Windows Media Player (11) is not installed properly. Reinstall...

Discussion in 'Windows Media Player' started by Godenjoyer, Aug 13, 2009.

  1. Godenjoyer

    Godenjoyer Guest

    After working through the problems with my registry to finally be able to
    install WMP 11 and using it without problems for a couple of weeks, I now get
    the message "Windows Media Player is not installed properly. Reinstall the
    Player."
    I reinstalled and still got the same message.
    I tried uninstall which rolls back to the previous installed, (for me ver.
    9), but it also gave the same message.
    I uninstalled again (The uninstall still said Windows Media Player 11),
    reinstalled and get the same.
    Help!!!!!!!!!!!!!!
    Godenjoyer, Aug 13, 2009
    #1
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  2. Godenjoyer

    Andrew E. Guest

    "Registry adjustments"..Youre problem(s) most likely are in the registry...
    You might try readjusting the settings you changed,or try kb307545
    Also,download & run WMDiag from microsoft..

    "Godenjoyer" wrote:

    > After working through the problems with my registry to finally be able to
    > install WMP 11 and using it without problems for a couple of weeks, I now get
    > the message "Windows Media Player is not installed properly. Reinstall the
    > Player."
    > I reinstalled and still got the same message.
    > I tried uninstall which rolls back to the previous installed, (for me ver.
    > 9), but it also gave the same message.
    > I uninstalled again (The uninstall still said Windows Media Player 11),
    > reinstalled and get the same.
    > Help!!!!!!!!!!!!!!
    Andrew E., Aug 13, 2009
    #2
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  3. Godenjoyer

    Godenjoyer Guest

    RE: Windows Media Player (11) is not installed properly. Reinstall

    The registry adjustments were permissions.
    What I am finding is that I can play everything except Licensed media.
    I do not understand the kb307545.
    I ran the tool. I am unable to copy the whole file to here.


    "Andrew E." wrote:

    > "Registry adjustments"..Youre problem(s) most likely are in the registry...
    > You might try readjusting the settings you changed,or try kb307545
    > Also,download & run WMDiag from microsoft..
    >
    > "Godenjoyer" wrote:
    >
    > > After working through the problems with my registry to finally be able to
    > > install WMP 11 and using it without problems for a couple of weeks, I now get
    > > the message "Windows Media Player is not installed properly. Reinstall the
    > > Player."
    > > I reinstalled and still got the same message.
    > > I tried uninstall which rolls back to the previous installed, (for me ver.
    > > 9), but it also gave the same message.
    > > I uninstalled again (The uninstall still said Windows Media Player 11),
    > > reinstalled and get the same.
    > > Help!!!!!!!!!!!!!!
    Godenjoyer, Aug 13, 2009
    #3
  4. Godenjoyer

    Godenjoyer Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    The link for the previous problem is
    http://www.microsoft.com/windowsxp/...-us-ms-winxp&lang=en&cr=US&sloc=en-us&m=1&p=1
    As I said, that was a matter of finding and giving permissions to change
    things.

    "Neil Smith [MVP Digital Media]" wrote:

    > On Wed, 12 Aug 2009 16:52:01 -0700, Godenjoyer
    > <> wrote:
    >
    > >After working through the problems with my registry to finally be able to
    > >install WMP 11 and using it without problems for a couple of weeks, I now get

    >
    >
    > Is there a reference to these problems in a previous newsgroup post ?
    > We don't have a way to know what was changed otherwise...
    >
    >
    > >the message "Windows Media Player is not installed properly. Reinstall the
    > >Player."
    > >I reinstalled and still got the same message.
    > >I tried uninstall which rolls back to the previous installed, (for me ver.
    > >9), but it also gave the same message.
    > >I uninstalled again (The uninstall still said Windows Media Player 11),
    > >reinstalled and get the same.

    >
    >
    > ZachD's site http://www.zachd.com/pss/pss.html has a question about
    > this, indicating either system file corruption or just a reboot is
    > required : Below http://zachd.com/pss/pss.html#setup11 is
    >
    >
    > ================================================
    > Q: How do I solve the error "Windows Media Player is not installed
    > properly and must be reinstalled. Do you want to install the Player
    > from the Microsoft Web site?"
    >
    >
    > A: On Vista, you should just need to reboot.
    > Otherwise, this error specifically means that your machine has had
    > an abnormally large number of QFEs installed to it, which can cause
    > the system catalog service to stop accepting (registering) further
    > Microsoft installs. You should be able to solve this through a
    > reinstall of Windows, although running "sfc /scannow" may get you
    > working for the short term (? I don't recommend this: it actually
    > should be causing significant problems, but some people have said it
    > worked for them). Reinstalling WMP will actually likely NOT solve
    > this, as the catalogs for WMP will likely not be able to be installed.
    > This is not noticeable usually, but WMP actually validates this and
    > thus lets you know about this system condition.
    >
    > ================================================
    >
    >
    >
    > ZachD quite often hangs out here, and is the authoritative source to
    > help troubleshoot this if you continue to run into issues.
    >
    > HTH - Cheers, Neil
    > ------------------------------------------------
    > Digital Media MVP : 2004-2009
    > http://mvp.support.microsoft.com/mvpfaqs
    >
    Godenjoyer, Aug 13, 2009
    #4
  5. Godenjoyer

    Godenjoyer Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    Still do not get anywhere.
    I am using Mozilla Firefox. I do not know if that would affect the results
    of the page to update DMR, but it is not available to me.

    "Neil Smith [MVP Digital Media]" wrote:

    > On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
    > <> wrote:
    >
    > >The registry adjustments were permissions.
    > >What I am finding is that I can play everything except Licensed media.

    >
    > If you close both WMP and all your browser windows, then open a single
    > instance of Internet Explorer and go to this page :
    >
    > http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
    >
    > Is the button there available to be clicked ? Changing hardware
    > (network card, hard disk, CPU etc) in the PC can cause the PC's
    > individualisation for DRM licensed media to become invalid.
    >
    > If you can't click the button or it causes an error, reset your DRM
    > system as per the detailed instructions here :
    > http://support.microsoft.com/kb/891664
    >
    >
    > >I do not understand the kb307545.

    >
    >
    > That KB refers to windows XP not starting.
    > It doesn't sound to be relevant here...
    >
    >
    > >I ran the tool. I am unable to copy the whole file to here.
    > >
    > >
    > >"Andrew E." wrote:
    > >
    > >> "Registry adjustments"..Youre problem(s) most likely are in the registry...
    > >> You might try readjusting the settings you changed,or try kb307545
    > >> Also,download & run WMDiag from microsoft..
    > >>
    > >> "Godenjoyer" wrote:
    > >>
    > >> > After working through the problems with my registry to finally be able to
    > >> > install WMP 11 and using it without problems for a couple of weeks, I now get
    > >> > the message "Windows Media Player is not installed properly. Reinstall the
    > >> > Player."
    > >> > I reinstalled and still got the same message.
    > >> > I tried uninstall which rolls back to the previous installed, (for me ver.
    > >> > 9), but it also gave the same message.
    > >> > I uninstalled again (The uninstall still said Windows Media Player 11),
    > >> > reinstalled and get the same.
    > >> > Help!!!!!!!!!!!!!!

    > ------------------------------------------------
    > Digital Media MVP : 2004-2009
    > http://mvp.support.microsoft.com/mvpfaqs
    >
    Godenjoyer, Aug 15, 2009
    #5
  6. Godenjoyer

    Panzy Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    "Godenjoyer" <> wrote in message
    news:...
    > Still do not get anywhere.
    > I am using Mozilla Firefox. I do not know if that would affect the
    > results
    > of the page to update DMR, but it is not available to me.

    :
    When using FireFox, with this link you will have to paste the link
    directly into FireFox address bar , here it is again
    http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp

    Important: Clicking on the link will not open it in FF, you have
    to paste it into the address bar.

    The site is the MS security component upgrade, Once you have
    pasted and got access to the site, you will see the upgrade button
    but it won't be functional until you permit the installation of an ActiveX,
    which I think won't happen with FF, but try it anyway.
    If thatv fails, then simply open IE, paste the link into address bar.
    allow the activeX, click the "Upgrade" button.
    Panzy, Aug 15, 2009
    #6
  7. Godenjoyer

    Godenjoyer Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    Well I reinstalled the IE and did get an active link, but it also gave me the
    same message "Windows Media Player is not installed properly. Reinstall the
    Player." so the "Upgrade complete" button never becomes active.

    I finally remembered that I reactivated Microsoft Active Sync about the time
    that I started having problems.
    So I have removed Active Sync, removed WMP 11 and also removed WMP 9 from my
    system. I then reinstalled WMP 11 but the same thing. Tonite I tried the IE
    thing.
    Wish I had money for a Mac.

    "Neil Smith [MVP Digital Media]" wrote:

    > >Still do not get anywhere.
    > >I am using Mozilla Firefox. I do not know if that would affect the results
    > >of the page to update DMR, but it is not available to me.

    >
    > Yes, it would. I think I said :
    >
    > "If you close both WMP and all your browser windows, then open a
    > single instance of Internet Explorer and go to this page :
    > http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp"
    >
    > What happens if you do it using Internet Explorer as I suggested, with
    > WMP and all other browser windows closed ?
    >
    > Cheers - Neil
    >
    >
    > On Fri, 14 Aug 2009 18:22:01 -0700, Godenjoyer
    > <> wrote:
    >
    > >
    > >
    > >"Neil Smith [MVP Digital Media]" wrote:
    > >
    > >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
    > >> <> wrote:
    > >>
    > >> >The registry adjustments were permissions.
    > >> >What I am finding is that I can play everything except Licensed media.
    > >>
    > >> If you close both WMP and all your browser windows, then open a single
    > >> instance of Internet Explorer and go to this page :
    > >>
    > >> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
    > >>
    > >> Is the button there available to be clicked ? Changing hardware
    > >> (network card, hard disk, CPU etc) in the PC can cause the PC's
    > >> individualisation for DRM licensed media to become invalid.
    > >>
    > >> If you can't click the button or it causes an error, reset your DRM
    > >> system as per the detailed instructions here :
    > >> http://support.microsoft.com/kb/891664
    > >>
    > >>
    > >> >I do not understand the kb307545.
    > >>
    > >>
    > >> That KB refers to windows XP not starting.
    > >> It doesn't sound to be relevant here...
    > >>
    > >>
    > >> >I ran the tool. I am unable to copy the whole file to here.
    > >> >
    > >> >
    > >> >"Andrew E." wrote:
    > >> >
    > >> >> "Registry adjustments"..Youre problem(s) most likely are in the registry...
    > >> >> You might try readjusting the settings you changed,or try kb307545
    > >> >> Also,download & run WMDiag from microsoft..
    > >> >>
    > >> >> "Godenjoyer" wrote:
    > >> >>
    > >> >> > After working through the problems with my registry to finally be able to
    > >> >> > install WMP 11 and using it without problems for a couple of weeks, I now get
    > >> >> > the message "Windows Media Player is not installed properly. Reinstall the
    > >> >> > Player."
    > >> >> > I reinstalled and still got the same message.
    > >> >> > I tried uninstall which rolls back to the previous installed, (for me ver.
    > >> >> > 9), but it also gave the same message.
    > >> >> > I uninstalled again (The uninstall still said Windows Media Player 11),
    > >> >> > reinstalled and get the same.
    > >> >> > Help!!!!!!!!!!!!!!
    > >> ------------------------------------------------
    > >> Digital Media MVP : 2004-2009
    > >> http://mvp.support.microsoft.com/mvpfaqs
    > >>

    > ------------------------------------------------
    > Digital Media MVP : 2004-2009
    > http://mvp.support.microsoft.com/mvpfaqs
    >
    Godenjoyer, Aug 17, 2009
    #7
  8. Godenjoyer

    zachd [MSFT] Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    You do not need to update DRM here.

