Outlook Exp cannot see messages

Discussion in 'Windows Update' started by carol, Apr 25, 2007.

  1. carol

    carol Guest

    Yesterday I installed a couple new updates from Miscrosoft - the authenticity
    check (which I have postponed because it sound like it sould cause ptoential
    screwups in my system) and another update, not sure what. After downloading
    tried to check email and got kicked out with an error message that I sent to
    Miscrosoft. Today I can get into OE, but I cannot see the body of my
    messages. I see ony the From, To and Subject. Also, I can open attachments.
    Another note, my SpySweeper ran last night with no problems. I have Windows
    XP Professional and have checked that I have all the latest updates from MS.
    Please help me figure out how I can see my emails again!!! Thanks!
    --
    carol
    carol, Apr 25, 2007
    #1
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  2. carol

    PA Bear Guest

    Start > Run > (type in) regsvr32 inetcomm.dll > [OK]
    --
    ~Robear Dyer (PA Bear)
    MS MVP-Windows (IE, OE, Security, Shell/User)
    AumHa VSOP & Admin; DTS-L.org

    carol wrote:
    > Yesterday I installed a couple new updates from Miscrosoft - the
    > authenticity check (which I have postponed because it sound like it sould
    > cause ptoential screwups in my system) and another update, not sure what.
    > After downloading tried to check email and got kicked out with an error
    > message that I sent to Miscrosoft. Today I can get into OE, but I cannot
    > see the body of my messages. I see ony the From, To and Subject. Also, I
    > can open attachments. Another note, my SpySweeper ran last night with no
    > problems. I have Windows XP Professional and have checked that I have all
    > the latest updates from MS. Please help me figure out how I can see my
    > emails again!!! Thanks!
    PA Bear, Apr 25, 2007
    #2
    1. Advertising

  3. carol

    carol Guest

    - PA Bear - did as you said, but to no avail. I did figure out a way to see
    my messages, though. I double click on athcmd:download in the bottom left
    corner of OE, then it creates an attachment of the wording that I can access
    through Internet Explorer - the address is C:\Documents and Settings. A very
    long and roundabout way, but at least I can see them now. Do you think this
    is a virus? I ran SpySweeper, Spybot, CW Shredder and Windows Live OneCare
    with no problems.
    --
    carol


    "PA Bear" wrote:

    > Start > Run > (type in) regsvr32 inetcomm.dll > [OK]
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-Windows (IE, OE, Security, Shell/User)
    > AumHa VSOP & Admin; DTS-L.org
    >
    > carol wrote:
    > > Yesterday I installed a couple new updates from Miscrosoft - the
    > > authenticity check (which I have postponed because it sound like it sould
    > > cause ptoential screwups in my system) and another update, not sure what.
    > > After downloading tried to check email and got kicked out with an error
    > > message that I sent to Miscrosoft. Today I can get into OE, but I cannot
    > > see the body of my messages. I see ony the From, To and Subject. Also, I
    > > can open attachments. Another note, my SpySweeper ran last night with no
    > > problems. I have Windows XP Professional and have checked that I have all
    > > the latest updates from MS. Please help me figure out how I can see my
    > > emails again!!! Thanks!

    >
    >
    carol, Apr 27, 2007
    #3
  4. On the Menu select Tools
    Then select: Options
    Then select: Read
    Then select: Fonts
    Change the default encoding setting to Western European (ISO)
    Finally in Internet Explorer delete the Temporary Internet Files including all offline
    content.


    --
    ====================================
    TaurArian [MS-MVP] 2005-2007 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Backup and data recovery: http://www.acronis.com.sg/
    Enhancing file system performance: http://www.diskeeper.com/defrag.asp
    Defending your machine: http://defendingyourmachine2.blogspot.com/


    "carol" <> wrote in message
    news:...
    | - PA Bear - did as you said, but to no avail. I did figure out a way to see
    | my messages, though. I double click on athcmd:download in the bottom left
    | corner of OE, then it creates an attachment of the wording that I can access
    | through Internet Explorer - the address is C:\Documents and Settings. A very
    | long and roundabout way, but at least I can see them now. Do you think this
    | is a virus? I ran SpySweeper, Spybot, CW Shredder and Windows Live OneCare
    | with no problems.
    | --
    | carol
    |
    |
    | "PA Bear" wrote:
    |
    | > Start > Run > (type in) regsvr32 inetcomm.dll > [OK]
    | > --
    | > ~Robear Dyer (PA Bear)
    | > MS MVP-Windows (IE, OE, Security, Shell/User)
    | > AumHa VSOP & Admin; DTS-L.org
    | >
    | > carol wrote:
    | > > Yesterday I installed a couple new updates from Miscrosoft - the
    | > > authenticity check (which I have postponed because it sound like it sould
    | > > cause ptoential screwups in my system) and another update, not sure what.
    | > > After downloading tried to check email and got kicked out with an error
    | > > message that I sent to Miscrosoft. Today I can get into OE, but I cannot
    | > > see the body of my messages. I see ony the From, To and Subject. Also, I
    | > > can open attachments. Another note, my SpySweeper ran last night with no
    | > > problems. I have Windows XP Professional and have checked that I have all
    | > > the latest updates from MS. Please help me figure out how I can see my
    | > > emails again!!! Thanks!
    | >
    | >
    TaurArian [MS-MVP], Apr 27, 2007
    #4
  5. carol

    carol Guest

    Did what you suggested with no change. Thank you for the suggestion. OE is
    running terribly slow - I keep thinking there must be a bug somewhere, but
    can't find anything when I scan. Any other suggestions??
    --
    carol


