Re: Upgrade to IE7 or IE8

Discussion in 'Internet Explorer' started by PA Bear [MS MVP], May 25, 2010.

  1. Speaking of W32/Alureon & MSRT, see
    http://blogs.technet.com/mmpc/archive/2010/05/21/msrt-may-threat-reports-and-alureon.aspx


    PA Bear [MS MVP] wrote:
    > [Who's "Pear Bear?"]
    >
    > You're welcome and thanks for your feedback.
    >
    > Before we get any deeper into the possibility of other hijackware's
    > presence
    > on your system, please tell me more about this "system restore" you did &
    > how you did it?
    >
    > Also tell me if IE7 and/or IE8 were installed when you did this "system
    > restore"?
    >
    >
    > Russell Ashenberg wrote:
    >> Dear Pear Bear,
    >>
    >> I first want to thank you for all your advice and assistance in this
    >> matter.
    >> I can see you are well versed in this area and are an asset to this
    >> newsgroups. I thank you for the idea of rescanning the computer again
    >> with
    >> other choices. I have scanned my computer so many times with
    >> superantispyware.com and bitdefender, and for some reason it did not pick
    >> up
    >> this win32/alureon.ct and win32/alureon.g issues that were in a backup
    >> folder that I have. I scanned it with the Microsocft Windows Malicious
    >> Software removal tool from May 2010 and it found these on my machine and
    >> removed one of them off the machine. Is there anyother information where
    >> to
    >> find out how to remove any last remnets of these off my machine. Since
    >> it
    >> did remove the files, IE6 has not so far crashed. I owe you a thanks for
    >> all your help and appreciate your being there. THANKS
    >> RussellA
    >>
    >>
    >> "PA Bear [MS MVP]" <> wrote in message
    >> news:uVZV343%...
    >>> With all due respect, hijackware's gotten very complex of late. No
    >>> amount
    >>> of scanning, be it by an installed application or online, will be able
    >>> to
    >>> detect and/or remove all of the "Bad Guys" or undo all the unwanted
    >>> changes the infections have made. Hence the aviso in Step 3 of my
    >>> previous reply: "DO NOT SKIP THIS STEP!!"
    >>>
    >>> The error you posted...
    >>>
    >>>> Faulting application iexplore.exe, version 6.0.2900.5512, faulting
    >>>> module
    >>>> unknown, version 0.0.0.0, fault address 0x6267e4a9
    >>>
    >>> ...is a big, red flag to hijackware/security experts and very strongly
    >>> suggests that you're (still?) seeing the effects of a hijackware
    >>> infection.
    >>>
    >>> Then there's the not trivial matter of the "system restore on [your]
    >>> Windows" you mentioned in your first post: What exactly did you do and
    >>> how
    >>> did you do it?
    >>>
    >>> If perchance IE7 and/or IE8 had been installed and then you did a Repair
    >>> Install without having first uninstalled IE8 and/or IE7, IE6 is totally
    >>> horked now and your only recourse is to format the hard-drive & do a
    >>> clean
    >>> install of Windows. See...
    >>>
    >>> How to perform a repair installation of Windows XP if a later version
    >>> of
    >>> Internet Explorer is installed
    >>> http://support.microsoft.com/kb/917964
    >>>
    >>> Furthermore, if you did a Repair Install in hopes of fixing an
    >>> already-present infection, it just doesn't work that way.
    >>> --
    >>> ~PA Bear
    >>>
    >>>
    >>> Russell Ashenberg wrote:
    >>>> I appreciate your advice that I have been hijacked by an infection. I
    >>>> have
    >>>> had it thoroughly checked by Superantispyware, bitdefender, nod32,
    >>>> Microsoft malicious software removal and the machine is clean from
    >>>> anything.
    >>>> So I appreciate your writing to me about an infection, yet this issue
    >>>> has
    >>>> been a long time issue on my machine and thats why I am writing to see
    >>>> to
    >>>> upgrade to IE7 or IE8.
    >>>>
    >>>>> There is a very good chance that you are seeing the effects of a
    >>>>> hijackware infection!
    >>>>>
    >>>>> NB: If you had no anti-virus application installed or the subscription
    >>>>> had
    >>>>> expired *when the machine first got infected* and/or your subscription
    >>>>> has
