Impossible to install kb office 2003 error 1648

Discussion in 'Windows Update' started by Robby, Jan 30, 2007.

  1. Robby

    Robby Guest

    Hello,

    With WSUS i update the office 2003 but i have a problem with the
    installation for KB.

    a error message log :
    MSI (s) (84:E4) [17:54:59:873]: Machine policy value 'DisableUserInstalls'
    is 0
    MSI (s) (84:E4) [17:54:59:873]: End dialog not enabled
    MSI (s) (84:E4) [17:54:59:873]: Original package ==>
    C:\WINDOWS\Installer\1ae1ef.msi
    MSI (s) (84:E4) [17:54:59:873]: Package we're running from ==>
    C:\WINDOWS\Installer\1ae1ef.msi
    MSI (s) (84:E4) [17:54:59:936]: APPCOMPAT: looking for appcompat database
    entry with ProductCode '{9113040C-6000-11D3-8CFE-0150048383C9}'.
    MSI (s) (84:E4) [17:54:59:936]: APPCOMPAT: no matching ProductCode found in
    database.
    MSI (s) (84:E4) [17:54:59:936]: MSCOREE not loaded loading copy from
    system32
    MSI (s) (84:E4) [17:54:59:936]: Machine policy value 'AllowLockdownBrowse'
    is 0
    MSI (s) (84:E4) [17:54:59:936]: Machine policy value 'DisableBrowse' is 0
    MSI (s) (84:E4) [17:54:59:936]: File will have security applied from OpCode.
    MSI (s) (84:E4) [17:55:00:185]: Original patch ==>
    C:\WINDOWS\SoftwareDistribution\Download\aa281148dfd90c3f643653db13851c65\OTKLOADR.MSP
    MSI (s) (84:E4) [17:55:00:185]: Patch we're running from ==>
    C:\WINDOWS\Installer\ced82.msp
    MSI (s) (84:E4) [17:55:00:185]: SOFTWARE RESTRICTION POLICY: Verifying
    patch -->
    'C:\WINDOWS\SoftwareDistribution\Download\aa281148dfd90c3f643653db13851c65\OTKLOADR.MSP'
    against software restriction policy
    MSI (s) (84:E4) [17:55:00:185]: Note: 1: 2262 2: DigitalSignature
    3: -2147287038
    MSI (s) (84:E4) [17:55:00:185]: SOFTWARE RESTRICTION POLICY:
    C:\WINDOWS\SoftwareDistribution\Download\aa281148dfd90c3f643653db13851c65\OTKLOADR.MSP
    is not digitally signed
    MSI (s) (84:E4) [17:55:00:185]: SOFTWARE RESTRICTION POLICY:
    C:\WINDOWS\SoftwareDistribution\Download\aa281148dfd90c3f643653db13851c65\OTKLOADR.MSP
    is permitted to run at the 'unrestricted' authorization level.
    MSI (s) (84:E4) [17:55:00:185]: SequencePatches starts. Product code:
    {9113040C-6000-11D3-8CFE-0150048383C9}, Product version: 11.0.5614.0,
    Upgrade code: {01130000-6000-11D3-8CFE-0050048383C9}, Product language 1036
    MSI (s) (84:E4) [17:55:00:201]: PATCH SEQUENCER ERROR: revision summary info
    property is missing from transform 81TTo81U in
    C:\WINDOWS\SoftwareDistribution\Download\aa281148dfd90c3f643653db13851c65\OTKLOADR.MSP
    patch
    MSI (s) (84:E4) [17:55:00:201]: SequencePatches returns error 1648.
    MSI (s) (84:E4) [17:55:00:201]: Produit : Microsoft Office Basic Edition
    2003 - La mise à jour '{C6F1E87D-F3E1-4874-97EC-F87DAB6D6878}' n'a pas pu
    être installée. Code d'erreur 1648. Des informations supplémentaires sont
    disponibles dans le fichier journal
    C:\DOCUME~1\Install\LOCALS~1\Temp\MSIce7c5.LOG.

    MSI (s) (84:E4) [17:55:00:201]: Note: 1: 1708
    MSI (s) (84:E4) [17:55:00:201]: Note: 1: 2729
    MSI (s) (84:E4) [17:55:00:201]: Note: 1: 2729
    MSI (s) (84:E4) [17:55:00:201]: Produit : Microsoft Office Basic Edition
    2003 -- L'installation a échoué.

    MSI (s) (84:E4) [17:55:00:216]: Attempting to delete file
    C:\WINDOWS\Installer\ced82.msp
    MSI (s) (84:E4) [17:55:00:216]: Attempting to delete file
    C:\WINDOWS\Installer\ced82.msp
    MSI (s) (84:E4) [17:55:00:216]: Unable to delete the file. LastError = 2
    MSI (s) (84:E4) [17:55:00:216]: MainEngineThread is returning 1648
    Aucune séquence valide n'a été trouvée pour l'ensemble de correctifs.
    C:\WINDOWS\Installer\1ae1ef.msi
    MSI (c) (3C:7C) [17:55:00:247]: Decrementing counter to disable shutdown. If
    counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (c) (3C:7C) [17:55:00:247]: MainEngineThread is returning 1648
    === Verbose logging stopped: 29/01/2007 17:55:00 ===

    I tried these solutions :
    Rename of the directory Softwaredistribution but it's correct

    Verify this keys
    software\microsoft\office\11\delivery in registery but it's corect

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nls\CodePage but it's
    correct.

    chek the service Automatic Update is on start automatic, it's correct

    Check the file version for the files Wuauclt.exe and Wuaueng.dll
    (both are in your %systemroot%\system32 folder). Both should be version of
    5.4.3790.1851 or later ? OK 5.8

    Office updates can be installed only via Windows Installer version 3.0.?
    it's OK

    Please have you another solution ?

    Regards,
     
    Robby, Jan 30, 2007
    #1
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. FFJE
    Replies:
    1
    Views:
    271
    Guest
    May 18, 2008
  2. rbg
    Replies:
    3
    Views:
    327
    Robert Aldwinckle
    Dec 16, 2005
  3. Damsel13
    Replies:
    1
    Views:
    178
    PA Bear [MS MVP]
    Nov 28, 2008
  4. Kathleen
    Replies:
    6
    Views:
    424
    PA Bear [MS MVP]
    Jun 8, 2009
  5. Jim
    Replies:
    2
    Views:
    168
Loading...

Share This Page