Trend CSM 3, SP1 - any problems?

We actually had no problems with CSM3 on SBS2003 Premium SP1, but I see that
Trend have now released SP1 for CSM3.

Anyone had any problems applying?


Thanks

Mine was flawless.

Gregg Hill



"mbw" <> wrote in message
news:%...
> We actually had no problems with CSM3 on SBS2003 Premium SP1, but I see
> that Trend have now released SP1 for CSM3.
>
> Anyone had any problems applying?
>
>
> Thanks
>
>

Glad to hear it.. mine was slightly flawed.. :O(

In short, got this error message: (See below for full log):
"[2006-04-21:21:00:59]*** Warning: Item 'timeout' not found in Section
'INI_UPDATE_SETTING' ! (file:C:\Program Files\Trend Micro\Security
Server\PCCSRV\Private\ofcServer.ini) lasterror=183
INI Query Value 'INI:C:\Program Files\Trend Micro\Security
Server\PCCSRV\Private\ofcServer.ini,INI_UPDATE_SET TING,timeout' Failed!
ret=-1 , lasterror=183
[2006-04-21:21:00:59]@ Update Symbol table: 'UpdateTimeout'=''
RegQueryValue Item ='CSMSP1_LAUNCH_TMPATCH' Failed! ret=2,lasterror=183
"
Lotsa 'failed's - however the ScanMail thing seemed to go ahead ok.

It seems to be looking for a 'timeout' section in the ini file - I'm running
the eval version (i.e. no serial yet, as this is a test server) - do you
think that this could explain it?

Thanks

p.s. for everyone else, the patch did seem 'well-behaved' in that it
methodically stopped services and restarted them incl. Exchange. Also, my
original CSM 3.0 test install went like a breeze.


--------------



@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ Log Start
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@


[2006-04-21:21:00:58]*** Begin of debug log ***
[2006-04-21:21:00:58]Current Module Path =
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\
[2006-04-21:21:00:58]@ Update Global Symbol table: 'WINDIR'='C:\WINDOWS'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'SYSWINDIR'='C:\WINDOWS'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'COMPUTER'='testSVR2'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'OS_TYPE'='WIN.NET'
[2006-04-21:21:00:58]@ Update Global Symbol table:
'TEMP'='C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\'
[2006-04-21:21:00:58]@ Update Global Symbol table:
'SOURCEDIR'='C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pf t24.tmp\'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'RETCODE'='0'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'DATE'='2006-04-21'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'YEAR'='2006'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'MONTH'='04'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'DAY'='21'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'TIME'='21:00:58'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'HOUR'='21'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'MINUTE'='00'
[2006-04-21:21:00:58]@ Update Global Symbol table: 'SECOND'='58'
[2006-04-21:21:00:58]@ Update Symbol table: 'CurrentVersionOSCE'='7.2'
[2006-04-21:21:00:58]@ Update Symbol table: 'CurrentVersionSMEX'='7.2'
[2006-04-21:21:00:58]@ Update Symbol table: 'PatchDescription'='Client
Server Messaging Security v3.0 - Security Server Service Pack 1'
[2006-04-21:21:00:58]@ Update Symbol table: 'Readme_Name'='readme.txt'
[2006-04-21:21:00:58]@ Update Symbol table: 'ServicePack_Number'='1'
[2006-04-21:21:00:58]@ Update Symbol table: 'ServicePack_Build'='1147'
Check CSM 3.0 Client Server Security Infomation

-> Check OSCE program version
- 7.2


[2006-04-21:21:00:58]EventHandler('Check1.Success.',OldRet=0)
[2006-04-21:21:00:58]In the silent mode, use Default action to continue
installation.[Check1.Success.Default]
[2006-04-21:21:00:58]@@@ Session name ['ProductInstall.CheckRequirement.1']
return code = 0
[2006-04-21:21:00:58]EventHandler('Step1.Success.',OldRet=0)
[2006-04-21:21:00:58]In the silent mode, use Default action to continue
installation.[Step1.Success.Default]
[2006-04-21:21:00:58]EventHandler return code = 0
ProductInstall.Run.1

[2006-04-21:21:00:58]CHFS_RunSection::Run('ProductInstall.Run.1')
OSCE SP1 Installation