    "TaurArian [MS-MVP]" wrote:

    > On the Menu select Tools
    > Then select: Options
    > Then select: Read
    > Then select: Fonts
    > Change the default encoding setting to Western European (ISO)
    > Finally in Internet Explorer delete the Temporary Internet Files including all offline
    > content.
    >
    >
    > --
    > ====================================
    > TaurArian [MS-MVP] 2005-2007 - Australia
    > ====================================
    > How to make a good post: http://www.dts-l.org/goodpost.htm
    > Backup and data recovery: http://www.acronis.com.sg/
    > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
    > Defending your machine: http://defendingyourmachine2.blogspot.com/
    >
    >
    > "carol" <> wrote in message
    > news:...
    > | - PA Bear - did as you said, but to no avail. I did figure out a way to see
    > | my messages, though. I double click on athcmd:download in the bottom left
    > | corner of OE, then it creates an attachment of the wording that I can access
    > | through Internet Explorer - the address is C:\Documents and Settings. A very
    > | long and roundabout way, but at least I can see them now. Do you think this
    > | is a virus? I ran SpySweeper, Spybot, CW Shredder and Windows Live OneCare
    > | with no problems.
    > | --
    > | carol
    > |
    > |
    > | "PA Bear" wrote:
    > |
    > | > Start > Run > (type in) regsvr32 inetcomm.dll > [OK]
    > | > --
    > | > ~Robear Dyer (PA Bear)
    > | > MS MVP-Windows (IE, OE, Security, Shell/User)
    > | > AumHa VSOP & Admin; DTS-L.org
    > | >
    > | > carol wrote:
    > | > > Yesterday I installed a couple new updates from Miscrosoft - the
    > | > > authenticity check (which I have postponed because it sound like it sould
    > | > > cause ptoential screwups in my system) and another update, not sure what.
    > | > > After downloading tried to check email and got kicked out with an error
    > | > > message that I sent to Miscrosoft. Today I can get into OE, but I cannot
    > | > > see the body of my messages. I see ony the From, To and Subject. Also, I
    > | > > can open attachments. Another note, my SpySweeper ran last night with no
    > | > > problems. I have Windows XP Professional and have checked that I have all
    > | > > the latest updates from MS. Please help me figure out how I can see my
    > | > > emails again!!! Thanks!
    > | >
    > | >
    >
    >
    >
    carol, Apr 27, 2007
    #5
  6. carol

    PA Bear Guest

    Your current Identity may be damaged, especially if its the default Main
    Identity.

    1. First, disable email scanning by your anti-virus application. It
    provides no additional protection, it might be the cause of the problems,
    and even Symantec says it's not necessary:

    <paste>
    Disabling Email Scanning does not leave you unprotected against viruses that
    are distributed as email attachments. Norton AntiVirus Auto-Protect scans
    incoming files as they are saved to your hard drive, including email and
    email attachments. Email Scanning is just another layer on top of this. To
    make sure that Auto-Protect is providing the maximum protection, keep
    Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
    the most recent virus definitions.
    </paste>
    http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106

    2a. Now try one or more of your accounts in a new Named Identity (File >
    Identities > Add new identity).

    2b. Assuming all is well, (1) compact all folders in the old identity, (2)
    import messages from the old identity into the new one, and then (3) delete
    the old one (File > Identities > Manage Identities).

    To avoid such corruption in future:

    - Don't use Inbox or Sent Items to archive messages. Move them to local
    folders created for this purpose.

    - Empty Deleted Items folder daily.

    - Disable Background Compacting [not available in SP2] and frequently
    perform a manual compact of all OE folders while "working offline". More at
    http://www.insideoe.com/files/maintain.htm

    - WinXP SP2 only: Do not shut down your machine while Windows is
    automatically compacting your message store.

    - Your anti-virus application's email scanning feature can also cause such
    corruption. Disable it. It provides no additional protection.
    --
    OE-specific newsgroup:
    news://msnews.microsoft.com/microsoft.public.outlookexpress.general

    ~Robear Dyer (PA Bear)
    MS MVP-Windows (IE, OE, Security, Shell/User)


