Could be this one :-
http://www.microsoft.com/windowsxp/e...d-c55272e78492
or
http://tinyurl.com/5seypa
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"PA Bear [MS MVP]" wrote:
> [And you're replying to...?]
>
> Jan wrote:
> > Several reasons it can happen including corrupt files in computer system.
> > Can try downloading manually but need to uninstall antivirus protection
> > first and proceed in safe mode.
> >
> > Best bet is to go to Microsoft support & request assistance with sp1
> > download.
> > You'll be assigned to a technician who will guide you through various
> > action
> > plans either by email or phone.The help given is very good.
> > If all attempted action plans fail a diagnostic test may need to be done
> > by
> > Microsoft & then it could be that you'd have to run the system recovery
> > disc.
> > Sp1 would then be installed manually. Best to do it via Microsoft with a
> > technician Jan
>
>