new modum, can't send e-mail

Discussion in 'Windows Vista Mail' started by BrianG, Jun 16, 2010.

  1. BrianG

    BrianG Guest

    Hi,

    I had to get a new modum yesterday. Now I cannot send mail
    from my primary account, help please....

    The message could not be sent. The authentication setting might not be
    correct for your outgoing e-mail [SMTP] server. For help solving this
    problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    "I'm having problems sending e-mail" section. If you need help determining
    the proper server settings, please contact your e-mail service provider.

    The rejected e-mail address was ''. Subject 'Re:
    Manchaug - Zoom centipedes', Account: 'GaffneyB', Server: 'smtp.comcast.net',
    Protocol: SMTP, Server Response: '550 5.1.0 Authentication required', Port:
    587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
     
    BrianG, Jun 16, 2010
    #1
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  2. BrianG

    mac Guest

    "BrianG" <> wrote in message
    news:...
    > Hi,
    >
    > I had to get a new modum yesterday. Now I cannot send mail
    > from my primary account, help please....
    >
    > The message could not be sent. The authentication setting might not be
    > correct for your outgoing e-mail [SMTP] server. For help solving this
    > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    > "I'm having problems sending e-mail" section. If you need help determining
    > the proper server settings, please contact your e-mail service provider.
    >
    > The rejected e-mail address was ''. Subject 'Re:
    > Manchaug - Zoom centipedes', Account: 'GaffneyB', Server:
    > 'smtp.comcast.net',
    > Protocol: SMTP, Server Response: '550 5.1.0 Authentication required',
    > Port:
    > 587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78



    See point 12 here:
    http://customer.comcast.com/Pages/F...press-for-email&AspxAutoDetectCookieSupport=1


    --
    Regards Steve.
    MS-MVP. MAIL. [DTS] UK.
    http://www.getsafeonline.org/
    http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
     
    mac, Jun 16, 2010
    #2
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  3. BrianG

    Dave N9 Guest

    Look at this...
    http://customer.comcast.com/Pages/F...1ab-5423-47fb-a700-10806518e4d7#faq_breakout3

    click on "Configuring Windows Mail for Vista to use port 587 for sending
    e-mail"
    Make sure that "My server requires authentication" is checked


    --
    Dave N.
    MS-MVP (Mail)
    Windows 7 Ultimate
    http://download.live.com/wlmail



    "BrianG" <> wrote in message
    news:...
    > Hi,
    >
    > I had to get a new modum yesterday. Now I cannot send mail
    > from my primary account, help please....
    >
    > The message could not be sent. The authentication setting might not be
    > correct for your outgoing e-mail [SMTP] server. For help solving this
    > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    > "I'm having problems sending e-mail" section. If you need help determining
    > the proper server settings, please contact your e-mail service provider.
    >
    > The rejected e-mail address was ''. Subject 'Re:
    > Manchaug - Zoom centipedes', Account: 'GaffneyB', Server:
    > 'smtp.comcast.net',
    > Protocol: SMTP, Server Response: '550 5.1.0 Authentication required',
    > Port:
    > 587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
     
    Dave N9, Jun 16, 2010
    #3
  4. BrianG

    BrianG Guest

    I'm using Windows for my e-mail

    "mac" wrote:

    >
    > "BrianG" <> wrote in message
    > news:...
    > > Hi,
    > >
    > > I had to get a new modum yesterday. Now I cannot send mail
    > > from my primary account, help please....
    > >
    > > The message could not be sent. The authentication setting might not be
    > > correct for your outgoing e-mail [SMTP] server. For help solving this
    > > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    > > "I'm having problems sending e-mail" section. If you need help determining
    > > the proper server settings, please contact your e-mail service provider.
    > >
    > > The rejected e-mail address was ''. Subject 'Re:
    > > Manchaug - Zoom centipedes', Account: 'GaffneyB', Server:
    > > 'smtp.comcast.net',
    > > Protocol: SMTP, Server Response: '550 5.1.0 Authentication required',
    > > Port:
    > > 587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

    >
    >
    > See point 12 here:
    > http://customer.comcast.com/Pages/F...press-for-email&AspxAutoDetectCookieSupport=1
    >
    >
    > --
    > Regards Steve.
    > MS-MVP. MAIL. [DTS] UK.
    > http://www.getsafeonline.org/
    > http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
    >
     
    BrianG, Jun 16, 2010
    #4
  5. What is that supposed to mean? Windows is the underlying operating system (OS).
    But the user mostly works through apps such as a mail program or a web browser.
    If you need more help you need to be more specific.

    Gary VanderMolen, Microsoft MVP (Mail)


    "BrianG" wrote in message news:...

