Installation error message 8007F004

Discussion in 'Windows Media Player' started by Fourbear, Sep 4, 2007.

  1. Fourbear

    Fourbear Guest

    After using Windows Media Player 10 spasmodically but successfully for ages,
    I suddenly received an error message:

    "The file wmp.dll has a version number of 10.0.0.4058 where 10.0.0.4036 was
    expected. Windows Media Player is not installed properly and must be
    reinstalled. Do you want to install the Player from teh Microsoft Website. "

    I clicked yes, and downloaded Windows Media Player 11 from the site I was
    directed to, but in trying to install it, I get almost right the way through
    and an error message appears saying Windows Media Player 11 failed to
    install. On clicking the more info link, I am taken to a page which tells me
    I have error 8007F004, but that there is no more information avaialable for
    this error. I have searched the Microsoft website and this discussion group
    but no leads.

    Does anyone have any ideas on what might be happening and how I can fix it
    and successfully download WMP11?

    Many thanks.
     
    Fourbear, Sep 4, 2007
    #1
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  2. Fourbear

    Media-Man Guest

    After some research on this it appears this error appears when you are on a
    Admin controlled domain, i.e at a corporate or school network. The Admin may
    block you from reinstalling/installing programs. If so there isn't much you
    can do to complete the installation
    --
    All the Best
    Josh Chandler
    http://www.windows-media-player-updates.com


    "Fourbear" wrote:

    > After using Windows Media Player 10 spasmodically but successfully for ages,
    > I suddenly received an error message:
    >
    > "The file wmp.dll has a version number of 10.0.0.4058 where 10.0.0.4036 was
    > expected. Windows Media Player is not installed properly and must be
    > reinstalled. Do you want to install the Player from teh Microsoft Website. "
    >
    > I clicked yes, and downloaded Windows Media Player 11 from the site I was
    > directed to, but in trying to install it, I get almost right the way through
    > and an error message appears saying Windows Media Player 11 failed to
    > install. On clicking the more info link, I am taken to a page which tells me
    > I have error 8007F004, but that there is no more information avaialable for
    > this error. I have searched the Microsoft website and this discussion group
    > but no leads.
    >
    > Does anyone have any ideas on what might be happening and how I can fix it
    > and successfully download WMP11?
    >
    > Many thanks.
     
    Media-Man, Sep 4, 2007
    #2
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  3. Fourbear

    Fourbear Guest

    Hi Josh,

    Thanks for replying. I had come across that fact in some research I had
    done, and thought that may be the problem. But my laptop has two totally
    separate profiles for office and home, where office is administered across
    the company network, but home operates across our wireless network - and I
    get the same problem at home.

    Any other thoughts?



    "Media-Man" wrote:

    > After some research on this it appears this error appears when you are on a
    > Admin controlled domain, i.e at a corporate or school network. The Admin may
    > block you from reinstalling/installing programs. If so there isn't much you
    > can do to complete the installation
    > --
    > All the Best
    > Josh Chandler
    > http://www.windows-media-player-updates.com
    >
    >
    > "Fourbear" wrote:
    >
    > > After using Windows Media Player 10 spasmodically but successfully for ages,
    > > I suddenly received an error message:
    > >
    > > "The file wmp.dll has a version number of 10.0.0.4058 where 10.0.0.4036 was
    > > expected. Windows Media Player is not installed properly and must be
    > > reinstalled. Do you want to install the Player from teh Microsoft Website. "
    > >
    > > I clicked yes, and downloaded Windows Media Player 11 from the site I was
    > > directed to, but in trying to install it, I get almost right the way through
    > > and an error message appears saying Windows Media Player 11 failed to
    > > install. On clicking the more info link, I am taken to a page which tells me
    > > I have error 8007F004, but that there is no more information avaialable for
    > > this error. I have searched the Microsoft website and this discussion group
    > > but no leads.
    > >
    > > Does anyone have any ideas on what might be happening and how I can fix it
    > > and successfully download WMP11?
    > >
    > > Many thanks.
     
    Fourbear, Sep 5, 2007
    #3
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