[2006-04-21:21:00:58]strType(TMHF_RunAtBackgroundAndWaitForReturn)
[2006-04-21:21:00:58]Run 'TMPatch.exe' in folder
'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_ 30_osce_72_win_en_SP1\Tmhotfix'
[2006-04-21:21:00:58]CreateProcess(TMPatch.exe)


@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ Log Start
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@


[2006-04-21:21:00:59]*** Begin of debug log ***
[2006-04-21:21:00:59]Current Module Path =
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\
[2006-04-21:21:00:59]@ Update Global Symbol table: 'WINDIR'='C:\WINDOWS'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'SYSWINDIR'='C:\WINDOWS'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'COMPUTER'='testSVR2'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'OS_TYPE'='WIN.NET'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'LOGIN_ACCOUNT'='ADMIN'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'NEED_REBOOT'='FALSE'
[2006-04-21:21:00:59]@ Update Global Symbol table:
'TEMP'='C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\'
[2006-04-21:21:00:59]@ Update Global Symbol table:
'SOURCEDIR'='C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pf t24.tmp\csm_30_osce_72_win_en_SP1\Tmhotfix\'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'RETCODE'='0'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'DATE'='2006-04-21'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'YEAR'='2006'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'MONTH'='04'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'DAY'='21'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'TIME'='21:00:59'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'HOUR'='21'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'MINUTE'='00'
[2006-04-21:21:00:59]@ Update Global Symbol table: 'SECOND'='59'
[2006-04-21:21:00:59]GetPrivateProfileSection('ProductInstall.Symbols')
size=2113
[2006-04-21:21:00:59]@ Update Symbol table: 'CurrentVersion'='7.2'
[2006-04-21:21:00:59]@ Update Symbol table: 'CurrentProductPath'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\'
[2006-04-21:21:00:59]@ Update Symbol table: 'CurrentLangTypeValue'='en'
[2006-04-21:21:00:59]@ Update Symbol table: 'CurrentCSMBuildNumber'='1030'
[2006-04-21:21:00:59]*** Warning: Item 'timeout' not found in Section
'INI_UPDATE_SETTING' ! (file:C:\Program Files\Trend Micro\Security
Server\PCCSRV\Private\ofcServer.ini) lasterror=183
INI Query Value 'INI:C:\Program Files\Trend Micro\Security
Server\PCCSRV\Private\ofcServer.ini,INI_UPDATE_SET TING,timeout' Failed!
ret=-1 , lasterror=183
[2006-04-21:21:00:59]@ Update Symbol table: 'UpdateTimeout'=''
RegQueryValue Item ='CSMSP1_LAUNCH_TMPATCH' Failed! ret=2,lasterror=183
[2006-04-21:21:00:59]@ Update Symbol table: 'FullSP1Install'=''
[2006-04-21:21:00:59]@ Update Symbol table: 'EnableSSLFlag'='0'
[2006-04-21:21:00:59]@ Update Symbol table: 'CurrentWebSrvTypeValue'='1'
[2006-04-21:21:00:59]@ Update Symbol table: 'PatchDescription'='Client
Server Messaging Security v3.0 - Security Server Service Pack 1'
[2006-04-21:21:00:59]@ Update Symbol table: 'Readme_Name'='readme.txt'
[2006-04-21:21:00:59]@ Update Symbol table: 'ServicePack_Number'='1'
[2006-04-21:21:00:59]@ Update Symbol table: 'ServicePack_Build'='1147'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath1'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Pccnt\Common'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath2'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web\Service'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath3'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_SMB\Web_console\HTML\products'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath4'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_SMB\Web_console\CGI'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath5'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Admin'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath6'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_console\ClientInstall'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath7'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_SMB\Web_console\HTML\serveradm'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath8'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Private'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath9'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_SMB\Web_console\HTML\help'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath10'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\SMEX'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath11'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\SMEX\SMEX'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath12'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_SMB\Web_console\HTML\root'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath13'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_SMB\Web_console\HTML\summary'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath14'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath15'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_SMB\Web_console\HTML\scans'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath16'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_SMB\Web_console\HTML\common'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath17'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_console\HTML'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath18'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\SMEX\config'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath19'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web\CGI'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath20'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_SMB\Web\CGI'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath21'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath22'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_console\CGI'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath23'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\SMEX\EUQ'
[2006-04-21:21:00:59]@ Update Symbol table: 'TargetPath24'='C:\Program
Files\Trend Micro\Security Server\PCCSRV\Web_SMB\Web_console\HTML\clientmag'
Check CSM 3.0 Service Pack 1 Infomation

