Windows Explorer has stopped working

Discussion in 'Windows Vista General Discussion' started by Tae Song, May 29, 2009.

  1. Tae Song

    Tae Song Guest

    Anyone having this problem? Windows Explorer has stopped working and then
    closes and restarts. It doesn't happen initially after booting up. But
    after a short period of usage like 3-10 mins, every time I open up Explorer
    or Control Panel, Windows Explorer crashes and has to restart.
     
    Tae Song, May 29, 2009
    #1
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  2. Tae Song

    Malke Guest

    Tae Song wrote:

    > Anyone having this problem? Windows Explorer has stopped working and then
    > closes and restarts. It doesn't happen initially after booting up. But
    > after a short period of usage like 3-10 mins, every time I open up
    > Explorer or Control Panel, Windows Explorer crashes and has to restart.


    Look in Event Viewer for clues. Also check out Vista's built-in
    troubleshooting tools.

    Built-in Diagnostics -
    http://www.microsoft.com/windows/products/windowsvista/features/details/builtindiagnostics.mspx

    Windows Reliability and Performance Monitor (TechNet) -
    http://tinyurl.com/2mlbws

    Event Viewer How To (TechNet) - http://tinyurl.com/2jejzc

    Report back with what you find/results.

    Malke
    --
    MS-MVP
    Elephant Boy Computers - Don't Panic!
    http://www.elephantboycomputers.com/#FAQ
     
    Malke, May 29, 2009
    #2
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  3. Tae Song

    RalfG Guest

    "Tae Song" <> wrote in message
    news:...
    > Anyone having this problem? Windows Explorer has stopped working and then
    > closes and restarts. It doesn't happen initially after booting up. But
    > after a short period of usage like 3-10 mins, every time I open up
    > Explorer or Control Panel, Windows Explorer crashes and has to restart.


    I've seen it from time to time when mal-formed media files were present on
    the harddrive, especially video files, or if there was a problem with an
    installed CODEC. Also, just lately, there is an apparent conflict when both
    Microsoft Visual C++ 2008 and C++ 2005 redistributables are installed at the
    same time, which causes random Explorer restarts. In that scenario playing
    media files also seems to be implicated in causing the Explorer crash, or
    possibly switching between different players. Removing one or the other C++
    redistributable solves the problem, at least until some 3rd party software
    update/installer re-installs the second C++ version again.
     
    RalfG, May 30, 2009
    #3
  4. Tae Song

    Tae Song Guest

    I downloaded ShellExView and disabled Video Thumbnail Extractor and it seems
    to have stopped crashing Windows Explorer.

    It's possible there is a mal-formed media file or bad codec on the hard
    drive, but you would think that would be taken into account and MS would
    make Explorer more fault tolerant. I think it more likely it is buggy code
    in the way Explorer handles media metadata.


    "RalfG" <> wrote in message
    news:D...
    >
    > "Tae Song" <> wrote in message
    > news:...
    >> Anyone having this problem? Windows Explorer has stopped working and
    >> then closes and restarts. It doesn't happen initially after booting up.
    >> But after a short period of usage like 3-10 mins, every time I open up
    >> Explorer or Control Panel, Windows Explorer crashes and has to restart.

    >
    > I've seen it from time to time when mal-formed media files were present on
    > the harddrive, especially video files, or if there was a problem with an
    > installed CODEC. Also, just lately, there is an apparent conflict when
    > both Microsoft Visual C++ 2008 and C++ 2005 redistributables are installed
    > at the same time, which causes random Explorer restarts. In that scenario
    > playing media files also seems to be implicated in causing the Explorer
    > crash, or possibly switching between different players. Removing one or
    > the other C++ redistributable solves the problem, at least until some 3rd
    > party software update/installer re-installs the second C++ version again.
     
    Tae Song, May 30, 2009
    #4
  5. Tae Song

    RalfG Guest

    That solution is pretty much the same as was prescribed to fix the same
    issue in XP. I prefer to isolate then either repair or delete the culprit
    file. Not so sure about building in fault tolerance for malformed files. I'd
    rather have Explorer crash than something worse happening after the file is
    opened. OTOH a user friendly warning pop-up like "This file is FUBAR,
    Quarantine or Delete?" would be more to my liking.