    "carol" <> wrote in message
    > - PA Bear - did as you said, but to no avail. I did figure out a way to
    > see
    > my messages, though. I double click on athcmd:download in the bottom left
    > corner of OE, then it creates an attachment of the wording that I can
    > access
    > through Internet Explorer - the address is C:\Documents and Settings. A
    > very
    > long and roundabout way, but at least I can see them now. Do you think
    > this
    > is a virus? I ran SpySweeper, Spybot, CW Shredder and Windows Live
    > OneCare
    > with no problems.
    >
    >> Start > Run > (type in) regsvr32 inetcomm.dll > [OK]
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-Windows (IE, OE, Security, Shell/User)
    >> AumHa VSOP & Admin; DTS-L.org
    >>
    >> carol wrote:
    >>> Yesterday I installed a couple new updates from Miscrosoft - the
    >>> authenticity check (which I have postponed because it sound like it
    >>> sould
    >>> cause ptoential screwups in my system) and another update, not sure
    >>> what.
    >>> After downloading tried to check email and got kicked out with an error
    >>> message that I sent to Miscrosoft. Today I can get into OE, but I
    >>> cannot
    >>> see the body of my messages. I see ony the From, To and Subject.
    >>> Also, I
    >>> can open attachments. Another note, my SpySweeper ran last night with
    >>> no
    >>> problems. I have Windows XP Professional and have checked that I have
    >>> all
    >>> the latest updates from MS. Please help me figure out how I can see my
    >>> emails again!!! Thanks!
    PA Bear, Apr 27, 2007
    #6
  7. carol

    harry grower Guest

    Re: Your current Identity may be damaged, especially if its the defaultMain

    Hi,

    I am picking up on this thread becasue I am receivbing the same message on OE 6

    ""
    Message has not been downloaded
    Outlook Express has not yet downloaded this message.

    To download the message:

    Click here.

    Press Space. ""

    This is only happening on some of the messages, and in all cases these are messages whihc I previously had received OK and was able to read.

    I suspect that something is corrupt, as I have taken the .dbx file and put it on another machines with OE6, and have received the same errors. I have also tried changing identities, but no success.

    Is there anyway of accessing or recovering these emails.

    Many thanks

    Harry



    > On Thursday, April 26, 2007 10:14 PM caro wrote:


    > - PA Bear - did as you said, but to no avail. I did figure out a way to see
    > my messages, though. I double click on athcmd:download in the bottom left
    > corner of OE, then it creates an attachment of the wording that I can access
    > through Internet Explorer - the address is C:\Documents and Settings. A very
    > long and roundabout way, but at least I can see them now. Do you think this
    > is a virus? I ran SpySweeper, Spybot, CW Shredder and Windows Live OneCare
    > with no problems.
    > --
    > carol
    >
    >
    > "PA Bear" wrote:



    >> On Friday, April 27, 2007 10:40 AM caro wrote:


    >> Did what you suggested with no change. Thank you for the suggestion. OE is
    >> running terribly slow - I keep thinking there must be a bug somewhere, but
    >> can't find anything when I scan. Any other suggestions??
    >> --
    >> carol
    >>
    >>
    >> "TaurArian [MS-MVP]" wrote:



    >>> On Friday, April 27, 2007 5:48 PM PA Bear wrote:


    >>> Your current Identity may be damaged, especially if its the default Main
    >>> Identity.
    >>>
    >>> 1. First, disable email scanning by your anti-virus application. It
    >>> provides no additional protection, it might be the cause of the problems,
    >>> and even Symantec says it's not necessary:
    >>>
    >>> <paste>
    >>> Disabling Email Scanning does not leave you unprotected against viruses that
    >>> are distributed as email attachments. Norton AntiVirus Auto-Protect scans
    >>> incoming files as they are saved to your hard drive, including email and
    >>> email attachments. Email Scanning is just another layer on top of this. To
    >>> make sure that Auto-Protect is providing the maximum protection, keep
    >>> Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
    >>> the most recent virus definitions.
    >>> </paste>
    >>> http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
    >>>
    >>> 2a. Now try one or more of your accounts in a new Named Identity (File >
    >>> Identities > Add new identity).
    >>>
    >>> 2b. Assuming all is well, (1) compact all folders in the old identity, (2)
    >>> import messages from the old identity into the new one, and then (3) delete
    >>> the old one (File > Identities > Manage Identities).
    >>>
    >>> To avoid such corruption in future:
    >>>
    >>> - Don't use Inbox or Sent Items to archive messages. Move them to local
    >>> folders created for this purpose.
    >>>
    >>> - Empty Deleted Items folder daily.
    >>>
    >>> - Disable Background Compacting [not available in SP2] and frequently
    >>> perform a manual compact of all OE folders while "working offline". More at
    >>> http://www.insideoe.com/files/maintain.htm
    >>>
    >>> - WinXP SP2 only: Do not shut down your machine while Windows is
    >>> automatically compacting your message store.
    >>>
    >>> - Your anti-virus application's email scanning feature can also cause such
    >>> corruption. Disable it. It provides no additional protection.
    >>> --
    >>> OE-specific newsgroup:
    >>> news://msnews.microsoft.com/microsoft.public.outlookexpress.general
    >>>
    >>> ~Robear Dyer (PA Bear)
    >>> MS MVP-Windows (IE, OE, Security, Shell/User)
    >>>
    >>>
    >>> "carol" <> wrote in message
    harry grower, Dec 1, 2011
    #7
  8. PA Bear [MS-MVP], Dec 1, 2011
    #8
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