    Your system is corrupt by the mechanism WMP is testing with. The previous
    page of mine that Neil correctly pointed you to is the ONLY thing you wanted
    to look. Everything else is just distracting you.

    What happens when you followed the step I suggested?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "Godenjoyer" <> wrote in message
    news:...
    > Still do not get anywhere.
    > I am using Mozilla Firefox. I do not know if that would affect the
    > results
    > of the page to update DMR, but it is not available to me.
    >
    > "Neil Smith [MVP Digital Media]" wrote:
    >
    >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
    >> <> wrote:
    >>
    >> >The registry adjustments were permissions.
    >> >What I am finding is that I can play everything except Licensed media.

    >>
    >> If you close both WMP and all your browser windows, then open a single
    >> instance of Internet Explorer and go to this page :
    >>
    >> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
    >>
    >> Is the button there available to be clicked ? Changing hardware
    >> (network card, hard disk, CPU etc) in the PC can cause the PC's
    >> individualisation for DRM licensed media to become invalid.
    >>
    >> If you can't click the button or it causes an error, reset your DRM
    >> system as per the detailed instructions here :
    >> http://support.microsoft.com/kb/891664
    >>
    >>
    >> >I do not understand the kb307545.

    >>
    >>
    >> That KB refers to windows XP not starting.
    >> It doesn't sound to be relevant here...
    >>
    >>
    >> >I ran the tool. I am unable to copy the whole file to here.
    >> >
    >> >
    >> >"Andrew E." wrote:
    >> >
    >> >> "Registry adjustments"..Youre problem(s) most likely are in the
    >> >> registry...
    >> >> You might try readjusting the settings you changed,or try kb307545
    >> >> Also,download & run WMDiag from microsoft..
    >> >>
    >> >> "Godenjoyer" wrote:
    >> >>
    >> >> > After working through the problems with my registry to finally be
    >> >> > able to
    >> >> > install WMP 11 and using it without problems for a couple of weeks,
    >> >> > I now get
    >> >> > the message "Windows Media Player is not installed properly.
    >> >> > Reinstall the
    >> >> > Player."
    >> >> > I reinstalled and still got the same message.
    >> >> > I tried uninstall which rolls back to the previous installed, (for
    >> >> > me ver.
    >> >> > 9), but it also gave the same message.
    >> >> > I uninstalled again (The uninstall still said Windows Media Player
    >> >> > 11),
    >> >> > reinstalled and get the same.
    >> >> > Help!!!!!!!!!!!!!!

    >> ------------------------------------------------
    >> Digital Media MVP : 2004-2009
    >> http://mvp.support.microsoft.com/mvpfaqs
    >>
    zachd [MSFT], Aug 18, 2009
    #8
  9. Godenjoyer

    Godenjoyer Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    Thank you for your input.
    I understand that since I have Win XP, "You should be able to solve this
    through a reinstall of Windows" is what you refer to.


    "zachd [MSFT]" wrote:

    >
    > You do not need to update DRM here.
    >
    > Your system is corrupt by the mechanism WMP is testing with. The previous
    > page of mine that Neil correctly pointed you to is the ONLY thing you wanted
    > to look. Everything else is just distracting you.
    >
    > What happens when you followed the step I suggested?
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    > "Godenjoyer" <> wrote in message
    > news:...
    > > Still do not get anywhere.
    > > I am using Mozilla Firefox. I do not know if that would affect the
    > > results
    > > of the page to update DMR, but it is not available to me.
    > >
    > > "Neil Smith [MVP Digital Media]" wrote:
    > >
    > >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
    > >> <> wrote:
    > >>
    > >> >The registry adjustments were permissions.
    > >> >What I am finding is that I can play everything except Licensed media.
    > >>
    > >> If you close both WMP and all your browser windows, then open a single
    > >> instance of Internet Explorer and go to this page :
    > >>
    > >> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
    > >>
    > >> Is the button there available to be clicked ? Changing hardware
    > >> (network card, hard disk, CPU etc) in the PC can cause the PC's
    > >> individualisation for DRM licensed media to become invalid.
    > >>
    > >> If you can't click the button or it causes an error, reset your DRM
    > >> system as per the detailed instructions here :
    > >> http://support.microsoft.com/kb/891664
    > >>
    > >>
    > >> >I do not understand the kb307545.
    > >>
    > >>
    > >> That KB refers to windows XP not starting.
    > >> It doesn't sound to be relevant here...
    > >>
    > >>
    > >> >I ran the tool. I am unable to copy the whole file to here.
    > >> >
    > >> >
    > >> >"Andrew E." wrote:
    > >> >
    > >> >> "Registry adjustments"..Youre problem(s) most likely are in the
    > >> >> registry...
    > >> >> You might try readjusting the settings you changed,or try kb307545
    > >> >> Also,download & run WMDiag from microsoft..
    > >> >>
    > >> >> "Godenjoyer" wrote:
    > >> >>
    > >> >> > After working through the problems with my registry to finally be
    > >> >> > able to
    > >> >> > install WMP 11 and using it without problems for a couple of weeks,
    > >> >> > I now get
    > >> >> > the message "Windows Media Player is not installed properly.
    > >> >> > Reinstall the
    > >> >> > Player."
    > >> >> > I reinstalled and still got the same message.
    > >> >> > I tried uninstall which rolls back to the previous installed, (for
    > >> >> > me ver.
    > >> >> > 9), but it also gave the same message.
    > >> >> > I uninstalled again (The uninstall still said Windows Media Player
    > >> >> > 11),
    > >> >> > reinstalled and get the same.
    > >> >> > Help!!!!!!!!!!!!!!
    > >> ------------------------------------------------
    > >> Digital Media MVP : 2004-2009
    > >> http://mvp.support.microsoft.com/mvpfaqs
    > >>

    >
    >
    >
    Godenjoyer, Aug 22, 2009
    #9
  10. Godenjoyer

    zachd [MSFT] Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    I'd run "sfc /scannow" first myself. =)

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "Godenjoyer" <> wrote in message
    news:...
    >
    > Thank you for your input.
    > I understand that since I have Win XP, "You should be able to solve this
    > through a reinstall of Windows" is what you refer to.
    >
    >
    > "zachd [MSFT]" wrote:
    >
    >>
    >> You do not need to update DRM here.
    >>
    >> Your system is corrupt by the mechanism WMP is testing with. The
    >> previous
    >> page of mine that Neil correctly pointed you to is the ONLY thing you
    >> wanted
    >> to look. Everything else is just distracting you.
    >>
    >> What happens when you followed the step I suggested?
    >>
    >> --
    >> Speaking for myself only.
    >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> This posting is provided "AS IS" with no warranties, and confers no
    >> rights.
    >> --
    >> "Godenjoyer" <> wrote in message
    >> news:...
    >> > Still do not get anywhere.
    >> > I am using Mozilla Firefox. I do not know if that would affect the
    >> > results
    >> > of the page to update DMR, but it is not available to me.
    >> >
    >> > "Neil Smith [MVP Digital Media]" wrote:
    >> >
    >> >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
    >> >> <> wrote:
    >> >>
    >> >> >The registry adjustments were permissions.
    >> >> >What I am finding is that I can play everything except Licensed
    >> >> >media.
    >> >>
    >> >> If you close both WMP and all your browser windows, then open a single
    >> >> instance of Internet Explorer and go to this page :
    >> >>
    >> >> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
    >> >>
    >> >> Is the button there available to be clicked ? Changing hardware
    >> >> (network card, hard disk, CPU etc) in the PC can cause the PC's
    >> >> individualisation for DRM licensed media to become invalid.
    >> >>
    >> >> If you can't click the button or it causes an error, reset your DRM
    >> >> system as per the detailed instructions here :
    >> >> http://support.microsoft.com/kb/891664
    >> >>
    >> >>
    >> >> >I do not understand the kb307545.
    >> >>
    >> >>
    >> >> That KB refers to windows XP not starting.
    >> >> It doesn't sound to be relevant here...
    >> >>
    >> >>
    >> >> >I ran the tool. I am unable to copy the whole file to here.
    >> >> >
    >> >> >
    >> >> >"Andrew E." wrote:
    >> >> >
    >> >> >> "Registry adjustments"..Youre problem(s) most likely are in the
    >> >> >> registry...
    >> >> >> You might try readjusting the settings you changed,or try
    >> >> >> kb307545
    >> >> >> Also,download & run WMDiag from microsoft..
    >> >> >>
    >> >> >> "Godenjoyer" wrote:
    >> >> >>
    >> >> >> > After working through the problems with my registry to finally be
    >> >> >> > able to
    >> >> >> > install WMP 11 and using it without problems for a couple of
    >> >> >> > weeks,
    >> >> >> > I now get
    >> >> >> > the message "Windows Media Player is not installed properly.
    >> >> >> > Reinstall the
    >> >> >> > Player."
    >> >> >> > I reinstalled and still got the same message.
    >> >> >> > I tried uninstall which rolls back to the previous installed,
    >> >> >> > (for
    >> >> >> > me ver.
    >> >> >> > 9), but it also gave the same message.
    >> >> >> > I uninstalled again (The uninstall still said Windows Media
    >> >> >> > Player
    >> >> >> > 11),
    >> >> >> > reinstalled and get the same.
    >> >> >> > Help!!!!!!!!!!!!!!
    >> >> ------------------------------------------------
    >> >> Digital Media MVP : 2004-2009
    >> >> http://mvp.support.microsoft.com/mvpfaqs
    >> >>

    >>
    >>
    >>
    zachd [MSFT], Aug 24, 2009
    #10
  11. Godenjoyer

    Godenjoyer Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    Before seeing your last post, I reinstalled windows SP3.
    I had to Reset the registry and the file permissions with the Subinacl.exe
    file. Then I was able to install Win XP SP3.
    But when I opened WMP, I got the same message as you get on running "sfc/
    scannow", that some protected files have unrecognized versions. It asks for
    the SP3 setup disk.
    I made a copy of the setup file that I had downloaded, but the system still
    says that the CD is incorrect.
    Format and reinstall? :=(

    "zachd [MSFT]" wrote:

    >
    > I'd run "sfc /scannow" first myself. =)
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    > "Godenjoyer" <> wrote in message
    > news:...
    > >
    > > Thank you for your input.
    > > I understand that since I have Win XP, "You should be able to solve this
    > > through a reinstall of Windows" is what you refer to.
    > >
    > >
    > > "zachd [MSFT]" wrote:
    > >
    > >>
    > >> You do not need to update DRM here.
    > >>
    > >> Your system is corrupt by the mechanism WMP is testing with. The
    > >> previous
    > >> page of mine that Neil correctly pointed you to is the ONLY thing you
    > >> wanted
    > >> to look. Everything else is just distracting you.
    > >>
    > >> What happens when you followed the step I suggested?
    > >>
    > >> --
    > >> Speaking for myself only.
    > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> This posting is provided "AS IS" with no warranties, and confers no
    > >> rights.
    > >> --
    > >> "Godenjoyer" <> wrote in message
    > >> news:...
    > >> > Still do not get anywhere.
    > >> > I am using Mozilla Firefox. I do not know if that would affect the
    > >> > results
    > >> > of the page to update DMR, but it is not available to me.
    > >> >
    > >> > "Neil Smith [MVP Digital Media]" wrote:
    > >> >
    > >> >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
    > >> >> <> wrote:
    > >> >>
    > >> >> >The registry adjustments were permissions.
    > >> >> >What I am finding is that I can play everything except Licensed
    > >> >> >media.
    > >> >>
    > >> >> If you close both WMP and all your browser windows, then open a single
    > >> >> instance of Internet Explorer and go to this page :
    > >> >>
    > >> >> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
    > >> >>
    > >> >> Is the button there available to be clicked ? Changing hardware
    > >> >> (network card, hard disk, CPU etc) in the PC can cause the PC's
    > >> >> individualisation for DRM licensed media to become invalid.
    > >> >>
    > >> >> If you can't click the button or it causes an error, reset your DRM
    > >> >> system as per the detailed instructions here :
    > >> >> http://support.microsoft.com/kb/891664
    > >> >>
    > >> >>
    > >> >> >I do not understand the kb307545.
    > >> >>
    > >> >>
    > >> >> That KB refers to windows XP not starting.
    > >> >> It doesn't sound to be relevant here...
    > >> >>
    > >> >>
    > >> >> >I ran the tool. I am unable to copy the whole file to here.
    > >> >> >
    > >> >> >
    > >> >> >"Andrew E." wrote:
    > >> >> >
    > >> >> >> "Registry adjustments"..Youre problem(s) most likely are in the
    > >> >> >> registry...
    > >> >> >> You might try readjusting the settings you changed,or try
    > >> >> >> kb307545
    > >> >> >> Also,download & run WMDiag from microsoft..
    > >> >> >>
    > >> >> >> "Godenjoyer" wrote:
    > >> >> >>
    > >> >> >> > After working through the problems with my registry to finally be
    > >> >> >> > able to
    > >> >> >> > install WMP 11 and using it without problems for a couple of
    > >> >> >> > weeks,
    > >> >> >> > I now get
    > >> >> >> > the message "Windows Media Player is not installed properly.
    > >> >> >> > Reinstall the
    > >> >> >> > Player."
    > >> >> >> > I reinstalled and still got the same message.
    > >> >> >> > I tried uninstall which rolls back to the previous installed,
    > >> >> >> > (for
    > >> >> >> > me ver.
    > >> >> >> > 9), but it also gave the same message.
    > >> >> >> > I uninstalled again (The uninstall still said Windows Media
    > >> >> >> > Player
    > >> >> >> > 11),
    > >> >> >> > reinstalled and get the same.
    > >> >> >> > Help!!!!!!!!!!!!!!
    > >> >> ------------------------------------------------
    > >> >> Digital Media MVP : 2004-2009
    > >> >> http://mvp.support.microsoft.com/mvpfaqs
    > >> >>
    > >>
    > >>
    > >>

    >
    >
    >
    Godenjoyer, Aug 26, 2009
    #11
  12. Godenjoyer

    zachd [MSFT] Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    You can potentially try to rebuild the system catalog database and reinstall
    WMP, but otherwise the next step would probably be a (format and) reinstall
    since you need to rebuild the system catalog store.

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "Godenjoyer" <> wrote in message
    news:...
    > Before seeing your last post, I reinstalled windows SP3.
    > I had to Reset the registry and the file permissions with the Subinacl.exe
    > file. Then I was able to install Win XP SP3.
    > But when I opened WMP, I got the same message as you get on running "sfc/
    > scannow", that some protected files have unrecognized versions. It asks
    > for
    > the SP3 setup disk.
    > I made a copy of the setup file that I had downloaded, but the system
    > still
    > says that the CD is incorrect.
    > Format and reinstall? :=(
    >
    > "zachd [MSFT]" wrote:
    >
    >>
    >> I'd run "sfc /scannow" first myself. =)
    >>
    >> --
    >> Speaking for myself only.
    >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> This posting is provided "AS IS" with no warranties, and confers no
    >> rights.
    >> --
    >> "Godenjoyer" <> wrote in message
    >> news:...
    >> >
    >> > Thank you for your input.
    >> > I understand that since I have Win XP, "You should be able to solve
    >> > this
    >> > through a reinstall of Windows" is what you refer to.
    >> >
    >> >
    >> > "zachd [MSFT]" wrote:
    >> >
    >> >>
    >> >> You do not need to update DRM here.
    >> >>
    >> >> Your system is corrupt by the mechanism WMP is testing with. The
    >> >> previous
    >> >> page of mine that Neil correctly pointed you to is the ONLY thing you
    >> >> wanted
    >> >> to look. Everything else is just distracting you.
    >> >>
    >> >> What happens when you followed the step I suggested?
    >> >>
    >> >> --
    >> >> Speaking for myself only.
    >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> >> This posting is provided "AS IS" with no warranties, and confers no
    >> >> rights.
    >> >> --
    >> >> "Godenjoyer" <> wrote in message
    >> >> news:...
    >> >> > Still do not get anywhere.
    >> >> > I am using Mozilla Firefox. I do not know if that would affect the
    >> >> > results
    >> >> > of the page to update DMR, but it is not available to me.
    >> >> >
    >> >> > "Neil Smith [MVP Digital Media]" wrote:
    >> >> >
    >> >> >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
    >> >> >> <> wrote:
    >> >> >>
    >> >> >> >The registry adjustments were permissions.
    >> >> >> >What I am finding is that I can play everything except Licensed
    >> >> >> >media.
    >> >> >>
    >> >> >> If you close both WMP and all your browser windows, then open a
    >> >> >> single
    >> >> >> instance of Internet Explorer and go to this page :
    >> >> >>
    >> >> >> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
    >> >> >>
    >> >> >> Is the button there available to be clicked ? Changing hardware
    >> >> >> (network card, hard disk, CPU etc) in the PC can cause the PC's
    >> >> >> individualisation for DRM licensed media to become invalid.
    >> >> >>
    >> >> >> If you can't click the button or it causes an error, reset your DRM
    >> >> >> system as per the detailed instructions here :
    >> >> >> http://support.microsoft.com/kb/891664
    >> >> >>
    >> >> >>
    >> >> >> >I do not understand the kb307545.
    >> >> >>
    >> >> >>
    >> >> >> That KB refers to windows XP not starting.
    >> >> >> It doesn't sound to be relevant here...
    >> >> >>
    >> >> >>
    >> >> >> >I ran the tool. I am unable to copy the whole file to here.
    >> >> >> >
    >> >> >> >
    >> >> >> >"Andrew E." wrote:
    >> >> >> >
    >> >> >> >> "Registry adjustments"..Youre problem(s) most likely are in
    >> >> >> >> the
    >> >> >> >> registry...
    >> >> >> >> You might try readjusting the settings you changed,or try
    >> >> >> >> kb307545
    >> >> >> >> Also,download & run WMDiag from microsoft..
    >> >> >> >>
    >> >> >> >> "Godenjoyer" wrote:
    >> >> >> >>
    >> >> >> >> > After working through the problems with my registry to finally
    >> >> >> >> > be
    >> >> >> >> > able to
    >> >> >> >> > install WMP 11 and using it without problems for a couple of
    >> >> >> >> > weeks,
    >> >> >> >> > I now get
    >> >> >> >> > the message "Windows Media Player is not installed properly.
    >> >> >> >> > Reinstall the
    >> >> >> >> > Player."
    >> >> >> >> > I reinstalled and still got the same message.
    >> >> >> >> > I tried uninstall which rolls back to the previous installed,
    >> >> >> >> > (for
    >> >> >> >> > me ver.
    >> >> >> >> > 9), but it also gave the same message.
    >> >> >> >> > I uninstalled again (The uninstall still said Windows Media
    >> >> >> >> > Player
    >> >> >> >> > 11),
    >> >> >> >> > reinstalled and get the same.
    >> >> >> >> > Help!!!!!!!!!!!!!!
    >> >> >> ------------------------------------------------
    >> >> >> Digital Media MVP : 2004-2009
    >> >> >> http://mvp.support.microsoft.com/mvpfaqs
    >> >> >>
    >> >>
    >> >>
    >> >>

    >>
    >>
    >>
    zachd [MSFT], Aug 27, 2009
    #12
  13. Godenjoyer

    kzaske Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    Is there a document that covers rebuilding the system catalog databse? I
    have been hunting for a fix for this issue for weeks.
    sfc /scannow is a waste of time for this issue as is
    http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp and
    http://support.microsoft.com/kb/891664. I have seen it posted on almost
    every forum but I have yet to see it actually fix this issue.
    This very same issue has hundreds of posts across the internet. The only
    common software other than windows is Internet Explorer 8 having been
    installed on the system at least once.
    Personally, I wish I could get rid of Internet Explorer 8, it was the
    biggest mistake Microsoft ever made.

    "zachd [MSFT]" wrote:

    >
    > You can potentially try to rebuild the system catalog database and reinstall
    > WMP, but otherwise the next step would probably be a (format and) reinstall
    > since you need to rebuild the system catalog store.
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    > "Godenjoyer" <> wrote in message
    > news:...
    > > Before seeing your last post, I reinstalled windows SP3.
    > > I had to Reset the registry and the file permissions with the Subinacl.exe
    > > file. Then I was able to install Win XP SP3.
    > > But when I opened WMP, I got the same message as you get on running "sfc/
    > > scannow", that some protected files have unrecognized versions. It asks
    > > for
    > > the SP3 setup disk.
    > > I made a copy of the setup file that I had downloaded, but the system
    > > still
    > > says that the CD is incorrect.
    > > Format and reinstall? :=(
    > >
    > > "zachd [MSFT]" wrote:
    > >
    > >>
    > >> I'd run "sfc /scannow" first myself. =)
    > >>
    > >> --
    > >> Speaking for myself only.
    > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> This posting is provided "AS IS" with no warranties, and confers no
    > >> rights.
    > >> --
    > >> "Godenjoyer" <> wrote in message
    > >> news:...
    > >> >
    > >> > Thank you for your input.
    > >> > I understand that since I have Win XP, "You should be able to solve
    > >> > this
    > >> > through a reinstall of Windows" is what you refer to.
    > >> >
    > >> >
    > >> > "zachd [MSFT]" wrote:
    > >> >
    > >> >>
    > >> >> You do not need to update DRM here.
    > >> >>
    > >> >> Your system is corrupt by the mechanism WMP is testing with. The
    > >> >> previous
    > >> >> page of mine that Neil correctly pointed you to is the ONLY thing you
    > >> >> wanted
    > >> >> to look. Everything else is just distracting you.
    > >> >>
    > >> >> What happens when you followed the step I suggested?
    > >> >>
    > >> >> --
    > >> >> Speaking for myself only.
    > >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> >> This posting is provided "AS IS" with no warranties, and confers no
    > >> >> rights.
    > >> >> --
    > >> >> "Godenjoyer" <> wrote in message
    > >> >> news:...
    > >> >> > Still do not get anywhere.
    > >> >> > I am using Mozilla Firefox. I do not know if that would affect the
    > >> >> > results
    > >> >> > of the page to update DMR, but it is not available to me.
    > >> >> >
    > >> >> > "Neil Smith [MVP Digital Media]" wrote:
    > >> >> >
    > >> >> >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
    > >> >> >> <> wrote:
    > >> >> >>
    > >> >> >> >The registry adjustments were permissions.
    > >> >> >> >What I am finding is that I can play everything except Licensed
    > >> >> >> >media.
    > >> >> >>
    > >> >> >> If you close both WMP and all your browser windows, then open a
    > >> >> >> single
    > >> >> >> instance of Internet Explorer and go to this page :
    > >> >> >>
    > >> >> >> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
    > >> >> >>
    > >> >> >> Is the button there available to be clicked ? Changing hardware
    > >> >> >> (network card, hard disk, CPU etc) in the PC can cause the PC's
    > >> >> >> individualisation for DRM licensed media to become invalid.
    > >> >> >>
    > >> >> >> If you can't click the button or it causes an error, reset your DRM
    > >> >> >> system as per the detailed instructions here :
    > >> >> >> http://support.microsoft.com/kb/891664
    > >> >> >>
    > >> >> >>
    > >> >> >> >I do not understand the kb307545.
    > >> >> >>
    > >> >> >>
    > >> >> >> That KB refers to windows XP not starting.
    > >> >> >> It doesn't sound to be relevant here...
    > >> >> >>
    > >> >> >>
    > >> >> >> >I ran the tool. I am unable to copy the whole file to here.
    > >> >> >> >
    > >> >> >> >
    > >> >> >> >"Andrew E." wrote:
    > >> >> >> >
    > >> >> >> >> "Registry adjustments"..Youre problem(s) most likely are in
    > >> >> >> >> the
    > >> >> >> >> registry...
    > >> >> >> >> You might try readjusting the settings you changed,or try
    > >> >> >> >> kb307545
    > >> >> >> >> Also,download & run WMDiag from microsoft..
    > >> >> >> >>
    > >> >> >> >> "Godenjoyer" wrote:
    > >> >> >> >>
    > >> >> >> >> > After working through the problems with my registry to finally
    > >> >> >> >> > be
    > >> >> >> >> > able to
    > >> >> >> >> > install WMP 11 and using it without problems for a couple of
    > >> >> >> >> > weeks,
    > >> >> >> >> > I now get
    > >> >> >> >> > the message "Windows Media Player is not installed properly.
    > >> >> >> >> > Reinstall the
    > >> >> >> >> > Player."
    > >> >> >> >> > I reinstalled and still got the same message.
    > >> >> >> >> > I tried uninstall which rolls back to the previous installed,
    > >> >> >> >> > (for
    > >> >> >> >> > me ver.
    > >> >> >> >> > 9), but it also gave the same message.
    > >> >> >> >> > I uninstalled again (The uninstall still said Windows Media
    > >> >> >> >> > Player
    > >> >> >> >> > 11),
    > >> >> >> >> > reinstalled and get the same.
    > >> >> >> >> > Help!!!!!!!!!!!!!!
    > >> >> >> ------------------------------------------------
    > >> >> >> Digital Media MVP : 2004-2009
    > >> >> >> http://mvp.support.microsoft.com/mvpfaqs
    > >> >> >>
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>

    >
    >
    >
    kzaske, Aug 28, 2009
    #13
  14. Godenjoyer

    Godenjoyer Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    I did what I wish I had done a couple of weeks ago.
    I removed XP SP3 then reinstalled Windows without formatting. Then
    reinstalled XP SP3 and WMP. In about 2 hours I was finished.
    Thank you so much for the input anyway. I learned quite a few things and I
    hope that this can be of help to others that are going through something
    similar.

    "zachd [MSFT]" wrote:

    >
    > You can potentially try to rebuild the system catalog database and reinstall
    > WMP, but otherwise the next step would probably be a (format and) reinstall
    > since you need to rebuild the system catalog store.
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    > "Godenjoyer" <> wrote in message
    > news:...
    > > Before seeing your last post, I reinstalled windows SP3.
    > > I had to Reset the registry and the file permissions with the Subinacl.exe
    > > file. Then I was able to install Win XP SP3.
    > > But when I opened WMP, I got the same message as you get on running "sfc/
    > > scannow", that some protected files have unrecognized versions. It asks
    > > for
    > > the SP3 setup disk.
    > > I made a copy of the setup file that I had downloaded, but the system
    > > still
    > > says that the CD is incorrect.
    > > Format and reinstall? :=(
    > >
    > > "zachd [MSFT]" wrote:
    > >
    > >>
    > >> I'd run "sfc /scannow" first myself. =)
    > >>
    > >> --
    > >> Speaking for myself only.
    > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> This posting is provided "AS IS" with no warranties, and confers no
    > >> rights.
    > >> --
    > >> "Godenjoyer" <> wrote in message
    > >> news:...
    > >> >
    > >> > Thank you for your input.
    > >> > I understand that since I have Win XP, "You should be able to solve
    > >> > this
    > >> > through a reinstall of Windows" is what you refer to.
    > >> >
    > >> >
    > >> > "zachd [MSFT]" wrote:
    > >> >
    > >> >>
    > >> >> You do not need to update DRM here.
    > >> >>
    > >> >> Your system is corrupt by the mechanism WMP is testing with. The
    > >> >> previous
    > >> >> page of mine that Neil correctly pointed you to is the ONLY thing you
    > >> >> wanted
    > >> >> to look. Everything else is just distracting you.
    > >> >>
    > >> >> What happens when you followed the step I suggested?
    > >> >>
    > >> >> --
    > >> >> Speaking for myself only.
    > >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> >> This posting is provided "AS IS" with no warranties, and confers no
    > >> >> rights.
    > >> >> --
    > >> >> "Godenjoyer" <> wrote in message
    > >> >> news:...
    > >> >> > Still do not get anywhere.
    > >> >> > I am using Mozilla Firefox. I do not know if that would affect the
    > >> >> > results
    > >> >> > of the page to update DMR, but it is not available to me.
    > >> >> >
    > >> >> > "Neil Smith [MVP Digital Media]" wrote:
    > >> >> >
    > >> >> >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
    > >> >> >> <> wrote:
    > >> >> >>
    > >> >> >> >The registry adjustments were permissions.
    > >> >> >> >What I am finding is that I can play everything except Licensed
    > >> >> >> >media.
    > >> >> >>
    > >> >> >> If you close both WMP and all your browser windows, then open a
    > >> >> >> single
    > >> >> >> instance of Internet Explorer and go to this page :
    > >> >> >>
    > >> >> >> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
    > >> >> >>
    > >> >> >> Is the button there available to be clicked ? Changing hardware
    > >> >> >> (network card, hard disk, CPU etc) in the PC can cause the PC's
    > >> >> >> individualisation for DRM licensed media to become invalid.
    > >> >> >>
    > >> >> >> If you can't click the button or it causes an error, reset your DRM
    > >> >> >> system as per the detailed instructions here :
    > >> >> >> http://support.microsoft.com/kb/891664
    > >> >> >>
    > >> >> >>
    > >> >> >> >I do not understand the kb307545.
    > >> >> >>
    > >> >> >>
    > >> >> >> That KB refers to windows XP not starting.
    > >> >> >> It doesn't sound to be relevant here...
    > >> >> >>
    > >> >> >>
    > >> >> >> >I ran the tool. I am unable to copy the whole file to here.
    > >> >> >> >
    > >> >> >> >
    > >> >> >> >"Andrew E." wrote:
    > >> >> >> >
    > >> >> >> >> "Registry adjustments"..Youre problem(s) most likely are in
    > >> >> >> >> the
    > >> >> >> >> registry...
    > >> >> >> >> You might try readjusting the settings you changed,or try
    > >> >> >> >> kb307545
    > >> >> >> >> Also,download & run WMDiag from microsoft..
    > >> >> >> >>
    > >> >> >> >> "Godenjoyer" wrote:
    > >> >> >> >>
    > >> >> >> >> > After working through the problems with my registry to finally
    > >> >> >> >> > be
    > >> >> >> >> > able to
    > >> >> >> >> > install WMP 11 and using it without problems for a couple of
    > >> >> >> >> > weeks,
    > >> >> >> >> > I now get
    > >> >> >> >> > the message "Windows Media Player is not installed properly.
    > >> >> >> >> > Reinstall the
    > >> >> >> >> > Player."
    > >> >> >> >> > I reinstalled and still got the same message.
    > >> >> >> >> > I tried uninstall which rolls back to the previous installed,
    > >> >> >> >> > (for
    > >> >> >> >> > me ver.
    > >> >> >> >> > 9), but it also gave the same message.
    > >> >> >> >> > I uninstalled again (The uninstall still said Windows Media
    > >> >> >> >> > Player
    > >> >> >> >> > 11),
    > >> >> >> >> > reinstalled and get the same.
    > >> >> >> >> > Help!!!!!!!!!!!!!!
    > >> >> >> ------------------------------------------------
    > >> >> >> Digital Media MVP : 2004-2009
    > >> >> >> http://mvp.support.microsoft.com/mvpfaqs
    > >> >> >>
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>

    >
    >
    >
    Godenjoyer, Aug 29, 2009
    #14
  15. Godenjoyer

    kzaske Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    Alas, I do not have that option. I would need to start the process of
    formating my hard drive, requireing about three to six hours from start to
    finish. Back in the Win98 days restoring the catalog took all of five
    minutes. Now I guess they are not allowed to do that, not even MSDN or
    Technet has instructions on how to do it, unless SQL server counts.
    I am pleased to see that Microsoft support has been working diliganty to
    resolved this problem (If you believe that there is a bridge I would like to
    sell you cheap!). I am NOT a happy camper. I really did not want WMP 11
    anyway, but I can't reinstall WMP 10 because IE 8 damaged the catalog so
    badly that even WMP 11 won't install.

