"Your copy of windows is not genuine"

Discussion in 'Windows Vista Performance' started by Casey, Aug 21, 2007.

  1. Casey

    Casey Guest

    I keep getting this message in a pop up. I've gone to the website and
    validated my copy several times, and it doesn't seem to be taking effect. I
    can't run any of my programs because of this. It has to be genuine. Vista
    came standard with laptop when we purchased it. It also says that Aero isn't
    working because of this. Any suggestions on how I can fix this?
    Casey, Aug 21, 2007
    #1
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  2. Casey

    Rick Rogers Guest

    Hi,

    WGA failure scenarios:
    http://www.microsoft.com/genuine/downloads/FailureScenarios.aspx?displaylang=en

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "Casey" <> wrote in message
    news:...
    >I keep getting this message in a pop up. I've gone to the website and
    > validated my copy several times, and it doesn't seem to be taking effect.
    > I
    > can't run any of my programs because of this. It has to be genuine. Vista
    > came standard with laptop when we purchased it. It also says that Aero
    > isn't
    > working because of this. Any suggestions on how I can fix this?
    Rick Rogers, Aug 21, 2007
    #2
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  3. Casey

    Casey Guest

    Thank you for the reply. I looked at the link you provided, but none of those
    pertain to me. I bought my laptop from walmart, so I really don't see why it
    isn't genuine.

    "Rick Rogers" wrote:

    > Hi,
    >
    > WGA failure scenarios:
    > http://www.microsoft.com/genuine/downloads/FailureScenarios.aspx?displaylang=en
    >
    > --
    > Best of Luck,
    >
    > Rick Rogers, aka "Nutcase" - Microsoft MVP
    > http://mvp.support.microsoft.com/
    > Windows help - www.rickrogers.org
    > My thoughts http://rick-mvp.blogspot.com
    >
    > "Casey" <> wrote in message
    > news:...
    > >I keep getting this message in a pop up. I've gone to the website and
    > > validated my copy several times, and it doesn't seem to be taking effect.
    > > I
    > > can't run any of my programs because of this. It has to be genuine. Vista
    > > came standard with laptop when we purchased it. It also says that Aero
    > > isn't
    > > working because of this. Any suggestions on how I can fix this?

    >
    >
    Casey, Aug 21, 2007
    #3
  4. Casey

    Jane C Guest

    Hi Casey,

    See if the diagnostics at the following site help:

    http://www.microsoft.com/genuine/diag/default.aspx

    --
    Jane, not plain ;) 64 bit enabled :)
    Batteries not included. Braincell on vacation ;-)
    MVP - Windows Shell/User

    "Casey" <> wrote in message
    news:...
    > Thank you for the reply. I looked at the link you provided, but none of
    > those
    > pertain to me. I bought my laptop from walmart, so I really don't see why
    > it
    > isn't genuine.
    >
    > "Rick Rogers" wrote:
    >
    >> Hi,
    >>
    >> WGA failure scenarios:
    >> http://www.microsoft.com/genuine/downloads/FailureScenarios.aspx?displaylang=en
    >>
    >> --
    >> Best of Luck,
    >>
    >> Rick Rogers, aka "Nutcase" - Microsoft MVP
    >> http://mvp.support.microsoft.com/
    >> Windows help - www.rickrogers.org
    >> My thoughts http://rick-mvp.blogspot.com
    >>
    >> "Casey" <> wrote in message
    >> news:...
    >> >I keep getting this message in a pop up. I've gone to the website and
    >> > validated my copy several times, and it doesn't seem to be taking
    >> > effect.
    >> > I
    >> > can't run any of my programs because of this. It has to be genuine.
    >> > Vista
    >> > came standard with laptop when we purchased it. It also says that Aero
    >> > isn't
    >> > working because of this. Any suggestions on how I can fix this?