-> Check Service Pack 1 have key or not.
[2006-04-21:21:01:15]CheckNumberMin(Min='1',value='') failed!
- (No pass)


[2006-04-21:21:01:15]EventHandler('Check1.Error.',OldRet=-1)
[2006-04-21:21:01:15]Return=TMHF_CONTINUE
[2006-04-21:21:01:15]@@@ Session name ['ProductInstall.CheckRequirement.5']
return code = 0
[2006-04-21:21:01:15]EventHandler('Step1.Success.',OldRet=0)
[2006-04-21:21:01:15]EventHandler return code = 0
Check CSM 3.0 Security Server Infomation

-> Check program version
- 7.2


[2006-04-21:21:01:15]EventHandler('Check1.Success.',OldRet=0)
-> Check program language type
- en


[2006-04-21:21:01:15]EventHandler('Check2.Success.',OldRet=0)
[2006-04-21:21:01:15]@@@ Session name ['ProductInstall.CheckRequirement.1']
return code = 0
[2006-04-21:21:01:15]EventHandler('Step2.Success.',OldRet=0)
[2006-04-21:21:01:15]EventHandler return code = 0
Stop Related Service(s)

[2006-04-21:21:01:15]CHFS_StopServiceSection::Run('ProductInstall.StopS ervice.1')
-> Stop Trend Micro Security Server Master Service


[2006-04-21:21:01:15]-> Stop Trend Micro Security Server Master Service


[2006-04-21:21:01:17]SMStopService('ofcservice') ret=0
[2006-04-21:21:01:17]EventHandler('Service1.Success.',OldRet=0)
[2006-04-21:21:01:17]CHFS_StopServiceSection::Run('ProductInstall.StopS ervice.1')
iRet=0
[2006-04-21:21:01:17]@@@ Session name ['ProductInstall.StopService.1']
return code = 0
[2006-04-21:21:01:17]EventHandler('Step3.Success.',OldRet=0)
[2006-04-21:21:01:17]EventHandler return code = 0
Check Disk size

-> Check CSM 3.0 Security Server free disk space.
- C:\Program Files\Trend Micro\Security Server\PCCSRV\


[2006-04-21:21:01:17]EventHandler('Check1.Success.',OldRet=0)
[2006-04-21:21:01:17]@@@ Session name ['ProductInstall.CheckRequirement.3']
return code = 0
[2006-04-21:21:01:17]EventHandler('Step4.Success.',OldRet=0)
[2006-04-21:21:01:17]EventHandler return code = 0
Backup & Replace Files

[2006-04-21:21:01:17]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup1' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup1.
[2006-04-21:21:01:17]Patch [-> Duplicate CSM 3.0 Modules : FileGroup1]
[Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Pccnt\Co mmon]


[2006-04-21:21:01:17][Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Pccnt\Co mmon]
[2006-04-21:21:01:17][OfcPfwSvc.exe : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Pccnt\Common\OfcPfwSvc.exe[7.2 1030]->C:\Program Files\Trend
Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Pccnt\Co mmon\OfcPfwSvc.exe]
[2006-04-21:21:01:17][OfcPfwSvc.exe :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup1\OfcPfwSvc .exe[7.2
1147]->C:\Program Files\Trend Micro\Security
Server\PCCSRV\Pccnt\Common\OfcPfwSvc.exe[7.2 1030]]
Success.