    "Godenjoyer" wrote:

    > I did what I wish I had done a couple of weeks ago.
    > I removed XP SP3 then reinstalled Windows without formatting. Then
    > reinstalled XP SP3 and WMP. In about 2 hours I was finished.
    > Thank you so much for the input anyway. I learned quite a few things and I
    > hope that this can be of help to others that are going through something
    > similar.
    >
    > "zachd [MSFT]" wrote:
    >
    > >
    > > You can potentially try to rebuild the system catalog database and reinstall
    > > WMP, but otherwise the next step would probably be a (format and) reinstall
    > > since you need to rebuild the system catalog store.
    > >
    > > --
    > > Speaking for myself only.
    > > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > > This posting is provided "AS IS" with no warranties, and confers no rights.
    > > --
    > > "Godenjoyer" <> wrote in message
    > > news:...
    > > > Before seeing your last post, I reinstalled windows SP3.
    > > > I had to Reset the registry and the file permissions with the Subinacl.exe
    > > > file. Then I was able to install Win XP SP3.
    > > > But when I opened WMP, I got the same message as you get on running "sfc/
    > > > scannow", that some protected files have unrecognized versions. It asks
    > > > for
    > > > the SP3 setup disk.
    > > > I made a copy of the setup file that I had downloaded, but the system
    > > > still
    > > > says that the CD is incorrect.
    > > > Format and reinstall? :=(
    > > >
    > > > "zachd [MSFT]" wrote:
    > > >
    > > >>
    > > >> I'd run "sfc /scannow" first myself. =)
    > > >>
    > > >> --
    > > >> Speaking for myself only.
    > > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > > >> This posting is provided "AS IS" with no warranties, and confers no
    > > >> rights.
    > > >> --
    > > >> "Godenjoyer" <> wrote in message
    > > >> news:...
    > > >> >
    > > >> > Thank you for your input.
    > > >> > I understand that since I have Win XP, "You should be able to solve
    > > >> > this
    > > >> > through a reinstall of Windows" is what you refer to.
    > > >> >
    > > >> >
    > > >> > "zachd [MSFT]" wrote:
    > > >> >
    > > >> >>
    > > >> >> You do not need to update DRM here.
    > > >> >>
    > > >> >> Your system is corrupt by the mechanism WMP is testing with. The
    > > >> >> previous
    > > >> >> page of mine that Neil correctly pointed you to is the ONLY thing you
    > > >> >> wanted
    > > >> >> to look. Everything else is just distracting you.
    > > >> >>
    > > >> >> What happens when you followed the step I suggested?
    > > >> >>
    > > >> >> --
    > > >> >> Speaking for myself only.
    > > >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > > >> >> This posting is provided "AS IS" with no warranties, and confers no
    > > >> >> rights.
    > > >> >> --
    > > >> >> "Godenjoyer" <> wrote in message
    > > >> >> news:...
    > > >> >> > Still do not get anywhere.
    > > >> >> > I am using Mozilla Firefox. I do not know if that would affect the
    > > >> >> > results
    > > >> >> > of the page to update DMR, but it is not available to me.
    > > >> >> >
    > > >> >> > "Neil Smith [MVP Digital Media]" wrote:
    > > >> >> >
    > > >> >> >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
    > > >> >> >> <> wrote:
    > > >> >> >>
    > > >> >> >> >The registry adjustments were permissions.
    > > >> >> >> >What I am finding is that I can play everything except Licensed
    > > >> >> >> >media.
    > > >> >> >>
    > > >> >> >> If you close both WMP and all your browser windows, then open a
    > > >> >> >> single
    > > >> >> >> instance of Internet Explorer and go to this page :
    > > >> >> >>
    > > >> >> >> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
    > > >> >> >>
    > > >> >> >> Is the button there available to be clicked ? Changing hardware
    > > >> >> >> (network card, hard disk, CPU etc) in the PC can cause the PC's
    > > >> >> >> individualisation for DRM licensed media to become invalid.
    > > >> >> >>
    > > >> >> >> If you can't click the button or it causes an error, reset your DRM
    > > >> >> >> system as per the detailed instructions here :
    > > >> >> >> http://support.microsoft.com/kb/891664
    > > >> >> >>
    > > >> >> >>
    > > >> >> >> >I do not understand the kb307545.
    > > >> >> >>
    > > >> >> >>
    > > >> >> >> That KB refers to windows XP not starting.
    > > >> >> >> It doesn't sound to be relevant here...
    > > >> >> >>
    > > >> >> >>
    > > >> >> >> >I ran the tool. I am unable to copy the whole file to here.
    > > >> >> >> >
    > > >> >> >> >
    > > >> >> >> >"Andrew E." wrote:
    > > >> >> >> >
    > > >> >> >> >> "Registry adjustments"..Youre problem(s) most likely are in
    > > >> >> >> >> the
    > > >> >> >> >> registry...
    > > >> >> >> >> You might try readjusting the settings you changed,or try
    > > >> >> >> >> kb307545
    > > >> >> >> >> Also,download & run WMDiag from microsoft..
    > > >> >> >> >>
    > > >> >> >> >> "Godenjoyer" wrote:
    > > >> >> >> >>
    > > >> >> >> >> > After working through the problems with my registry to finally
    > > >> >> >> >> > be
    > > >> >> >> >> > able to
    > > >> >> >> >> > install WMP 11 and using it without problems for a couple of
    > > >> >> >> >> > weeks,
    > > >> >> >> >> > I now get
    > > >> >> >> >> > the message "Windows Media Player is not installed properly.
    > > >> >> >> >> > Reinstall the
    > > >> >> >> >> > Player."
    > > >> >> >> >> > I reinstalled and still got the same message.
    > > >> >> >> >> > I tried uninstall which rolls back to the previous installed,
    > > >> >> >> >> > (for
    > > >> >> >> >> > me ver.
    > > >> >> >> >> > 9), but it also gave the same message.
    > > >> >> >> >> > I uninstalled again (The uninstall still said Windows Media
    > > >> >> >> >> > Player
    > > >> >> >> >> > 11),
    > > >> >> >> >> > reinstalled and get the same.
    > > >> >> >> >> > Help!!!!!!!!!!!!!!
    > > >> >> >> ------------------------------------------------
    > > >> >> >> Digital Media MVP : 2004-2009
    > > >> >> >> http://mvp.support.microsoft.com/mvpfaqs
    > > >> >> >>
    > > >> >>
    > > >> >>
    > > >> >>
    > > >>
    > > >>
    > > >>

    > >
    > >
    > >
    kzaske, Aug 29, 2009
    #15
  16. Godenjoyer

    kzaske Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    I spent six hours restoring my system last night, still did not fix the
    issue. But, I found a fix!!! At least a fix for the issue I was having.
    The fix was NOT Internet Explorer 8 like I thought! The cause turned out to
    be one of three updates, now sure which one (don't really want to take the
    time to find out) but the bad boy was "KB9522069 – Security Update for
    Windows Media Format 11 SDK." The other two updates I uninstalled were
    KB923689, KB929399 – Hotfix for Windows Media Format 11.
    So, if anyone has this issue uninstall 3689. 9399 then 2069 and the issue
    should be fixed.


    "kzaske" wrote:

    > Alas, I do not have that option. I would need to start the process of
    > formating my hard drive, requireing about three to six hours from start to
    > finish. Back in the Win98 days restoring the catalog took all of five
    > minutes. Now I guess they are not allowed to do that, not even MSDN or
    > Technet has instructions on how to do it, unless SQL server counts.
    > I am pleased to see that Microsoft support has been working diliganty to
    > resolved this problem (If you believe that there is a bridge I would like to
    > sell you cheap!). I am NOT a happy camper. I really did not want WMP 11
    > anyway, but I can't reinstall WMP 10 because IE 8 damaged the catalog so
    > badly that even WMP 11 won't install.
    >
    > "Godenjoyer" wrote:
    >
    > > I did what I wish I had done a couple of weeks ago.
    > > I removed XP SP3 then reinstalled Windows without formatting. Then
    > > reinstalled XP SP3 and WMP. In about 2 hours I was finished.
    > > Thank you so much for the input anyway. I learned quite a few things and I
    > > hope that this can be of help to others that are going through something
    > > similar.
    > >
    > > "zachd [MSFT]" wrote:
    > >
    > > >
    > > > You can potentially try to rebuild the system catalog database and reinstall
    > > > WMP, but otherwise the next step would probably be a (format and) reinstall
    > > > since you need to rebuild the system catalog store.
    > > >
    > > > --
    > > > Speaking for myself only.
    > > > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > > > This posting is provided "AS IS" with no warranties, and confers no rights.
    > > > --
    > > > "Godenjoyer" <> wrote in message
    > > > news:...
    > > > > Before seeing your last post, I reinstalled windows SP3.
    > > > > I had to Reset the registry and the file permissions with the Subinacl.exe
    > > > > file. Then I was able to install Win XP SP3.
    > > > > But when I opened WMP, I got the same message as you get on running "sfc/
    > > > > scannow", that some protected files have unrecognized versions. It asks
    > > > > for
    > > > > the SP3 setup disk.
    > > > > I made a copy of the setup file that I had downloaded, but the system
    > > > > still
    > > > > says that the CD is incorrect.
    > > > > Format and reinstall? :=(
    > > > >
    > > > > "zachd [MSFT]" wrote:
    > > > >
    > > > >>
    > > > >> I'd run "sfc /scannow" first myself. =)
    > > > >>
    > > > >> --
    > > > >> Speaking for myself only.
    > > > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > > > >> This posting is provided "AS IS" with no warranties, and confers no
    > > > >> rights.
    > > > >> --
    > > > >> "Godenjoyer" <> wrote in message
    > > > >> news:...
    > > > >> >
    > > > >> > Thank you for your input.
    > > > >> > I understand that since I have Win XP, "You should be able to solve
    > > > >> > this
    > > > >> > through a reinstall of Windows" is what you refer to.
    > > > >> >
    > > > >> >
    > > > >> > "zachd [MSFT]" wrote:
    > > > >> >
    > > > >> >>
    > > > >> >> You do not need to update DRM here.
    > > > >> >>
    > > > >> >> Your system is corrupt by the mechanism WMP is testing with. The
    > > > >> >> previous
    > > > >> >> page of mine that Neil correctly pointed you to is the ONLY thing you
    > > > >> >> wanted
    > > > >> >> to look. Everything else is just distracting you.
    > > > >> >>
    > > > >> >> What happens when you followed the step I suggested?
    > > > >> >>
    > > > >> >> --
    > > > >> >> Speaking for myself only.
    > > > >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > > > >> >> This posting is provided "AS IS" with no warranties, and confers no
    > > > >> >> rights.
    > > > >> >> --
    > > > >> >> "Godenjoyer" <> wrote in message
    > > > >> >> news:...
    > > > >> >> > Still do not get anywhere.
    > > > >> >> > I am using Mozilla Firefox. I do not know if that would affect the
    > > > >> >> > results
    > > > >> >> > of the page to update DMR, but it is not available to me.
    > > > >> >> >
    > > > >> >> > "Neil Smith [MVP Digital Media]" wrote:
    > > > >> >> >
    > > > >> >> >> On Thu, 13 Aug 2009 03:06:30 -0700, Godenjoyer
    > > > >> >> >> <> wrote:
    > > > >> >> >>
    > > > >> >> >> >The registry adjustments were permissions.
    > > > >> >> >> >What I am finding is that I can play everything except Licensed
    > > > >> >> >> >media.
    > > > >> >> >>
    > > > >> >> >> If you close both WMP and all your browser windows, then open a
    > > > >> >> >> single
    > > > >> >> >> instance of Internet Explorer and go to this page :
    > > > >> >> >>
    > > > >> >> >> http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp
    > > > >> >> >>
    > > > >> >> >> Is the button there available to be clicked ? Changing hardware
    > > > >> >> >> (network card, hard disk, CPU etc) in the PC can cause the PC's
    > > > >> >> >> individualisation for DRM licensed media to become invalid.
    > > > >> >> >>
    > > > >> >> >> If you can't click the button or it causes an error, reset your DRM
    > > > >> >> >> system as per the detailed instructions here :
    > > > >> >> >> http://support.microsoft.com/kb/891664
    > > > >> >> >>
    > > > >> >> >>
    > > > >> >> >> >I do not understand the kb307545.
    > > > >> >> >>
    > > > >> >> >>
    > > > >> >> >> That KB refers to windows XP not starting.
    > > > >> >> >> It doesn't sound to be relevant here...
    > > > >> >> >>
    > > > >> >> >>
    > > > >> >> >> >I ran the tool. I am unable to copy the whole file to here.
    > > > >> >> >> >
    > > > >> >> >> >
    > > > >> >> >> >"Andrew E." wrote:
    > > > >> >> >> >
    > > > >> >> >> >> "Registry adjustments"..Youre problem(s) most likely are in
    > > > >> >> >> >> the
    > > > >> >> >> >> registry...
    > > > >> >> >> >> You might try readjusting the settings you changed,or try
    > > > >> >> >> >> kb307545
    > > > >> >> >> >> Also,download & run WMDiag from microsoft..
    > > > >> >> >> >>
    > > > >> >> >> >> "Godenjoyer" wrote:
    > > > >> >> >> >>
    > > > >> >> >> >> > After working through the problems with my registry to finally
    > > > >> >> >> >> > be
    > > > >> >> >> >> > able to
    > > > >> >> >> >> > install WMP 11 and using it without problems for a couple of
    > > > >> >> >> >> > weeks,
    > > > >> >> >> >> > I now get
    > > > >> >> >> >> > the message "Windows Media Player is not installed properly.
    > > > >> >> >> >> > Reinstall the
    > > > >> >> >> >> > Player."
    > > > >> >> >> >> > I reinstalled and still got the same message.
    > > > >> >> >> >> > I tried uninstall which rolls back to the previous installed,
    > > > >> >> >> >> > (for
    > > > >> >> >> >> > me ver.
    > > > >> >> >> >> > 9), but it also gave the same message.
    > > > >> >> >> >> > I uninstalled again (The uninstall still said Windows Media
    > > > >> >> >> >> > Player
    > > > >> >> >> >> > 11),
    > > > >> >> >> >> > reinstalled and get the same.
    > > > >> >> >> >> > Help!!!!!!!!!!!!!!
    > > > >> >> >> ------------------------------------------------
    > > > >> >> >> Digital Media MVP : 2004-2009
    > > > >> >> >> http://mvp.support.microsoft.com/mvpfaqs
    > > > >> >> >>
    > > > >> >>
    > > > >> >>
    > > > >> >>
    > > > >>
    > > > >>
    > > > >>
    > > >
    > > >
    > > >
    kzaske, Aug 30, 2009
    #16
  17. Godenjoyer

