Web sites not recognizing browser version

Discussion in 'Internet Explorer' started by wendy.z, Sep 12, 2008.

  1. wendy.z

    wendy.z Guest

    My anti-virus software deleted this virus:
    "not-a-virus:WebToolbar.win32.MyWebSearch.dt"

    Following this, both Yahoo and Facebook will not load properly using
    Internet Explorer 7 and Firefox 3.0. The Yahoo site displays a message
    recommending that I upgrade to IE 7.0, Firefox 2.0, and/or several other
    applications. The message on Facebook says that the site does not support my
    browser and also recommends the same applications. I downloaded the latest
    Windows XP Service Pack 3, and installed all IE 7 updates, but the problem
    still exists. If anyone knows a solution to this problem, I would greatly
    appreciate the help.

    Thanks, Wendy Z.
     
    wendy.z, Sep 12, 2008
    #1
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  2. MyWebSearch might have brought along some friends.

    Unexplained computer behavior may be caused by deceptive software
    http://support.microsoft.com/kb/827315

    Run a /thorough/ check for hijackware, including posting your hijackthis log
    to an appropriate forum.

    Checking for/Help with Hijackware
    http://aumha.org/a/parasite.htm
    http://aumha.org/a/quickfix.htm
    http://aumha.net/viewtopic.php?t=5878
    http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
    http://mvps.org/winhelp2002/unwanted.htm
    http://inetexplorer.mvps.org/data/prevention.htm
    http://inetexplorer.mvps.org/tshoot.html
    http://www.mvps.org/sramesh2k/Malware_Defence.htm
    http://defendingyourmachine2.blogspot.com/
    http://www.elephantboycomputers.com/page2.html#Removing_Malware

    When all else fails, HijackThis v2.0.2
    (http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
    conjuction with some other utilities). HijackThis will NOT fix anything on
    its own, but it will help you to both identify and remove any
    hijackware/spyware with assistance from an expert. **Post your log to
    http://aumha.net/viewforum.php?f=30,
    http://forums.spybot.info/forumdisplay.php?f=22,
    http://spywarehammer.com/simplemachinesforum/index.php?board=10.0, or other
    appropriate forums for review by an expert in such matters, not here.**

    If the procedures look too complex - and there is no shame in admitting this
    isn't your cup of tea - take the machine to a local, reputable and
    independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

    wendy.z wrote:
    > My anti-virus software deleted this virus:
    > "not-a-virus:WebToolbar.win32.MyWebSearch.dt"
    >
    > Following this, both Yahoo and Facebook will not load properly using
    > Internet Explorer 7 and Firefox 3.0. The Yahoo site displays a message
    > recommending that I upgrade to IE 7.0, Firefox 2.0, and/or several other
    > applications. The message on Facebook says that the site does not support
    > my browser and also recommends the same applications. I downloaded the
    > latest Windows XP Service Pack 3, and installed all IE 7 updates, but the
    > problem still exists. If anyone knows a solution to this problem, I would
    > greatly appreciate the help.
    >
    > Thanks, Wendy Z.
     
    PA Bear [MS MVP], Sep 12, 2008
    #2
    1. Advertising

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