    I'm using Windows for my e-mail

    "mac" wrote:

    >
    > "BrianG" <> wrote in message
    > news:...
    > > Hi,
    > >
    > > I had to get a new modum yesterday. Now I cannot send mail
    > > from my primary account, help please....
    > >
    > > The message could not be sent. The authentication setting might not be
    > > correct for your outgoing e-mail [SMTP] server. For help solving this
    > > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    > > "I'm having problems sending e-mail" section. If you need help determining
    > > the proper server settings, please contact your e-mail service provider.
    > >
    > > The rejected e-mail address was ''. Subject 'Re:
    > > Manchaug - Zoom centipedes', Account: 'GaffneyB', Server:
    > > 'smtp.comcast.net',
    > > Protocol: SMTP, Server Response: '550 5.1.0 Authentication required',
    > > Port:
    > > 587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

    >
    >
    > See point 12 here:
    > http://customer.comcast.com/Pages/F...press-for-email&AspxAutoDetectCookieSupport=1
    >
    >
    > --
    > Regards Steve.
    > MS-MVP. MAIL. [DTS] UK.
    > http://www.getsafeonline.org/
    > http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
    >
     
    Gary VanderMolen \(MVP\), Jun 16, 2010
    #5
  6. BrianG

    BrianG Guest

    I figured it out, thank you. I'm very much a rookie
    when it comes to computers........B


    "Gary VanderMolen (MVP)" wrote:

    > What is that supposed to mean? Windows is the underlying operating system (OS).
    > But the user mostly works through apps such as a mail program or a web browser.
    > If you need more help you need to be more specific.
    >
    > Gary VanderMolen, Microsoft MVP (Mail)
    >
    >
    > "BrianG" wrote in message news:...
    >
    > I'm using Windows for my e-mail
    >
    > "mac" wrote:
    >
    > >
    > > "BrianG" <> wrote in message
    > > news:...
    > > > Hi,
    > > >
    > > > I had to get a new modum yesterday. Now I cannot send mail
    > > > from my primary account, help please....
    > > >
    > > > The message could not be sent. The authentication setting might not be
    > > > correct for your outgoing e-mail [SMTP] server. For help solving this
    > > > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    > > > "I'm having problems sending e-mail" section. If you need help determining
    > > > the proper server settings, please contact your e-mail service provider.
    > > >
    > > > The rejected e-mail address was ''. Subject 'Re:
    > > > Manchaug - Zoom centipedes', Account: 'GaffneyB', Server:
    > > > 'smtp.comcast.net',
    > > > Protocol: SMTP, Server Response: '550 5.1.0 Authentication required',
    > > > Port:
    > > > 587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

    > >
    > >
    > > See point 12 here:
    > > http://customer.comcast.com/Pages/F...press-for-email&AspxAutoDetectCookieSupport=1
    > >
    > >
    > > --
    > > Regards Steve.
    > > MS-MVP. MAIL. [DTS] UK.
    > > http://www.getsafeonline.org/
    > > http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
    > >

    >
    >
    > .
    >
     
    BrianG, Jun 16, 2010
    #6
  7. Glad to hear you got it resolved.

    Gary VanderMolen, Microsoft MVP (Mail)


    "BrianG" wrote in message news:...

    I figured it out, thank you. I'm very much a rookie
    when it comes to computers........B


    "Gary VanderMolen (MVP)" wrote:

    > What is that supposed to mean? Windows is the underlying operating system (OS).
    > But the user mostly works through apps such as a mail program or a web browser.
    > If you need more help you need to be more specific.
    >
    > Gary VanderMolen, Microsoft MVP (Mail)
    >
    >
    > "BrianG" wrote in message news:...
    >
    > I'm using Windows for my e-mail
    >
    > "mac" wrote:
    >
    > >
    > > "BrianG" <> wrote in message
    > > news:...
    > > > Hi,
    > > >
    > > > I had to get a new modum yesterday. Now I cannot send mail
    > > > from my primary account, help please....
    > > >
    > > > The message could not be sent. The authentication setting might not be
    > > > correct for your outgoing e-mail [SMTP] server. For help solving this
    > > > problem, go to Help, search for "Troubleshoot Windows Mail", and read the
    > > > "I'm having problems sending e-mail" section. If you need help determining
    > > > the proper server settings, please contact your e-mail service provider.
    > > >
    > > > The rejected e-mail address was ''. Subject 'Re:
    > > > Manchaug - Zoom centipedes', Account: 'GaffneyB', Server:
    > > > 'smtp.comcast.net',
    > > > Protocol: SMTP, Server Response: '550 5.1.0 Authentication required',
    > > > Port:
    > > > 587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78

    > >
    > >
    > > See point 12 here:
    > > http://customer.comcast.com/Pages/F...press-for-email&AspxAutoDetectCookieSupport=1
    > >
    > >
    > > --
    > > Regards Steve.
    > > MS-MVP. MAIL. [DTS] UK.
    > > http://www.getsafeonline.org/
    > > http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
    > >

    >
    >
    > .
    >
     
    Gary VanderMolen \(MVP\), Jun 17, 2010
    #7
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