[2006-04-21:21:01:17]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup2' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup2.
[2006-04-21:21:01:17]Patch [-> Duplicate CSM 3.0 Modules : FileGroup2]
[Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX\con fig]


[2006-04-21:21:01:17][Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX\con fig]
[2006-04-21:21:01:17][DefaultWhiteList.txt : C:\Program Files\Trend
Micro\Security Server\PCCSRV\SMEX\config\DefaultWhiteList.txt->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX\con fig\DefaultWhiteList.txt]
[2006-04-21:21:01:17][OnCopyError] Skip
[2006-04-21:21:01:17][DefaultWhiteList.txt : C:\Program Files\Trend
Micro\Security Server\PCCSRV\SMEX\config\DefaultWhiteList.txt->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX\con fig\DefaultWhiteList.txt
skip extra files.]
[2006-04-21:21:01:17][DefaultWhiteList.txt :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup2\DefaultWh iteList.txt->C:\Program
Files\Trend Micro\Security Server\PCCSRV\SMEX\config\DefaultWhiteList.txt]
Success.


[2006-04-21:21:01:17]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup3' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup3.
[2006-04-21:21:01:17]Patch [-> Duplicate CSM 3.0 Modules : FileGroup3]
[Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\products]


[2006-04-21:21:01:17][Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\products]
[2006-04-21:21:01:17][product_list.htm : C:\Program Files\Trend
Micro\Security
Server\PCCSRV\Web_SMB\Web_console\HTML\products\pr oduct_list.htm->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\products\product_list.htm]
[2006-04-21:21:01:17][product_list.htm :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup3\product_l ist.htm->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_SMB\Web_console\HTML\products\pr oduct_list.htm]
Success.


[2006-04-21:21:01:17]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup4' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup4.
[2006-04-21:21:01:17]Patch [-> Duplicate CSM 3.0 Modules : FileGroup4]
[Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\CGI]


[2006-04-21:21:01:17][Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\CGI]
[2006-04-21:21:01:18][cgiShowClientAdm.exe : C:\Program Files\Trend
Micro\Security
Server\PCCSRV\Web_SMB\Web_console\CGI\cgiShowClien tAdm.exe->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\CGI\cgiShowClientAdm.exe]
[2006-04-21:21:01:18][cgiShowClientAdm.exe :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup4\cgiShowCl ientAdm.exe->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_SMB\Web_console\CGI\cgiShowClien tAdm.exe]
[2006-04-21:21:01:18][cgiShowSummary.exe : C:\Program Files\Trend
Micro\Security
Server\PCCSRV\Web_SMB\Web_console\CGI\cgiShowSumma ry.exe->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\CGI\cgiShowSummary.exe]
[2006-04-21:21:01:18][cgiShowSummary.exe :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup4\cgiShowSu mmary.exe->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_SMB\Web_console\CGI\cgiShowSumma ry.exe]
Success.


[2006-04-21:21:01:18]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup5' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup5.
[2006-04-21:21:01:18]Patch [-> Duplicate CSM 3.0 Modules : FileGroup5]
[Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Admin]


[2006-04-21:21:01:18][Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Admin]
[2006-04-21:21:01:18][tmuninst.ptn : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Admin\tmuninst.ptn->C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Admin\tm uninst.ptn]
[2006-04-21:21:01:18][tmuninst.ptn :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup5\tmuninst. ptn->C:\Program
Files\Trend Micro\Security Server\PCCSRV\Admin\tmuninst.ptn]
[2006-04-21:21:01:18][tmun : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Admin\tmun->C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Admin\tm un]
[2006-04-21:21:01:18][tmun :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup5\tmun->C:\Program
Files\Trend Micro\Security Server\PCCSRV\Admin\tmun]
Success.


[2006-04-21:21:01:18]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup6' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup6.
[2006-04-21:21:01:18]Patch [-> Duplicate CSM 3.0 Modules : FileGroup6]
[Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_cons ole\ClientInstall]


[2006-04-21:21:01:18][Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_cons ole\ClientInstall]
[2006-04-21:21:01:18][Install.cab : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Web_console\ClientInstall\Install.ca b->C:\Program Files\Trend
Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_cons ole\ClientInstall\Install.cab]
[2006-04-21:21:01:19][Install.cab :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup6\Install.c ab->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_console\ClientInstall\Install.ca b]
Success.