    zachd [MSFT] Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    "kzaske" <> wrote in message
    news:...
    > Alas, I do not have that option. I would need to start the process of
    > formating my hard drive, requireing about three to six hours from start to
    > finish. Back in the Win98 days restoring the catalog took all of five
    > minutes.


    For the technology I'm referring to, that technology didn't exist back in
    Win98 days.

    > I am pleased to see that Microsoft support has been working diliganty to
    > resolved this problem (If you believe that there is a bridge I would like
    > to
    > sell you cheap!).


    This is actually a highly complicated problem that many might not grok. I
    don't know who specifically you were working with in product support, but
    drop my name (Zach Robinson) to them and tell them I can get them more
    details than they probably would know. It's like riding a bike - once you
    actually know how to interpret these messages, it's *relatively*
    straightforward.

    Unless you're referring to here(?) as product support - this definitely
    isn't product support
    http://zachd.com/pss/pss.html#psssupport
    =)

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    zachd [MSFT], Aug 31, 2009
    #17
  18. Godenjoyer

    zachd [MSFT] Guest

    Re: Windows Media Player (11) is not installed properly. Reinstall

    "kzaske" <> wrote in message
    news:D...
    > Is there a document that covers rebuilding the system catalog databse?


    You could try this:
    http://support.microsoft.com/kb/822798


    > I
    > have been hunting for a fix for this issue for weeks.
    > sfc /scannow is a waste of time for this issue as is


    Yes, SFC validates *against* the catalog database. Thus we would expect
    that to likely be broken as well.

    > http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp and


    Yes, that's got nothing to do with SFC or the catalog store and could not
    possibly fix this issue.

    > http://support.microsoft.com/kb/891664.


    That also has nothing to do with this error/issue and could never fix this.

    > I have seen it posted on almost
    > every forum but I have yet to see it actually fix this issue.


    I've posted this here from time to time. I suspect that very few other
    people understand this issue, since it should be atypical at this time.

    > This very same issue has hundreds of posts across the internet. The only
    > common software other than windows is Internet Explorer 8 having been
    > installed on the system at least once.


    It's likely not caused by IE8 - IE8 is simply another vector that touches
    the XP catalog database. If you track my posts on this issue, it goes back
    previous to IE8. It's a corruption state. =\

    I haven't seen hundreds of posts on this - perhaps 40 since XP came out... ?
    The solution is as we discussed, though. =\

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    zachd [MSFT], Aug 31, 2009
    #18
  19. Godenjoyer

    zachd [MSFT] Guest

    I try. =\

    http://zachd.com/pss/pss.html#setup11

    Specifically you want to look at wmp11.log for what's causing that specific
    error.

    -Zach
    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "gandroid" <> wrote in message
    news:...
    >
    > I am going crazy trying to reinstall WMP11! I've been reading dozens of
    > forums and none seem to have an actual fix. Zach, your name seems to pop
    > up a lot and it seems you're quite knowledgeable about this subject so I
    > am really hoping you can help me out.
    >
    > I uninstalled Windows Media Player 11 runtime and KB929399 Hotfix for
    > Windows Media Format 11 (as mentioned by kzaske....I did not have the
    > other two in my list of installed updates) and tried to run WMP11 setup
    > from scratch. It failed again. As I had cleaned out the WMP log, I am
    > posting the results below:
    >
    > -
    > [*WMC Logging begun at 2009/10/23 - 14:52:43. Logging at level: '4'.
    > OS is NT. OSVer is 5.1.2600.0.5781. System Lang is 2108. Prev version
    > system is 9.0.0.3250. Setup version 11.0.5721.5146.]
    > Setup commandlines are
    > C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\setup_wm.exe
    > /P:C:\Documents and
    > Settings\o-cadhain-g\Desktop\wmp11-windowsxp-x86-enu(2).exe.
    > Validation completed.
    > Setup beginning.
    > =====Building Install list.
    > Finished building install list. Result: '0x0'.
    > =====Updating Install list for UI.
    > Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the
    > version currently installed.
    > Finished updating install list.
    > =====Setup preparing to download needed files from network.
    > No downloads required.
    >
    > Download complete. Result: '0x0'.
    > =====Installing Install list. Last result: 0x0.
    > Installer: Preparing to set system restore point...
    > System restore point set.
    > Querying service 'WMPNetworkSvc'.
    > Querying service 'WMPNetworkSvc' failed.
    >
    > ======Installing component 'UMDF'.
    > Starting process
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\umdf.exe /quiet
    > /norestart /er'.
    > Package install complete. Last result 0x0.
    > SUCCESS: Package 'User Mode Driver Framework'. Result: 0x0.
    >
    > ======Installing component 'WMFDist11Setup'.
    > Starting process
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\wmfdist11.exe /quiet
    > /norestart /er'.
    > Starting process 'C:\WINDOWS\system32\drmupgds.exe'.
    > Package install complete. Last result 0x0.
    > SUCCESS: Package 'Windows Media Format Runtime'. Result: 0x0.
    >
    > ======Installing component 'DefaultPlaylist'.
    > Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the
    > version currently installed.
    > InfParser: Set source directory
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP'.
    > INF: Found section 'DEFAULTINSTALL.NT'.
    > Parsing CustomDestination INFSection:'WMP.Destination'
    > INF: Found section 'ProgramFilesDir'.
    > Assigned destination: 'C:\Program Files' for section
    > 'WMP.Destination'
    > Added CustomDestination '49000' as 'C:\PROGRA~1'.
    > Added CustomDestination '49001' as 'C:\Program Files'.
    > Added CustomDestination '49002' as 'C:\PROGRA~1'.
    > INF: Found section 'WMPDirectory'.
    > Assigned destination: 'C:\Program Files\Windows Media Player' for
    > section 'WMP.Destination'
    > Added CustomDestination '49300' as 'C:\PROGRA~1\WINDOW~3'.
    > Added CustomDestination '49301' as 'C:\Program Files\Windows Media
    > Player'.
    > Added CustomDestination '49302' as 'C:\PROGRA~1\WINDOW~3'.
    > INF: Found section 'Win9xDocsDir'.
    > Assigned destination: 'C:\Documents and Settings\o-cadhain-g\My
    > Documents' for section 'WMP.Destination'
    > Added CustomDestination '49400' as 'C:\DOCUME~1\O-CADH~1\MYDOCU~1'.
    > Added CustomDestination '49401' as 'C:\Documents and
    > Settings\o-cadhain-g\My Documents'.
    > Added CustomDestination '49402' as 'C:\DOCUME~1\O-CADH~1\MYDOCU~1'.
    > INF: Found section 'DocsDir'.
    > Assigned destination: 'C:\Documents and Settings\All Users\Documents'
    > for section 'WMP.Destination'
    > Added CustomDestination '49500' as 'C:\DOCUME~1\ALLUSE~1\DOCUME~1'.
    > Added CustomDestination '49501' as 'C:\Documents and Settings\All
    > Users\Documents'.
    > Added CustomDestination '49502' as 'C:\DOCUME~1\ALLUSE~1\DOCUME~1'.
    > INF: Found section 'CommonMusicDir'.
    > Assigned destination: 'C:\Documents and Settings\All
    > Users\Documents\My Music' for section 'WMP.Destination'
    > Added CustomDestination '49600' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1'.
    > Added CustomDestination '49601' as 'C:\Documents and Settings\All
    > Users\Documents\My Music'.
    > Added CustomDestination '49602' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1'.
    > INF: Found section 'MyPlaylistsDirectory'.
    > Assigned destination: 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\Sample
    > Playlists' for section 'WMP.Destination'
    > Added CustomDestination '49650' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SAMPLE~2'.
    > Added CustomDestination '49651' as 'C:\Documents and Settings\All
    > Users\Documents\My Music\Sample Playlists'.
    > Added CustomDestination '49652' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SAMPLE~2'.
    > INF: Found section 'MySyncPlaylistsDirectory'.
    > Assigned destination: 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\Sync
    > Playlists' for section 'WMP.Destination'
    > Added CustomDestination '49750' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1'.
    > Added CustomDestination '49751' as 'C:\Documents and Settings\All
    > Users\Documents\My Music\Sync Playlists'.
    > Added CustomDestination '49752' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1'.
    > INF: Found section 'DEFAULTINSTALL.NT'.
    > Source location is:'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP'.
    > Parsing 'COPYFILES' INFSection:'Copy.Playlists'
    > INF: Found section 'DESTINATIONDIRS'.
    > Resolving destination: 49650.
    > Assigned destination:
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SAMPLE~2\' to 'Copy.Playlists'.
    > Parsing 'COPYFILES' INFSection:'Copy.SyncPlaylists'
    > INF: Found section 'DESTINATIONDIRS'.
    > Resolving destination: 49750.
    > Assigned destination:
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\' to
    > 'Copy.SyncPlaylists'.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\01_Music_auto_rated_at_5_stars.wpl'
    > is newer than the version to be installed. No copy will occur.
    > Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the
    > version currently installed.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\02_Music_added_in_the_last_month.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\03_Music_rated_at_4_or_5_stars.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\04_Music_played_in_the_last_month.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\05_Pictures_taken_in_the_last_month.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\06_Pictures_rated_4_or_5_stars.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\07_TV_recorded_in_the_last_week.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\08_Video_rated_at_4_or_5_stars.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\09_Music_played_the_most.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\10_All_Music.wpl' is
    > newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\11_All_Pictures.wpl' is
    > newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\12_All_Video.wpl' is
    > newer than the version to be installed. No copy will occur.
    > INF: Found section 'DEFAULTINSTALL.NT'.
    > Parsing Reg section:'SetRegKeys'.
    > Processed ADDREG line:
    > 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Preferences,MyPlayLists,,C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SAMPLE~2',
    > result 0x0.
    > Processed ADDREG line:
    > 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Preferences,MySyncPlayLists,,C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1',
    > result 0x0.
    > Processed ADDREG line:
    > 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Preferences,FirstTime,0x00010001,1',
    > result 0x0.
    > Processed ADDREG line:
    > 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Setup,PlaylistsVersion,,0.0.0.6',
    > result 0x0.
    > Package install complete. Last result 0x0.
    > Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the
    > version currently installed.
    > Adding dependency type 'Definition' to registry.
    > SUCCESS: Package 'Windows Media Default Playlist'. Result: 0x0.
    >
    > ======Installing component 'WMP11Setup'.
    > Starting process
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\wmp11.exe /quiet
    > /norestart /er'.
    > Package install complete. Last result 0x80070005.
    > ERROR: Package 'WMP11Setup'. Result: 0x80070005.
    >
    > ======Installing component 'mymusic10'.
    > wmdbexport.exe was not run as wmp11 installs did not complete. Reboot
    > requested due to 'External App' file copy.
    > Package install complete. Last result 0xd2af9.
    > SUCCESS: Package 'Migrating Media Library'. Result: 0xd2af9.
    >
    > ======Installing component 'MSDelta'.
    > Starting process
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\WindowsXP-MSCompPackV1-x86.exe
    > /quiet /norestart /er'.
    > Package install complete. Last result 0x0.
    > SUCCESS: Package 'MSDelta'. Result: 0x0.
    >
    > ======Installing component 'Appcompat Shim'.
    > Starting process
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\wmpappcompat.exe /quiet
    > /norestart /er'.
    > Package install complete. Last result 0x0.
    > SUCCESS: Package 'Appcompat Shim for WMP10'. Result: 0x0.
    >
    > ======Installing component 'skins'.
    > Reboot requested due to 'INFParser using delayed transactions' file
    > copy.
    > InfParser: Set source directory
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP'.
    > INF: Found section 'DEFAULTINSTALL.NT5.1'.
    > Parsing CustomDestination INFSection:'WMP.Destination'
    > INF: Found section 'ProgramFilesDir'.
    > Assigned destination: 'C:\Program Files' for section
    > 'WMP.Destination'
    > Added CustomDestination '49000' as 'C:\PROGRA~1'.
    > Added CustomDestination '49001' as 'C:\Program Files'.
    > Added CustomDestination '49002' as 'C:\PROGRA~1'.
    > INF: Found section 'WMPDirectory'.
    > Assigned destination: 'C:\Program Files\Windows Media Player' for
    > section 'WMP.Destination'
    > Added CustomDestination '49300' as 'C:\PROGRA~1\WINDOW~3'.
    > Added CustomDestination '49301' as 'C:\Program Files\Windows Media
    > Player'.
    > Added CustomDestination '49302' as 'C:\PROGRA~1\WINDOW~3'.
    > INF: Found section 'SkinDirectory'.
    > Assigned destination: 'C:\Program Files\Windows Media Player\Skins'
    > for section 'WMP.Destination'
    > Added CustomDestination '49400' as 'C:\PROGRA~1\WINDOW~3\Skins'.
    > Added CustomDestination '49401' as 'C:\Program Files\Windows Media
    > Player\Skins'.
    > Added CustomDestination '49402' as 'C:\PROGRA~1\WINDOW~3\Skins'.
    > INF: Found section 'DEFAULTINSTALL.NT5.1'.
    > Source location is:'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP'.
    > Parsing 'COPYFILES' INFSection:'Copy.Skin'
    > INF: Found section 'DESTINATIONDIRS'.
    > Resolving destination: 49400.
    > Assigned destination: 'C:\PROGRA~1\WINDOW~3\Skins\' to 'Copy.Skin'.
    > WMC_CopyFile: File 'C:\PROGRA~1\WINDOW~3\Skins\Revert.wmz' is newer
    > than the version to be installed. No copy will occur.
    > Parsing 'COPYFILES' INFSection:'Copy.INF'
    > INF: Found section 'DESTINATIONDIRS'.
    > Assigned destination: 'C:\WINDOWS\INF\' to 'Copy.INF'.
    > WMC_CopyFile: File 'C:\WINDOWS\INF\skins.inf' is newer than the
    > version to be installed. No copy will occur.
    > INF: Found section 'DEFAULTINSTALL.NT5.1'.
    > Parsing Reg section:'setskindir'.
    > Processed ADDREG line:
    > 'HKLM,SOFTWARE\Microsoft\MediaPlayer,SkinsDir,,C:\Program Files\Windows
    > Media Player\Skins', result 0x0.
    > Parsing Reg section:'AddReg.Rename'.
    > Parsing Reg section:'AddReg.Uninst'.
    > Processed ADDREG line:
    > 'HKCR,Software\Microsoft\Multimedia\Components\Installed\playback_skins\Uninstall,InstallFile,2,C:\WINDOWS\INF\skins.inf',
    > result 0x0.
    > Processed ADDREG line:
    > 'HKCR,Software\Microsoft\Multimedia\Components\Installed\playback_skins\Uninstall,InstallType,,advinf',
    > result 0x0.
    > Package install complete. Last result 0xd2af9.
    > SUCCESS: Package 'Windows Media Player Skins'. Result: 0xd2af9.
    >
    > Setup complete. Result: '0xc00d2afb'.
    > System restore end point set.
    > Setup requires a reboot. The user will need to reboot.
    > Setup has failed: '0xc00d2afb'.-
    > ************************
    >
    > Hoping you can lead me to a solution. Many thanks in advance....
    >
    > Gar
    >
    >
    > --
    > gandroid
    > ------------------------------------------------------------------------
    > gandroid's Profile: http://forums.techarena.in/members/147769.htm
    > View this thread: http://forums.techarena.in/media-player/1230856.htm
    >
    > http://forums.techarena.in
    >
    zachd [MSFT], Oct 27, 2009
    #19
  20. Godenjoyer

