Windows Mail spell check frequently crashes

Discussion in 'Windows Vista Mail' started by AB, Jun 7, 2010.

  1. AB

    AB Guest

    I have had 32-bit Vista running on this laptop for well over a year. All
    updates are done when they appear.

    When I do a spell check of my email, more often than not the spell check
    causes an error (no codes given) that asks if I want to restart the
    application - no real choice, of course. Often I even lose the saved draft
    and start all over (I now save to a text editor before doing a check).

    The language is English and always has been. This is my only Vista machine
    so I can't say if it happens elsewhere.

    Does anyone know of a reason this may be happening and how I can fix it?
    AB, Jun 7, 2010
    #1
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  2. I don't know why spell check crashes Windows Mail for you.
    I've never had that happen in the four years I have used Windows Mail.
    Make sure your antivirus is not configured to scan emails.
    If the problem continues, upgrade to Windows Live Mail:

    http://download.live.com/wlmail

    Gary VanderMolen, Microsoft MVP (Mail)


    "AB" wrote in message news:...

    I have had 32-bit Vista running on this laptop for well over a year. All
    updates are done when they appear.

    When I do a spell check of my email, more often than not the spell check
    causes an error (no codes given) that asks if I want to restart the
    application - no real choice, of course. Often I even lose the saved draft
    and start all over (I now save to a text editor before doing a check).

    The language is English and always has been. This is my only Vista machine
    so I can't say if it happens elsewhere.

    Does anyone know of a reason this may be happening and how I can fix it?
    Gary VanderMolen \(MVP\), Jun 7, 2010
    #2
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  3. AB

    mac Guest

    "AB" <> wrote in message
    news:...
    >I have had 32-bit Vista running on this laptop for well over a year. All
    >updates are done when they appear.
    >
    > When I do a spell check of my email, more often than not the spell check
    > causes an error (no codes given) that asks if I want to restart the
    > application - no real choice, of course. Often I even lose the saved draft
    > and start all over (I now save to a text editor before doing a check).
    >
    > The language is English and always has been. This is my only Vista machine
    > so I can't say if it happens elsewhere.
    >
    > Does anyone know of a reason this may be happening and how I can fix it?


    You can save composed mail to the Drafts folder at any stage during
    composition, thus avoiding any loss due to WM's many failings, by doing
    Ctrl+S.

    How do you invoke the spelling check?
    If from the 'ABC' button on the new mail, then try the F7 key to see if that
    causes the crash or not?


    --
    Regards Steve.
    MS-MVP. MAIL. [DTS] UK.
    http://www.getsafeonline.org/
    http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx
    mac, Jun 7, 2010
    #3
  4. AB

    AB Guest

    My anti-virus (avast) does scan emails. I assumed it should. I'll try to
    turn that off for a while and see what happens (or doesn't happen!).

    I'll look into Windows Live Mail. I have a large number of rules set up and
    would hate to have to reenter the hundreds of emails for one specific rule
    :)



    "Gary VanderMolen (MVP)" <> wrote in message
    news:...
    >I don't know why spell check crashes Windows Mail for you.
    > I've never had that happen in the four years I have used Windows Mail.
    > Make sure your antivirus is not configured to scan emails.
    > If the problem continues, upgrade to Windows Live Mail:
    >
    > http://download.live.com/wlmail
    >
    > Gary VanderMolen, Microsoft MVP (Mail)
    >
    >
    > "AB" wrote in message news:...
    >
    > I have had 32-bit Vista running on this laptop for well over a year. All
    > updates are done when they appear.
    >
    > When I do a spell check of my email, more often than not the spell check
    > causes an error (no codes given) that asks if I want to restart the
    > application - no real choice, of course. Often I even lose the saved draft
    > and start all over (I now save to a text editor before doing a check).
    >
    > The language is English and always has been. This is my only Vista machine
    > so I can't say if it happens elsewhere.
    >
    > Does anyone know of a reason this may be happening and how I can fix it?
    >
    AB, Jun 7, 2010
    #4
  5. Your Avast! antivirus was probably installed with its default install option,
    which installs an email scanning module. Just disabling its email scanning
    is not a sufficient remedy. Uninstall Avast!, then reinstall, but select 'custom'
    install, which then allows you to unselect installing its troublesome email
    scanning module.

    Email scanning in any antivirus should be disabled, for reasons
    explained here:
    http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

    Gary VanderMolen, Microsoft MVP (Mail)


    "AB" wrote in message news:...

    My anti-virus (avast) does scan emails. I assumed it should. I'll try to
    turn that off for a while and see what happens (or doesn't happen!).

    I'll look into Windows Live Mail. I have a large number of rules set up and
    would hate to have to reenter the hundreds of emails for one specific rule
    :)



    "Gary VanderMolen (MVP)" <> wrote in message
    news:...
    >I don't know why spell check crashes Windows Mail for you.
    > I've never had that happen in the four years I have used Windows Mail.
    > Make sure your antivirus is not configured to scan emails.
    > If the problem continues, upgrade to Windows Live Mail:
    >
    > http://download.live.com/wlmail
    >
    > Gary VanderMolen, Microsoft MVP (Mail)
    >
    >
    > "AB" wrote in message news:...
    >
    > I have had 32-bit Vista running on this laptop for well over a year. All
    > updates are done when they appear.
    >
    > When I do a spell check of my email, more often than not the spell check
    > causes an error (no codes given) that asks if I want to restart the
    > application - no real choice, of course. Often I even lose the saved draft
    > and start all over (I now save to a text editor before doing a check).
    >
    > The language is English and always has been. This is my only Vista machine
    > so I can't say if it happens elsewhere.
    >
    > Does anyone know of a reason this may be happening and how I can fix it?
    >
    Gary VanderMolen \(MVP\), Jun 8, 2010
    #5
  6. AB

    AB Guest

    Thanks Gary. So far, just disabling Avast's email scanner has been working
    for me. But the minute it doesn't, I'll do the uninstall and custom
    reinstall as you suggested. The article was interesting. I never thought
    about the mechanics behind checking attachments.


    "Gary VanderMolen (MVP)" <> wrote in message
    news:...
    > Your Avast! antivirus was probably installed with its default install
    > option,
    > which installs an email scanning module. Just disabling its email scanning
    > is not a sufficient remedy. Uninstall Avast!, then reinstall, but select
    > 'custom'
    > install, which then allows you to unselect installing its troublesome
    > email
    > scanning module.
    >
    > Email scanning in any antivirus should be disabled, for reasons
    > explained here:
    > http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
    >
    > Gary VanderMolen, Microsoft MVP (Mail)
    AB, Jun 21, 2010
    #6
  7. You're very welcome. Glad to help out.

    Gary VanderMolen, Microsoft MVP (Mail)


    "AB" wrote in message news:...

    Thanks Gary. So far, just disabling Avast's email scanner has been working
    for me. But the minute it doesn't, I'll do the uninstall and custom
    reinstall as you suggested. The article was interesting. I never thought
    about the mechanics behind checking attachments.


    "Gary VanderMolen (MVP)" <> wrote in message
    news:...
    > Your Avast! antivirus was probably installed with its default install option,
    > which installs an email scanning module. Just disabling its email scanning
    > is not a sufficient remedy. Uninstall Avast!, then reinstall, but select 'custom'
    > install, which then allows you to unselect installing its troublesome email
    > scanning module.
    >
    > Email scanning in any antivirus should be disabled, for reasons
    > explained here:
    > http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
    >
    > Gary VanderMolen, Microsoft MVP (Mail)
    Gary VanderMolen \(MVP\), Jun 21, 2010
    #7
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