[2006-04-21:21:01:19]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup7' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup7.
[2006-04-21:21:01:19]Patch [-> Duplicate CSM 3.0 Modules : FileGroup7]
[Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\serveradm]


[2006-04-21:21:01:19][Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\serveradm]
[2006-04-21:21:01:19][global_setting.htm : C:\Program Files\Trend
Micro\Security
Server\PCCSRV\Web_SMB\Web_console\HTML\serveradm\g lobal_setting.htm->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\serveradm\global_setting.htm]
[2006-04-21:21:01:19][global_setting.htm :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup7\global_se tting.htm->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_SMB\Web_console\HTML\serveradm\g lobal_setting.htm]
Success.


[2006-04-21:21:01:19]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup8' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup8.
[2006-04-21:21:01:19]Patch [-> Duplicate CSM 3.0 Modules : FileGroup8]
[Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Private]


[2006-04-21:21:01:19][Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Private]
[2006-04-21:21:01:19][dashboard.ini : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Private\dashboard.ini->C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Private\ dashboard.ini]
[2006-04-21:21:01:20][dashboard.ini :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup8\dashboard .ini->C:\Program
Files\Trend Micro\Security Server\PCCSRV\Private\dashboard.ini]
Success.


[2006-04-21:21:01:20]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup9' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup9.
[2006-04-21:21:01:20]Patch [-> Duplicate CSM 3.0 Modules : FileGroup9]
[Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\help]


[2006-04-21:21:01:20][Create dir : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\help]
[2006-04-21:21:01:20][About.htm : C:\Program Files\Trend Micro\Security
Server\PCCSRV\Web_SMB\Web_console\HTML\help\About. htm->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\help\About.htm]
[2006-04-21:21:01:20][About.htm :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup9\About.htm->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_SMB\Web_console\HTML\help\About. htm]
Success.


[2006-04-21:21:01:20]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup10' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup10.
[2006-04-21:21:01:20]Patch [-> Duplicate CSM 3.0 Modules : FileGroup10]
[2006-04-21:21:01:20][instCsmInstTask.dll : C:\Program Files\Trend
Micro\Security Server\PCCSRV\SMEX\instCsmInstTask.dll[7.2 1131]->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX\ins tCsmInstTask.dll]
[2006-04-21:21:01:20][instCsmInstTask.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup10\instCsmI nstTask.dll[7.2
1297]->C:\Program Files\Trend Micro\Security
Server\PCCSRV\SMEX\instCsmInstTask.dll[7.2 1131]]
[2006-04-21:21:01:20][instCsmInstTask.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_osce_72_win_en_SP1\Tmhotfix\FileGroup10\instCsmI nstTask.dll->C:\Program
Files\Trend Micro\Security Server\PCCSRV\SMEX\instCsmInstTask.dll fail]
Fail.


[2006-04-21:21:01:20][CHFS_CopyFileGroupToSection::Run(...)=-1100]
[2006-04-21:21:01:20]@@@ Session name ['ProductInstall.CopyFileGroupTo.1']
return code = -1100
[2006-04-21:21:01:20]EventHandler('Step5.Error.',OldRet=-1100)
[2006-04-21:21:01:20]EventHandler() return code = -1100
[2006-04-21:21:01:20]EventHandler return code = -1100
Rollback:Backup & Replace Files

Rollback -> Duplicate CSM 3.0 Modules : FileGroup10.
[2006-04-21:21:01:22]ROLLBACK [-> Duplicate CSM 3.0 Modules : FileGroup10]
[2006-04-21:21:01:22][File not existed, skip it: utilUpgrade.dll]
[2006-04-21:21:01:22][File not existed, skip it: Smex70Install.dll]
[2006-04-21:21:01:22][File not existed, skip it: utilDebug.dll]
[2006-04-21:21:01:22][File not existed, skip it: cfgSmex70Settings.dll]
[2006-04-21:21:01:22][File not existed, skip it: filterCommon.dll]
[2006-04-21:21:01:22][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX\ins tCsmInstTask.dll :
C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX\ins tCsmInstTask.dll[7.2
1131]->C:\Program Files\Trend Micro\Security
Server\PCCSRV\SMEX\instCsmInstTask.dll[7.2 1131]]
[2006-04-21:21:01:22][Rollback failed , skip it : C:\Program Files\Trend
Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX\ins tCsmInstTask.dll->C:\Program
Files\Trend Micro\Security Server\PCCSRV\SMEX\instCsmInstTask.dll]
[2006-04-21:21:01:22][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX\ins tCsmInstTask.dll :
C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX\ins tCsmInstTask.dll[7.2
1131]->C:\Program Files\Trend Micro\Security
Server\PCCSRV\SMEX\instCsmInstTask.dll[7.2 1131] fail.]
Success..