    zachd [MSFT] Guest

    http://zachd.com/pss/pss.html#setup11

    Specifically you want to look at wmp11.log for what's causing this specific
    error:

    ======Installing component 'WMP11Setup'.
    Starting process
    'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\wmp11.exe /quiet
    /norestart /er'.
    Package install complete. Last result 0x80070005.
    ERROR: Package 'WMP11Setup'. Result: 0x80070005.

    That information can ONLY be found in wmp11.log .

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "gandroid" <> wrote in message
    news:...
    >
    > I have tried to run regsvr32 C:\Windows\System\wmpdxm.dll based on the
    > line: ERROR: Dll Registration: Failed for file
    > 'C:\WINDOWS\system32\wmpdxm.dll': '0x80020009'.
    >
    > But this did not work. Error was....the specified module could not be
    > found.
    >
    > I would appreciate if you could advise further based on my log below.
    >
    > **************************
    >
    > [*WMC Logging begun at 2009/10/28 - 16:36:05. Logging at level: '4'.
    > OS is NT. OSVer is 5.1.2600.0.5781. System Lang is 2108. Prev version
    > system is 9.0.0.3250. Setup version 11.0.5721.5146.]
    > Setup commandlines are "C:\Program Files\Windows Media
    > Player\wmsetsdk.exe" /UninstallAll.
    > Uninstall For Setup Launched.
    >
    > [*WMC Logging begun. Logging at level: '5'. OS is NT. OSVer is
    > 5.1.2600.0. Setup version 9.00.00.3250.]
    > Registering DLL: 'C:\WINDOWS\system32\wmpdxm.dll'.
    > ERROR: Dll Registration: Failed for file
    > 'C:\WINDOWS\system32\wmpdxm.dll': '0x80020009'.
    > ERROR: WMC_CopyFile: Could not find source file
    > 'C:\PROGRA~1\WINDOW~3\WMPNS.jar'. Error: '0x80070002'.
    > WMC_CopyFile: File 'C:\WINDOWS\system32\wmpns.dll' is newer than the
    > version to be installed. No copy will occur.
    > Current command line: '/EnsureFileVersions'.
    >
    > [*WMC Logging begun at 2009/10/28 - 17:15:01. Logging at level: '4'.
    > OS is NT. OSVer is 5.1.2600.0.5781. System Lang is 2108. Prev version
    > system is 9.0.0.3250. Setup version 11.0.5721.5146.]
    > Setup commandlines are
    > C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\setup_wm.exe
    > /P:C:\Documents and Settings\o-cadhain-g\My
    > Documents\wmp11-windowsxp-x86-enu(2).exe.
    > Validation completed.
    > Setup beginning.
    > =====Building Install list.
    > Finished building install list. Result: '0x0'.
    > =====Updating Install list for UI.
    > Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the
    > version currently installed.
    > Finished updating install list.
    > =====Setup preparing to download needed files from network.
    > No downloads required.
    >
    > Download complete. Result: '0x0'.
    > =====Installing Install list. Last result: 0x0.
    > Installer: Preparing to set system restore point...
    > System restore point set.
    > Querying service 'WMPNetworkSvc'.
    > Querying service 'WMPNetworkSvc' failed.
    >
    > ======Installing component 'UMDF'.
    > Starting process
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\umdf.exe /quiet
    > /norestart /er'.
    > Package install complete. Last result 0x0.
    > SUCCESS: Package 'User Mode Driver Framework'. Result: 0x0.
    >
    > ======Installing component 'WMFDist11Setup'.
    > Starting process
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\wmfdist11.exe /quiet
    > /norestart /er'.
    > Starting process 'C:\WINDOWS\system32\drmupgds.exe'.
    > Package install complete. Last result 0x0.
    > SUCCESS: Package 'Windows Media Format Runtime'. Result: 0x0.
    >
    > ======Installing component 'DefaultPlaylist'.
    > Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the
    > version currently installed.
    > InfParser: Set source directory
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP'.
    > INF: Found section 'DEFAULTINSTALL.NT'.
    > Parsing CustomDestination INFSection:'WMP.Destination'
    > INF: Found section 'ProgramFilesDir'.
    > Assigned destination: 'C:\Program Files' for section
    > 'WMP.Destination'
    > Added CustomDestination '49000' as 'C:\PROGRA~1'.
    > Added CustomDestination '49001' as 'C:\Program Files'.
    > Added CustomDestination '49002' as 'C:\PROGRA~1'.
    > INF: Found section 'WMPDirectory'.
    > Assigned destination: 'C:\Program Files\Windows Media Player' for
    > section 'WMP.Destination'
    > Added CustomDestination '49300' as 'C:\PROGRA~1\WINDOW~3'.
    > Added CustomDestination '49301' as 'C:\Program Files\Windows Media
    > Player'.
    > Added CustomDestination '49302' as 'C:\PROGRA~1\WINDOW~3'.
    > INF: Found section 'Win9xDocsDir'.
    > Assigned destination: 'C:\Documents and Settings\o-cadhain-g\My
    > Documents' for section 'WMP.Destination'
    > Added CustomDestination '49400' as 'C:\DOCUME~1\O-CADH~1\MYDOCU~1'.
    > Added CustomDestination '49401' as 'C:\Documents and
    > Settings\o-cadhain-g\My Documents'.
    > Added CustomDestination '49402' as 'C:\DOCUME~1\O-CADH~1\MYDOCU~1'.
    > INF: Found section 'DocsDir'.
    > Assigned destination: 'C:\Documents and Settings\All Users\Documents'
    > for section 'WMP.Destination'
    > Added CustomDestination '49500' as 'C:\DOCUME~1\ALLUSE~1\DOCUME~1'.
    > Added CustomDestination '49501' as 'C:\Documents and Settings\All
    > Users\Documents'.
    > Added CustomDestination '49502' as 'C:\DOCUME~1\ALLUSE~1\DOCUME~1'.
    > INF: Found section 'CommonMusicDir'.
    > Assigned destination: 'C:\Documents and Settings\All
    > Users\Documents\My Music' for section 'WMP.Destination'
    > Added CustomDestination '49600' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1'.
    > Added CustomDestination '49601' as 'C:\Documents and Settings\All
    > Users\Documents\My Music'.
    > Added CustomDestination '49602' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1'.
    > INF: Found section 'MyPlaylistsDirectory'.
    > Assigned destination: 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\Sample
    > Playlists' for section 'WMP.Destination'
    > Added CustomDestination '49650' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SAMPLE~2'.
    > Added CustomDestination '49651' as 'C:\Documents and Settings\All
    > Users\Documents\My Music\Sample Playlists'.
    > Added CustomDestination '49652' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SAMPLE~2'.
    > INF: Found section 'MySyncPlaylistsDirectory'.
    > Assigned destination: 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\Sync
    > Playlists' for section 'WMP.Destination'
    > Added CustomDestination '49750' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1'.
    > Added CustomDestination '49751' as 'C:\Documents and Settings\All
    > Users\Documents\My Music\Sync Playlists'.
    > Added CustomDestination '49752' as
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1'.
    > INF: Found section 'DEFAULTINSTALL.NT'.
    > Source location is:'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP'.
    > Parsing 'COPYFILES' INFSection:'Copy.Playlists'
    > INF: Found section 'DESTINATIONDIRS'.
    > Resolving destination: 49650.
    > Assigned destination:
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SAMPLE~2\' to 'Copy.Playlists'.
    > Parsing 'COPYFILES' INFSection:'Copy.SyncPlaylists'
    > INF: Found section 'DESTINATIONDIRS'.
    > Resolving destination: 49750.
    > Assigned destination:
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\' to
    > 'Copy.SyncPlaylists'.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\01_Music_auto_rated_at_5_stars.wpl'
    > is newer than the version to be installed. No copy will occur.
    > Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the
