
    >>> reset the settings.
    >>>
    >>> Any suggestions?
     
    PA Bear [MS MVP], Jul 14, 2009
    #4
  5. G&A Dave

    shirley Guest

    Hi, I have also when printing I believe asking if I want to run scripts, and
    I have no idea why? Have u solved ur problem? I haven't.

    "G&A Dave" wrote:

    > I've got a user printing a selection from an html page (usually fairly
    > large). If she navigates away from the page before the selection prints, it
    > brings up this script error:
    >
    > Line: 2570
    > Char: 1
    > Error: Permission denied
    > Code: 0
    > URL: res://ieframe.dll/preview.js
    >
    > Do you want to continue running scripts on this page?
    >
    > If she sits on the page for 30-45 seconds, the page will print, or if she
    > opens up print preview first, then prints the selection, which takes a
    > similar amount of time. The time delay can really add up.
    >
    > I've found solutions when this error is coming up in Outlook or Outlook
    > Express (usually registering DLLs or checking permissions on ieframe.dll),
    > but nothing so far has worked. We've also completely reinstalled IE8 and
    > reset the settings.
    >
    > Any suggestions?
     
    shirley, Jul 14, 2009
    #5
  6. G&A Dave

    G&A Dave Guest

    We're able to save the page, then print from that saved HTML file, but that
    doesn't help much with the time problems.

    "PA Bear [MS MVP]" wrote:

    > She could try saving the page (IE File | Save as) and then printing it.
    >
    > G&A Dave wrote:
    > > Sorry about that, here's some extra info:
    > >
    > > Internet Explorer 8.0.6001.18702
    > > Windows XP SP3 32-bit
    > >
    > > Unfortunately, registering ole32.dll did not do the trick.
    > >
    > > "PA Bear [MS MVP]" wrote:
    > >
    > >> Please state the full Windows version (e.g., WinXP SP3; Vista x64 SP2) of
    > >> the machine in question when posting to this newsgroup.
    > >>
    > >> Try...
    > >>
    > >> Start | Run | (type or copy/paste) regsvr32 ole32.dll | [OK]
    > >> --
    > >> ~Robear Dyer (PA Bear)
    > >> MS MVP-IE, Mail, Security, Windows Client - since 2002
    > >>
    > >>
    > >> G&A Dave wrote:
    > >>> I've got a user printing a selection from an html page (usually fairly
    > >>> large). If she navigates away from the page before the selection
    > >>> prints,
    > >>> it
    > >>> brings up this script error:
    > >>>
    > >>> Line: 2570
    > >>> Char: 1
    > >>> Error: Permission denied
    > >>> Code: 0
    > >>> URL: res://ieframe.dll/preview.js
    > >>>
    > >>> Do you want to continue running scripts on this page?
    > >>>
    > >>> If she sits on the page for 30-45 seconds, the page will print, or if
    > >>> she
    > >>> opens up print preview first, then prints the selection, which takes a
    > >>> similar amount of time. The time delay can really add up.
    > >>>
    > >>> I've found solutions when this error is coming up in Outlook or Outlook
    > >>> Express (usually registering DLLs or checking permissions on
    > >>> ieframe.dll),
    > >>> but nothing so far has worked. We've also completely reinstalled IE8
    > >>> and
    > >>> reset the settings.
    > >>>
    > >>> Any suggestions?

    >
    >
     
    G&A Dave, Jul 15, 2009
    #6
  7. >>>>> I've got a user printing a selection from an html page (usually fairly
    >>>>> large). If she navigates away from the page before the selection
    >>>>> prints, it brings up this script error...


    And if she does not navigate away from the page, does the behavior persist?

    How large of a page is involved here and where are these pages located
    (e.g., online vs. local/intranet page)?

    May we assume this behavior was not seen in IE7 or IE6?

    More general troublshooting ideas & questions:

    1. Does the behavior persist if you start IE in No Add-ons mode? To start
    IE in No Add-ons mode:

    => Right-click on the blue IE desktop icon and select Start without
    Add-ons; or

    => Start | (All) Programs | Accessories | System Tools | Internet
    Explorer (No add-ons).

    Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

    2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    http://support.microsoft.com/kb/923737 <= Read before using!

    3. Does the behavior persist if you boot into Safe Mode with Networking?
    [Careful! Only remain in Safe Mode just long enough to test!]

    4a. What anti-virus application or security suite is installed, is your
    subscription current, and is it supported in IE8? What anti-spyware
    applications (other than Defender)? What third-party firewall (if any)?
    Were any of these applications running in the background when you installed
    IE8?

    4b. Has a Norton or McAfee application ever been installed on this machine
    (e.g., a free-trial version that came preinstalled when you bought it)?

    5. Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
    have an available Restore Point which predates the install of IE8?


