No Active X Control

Discussion in 'Windows Update' started by Gig, Oct 9, 2008.

  1. Gig

    Gig Guest

    When I now visit the Update site, I get the following:

    Install the ActiveX control required to view the website
    The website will not display correctly on your computer without this
    control. To install it:
    1. Right-click the Internet Explorer Information Bar. It's located just
    below the address bar.
    2. In the right-click menu, click Install ActiveX Control.
    3. In the Security Warning dialog box, click Install.

    The Internet Explorer Information Bar never appears and nothing further
    happens.

    I've tried almost a dozen listed steps to solve the problem, but again,
    nada, zilch, nothing.

    System is Windows XP with SP3
    --
    Gig
     
    Gig, Oct 9, 2008
    #1
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  2. Gig wrote:
    > When I now visit the Update site, I get the following:
    >
    > Install the ActiveX control required to view the website
    > The website will not display correctly on your computer without this
    > control. To install it:
    > 1. Right-click the Internet Explorer Information Bar. It's located
    > just below the address bar.
    > 2. In the right-click menu, click Install ActiveX Control.
    > 3. In the Security Warning dialog box, click Install.
    >
    > The Internet Explorer Information Bar never appears and nothing
    > further happens.
    >
    > I've tried almost a dozen listed steps to solve the problem, but
    > again, nada, zilch, nothing.
    >
    > System is Windows XP with SP3


    Start button --> RUN and type in:
    %SystemRoot%\system32\net stop wuauserv
    --> Click OK.

    Start button --> RUN and type in:
    %SystemRoot%\system32\regsvr32 %SystemRoot%\system32\wups2.dll
    --> Click OK.

    Start button --> RUN and type in:
    %SystemRoot%\system32\net start wuauserv
    --> Click OK.

    Download the latest version of the Windows Update agent from here (x86):
    http://go.microsoft.com/fwlink/?LinkID=91237
    .... and save it to the root of your C:\ drive. After saving it to the root
    of the C:\ drive, do the following:

    Close all Internet Explorer Windows and other applications.

    Start button --> RUN and type in:
    %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
    --> Click OK.

    (If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
    NEXT --> When it finishes installing, click on "Finish"...

    Reboot.

    Log on as an user with administrative rights and open Internet Explorer and
    visit http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...

    Once the scan is done, select all the critical, any of the optional software
    updates you want and *none* of the option hardware updates and install them.

    Reboot again.


    If all that fails for you, get this:
    (Thanks to MowGreen!)

    - Download and *save*: AU Check (v78)
    http://www.codeplex.com/aureset/Release/ProjectReleases.aspx?ReleaseId=17263

    - Once the download completes, close all open browsers and programs.

    - Physically disconnect the system from the Internet for now (pull the
    wire.)

    - TOTALLY disable the installed antivirus/security suite**
    Either read the UserGuide/Help file included with the product or visit
    the manufacturer's web site so that *all* services and processes are
    stopped.

    - Since the system needs to be re-connected to the net/network, enable
    the native Windows firewall for now (Disable any third party firewalls.)
    1.Click Start, click Run, type Firewall.cpl, and then click OK.
    2.On the General tab, click On (recommended), and then click OK.

    - Connect the machine physically back to the Internet.

    - Install au_check_v78_codeplex.exe now. Be patient as the operation can
    take some time.

    - Reboot.

    **Re-enable the installed AV/security suite [if a 3rd party firewall was
    disabled, re-enable that too, then disable the native Windows firewall.]

    - Log on as an user with administrative rights and open Internet Explorer
    and visit http://windowsupdate.microsoft.com/ and select to do a
    CUSTOM scan...

    - Once the scan is done, select all the critical, any of the optional
    software
    updates you want and *none* of the option hardware updates and install them.
    Reboot again.

    Come back and let us know of any errors you encountered - verbatim. Don't
    try to RECALL as you go - but write down the errors word-for-word. ;-)

    --
    Shenan Stanley
    MS-MVP
    --
    How To Ask Questions The Smart Way
    http://www.catb.org/~esr/faqs/smart-questions.html
     
    Shenan Stanley, Oct 9, 2008
    #2
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  3. Gig

    Gig Guest

    Solved my own problem. I turned Automatic Updates On and then I was able to
    get to the Update Site without that "Missing Active X" screen.

    I then turned Automatic Updates back Off, and I'm still able to get to the
    Update Site without that "Missing Active X" screen. The site showed 2 of real
    old updates available, but nothing new.
    --
    Gig


    "Gig" wrote:

    > When I now visit the Update site, I get the following:
    >
    > Install the ActiveX control required to view the website
    > The website will not display correctly on your computer without this
    > control. To install it:
    > 1. Right-click the Internet Explorer Information Bar. It's located just
    > below the address bar.
    > 2. In the right-click menu, click Install ActiveX Control.
    > 3. In the Security Warning dialog box, click Install.
    >
    > The Internet Explorer Information Bar never appears and nothing further
    > happens.
    >
    > I've tried almost a dozen listed steps to solve the problem, but again,
    > nada, zilch, nothing.
    >
    > System is Windows XP with SP3
    > --
    > Gig
     
    Gig, Oct 9, 2008
    #3
  4. QED: How did MUWEBCONTROLCLASS get disabled in the first place?

    na6t wrote:
    > Hi All. I had the same problem after uninstalling software for the
    > Erickson telephone. I followed the instructions given below:
    > net stop wuauserv
    > regsvr wps2.dll
    > net start wuauserv
    > reboot
    > run the windowsupdateagent30-x86.exe
    >
    > didn't cure the problem. HOWEVER, I found the CURE for the problem
    > after looking through the addons available in IE7.
    >
    > load internet explorer->TOOLS->MANAGE ADDONS->ENABLE/DISABLE
    > use the drop down at the top of the page to show:
    >
    > "addons that HAVE BEEN used by IE"
    >
    > I found the following addon DISABLED
    >
    > MUWEBCONTROLCLASS ---- ACTIVEX CONTROL --- MUWEB.DLL
    >
    > I highlited this line, clicked on ENABLE, closed IE7 , rebooted the
    > computer AND, guess what,
    >
    > The next time I loaded IE7 to go to windows UPdate, I was asked to
    > install the activeX, I did it, and windows update now works properly.
    >
    > Hope this helps people, I've been chasing this problem on a client's
    > computer for about 3 days and finally cured the problem.
    >
    > Bob Smith
    > NA6T
    > Northern California
     
    PA Bear [MS MVP], May 23, 2009
    #4
  5. If you don't quote the entire post to which you're replying, we have no idea
    what you're talking about. You'd be able to do so if you accessed this
    newsgroup via your default newsreader instead of techarena.in forums.

    Setting up Outlook Express to access Microsoft newsgroups
    http://www.michaelstevenstech.com/outlookexpressnewreader.htm

    Setting up Windows Mail (Vista) to access Microsoft newsgroups
    http://www.winhelponline.com/blog/microsoft-newsgroup-setup-instructions-for-windows-mail/

    The above notwithstanding, it sounds like the box may have been configured
    to update via WSUS, not Automatic Updates or Microsoft Update. This may
    have been done via a GPO or the Image used to install Windows.


    na6t wrote:
    > Hi PA Bear,
    > I really don't know. The box was delivered to me in the state I got it
    > with Windows updates not working. The box is used in a work situation
    > as a ws for the office. I just went looking via google for the answers
    > and tried your solution and happened to get lucky and found the addon
    > dis-abled.
     
    PA Bear [MS MVP], May 23, 2009
    #5
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