Rollback -> Duplicate CSM 3.0 Modules : FileGroup9.
[2006-04-21:21:01:22]ROLLBACK [-> Duplicate CSM 3.0 Modules : FileGroup9]
[2006-04-21:21:01:22][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\help\About.htm
: C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\help\About.htm->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_SMB\Web_console\HTML\help\About. htm]
Success..




Rollback -> Duplicate CSM 3.0 Modules : FileGroup8.
[2006-04-21:21:01:22]ROLLBACK [-> Duplicate CSM 3.0 Modules : FileGroup8]
[2006-04-21:21:01:22][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Private\ dashboard.ini : C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Private\ dashboard.ini->C:\Program
Files\Trend Micro\Security Server\PCCSRV\Private\dashboard.ini]
Success..




Rollback -> Duplicate CSM 3.0 Modules : FileGroup7.
[2006-04-21:21:01:22]ROLLBACK [-> Duplicate CSM 3.0 Modules : FileGroup7]
[2006-04-21:21:01:22][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\serveradm\global_setting.htm
: C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\serveradm\global_setting.htm->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_SMB\Web_console\HTML\serveradm\g lobal_setting.htm]
Success..




Rollback -> Duplicate CSM 3.0 Modules : FileGroup6.
[2006-04-21:21:01:22]ROLLBACK [-> Duplicate CSM 3.0 Modules : FileGroup6]
[2006-04-21:21:01:22][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_cons ole\ClientInstall\Install.cab
: C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_cons ole\ClientInstall\Install.cab->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_console\ClientInstall\Install.ca b]
Success..




Rollback -> Duplicate CSM 3.0 Modules : FileGroup5.
[2006-04-21:21:01:23]ROLLBACK [-> Duplicate CSM 3.0 Modules : FileGroup5]
[2006-04-21:21:01:23][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Admin\tm un : C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Admin\tm un->C:\Program Files\Trend
Micro\Security Server\PCCSRV\Admin\tmun]
[2006-04-21:21:01:23][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Admin\tm uninst.ptn : C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Admin\tm uninst.ptn->C:\Program
Files\Trend Micro\Security Server\PCCSRV\Admin\tmuninst.ptn]
Success..




Rollback -> Duplicate CSM 3.0 Modules : FileGroup4.
[2006-04-21:21:01:23]ROLLBACK [-> Duplicate CSM 3.0 Modules : FileGroup4]
[2006-04-21:21:01:23][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\CGI\cgiShowSummary.exe
: C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\CGI\cgiShowSummary.exe->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_SMB\Web_console\CGI\cgiShowSumma ry.exe]
[2006-04-21:21:01:23][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\CGI\cgiShowClientAdm.exe
: C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\CGI\cgiShowClientAdm.exe->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_SMB\Web_console\CGI\cgiShowClien tAdm.exe]
Success..




Rollback -> Duplicate CSM 3.0 Modules : FileGroup3.
[2006-04-21:21:01:23]ROLLBACK [-> Duplicate CSM 3.0 Modules : FileGroup3]
[2006-04-21:21:01:23][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\products\product_list.htm
: C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\products\product_list.htm->C:\Program
Files\Trend Micro\Security
Server\PCCSRV\Web_SMB\Web_console\HTML\products\pr oduct_list.htm]
Success..




Rollback -> Duplicate CSM 3.0 Modules : FileGroup2.
[2006-04-21:21:01:23]ROLLBACK [-> Duplicate CSM 3.0 Modules : FileGroup2]
[2006-04-21:21:01:23][File not existed, skip it: DefaultWhiteList.txt]
Success..




Rollback -> Duplicate CSM 3.0 Modules : FileGroup1.
[2006-04-21:21:01:23]ROLLBACK [-> Duplicate CSM 3.0 Modules : FileGroup1]
[2006-04-21:21:01:23][C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Pccnt\Co mmon\OfcPfwSvc.exe :
C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Pccnt\Co mmon\OfcPfwSvc.exe[7.2
1030]->C:\Program Files\Trend Micro\Security
Server\PCCSRV\Pccnt\Common\OfcPfwSvc.exe[7.2 1147]]
Success..