    "Tae Song" <> wrote in message
    news:...
    > I downloaded ShellExView and disabled Video Thumbnail Extractor and it
    > seems to have stopped crashing Windows Explorer.
    >
    > It's possible there is a mal-formed media file or bad codec on the hard
    > drive, but you would think that would be taken into account and MS would
    > make Explorer more fault tolerant. I think it more likely it is buggy
    > code in the way Explorer handles media metadata.
    >
    >
    > "RalfG" <> wrote in message
    > news:D...
    >>
    >> "Tae Song" <> wrote in message
    >> news:...
    >>> Anyone having this problem? Windows Explorer has stopped working and
    >>> then closes and restarts. It doesn't happen initially after booting up.
    >>> But after a short period of usage like 3-10 mins, every time I open up
    >>> Explorer or Control Panel, Windows Explorer crashes and has to restart.

    >>
    >> I've seen it from time to time when mal-formed media files were present
    >> on the harddrive, especially video files, or if there was a problem with
    >> an installed CODEC. Also, just lately, there is an apparent conflict
    >> when both Microsoft Visual C++ 2008 and C++ 2005 redistributables are
    >> installed at the same time, which causes random Explorer restarts. In
    >> that scenario playing media files also seems to be implicated in causing
    >> the Explorer crash, or possibly switching between different players.
    >> Removing one or the other C++ redistributable solves the problem, at
    >> least until some 3rd party software update/installer re-installs the
    >> second C++ version again.

    >
     
    RalfG, Jun 1, 2009
    #5
  6. Tae Song

    Tae Song Guest

    "RalfG" <> wrote in message
    news:...
    > That solution is pretty much the same as was prescribed to fix the same
    > issue in XP. I prefer to isolate then either repair or delete the culprit
    > file. Not so sure about building in fault tolerance for malformed files.
    > I'd rather have Explorer crash than something worse happening after the
    > file is opened. OTOH a user friendly warning pop-up like "This file is
    > FUBAR, Quarantine or Delete?" would be more to my liking.
    >
    > "Tae Song" <> wrote in message
    > news:...
    >> I downloaded ShellExView and disabled Video Thumbnail Extractor and it
    >> seems to have stopped crashing Windows Explorer.
    >>
    >> It's possible there is a mal-formed media file or bad codec on the hard
    >> drive, but you would think that would be taken into account and MS would
    >> make Explorer more fault tolerant. I think it more likely it is buggy
    >> code in the way Explorer handles media metadata.
    >>
    >>
    >> "RalfG" <> wrote in message
    >> news:D...
    >>>
    >>> "Tae Song" <> wrote in message
    >>> news:...
    >>>> Anyone having this problem? Windows Explorer has stopped working and
    >>>> then closes and restarts. It doesn't happen initially after booting
    >>>> up. But after a short period of usage like 3-10 mins, every time I open
    >>>> up Explorer or Control Panel, Windows Explorer crashes and has to
    >>>> restart.
    >>>
    >>> I've seen it from time to time when mal-formed media files were present
    >>> on the harddrive, especially video files, or if there was a problem with
    >>> an installed CODEC. Also, just lately, there is an apparent conflict
    >>> when both Microsoft Visual C++ 2008 and C++ 2005 redistributables are
    >>> installed at the same time, which causes random Explorer restarts. In
    >>> that scenario playing media files also seems to be implicated in causing
    >>> the Explorer crash, or possibly switching between different players.
    >>> Removing one or the other C++ redistributable solves the problem, at
    >>> least until some 3rd party software update/installer re-installs the
    >>> second C++ version again.

    >>

    >
    >
    >


    Bluetooth is also causing a problem, but I think it's Broadcom's WIDCOMM
    software/driver.
     
    Tae Song, Jun 2, 2009
    #6
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