KB2876315 has failed 11 times

Discussion in 'Windows Update' started by Martin Leese, Sep 23, 2013.

  1. Martin Leese

    Martin Leese Guest

    Hi,

    I am trying to use Windows Update to update
    my computer. Most of the updates have gone
    OK. However, Security Update for Windows
    XP (KB2876315) has failed to install 11
    times with Error Code: 0x80070005. This is
    the only update left outstanding. I tried
    to look up the error code, but the service
    was unavailable.

    The computer is running Windows XP
    Professional SP3. I use a dial-up Internet
    connection (around 47 kbps, very slow).

    Is there anything I can do other than to
    just try and try again? And what does this
    error code mean?

    --
    Many thanks,
    Martin Leese
    E-mail: -mail.INVALID
    Web: http://members.tripod.com/martin_leese/
    Martin Leese, Sep 23, 2013
    #1
    1. Advertising

  2. Martin Leese

    MowGreen Guest

    Martin Leese wrote:
    > Hi,
    >
    > I am trying to use Windows Update to update
    > my computer. Most of the updates have gone
    > OK. However, Security Update for Windows
    > XP (KB2876315) has failed to install 11
    > times with Error Code: 0x80070005. This is
    > the only update left outstanding. I tried
    > to look up the error code, but the service
    > was unavailable.
    >
    > The computer is running Windows XP
    > Professional SP3. I use a dial-up Internet
    > connection (around 47 kbps, very slow).
    >
    > Is there anything I can do other than to
    > just try and try again? And what does this
    > error code mean?
    >


    0x80070005 translates to an Access Denied return code. Either the User
    Account that you're attempting to install the update from does not have
    Administrator privileges or there is security software installed that is
    preventing the update from installing properly.

    You could try manually downloading said update, *save* it ... do NOT
    choose to Run it, then boot to Safe Mode and try installing it :

    Security Update for Windows XP (KB2876315)
    http://www.microsoft.com/en-us/download/details.aspx?id=40067

    How to configure Windows XP to start in a "clean boot" state
    http://support.microsoft.com/kb/310353


    MowGreen
    ================
    *-343-* FDNY
    Never Forgotten
    ================
    MowGreen, Sep 23, 2013
    #2
    1. Advertising

  3. Martin Leese

    Martin Leese Guest

    MowGreen wrote:

    > 0x80070005 translates to an Access Denied return code. Either the User
    > Account that you're attempting to install the update from does not have
    > Administrator privileges or there is security software installed that is
    > preventing the update from installing properly.
    >
    > You could try manually downloading said update, *save* it ... do NOT
    > choose to Run it, then boot to Safe Mode and try installing it :


    Hi Mow,

    Saving the Update and then running it worked;
    I did not need to boot into Safe Mode. Quite
    why this should be different from running it
    via the Windows Update website is a mystery.
    But then it is Microsoft :)

    --
    Many thanks,
    Martin Leese
    E-mail: -mail.INVALID
    Web: http://members.tripod.com/martin_leese/
    Martin Leese, Sep 25, 2013
    #3
  4. Martin Leese

    MowGreen Guest

    Martin Leese wrote:
    > MowGreen wrote:
    >
    >> 0x80070005 translates to an Access Denied return code. Either the User
    >> Account that you're attempting to install the update from does not
    >> have Administrator privileges or there is security software installed
    >> that is preventing the update from installing properly.
    >>
    >> You could try manually downloading said update, *save* it ... do NOT
    >> choose to Run it, then boot to Safe Mode and try installing it :

    >
    > Hi Mow,
    >
    > Saving the Update and then running it worked;
    > I did not need to boot into Safe Mode. Quite
    > why this should be different from running it
    > via the Windows Update website is a mystery.
    > But then it is Microsoft :)
    >



    Cool. Glad to hear that it installed without much difficulty.
    BTW, what is the installed antivirus/security software ... is a 3rd
    party firewall being used or are you using the native XP firewall ?


    MowGreen
    ================
    *-343-* FDNY
    Never Forgotten
    ================
    MowGreen, Sep 26, 2013
    #4
  5. Martin Leese

    Martin Leese Guest

    MowGreen wrote:

    > Cool. Glad to hear that it installed without much difficulty.
    > BTW, what is the installed antivirus/security software ... is a 3rd
    > party firewall being used or are you using the native XP firewall ?


    Anti-virus is AVG, firewall is native XP.
    I tried turning both of these off, but the
    Update still wouldn't install via the
    website. (Both were turned on when it did
    install locally.)

    --
    Regards,
    Martin Leese
    E-mail: -mail.INVALID
    Web: http://members.tripod.com/martin_leese/
    Martin Leese, Sep 26, 2013
    #5
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. Praveen Kumar Amritaluru
    Replies:
    2
    Views:
    219
    Praveen Kumar Amritaluru
    Dec 11, 2006
  2. JTeagle
    Replies:
    1
    Views:
    246
    MowGreen [MVP]
    Jun 20, 2005
  3. JohnW
    Replies:
    3
    Views:
    201
    Harry Johnston [MVP]
    Aug 14, 2008
  4. Pegasus \(MVP\)
    Replies:
    1
    Views:
    545
    Pegasus \(MVP\)
    Mar 21, 2007
  5. Skybuck Flying

    Boot times vs Shutdown times

    Skybuck Flying, Sep 10, 2011, in forum: Windows 64 Bit
    Replies:
    16
    Views:
    350
    Skybuck Flying
    Sep 26, 2011
Loading...

Share This Page