    > version currently installed.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\02_Music_added_in_the_last_month.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\03_Music_rated_at_4_or_5_stars.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\04_Music_played_in_the_last_month.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\05_Pictures_taken_in_the_last_month.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\06_Pictures_rated_4_or_5_stars.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\07_TV_recorded_in_the_last_week.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\08_Video_rated_at_4_or_5_stars.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\09_Music_played_the_most.wpl'
    > is newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\10_All_Music.wpl' is
    > newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\11_All_Pictures.wpl' is
    > newer than the version to be installed. No copy will occur.
    > WMC_CopyFile: File
    > 'C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1\12_All_Video.wpl' is
    > newer than the version to be installed. No copy will occur.
    > INF: Found section 'DEFAULTINSTALL.NT'.
    > Parsing Reg section:'SetRegKeys'.
    > Processed ADDREG line:
    > 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Preferences,MyPlayLists,,C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SAMPLE~2',
    > result 0x0.
    > Processed ADDREG line:
    > 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Preferences,MySyncPlayLists,,C:\DOCUME~1\ALLUSE~1\DOCUME~1\MYMUSI~1\SYNCPL~1',
    > result 0x0.
    > Processed ADDREG line:
    > 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Preferences,FirstTime,0x00010001,1',
    > result 0x0.
    > Processed ADDREG line:
    > 'HKLM,SOFTWARE\Microsoft\MediaPlayer\Setup,PlaylistsVersion,,0.0.0.6',
    > result 0x0.
    > Package install complete. Last result 0x0.
    > Package 'MYMUSIC' is version '0.0.0.7'. This is 'newer' than the
    > version currently installed.
    > Adding dependency type 'Definition' to registry.
    > SUCCESS: Package 'Windows Media Default Playlist'. Result: 0x0.
    >
    > ======Installing component 'WMP11Setup'.
    > Starting process
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\wmp11.exe /quiet
    > /norestart /er'.
    > Package install complete. Last result 0x80070005.
    > ERROR: Package 'WMP11Setup'. Result: 0x80070005.
    >
    > ======Installing component 'mymusic10'.
    > wmdbexport.exe was not run as wmp11 installs did not complete. Reboot
    > requested due to 'External App' file copy.
    > Package install complete. Last result 0xd2af9.
    > SUCCESS: Package 'Migrating Media Library'. Result: 0xd2af9.
    >
    > ======Installing component 'MSDelta'.
    > Starting process
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\WindowsXP-MSCompPackV1-x86.exe
    > /quiet /norestart /er'.
    > Package install complete. Last result 0x0.
    > SUCCESS: Package 'MSDelta'. Result: 0x0.
    >
    > ======Installing component 'Appcompat Shim'.
    > Starting process
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP\wmpappcompat.exe /quiet
    > /norestart /er'.
    > Package install complete. Last result 0x0.
    > SUCCESS: Package 'Appcompat Shim for WMP10'. Result: 0x0.
    >
    > ======Installing component 'skins'.
    > Reboot requested due to 'INFParser using delayed transactions' file
    > copy.
    > InfParser: Set source directory
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP'.
    > INF: Found section 'DEFAULTINSTALL.NT5.1'.
    > Parsing CustomDestination INFSection:'WMP.Destination'
    > INF: Found section 'ProgramFilesDir'.
    > Assigned destination: 'C:\Program Files' for section
    > 'WMP.Destination'
    > Added CustomDestination '49000' as 'C:\PROGRA~1'.
    > Added CustomDestination '49001' as 'C:\Program Files'.
    > Added CustomDestination '49002' as 'C:\PROGRA~1'.
    > INF: Found section 'WMPDirectory'.
    > Assigned destination: 'C:\Program Files\Windows Media Player' for
    > section 'WMP.Destination'
    > Added CustomDestination '49300' as 'C:\PROGRA~1\WINDOW~3'.
    > Added CustomDestination '49301' as 'C:\Program Files\Windows Media
    > Player'.
    > Added CustomDestination '49302' as 'C:\PROGRA~1\WINDOW~3'.
    > INF: Found section 'SkinDirectory'.
    > Assigned destination: 'C:\Program Files\Windows Media Player\Skins'
    > for section 'WMP.Destination'
    > Added CustomDestination '49400' as 'C:\PROGRA~1\WINDOW~3\Skins'.
    > Added CustomDestination '49401' as 'C:\Program Files\Windows Media
    > Player\Skins'.
    > Added CustomDestination '49402' as 'C:\PROGRA~1\WINDOW~3\Skins'.
    > INF: Found section 'DEFAULTINSTALL.NT5.1'.
    > Source location is:'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\IXP000.TMP'.
    > Parsing 'COPYFILES' INFSection:'Copy.Skin'
    > INF: Found section 'DESTINATIONDIRS'.
    > Resolving destination: 49400.
    > Assigned destination: 'C:\PROGRA~1\WINDOW~3\Skins\' to 'Copy.Skin'.
    > WMC_CopyFile: File 'C:\PROGRA~1\WINDOW~3\Skins\Revert.wmz' is newer
    > than the version to be installed. No copy will occur.
    > Parsing 'COPYFILES' INFSection:'Copy.INF'
    > INF: Found section 'DESTINATIONDIRS'.
    > Assigned destination: 'C:\WINDOWS\INF\' to 'Copy.INF'.
    > WMC_CopyFile: File 'C:\WINDOWS\INF\skins.inf' is newer than the
    > version to be installed. No copy will occur.
    > INF: Found section 'DEFAULTINSTALL.NT5.1'.
    > Parsing Reg section:'setskindir'.
    > Processed ADDREG line:
    > 'HKLM,SOFTWARE\Microsoft\MediaPlayer,SkinsDir,,C:\Program Files\Windows
    > Media Player\Skins', result 0x0.
    > Parsing Reg section:'AddReg.Rename'.
    > Parsing Reg section:'AddReg.Uninst'.
    > Processed ADDREG line:
    > 'HKCR,Software\Microsoft\Multimedia\Components\Installed\playback_skins\Uninstall,InstallFile,2,C:\WINDOWS\INF\skins.inf',
    > result 0x0.
    > Processed ADDREG line:
    > 'HKCR,Software\Microsoft\Multimedia\Components\Installed\playback_skins\Uninstall,InstallType,,advinf',
    > result 0x0.
    > Package install complete. Last result 0xd2af9.
    > SUCCESS: Package 'Windows Media Player Skins'. Result: 0xd2af9.
    >
    > Setup complete. Result: '0xc00d2afb'.
    > System restore end point set.
    > Setup requires a reboot. The user will need to reboot.
    > Setup has failed: '0xc00d2afb'.
    > Package clean-up: Cleaning up files at
    > 'C:\DOCUME~1\O-CADH~1\LOCALS~1\Temp\WMC0000.tmp\Rollup3.exe'.
    >
    > [*WMC Logging begun. Logging at level: '5'. OS is NT. OSVer is
    > 5.1.2600.0. Setup version 9.00.00.3250.]
    > Current command line: '/FixUps'.
    >
    > [*WMC Logging begun. Logging at level: '5'. OS is NT. OSVer is
    > 5.1.2600.0. Setup version 9.00.00.3250.]
    > Registering DLL: 'C:\WINDOWS\system32\wmpdxm.dll'.
    > ERROR: Dll Registration: Failed for file
    > 'C:\WINDOWS\system32\wmpdxm.dll': '0x80020009'.
    > ERROR: WMC_CopyFile: Could not find source file
    > 'C:\PROGRA~1\WINDOW~3\WMPNS.jar'. Error: '0x80070002'.
    > WMC_CopyFile: File 'C:\WINDOWS\system32\wmpns.dll' is newer than the
    > version to be installed. No copy will occur.
    > Current command line: '/Shortcuts /RegBrowsers /ResetMUI'.
    >
    > [*WMC Logging begun. Logging at level: '5'. OS is NT. OSVer is
    > 5.1.2600.0. Setup version 9.00.00.3250.]
    > Registering DLL: 'C:\WINDOWS\system32\wmpdxm.dll'.
    > ERROR: Dll Registration: Failed for file
    > 'C:\WINDOWS\system32\wmpdxm.dll': '0x80020009'.
    > ERROR: WMC_CopyFile: Could not find source file
    > 'C:\PROGRA~1\WINDOW~3\WMPNS.jar'. Error: '0x80070002'.
    > WMC_CopyFile: File 'C:\WINDOWS\system32\wmpns.dll' is newer than the
    > version to be installed. No copy will occur.
    > Current command line: '/EnsureFileVersions'.
    >
    >
    > --
    > gandroid
    > ------------------------------------------------------------------------
    > gandroid's Profile: http://forums.techarena.in/members/147769.htm
    > View this thread: http://forums.techarena.in/media-player/1230856.htm
    >
    > http://forums.techarena.in
    >
    zachd [MSFT], Oct 28, 2009
    #20
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