unable to send mail from windows mail

Discussion in 'Windows Vista Mail' started by monkeygirl, Sep 20, 2007.

  1. monkeygirl

    monkeygirl Guest

    Just like the others I am having no success sending mail. I have tried
    altering the port number, attempted to switch off the outgoing mail scanning,
    removed the email account and setting it up again but still no luck. I keep
    receiving this message:
    An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
    Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
    smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
    Number: 0x800CCC6F

    Can someone help before I chuck this new machine out of the window!!
     
    monkeygirl, Sep 20, 2007
    #1
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  2. monkeygirl

    brink Guest

    monkeygirl;457561 Wrote:
    > Just like the others I am having no success sending mail. I have tried
    > altering the port number, attempted to switch off the outgoing mail
    > scanning,
    > removed the email account and setting it up again but still no luck. I
    > keep
    > receiving this message:
    > An unknown error has occurred. Subject '', Account:
    > 'pop3.tiscali.co.uk',
    > Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
    > smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554,
    > Error
    > Number: 0x800CCC6F
    >
    > Can someone help before I chuck this new machine out of the window!!


    Hi MonkeyGirl,

    0x800CCC6F = SMTP_554_TRANSACT_FAILED = Transaction failed.

    Double check your account settings to make sure that they match with
    Tiscali's account instructions webpage. Here is their link.

    'Answer'
    (http://uk-tiscali.custhelp.com/cgi-...TEuNTk5JnBfY3Y9JnBfcGFnZT0x&p_li=&p_topview=1)


    If this does not help, then read the "First" section about antivirus
    programs, and check to see if you have a stuck undeletable message in
    your Outbox. If you do, then install the KB941090 Update from Microsoft
    in the "Second" section.

    http://www.vistax64.com/tutorials/62560-windows-mail-problems.html

    Shawn


    --
    brink

    *There are no dumb questions, just the people that do not ask them.*
    WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
    *Please post feedback to help others.*
     
    brink, Sep 20, 2007
    #2
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  3. Which antivirus are you using?

    Gary VanderMolen


    "monkeygirl" <> wrote in message news:...
    > Just like the others I am having no success sending mail. I have tried
    > altering the port number, attempted to switch off the outgoing mail scanning,
    > removed the email account and setting it up again but still no luck. I keep
    > receiving this message:
    > An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
    > Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
    > smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
    > Number: 0x800CCC6F
    >
    > Can someone help before I chuck this new machine out of the window!!
     
    Gary VanderMolen, Sep 20, 2007
    #3
  4. monkeygirl

    felinehen Guest

    "Gary VanderMolen" wrote:

    > Which antivirus are you using?
    >
    > Gary VanderMolen
    >
    >
    > "monkeygirl" <> wrote in message news:...
    > > Just like the others I am having no success sending mail. I have tried
    > > altering the port number, attempted to switch off the outgoing mail scanning,
    > > removed the email account and setting it up again but still no luck. I keep
    > > receiving this message:
    > > An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
    > > Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
    > > smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
    > > Number: 0x800CCC6F
    > >
    > > Can someone help before I chuck this new machine out of the window!!

    >
    >
    >
     
    felinehen, Sep 20, 2007
    #4
  5. monkeygirl

    felinehen Guest

    i have the same problem ,message is your sever is not responding,i am using
    gmail

    "Gary VanderMolen" wrote:

    > Which antivirus are you using?
    >
    > Gary VanderMolen
    >
    >
    > "monkeygirl" <> wrote in message news:...
    > > Just like the others I am having no success sending mail. I have tried
    > > altering the port number, attempted to switch off the outgoing mail scanning,
    > > removed the email account and setting it up again but still no luck. I keep
    > > receiving this message:
    > > An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
    > > Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
    > > smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
    > > Number: 0x800CCC6F
    > >
    > > Can someone help before I chuck this new machine out of the window!!

    >
    >
    >
     
    felinehen, Sep 20, 2007
    #5
  6. monkeygirl

    brink Guest

    felinehen;458265 Wrote:
    > i have the same problem ,message is your sever is not responding,i am
    > using
    > gmail
    >
    >


    Hi Felinehen,

    Can you post a copy of your error message please?

    Shawn


    --
    brink

    *There are no dumb questions, just the people that do not ask them.*
    WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
    *Please post feedback to help others.*
     
    brink, Sep 21, 2007
    #6
  7. monkeygirl

    monkeygirl Guest

    I'm using Norton 360.

    "Gary VanderMolen" wrote:

    > Which antivirus are you using?
    >
    > Gary VanderMolen
    >
    >
    > "monkeygirl" <> wrote in message news:...
    > > Just like the others I am having no success sending mail. I have tried
    > > altering the port number, attempted to switch off the outgoing mail scanning,
    > > removed the email account and setting it up again but still no luck. I keep
    > > receiving this message:
    > > An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
    > > Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
    > > smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
    > > Number: 0x800CCC6F
    > >
    > > Can someone help before I chuck this new machine out of the window!!

    >
    >
    >
     
    monkeygirl, Sep 21, 2007
    #7
  8. I had a feeling it was your antivirus. :)
    Windows Mail is not compatible with most McAfee or
    Norton security programs. Those will need to be
    uninstalled, not just disabled.

    After uninstalling your non-compatible antivirus, test
    your email sending. If it still does not work, the account
    has been corrupted by Norton. Delete the account, restart
    Windows Mail, then recreate that account.

    At your convenience, download and install a more compatible
    antivirus like the free Avast:
    http://www.avast.com/eng/avast_4_home.html

    Even compatible antivirus programs will need to have their
    email scanning option turned off. For more on this topic see
    http://www.oehelp.com/OETips.aspx#3

    Gary VanderMolen


    "monkeygirl" <> wrote in message news:...
    > I'm using Norton 360.
    >
    > "Gary VanderMolen" wrote:
    >
    >> Which antivirus are you using?
    >>
    >> Gary VanderMolen
    >>
    >>
    >> "monkeygirl" <> wrote in message news:...
    >> > Just like the others I am having no success sending mail. I have tried
    >> > altering the port number, attempted to switch off the outgoing mail scanning,
    >> > removed the email account and setting it up again but still no luck. I keep
    >> > receiving this message:
    >> > An unknown error has occurred. Subject '', Account: 'pop3.tiscali.co.uk',
    >> > Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Server Response: '554
    >> > smtp.business.co.uk', Port: 25, Secure(SSL): No, Server Error: 554, Error
    >> > Number: 0x800CCC6F
    >> >
    >> > Can someone help before I chuck this new machine out of the window!!
     
    Gary VanderMolen, Sep 21, 2007
    #8
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