    >>
    >>
    Jane C, Aug 21, 2007
    #4
  5. Casey

    Casey Guest

    No... still didn't work. :(

    "Jane C" wrote:

    > Hi Casey,
    >
    > See if the diagnostics at the following site help:
    >
    > http://www.microsoft.com/genuine/diag/default.aspx
    >
    > --
    > Jane, not plain ;) 64 bit enabled :)
    > Batteries not included. Braincell on vacation ;-)
    > MVP - Windows Shell/User
    >
    > "Casey" <> wrote in message
    > news:...
    > > Thank you for the reply. I looked at the link you provided, but none of
    > > those
    > > pertain to me. I bought my laptop from walmart, so I really don't see why
    > > it
    > > isn't genuine.
    > >
    > > "Rick Rogers" wrote:
    > >
    > >> Hi,
    > >>
    > >> WGA failure scenarios:
    > >> http://www.microsoft.com/genuine/downloads/FailureScenarios.aspx?displaylang=en
    > >>
    > >> --
    > >> Best of Luck,
    > >>
    > >> Rick Rogers, aka "Nutcase" - Microsoft MVP
    > >> http://mvp.support.microsoft.com/
    > >> Windows help - www.rickrogers.org
    > >> My thoughts http://rick-mvp.blogspot.com
    > >>
    > >> "Casey" <> wrote in message
    > >> news:...
    > >> >I keep getting this message in a pop up. I've gone to the website and
    > >> > validated my copy several times, and it doesn't seem to be taking
    > >> > effect.
    > >> > I
    > >> > can't run any of my programs because of this. It has to be genuine.
    > >> > Vista
    > >> > came standard with laptop when we purchased it. It also says that Aero
    > >> > isn't
    > >> > working because of this. Any suggestions on how I can fix this?
    > >>
    > >>

    >
    Casey, Aug 22, 2007
    #5
  6. Casey

    Jane C Guest

    Hello Casey,

    You might have better luck here:

    http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=1004&SiteID=25

    Microsoft staff there should be able to assist you. Do read the 'Please
    read before posting' and FAQ sections first.

    --
    Jane, not plain ;) 64 bit enabled :)
    Batteries not included. Braincell on vacation ;-)
    MVP - Windows Shell/User

    "Casey" <> wrote in message
    news:...
    > No... still didn't work. :(
    >
    > "Jane C" wrote:
    >
    >> Hi Casey,
    >>
    >> See if the diagnostics at the following site help:
    >>
    >> http://www.microsoft.com/genuine/diag/default.aspx
    >>
    >> --
    >> Jane, not plain ;) 64 bit enabled :)
    >> Batteries not included. Braincell on vacation ;-)
    >> MVP - Windows Shell/User
    >>
    >> "Casey" <> wrote in message
    >> news:...
    >> > Thank you for the reply. I looked at the link you provided, but none of
    >> > those
    >> > pertain to me. I bought my laptop from walmart, so I really don't see
    >> > why
    >> > it
    >> > isn't genuine.
    >> >
    >> > "Rick Rogers" wrote:
    >> >
    >> >> Hi,
    >> >>
    >> >> WGA failure scenarios:
    >> >> http://www.microsoft.com/genuine/downloads/FailureScenarios.aspx?displaylang=en
    >> >>
    >> >> --
    >> >> Best of Luck,
    >> >>
    >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP
    >> >> http://mvp.support.microsoft.com/
    >> >> Windows help - www.rickrogers.org
    >> >> My thoughts http://rick-mvp.blogspot.com
    >> >>
    >> >> "Casey" <> wrote in message
    >> >> news:...
    >> >> >I keep getting this message in a pop up. I've gone to the website and
    >> >> > validated my copy several times, and it doesn't seem to be taking
    >> >> > effect.
    >> >> > I
    >> >> > can't run any of my programs because of this. It has to be genuine.
    >> >> > Vista
    >> >> > came standard with laptop when we purchased it. It also says that
    >> >> > Aero
    >> >> > isn't
    >> >> > working because of this. Any suggestions on how I can fix this?
    >> >>
    >> >>

    >>
    Jane C, Aug 22, 2007
    #6
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