Window Live Mail crash after update to the latest version

Discussion in 'Windows Live Mail' started by slaulau, May 28, 2009.

  1. slaulau

    slaulau Guest

    After updating to the latest version of Window Live mail via
    http://download.live.com/wlmail, it crashes whenever I tried to open the mail
    program. My system is XP SP3 and the latest version of Window Live Mail.
    Please help.
     
    slaulau, May 28, 2009
    #1
    1. Advertising

  2. slaulau

    slaulau Guest

    here is the error message:

    Sorry, something unexpected happened and Windows Live Mail must close. You
    most recent changes may not saved.
     
    slaulau, May 28, 2009
    #2
    1. Advertising

  3. slaulau

    slaulau Guest

    I did that already. Uninstalled all the Microsoft Live Products... didn't
    work. Still crashed.



    "Peter.R" wrote:

    >
    > Try a Repair Install of Windows Live Essentials. If that does not help, try an Uninstall/Reinstall of WLMail.
    >
    > --
    > Cheers,
    > Peter.R
    > (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
    > "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
    >
    > "slaulau" <> wrote in message news:...
    >
    > > here is the error message:
    > >
    > > Sorry, something unexpected happened and Windows Live Mail must close. You
    > > most recent changes may not saved.

    >
    > "slaulau" <> wrote in message news:...
    >
    > > After updating to the latest version of Window Live mail via
    > > http://download.live.com/wlmail, it crashes whenever I tried to open the mail
    > > program. My system is XP SP3 and the latest version of Window Live Mail.
    > > Please help
     
    slaulau, May 29, 2009
    #3
  4. slaulau

    ...winston Guest

    If WLMail was uninstalled, how did you manage to get WLMail to crash if not present ?


    --
    ...winston
    ms-mvp mail

    "slaulau" <> wrote in message news:...
    > I did that already. Uninstalled all the Microsoft Live Products... didn't
    > work. Still crashed.
    >
    >
    >
    > "Peter.R" wrote:
    >
    >>
    >> Try a Repair Install of Windows Live Essentials. If that does not help, try an Uninstall/Reinstall of WLMail.
    >>
    >> --
    >> Cheers,
    >> Peter.R
    >> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
    >> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
    >>
    >> "slaulau" <> wrote in message news:...
    >>
    >> > here is the error message:
    >> >
    >> > Sorry, something unexpected happened and Windows Live Mail must close. You
    >> > most recent changes may not saved.

    >>
    >> "slaulau" <> wrote in message news:...
    >>
    >> > After updating to the latest version of Window Live mail via
    >> > http://download.live.com/wlmail, it crashes whenever I tried to open the mail
    >> > program. My system is XP SP3 and the latest version of Window Live Mail.
    >> > Please help
     
    ...winston, May 29, 2009
    #4
  5. slaulau

    slaulau Guest

    of course, I installed the WLMail again after uninstalled it.

    "...winston" wrote:

    > If WLMail was uninstalled, how did you manage to get WLMail to crash if not present ?
    >
    >
    > --
    > ...winston
    > ms-mvp mail
    >
    > "slaulau" <> wrote in message news:...
    > > I did that already. Uninstalled all the Microsoft Live Products... didn't
    > > work. Still crashed.
    > >
    > >
    > >
    > > "Peter.R" wrote:
    > >
    > >>
    > >> Try a Repair Install of Windows Live Essentials. If that does not help, try an Uninstall/Reinstall of WLMail.
    > >>
    > >> --
    > >> Cheers,
    > >> Peter.R
    > >> (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
    > >> "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
    > >>
    > >> "slaulau" <> wrote in message news:...
    > >>
    > >> > here is the error message:
    > >> >
    > >> > Sorry, something unexpected happened and Windows Live Mail must close. You
    > >> > most recent changes may not saved.
    > >>
    > >> "slaulau" <> wrote in message news:...
    > >>
    > >> > After updating to the latest version of Window Live mail via
    > >> > http://download.live.com/wlmail, it crashes whenever I tried to open the mail
    > >> > program. My system is XP SP3 and the latest version of Window Live Mail.
    > >> > Please help

    >
     
    slaulau, May 29, 2009
    #5
  6. slaulau

    slaulau Guest

    If I ignored the first error, the WLM will run and eventually gives out
    another error "Contacts failed to load. Window Live Mail is incorrectly
    configured. please re-install".
     
    slaulau, May 29, 2009
    #6
  7. slaulau

    slaulau Guest

    Hi Peter,

    I tried that. I followed your direction and it didn't work. I even uninstall
    the WLMail program and reinstall it, still got the same result. I am giving
    up and using Outlook Express now.