    >>>>> since expired and/or the machine's not been kept fully-patched at
    >>>>> Windows
    >>>>> Update, don't waste your time with any of the below: Format &
    >>>>> reinstall
    >>>>> Windows. A Repair Install will NOT help!
    >>>>>
    >>>>> Microsoft PCSafety provides home users (only) with no-charge support
    >>>>> in
    >>>>> dealing with malware infections such as viruses, spyware (including
    >>>>> unwanted software), and adware.
    >>>>> https://support.microsoft.com/oas/default.aspx?&prid=7552&st=1
    >>>>>
    >>>>> Also available via the Consumer Security Support home page:
    >>>>> https://consumersecuritysupport.microsoft.com/
    >>>>>
    >>>>> Otherwise...
    >>>>>
    >>>>> 1. See if you can download/run the MSRT manually:
    >>>>> http://www.microsoft.com/security/malwareremove/default.mspx
    >>>>>
    >>>>> NB: Run the FULL scan, not the QUICK scan! You may need to download
    >>>>> the
    >>>>> MSRT on a non-infected machine, then transfer MRT.EXE to the infected
    >>>>> machine and rename it to SCAN.EXE before running it.
    >>>>>
    >>>>> 2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan
    >>>>> (only!) in Safe Mode with Networking, if need be:
    >>>>> http://onecare.live.com/site/en-us/center/howsafe.htm
    >>>>>
    >>>>> 2b. Vista or Win7=> Run this scan instead:
    >>>>> http://onecare.live.com/site/en-us/center/whatsnew.htm
    >>>>>
    >>>>> 3. Now run a thorough check for hijackware, including posting
    >>>>> requested
    >>>>> logs in an appropriate forum, not here. DO NOT SKIP THIS STEP!!
    >>>>>
    >>>>> Checking for/Help with Hijackware:
    >>>>> • http://mvps.org/winhelp2002/unwanted.htm
    >>>>> • http://inetexplorer.mvps.org/tshoot.html
    >>>>> • http://www.mvps.org/sramesh2k/Malware_Defence.htm
    >>>>> • http://www.elephantboycomputers.com/page2.html#Removing_Malware
    >>>>>
    >>>>> **Chances are you will need to seek expert assistance in
    >>>>> http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
    >>>>> http://www.spywarewarrior.com/viewforum.php?f=5,
    >>>>> http://www.dslreports.com/forum/cleanup,
    >>>>> http://www.bluetack.co.uk/forums/index.php,
    >>>>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
    >>>>>
    >>>>> If these procedures look too complex - and there is no shame in
    >>>>> admitting
    >>>>> this isn't your cup of tea - take the machine to a local, reputable
    >>>>> and
    >>>>> independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair
    >>>>> shop.
    >>>>> --
    >>>>> ~Robear Dyer (PA Bear)
    >>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
    >>>>>
    >>>>>
    >>>>> Russell Ashenberg wrote:
    >>>>>> The error message I get is this,
    >>>>>> Faulting application iexplore.exe, version 6.0.2900.5512, faulting
    >>>>>> module
    >>>>>> unknown, version 0.0.0.0, fault address 0x6267e4a9.
    >>>>>>
    >>>>>> I do not know where to look to fix this.
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>> Any advice?
    >>>>>>
    >>>>>> Russell Ashenberg
    >>>>>>
    >>>>>>
    >>>>>>
    >>>>>> "Russell Ashenberg" <> wrote in message
    >>>>>> news:uPyC53v%...
    >>>>>>> Tanks for your adivce. I did not mean IE beta team, just IE
    >>>>>>> newsgroup
    >>>>>>> team. IE6 sometimes hangs on me and have to ctrl, alt, and delete to
    >>>>>>> close
    >>>>>>> it and restart. I was told to upgrade to the later version of IE
    >>>>>>> and
    >>>>>>> wanted to know if I shall go to IE7 or IE8?
    >>>>>>>
    >>>>>>> Russell Ashenberg
    >>>>>>>
    >>>>>>>> Dear IE Team
    >>>>>>>>
    >>>>>>>> I am using Window XPSp3 and IE6 Sp3 on my machine. I needed [to?]
    >>>>>>>> do
    >>>>>>>> a
    >>>>>>>> system restore on my Windows recently and IE6 Sp3 has been acting
    >>>>>>>> funny.
    >>>>>>>> I want to know if should I upgrade to IE7 or go to the latest
    >>>>>>>> version
    >>>>>>>> of
    >>>>>>>> IE8? Is there anything I need to know before the upgrade process
    >>>>>>>> or
    >>>>>>>> issues that I need to be aware of?
    >>>>>>>>
    >>>>>>>> Keep me posted
    >>>>>>>> Russell A
     
    PA Bear [MS MVP], May 25, 2010
    #1
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