Service pack 3: Fatal Error in Outlook Express

Discussion in 'Windows Update' started by waynrayn, Sep 15, 2008.

  1. waynrayn

    waynrayn Guest

    Hi:

    I and my girlfriend both use the same laptop.

    After I installed Service pack 3 (I still use XP), my girlfriend is having
    problems with Outlook Express, within her login, although I am not. I am an
    administrator; she is not. Her Outlook Express keeps having a fatal error and
    needs to close. I do not seem to have this issue in my login.

    Some of the details of the error are:

    Error Signature

    AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: fsscgui.dll
    Modver: 6.80.2750.0 Offset: 00017593

    .... Any ideas for fixing this?

    Thanks very much,

    Wayne
    Victoria, BC
    Canada
     
    waynrayn, Sep 15, 2008
    #1
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  2. "waynrayn" <> schrieb:

    > After I installed Service pack 3 (I still use XP), my girlfriend is having
    > problems with Outlook Express, within her login, although I am not. I am an
    > administrator; she is not. Her Outlook Express keeps having a fatal error and
    > needs to close. I do not seem to have this issue in my login.
    >
    > Some of the details of the error are:
    >
    > Error Signature
    >
    > AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: fsscgui.dll
    > Modver: 6.80.2750.0 Offset: 00017593
    >
    > ... Any ideas for fixing this?


    Since fsscgui.dll seems to be related to F-Secure applications, you
    may want to try searching on this end and check with F-Secure's
    support.

    Bye,
    Freudi
     
    Ottmar Freudenberger, Sep 15, 2008
    #2
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  3. fsscgui.dll belongs to F-Secure:
    http://forum.f-secure.com/topic.asp?TOPIC_ID=6639

    The F-Secure plugin for Office is causing the issue.
    Scanning incoming email is redundant, eg. if one attempts to open an
    infected attachment, the antivirus will either quarantine or delete it,
    depending upon the AVs settings. As long as the AV is kept up to date
    with it's latest definitions, then scanning incoming emails presents
    more issues than it's worth.


    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    waynrayn wrote:

    > Hi:
    >
    > I and my girlfriend both use the same laptop.
    >
    > After I installed Service pack 3 (I still use XP), my girlfriend is having
    > problems with Outlook Express, within her login, although I am not. I am an
    > administrator; she is not. Her Outlook Express keeps having a fatal error and
    > needs to close. I do not seem to have this issue in my login.
    >
    > Some of the details of the error are:
    >
    > Error Signature
    >
    > AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: fsscgui.dll
    > Modver: 6.80.2750.0 Offset: 00017593
    >
    > ... Any ideas for fixing this?
    >
    > Thanks very much,
    >
    > Wayne
    > Victoria, BC
    > Canada
    >
    >
    >
    >
     
    MowGreen [MVP], Sep 15, 2008
    #3
  4. [X-post to OE General]

    Disable email scanning by your anti-virus application (F-Secure). It
    provides no additional protection and even Symantec says it's not necessary:

    <QP>
    Disabling Email Scanning does not leave you unprotected against viruses that
    are distributed as email attachments. Norton AntiVirus Auto-Protect scans
    incoming files as they are saved to your hard drive, including email and
    email attachments. Email Scanning is just another layer on top of this. To
    make sure that Auto-Protect is providing the maximum protection, keep
    Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
    the most recent virus definitions.
    </QP>
    http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

    waynrayn wrote:
    > I and my girlfriend both use the same laptop.
    >
    > After I installed Service pack 3 (I still use XP), my girlfriend is having
    > problems with Outlook Express, within her login, although I am not. I am
    > an
    > administrator; she is not. Her Outlook Express keeps having a fatal error
    > and needs to close. I do not seem to have this issue in my login.
    >
    > Some of the details of the error are:
    >
    > Error Signature
    >
    > AppName: msimn.exe AppVer: 6.0.2900.5512 ModName: fsscgui.dll
    > Modver: 6.80.2750.0 Offset: 00017593
    >
    > ... Any ideas for fixing this?
    >
    > Thanks very much,
    >
    > Wayne
    > Victoria, BC
    > Canada
     
    PA Bear [MS MVP], Sep 15, 2008
    #4
  5. waynrayn

    waynrayn Guest

    Thanks very much for this suggestion. I had in fact installed a newer version
    of FF Secure just prior to Service Pack 3, but didn't think they were
    related. (Maybe they weren't; possibly FF Secure only became an issue after
    Service Pack 3 was installed.)

    In any case, I can certainly try uninstalling and re-installing the new FF
    Secure version over Service Pack 3, instead of the other way around.

    ~W~
     
    waynrayn, Sep 15, 2008
    #5
  6. waynrayn

    waynrayn Guest

    Thanks for this consideration as well.

    Regards,

    Wayne
     
    waynrayn, Sep 15, 2008
    #6
  7. waynrayn

    waynrayn Guest

    Thanks very much for this suggestion. I had in fact installed a newer version
    of FF Secure just prior to Service Pack 3, but didn't think they were
    related. (Maybe they weren't; possibly FF Secure only became an issue after
    Service Pack 3 was installed.)

    In any case, I can certainly try uninstalling and re-installing the new FF
    Secure version over Service Pack 3, instead of the other way around.

    ~W~
     
    waynrayn, Sep 15, 2008
    #7
  8. And you're replying to...?

    waynrayn wrote:
    > Thanks very much for this suggestion. I had in fact installed a newer
    > version of FF Secure just prior to Service Pack 3, but didn't think they
    > were related. (Maybe they weren't; possibly FF Secure only became an issue
    > after Service Pack 3 was installed.)
    >
    > In any case, I can certainly try uninstalling and re-installing the new FF
    > Secure version over Service Pack 3, instead of the other way around.
    >
    > ~W~
     
    PA Bear [MS MVP], Sep 15, 2008
    #8
  9. waynrayn

    waynrayn Guest

    Apologies, I had intended this reply for the first respondant, Ottmar
    Freudenberger. Unfortunately it ended up here, so I obviously hit something
    wrong. However, I did appreciate your response as well.

    Regards,

    Wayne
     
    waynrayn, Sep 15, 2008
    #9
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