Windows 7 crashes frequently for no apparent reason

Discussion in 'Windows 64 Bit' started by kennethdlitwak@gmail.com, Jan 24, 2013.

  1. Guest

    I am using Windows 7 64-bit on a fairly new HP laptop. Initially things seemed okay but lately Windows gives me the blue screen of death daily, including every single time I lock the screen. I can have our tech support people re-install Windows 7 but I don't want to do that because as a software developer working with PeopleSoft among other things, the last time I had a new OS, it took me about four days to get everything re-installed again andworking. Short of that, is there any way I can determine why I keep having Windows crashing because it "encountered an unexpected error"? Thanks.

    Ken
     
    , Jan 24, 2013
    #1
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  2. On Thursday, 24 January 2013 00:31:59 UTC, wrote:
    > I am using Windows 7 64-bit on a fairly new HP laptop. Initially things seemed okay but lately Windows gives me the blue screen of death daily, including every single time I lock the screen. I can have our tech support people re-install Windows 7 but I don't want to do that because as a softwaredeveloper working with PeopleSoft among other things, the last time I had a new OS, it took me about four days to get everything re-installed again and working. Short of that, is there any way I can determine why I keep having Windows crashing because it "encountered an unexpected error"? Thanks.


    When I had random crashes with a previously healthy HP TouchSmart TM2-1010EA,
    it turned out to be a fault in memory that I see I described here before as
    not detected by the bare BIOS test, but revealed by downloading and booting
    from the Linux SystemRescueCD and selecting to run the MemTest86+ utility.
    I seem to have not tried the EFI diagnostic because I'd deleted the EFI
    partition from the MFT-partitioned disk, and put a downloaded copy on an
    SD card instead. That allowed the utilities to run but then I misplaced
    the card.

    How are your tech support people if it's a matter of replacing a RAM module?
     
    Robert Carnegie, Jan 24, 2013
    #2
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  3. Steve Foster Guest

    wrote:

    > I am using Windows 7 64-bit on a fairly new HP laptop. Initially
    > things seemed okay but lately Windows gives me the blue screen of
    > death daily, including every single time I lock the screen. I can
    > have our tech support people re-install Windows 7 but I don't want to
    > do that because as a software developer working with PeopleSoft among
    > other things, the last time I had a new OS, it took me about four
    > days to get everything re-installed again and working. Short of
    > that, is there any way I can determine why I keep having Windows
    > crashing because it "encountered an unexpected error"? Thanks.


    Yes, the STOP Code. About 2/3 down the screen during BSOD, W7 reports
    the details of the primary reason for the BSOD.

    Then you can use an internet search for possible causes: eg "Stop 0x3f".

    --
    Steve Foster
    For SSL Certificates, Domains, etc, visit.:
    https://netshop.virtual-isp.net
     
    Steve Foster, Jan 24, 2013
    #3
  4. Jeff Layman Guest

    On 24/01/2013 00:31, wrote:
    > I am using Windows 7 64-bit on a fairly new HP laptop. Initially
    > things seemed okay but lately Windows gives me the blue screen of
    > death daily, including every single time I lock the screen. I can
    > have our tech support people re-install Windows 7 but I don't want to
    > do that because as a software developer working with PeopleSoft among
    > other things, the last time I had a new OS, it took me about four
    > days to get everything re-installed again and working. Short of
    > that, is there any way I can determine why I keep having Windows
    > crashing because it "encountered an unexpected error"? Thanks.


    Anything useful in the Event log?

    --

    Jeff
     
    Jeff Layman, Jan 25, 2013
    #4
  5. Tony Toews Guest

    On Wed, 23 Jan 2013 18:13:25 -0800 (PST), Robert Carnegie
    <> wrote:

    >When I had random crashes with a previously healthy HP TouchSmart TM2-1010EA,
    >it turned out to be a fault in memory that I see I described here before as
    >not detected by the bare BIOS test, but revealed by downloading and booting
    >from the Linux SystemRescueCD and selecting to run the MemTest86+ utility.


    There is an option to test memory from within Windows 7. I don't
    recall the details of how to get there but basically it restarts your
    computer into memory testing mode and chugs away for a while, restarts
    back in normal Windows and reports the results.

    Tony
    --
    Tony Toews, Microsoft Access MVP
    Tony's Main MS Access pages - http://www.granite.ab.ca/accsmstr.htm
    Tony's Microsoft Access Blog - http://msmvps.com/blogs/access/
    For a convenient utility to keep your users FEs and other files
    updated see http://www.autofeupdater.com/
     
    Tony Toews, Feb 11, 2013
    #5
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