    G&A Dave wrote:
    > We're able to save the page, then print from that saved HTML file, but
    > that
    > doesn't help much with the time problems.
    >
    > "PA Bear [MS MVP]" wrote:
    >> She could try saving the page (IE File | Save as) and then printing it.
    >>
    >> G&A Dave wrote:
    >>> Sorry about that, here's some extra info:
    >>>
    >>> Internet Explorer 8.0.6001.18702
    >>> Windows XP SP3 32-bit
    >>>
    >>> Unfortunately, registering ole32.dll did not do the trick.
    >>>
    >>> "PA Bear [MS MVP]" wrote:
    >>>> Please state the full Windows version (e.g., WinXP SP3; Vista x64 SP2)
    >>>> of
    >>>> the machine in question when posting to this newsgroup.
    >>>>
    >>>> Try...
    >>>>
    >>>> Start | Run | (type or copy/paste) regsvr32 ole32.dll | [OK]
    >>>> --
    >>>> G&A Dave wrote:
    >>>>> I've got a user printing a selection from an html page (usually fairly
    >>>>> large). If she navigates away from the page before the selection
    >>>>> prints, it brings up this script error:
    >>>>>
    >>>>> Line: 2570
    >>>>> Char: 1
    >>>>> Error: Permission denied
    >>>>> Code: 0
    >>>>> URL: res://ieframe.dll/preview.js
    >>>>>
    >>>>> Do you want to continue running scripts on this page?
    >>>>>
    >>>>> If she sits on the page for 30-45 seconds, the page will print, or if
    >>>>> she
    >>>>> opens up print preview first, then prints the selection, which takes a
    >>>>> similar amount of time. The time delay can really add up.
    >>>>>
    >>>>> I've found solutions when this error is coming up in Outlook or
    >>>>> Outlook
    >>>>> Express (usually registering DLLs or checking permissions on
    >>>>> ieframe.dll),
    >>>>> but nothing so far has worked. We've also completely reinstalled IE8
    >>>>> and
    >>>>> reset the settings.
    >>>>>
    >>>>> Any suggestions?
     
    PA Bear [MS MVP], Jul 15, 2009
    #7
  8. G&A Dave

    pcgal03 Guest

    We have tried all the fixes and still nothing helps. Is there a fix for this
    yet?

    "PA Bear [MS MVP]" wrote:

    > >>>>> I've got a user printing a selection from an html page (usually fairly
    > >>>>> large). If she navigates away from the page before the selection
    > >>>>> prints, it brings up this script error...

    >
    > And if she does not navigate away from the page, does the behavior persist?
    >
    > How large of a page is involved here and where are these pages located
    > (e.g., online vs. local/intranet page)?
    >
    > May we assume this behavior was not seen in IE7 or IE6?
    >
    > More general troublshooting ideas & questions:
    >
    > 1. Does the behavior persist if you start IE in No Add-ons mode? To start
    > IE in No Add-ons mode:
    >
    > => Right-click on the blue IE desktop icon and select Start without
    > Add-ons; or
    >
    > => Start | (All) Programs | Accessories | System Tools | Internet
    > Explorer (No add-ons).
    >
    > Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
    > http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
    >
    > 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
    > http://support.microsoft.com/kb/923737 <= Read before using!
    >
    > 3. Does the behavior persist if you boot into Safe Mode with Networking?
    > [Careful! Only remain in Safe Mode just long enough to test!]
    >
    > 4a. What anti-virus application or security suite is installed, is your
    > subscription current, and is it supported in IE8? What anti-spyware
    > applications (other than Defender)? What third-party firewall (if any)?
    > Were any of these applications running in the background when you installed
    > IE8?
    >
    > 4b. Has a Norton or McAfee application ever been installed on this machine
    > (e.g., a free-trial version that came preinstalled when you bought it)?
    >
    > 5. Just asking for now!! Do NOT use such a Restore Point yet!! => Do you
    > have an available Restore Point which predates the install of IE8?
    >
    >
    > G&A Dave wrote:
    > > We're able to save the page, then print from that saved HTML file, but
    > > that
    > > doesn't help much with the time problems.
    > >
    > > "PA Bear [MS MVP]" wrote:
    > >> She could try saving the page (IE File | Save as) and then printing it.
    > >>
    > >> G&A Dave wrote:
    > >>> Sorry about that, here's some extra info:
    > >>>
    > >>> Internet Explorer 8.0.6001.18702
    > >>> Windows XP SP3 32-bit
    > >>>
    > >>> Unfortunately, registering ole32.dll did not do the trick.
    > >>>
    > >>> "PA Bear [MS MVP]" wrote:
    > >>>> Please state the full Windows version (e.g., WinXP SP3; Vista x64 SP2)
    > >>>> of
    > >>>> the machine in question when posting to this newsgroup.
    > >>>>
    > >>>> Try...
    > >>>>
    > >>>> Start | Run | (type or copy/paste) regsvr32 ole32.dll | [OK]
    > >>>> --
    > >>>> G&A Dave wrote:
    > >>>>> I've got a user printing a selection from an html page (usually fairly
    > >>>>> large). If she navigates away from the page before the selection
    > >>>>> prints, it brings up this script error:
    > >>>>>
    > >>>>> Line: 2570
    > >>>>> Char: 1
    > >>>>> Error: Permission denied
    > >>>>> Code: 0
    > >>>>> URL: res://ieframe.dll/preview.js
    > >>>>>
    > >>>>> Do you want to continue running scripts on this page?
    > >>>>>
    > >>>>> If she sits on the page for 30-45 seconds, the page will print, or if
    > >>>>> she
    > >>>>> opens up print preview first, then prints the selection, which takes a
    > >>>>> similar amount of time. The time delay can really add up.
    > >>>>>
    > >>>>> I've found solutions when this error is coming up in Outlook or
    > >>>>> Outlook
    > >>>>> Express (usually registering DLLs or checking permissions on
    > >>>>> ieframe.dll),
    > >>>>> but nothing so far has worked. We've also completely reinstalled IE8
    > >>>>> and
    > >>>>> reset the settings.
    > >>>>>
    > >>>>> Any suggestions?

    >
    >
     
    pcgal03, Sep 18, 2009
    #8
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