    Henry

    "Peter.R" wrote:

    >
    > Have you tried replacing the Contacts Store?
    >
    > Follow this procedure to replace your Contacts Store for WLMail (and WLMessenger):
    >
    > 1. Close WLMail, WLMessenger, and other Windows Live applications.
    >
    > 2. Rename the 'Windows Live Contacts' folder* (by adding "(old)" to it) in the following location:
    >
    > Vista & 7:
    > C:\Users\[UserName]\AppData\Local\Microsoft\Windows Live Contacts
    >
    > XP:
    > C:\Documents and Settings\[UserName]\Local Settings\Application Data\Microsoft\Windows Live Contacts
    >
    > The Contacts Stores will be replaced when you next restart WLMail, and your Windows Live Contacts will be downloaded and synchronised when you sign into Windows Live with your Windows Live ID.
    >
    > If you are using the Default (non-live) Contacts Store, you will need to re-import your contacts.
    >
    > *Note that the path to the 'Windows Live Contacts' folder, involves a hidden folder, so ensure "Show hidden files and folders" is checked under Folder Options in Windows Explorer.
    >
    > --
    > Cheers,
    > Peter.R
    > (Windows Vista Home Premium with Windows Live Mail 2009 14.0.8064.0206)
    > "There are more things in Heaven and earth, Horatio, than are dreamt of in your philosophy." - Shakespeare
    >
    > "slaulau" <> wrote in message news:D...
    > >
    > > If I ignored the first error, the WLM will run and eventually gives out
    > > another error "Contacts failed to load. Window Live Mail is incorrectly
    > > configured. please re-install"
     
    slaulau, Jun 3, 2009
    #7
  8. slaulau

    roman modic Guest

    Hello!

    "slaulau" <> wrote in message news:...
    > Hi Peter,
    >
    > I tried that. I followed your direction and it didn't work. I even uninstall
    > the WLMail program and reinstall it, still got the same result. I am giving
    > up and using Outlook Express now.


    AFAIK uninstalling WLM does not delete messages and indexes in its store folder.
    Maybe there was a problem when WLM automatically (why this is not optional?)
    imported messages from OE6 ...

    BTW, do you have enough space on disk - WLM does not check it :(

    Regards, Roman
     
    roman modic, Jun 3, 2009
    #8
  9. slaulau

    roman modic Guest

    roman modic, Jun 3, 2009
    #9
    1. Advertising

Want to reply to this thread or ask your own question?

It takes just 2 minutes to sign up (and it's free!). Just click the sign up button to choose a username and then you can ask your own questions on the forum.
Similar Threads
  1. DaveB

    Crash Crash Crash - Having Fun!!!!

    DaveB, Feb 20, 2007, in forum: Windows Vista Installation
    Replies:
    5
    Views:
    403
    WaltC
    Feb 22, 2007
  2. Kent

    MS Messenger Crash, crash, crash

    Kent, Jun 15, 2006, in forum: Windows Vista General Discussion
    Replies:
    0
    Views:
    467
  3. broccolibeef

    Latest Creative Beta driver & the latest version of Skype

    broccolibeef, Feb 10, 2007, in forum: Windows Vista General Discussion
    Replies:
    9
    Views:
    348
    Daze N. Knights
    Feb 16, 2007
  4. V Green
    Replies:
    0
    Views:
    387
    V Green
    Feb 5, 2008
  5. PA Bear [MS MVP]
    Replies:
    0
    Views:
    871
    PA Bear [MS MVP]
    Feb 5, 2008
Loading...

Share This Page