[2006-04-21:21:01:23][Remove C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX] return [145]
[2006-04-21:21:01:23][Remove C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\help]
[2006-04-21:21:01:23][Remove C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Private]
[2006-04-21:21:01:23][Remove C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\serveradm]
[2006-04-21:21:01:23][Remove C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_cons ole\ClientInstall]
[2006-04-21:21:01:23][Remove C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Admin]
[2006-04-21:21:01:23][Remove C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\CGI]
[2006-04-21:21:01:23][Remove C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Web_SMB\ Web_console\HTML\products]
[2006-04-21:21:01:23][Remove C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\SMEX\con fig]
[2006-04-21:21:01:23][Remove C:\Program Files\Trend Micro\Security
Server\PCCSRV\Backup\Service_Pack_1_B1147\Pccnt\Co mmon]
Rollback:Stop Related Service(s)

[2006-04-21:21:01:23]CHFS_StopServiceSection::Rollback('ProductInstall. StopService.1')
Rollback:-> Stop Trend Micro Security Server Master Service


[2006-04-21:21:01:30]SMStartService('ofcservice') ret=0
Installation failed!
[2006-04-21:21:01:40]Doing command '<CREATEBLOCKPROCESS>' exitCode=0
[2006-04-21:21:01:40]@ Update Global Symbol table: 'RETCODE'='0'
[2006-04-21:21:01:40]Set Global Symbol 'RETCODE' = 0
[2006-04-21:21:01:40]return code = -100
[2006-04-21:21:01:40]Success to run 'TMPatch.exe' in folder
'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_ 30_osce_72_win_en_SP1\Tmhotfix'
[2006-04-21:21:01:40]EventHandler('Run1.Success.',OldRet=0)
[2006-04-21:21:01:40]In the silent mode, use Default action to continue
installation.[Run1.Success.Default]
[2006-04-21:21:01:40]CHFS_RunSection::Run('ProductInstall.Run.1') Ret=0
[2006-04-21:21:01:40]@@@ Session name ['ProductInstall.Run.1'] return code =
0
[2006-04-21:21:01:40]EventHandler('Step2.Success.',OldRet=0)
[2006-04-21:21:01:40]In the silent mode, use Default action to continue
installation.[Step2.Success.Default]
[2006-04-21:21:01:40]EventHandler return code = 0
Check CSM 3.0 Messaging Security Infomation

-> Check SMEX program version
- 7.2


[2006-04-21:21:01:40]EventHandler('Check1.Success.',OldRet=0)
[2006-04-21:21:01:40]In the silent mode, use Default action to continue
installation.[Check1.Success.Default]
[2006-04-21:21:01:40]@@@ Session name ['ProductInstall.CheckRequirement.2']
return code = 0
[2006-04-21:21:01:40]EventHandler('Step3.Success.',OldRet=0)
[2006-04-21:21:01:40]In the silent mode, use Default action to continue
installation.[Step3.Success.Default]
[2006-04-21:21:01:40]EventHandler return code = 0
ProductInstall.Run.2

[2006-04-21:21:01:40]CHFS_RunSection::Run('ProductInstall.Run.2')
SMEX SP1 Installaton


[2006-04-21:21:01:40]strType(TMHF_RunAtBackgroundAndWaitForReturn)
[2006-04-21:21:01:40]Run 'TMPatch.exe' in folder
'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_ 30_smex_72_win_en_SP1'
[2006-04-21:21:01:40]CreateProcess(TMPatch.exe)


@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ Log Start
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@


[2006-04-21:21:01:41]*** Begin of debug log ***
[2006-04-21:21:01:41]Current Module Path =
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\
[2006-04-21:21:01:41]@ Update Global Symbol table: 'WINDIR'='C:\WINDOWS'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'SYSWINDIR'='C:\WINDOWS'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'COMPUTER'='testSVR2'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'OS_TYPE'='WIN.NET'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'LOGIN_ACCOUNT'='ADMIN'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'NEED_REBOOT'='FALSE'
[2006-04-21:21:01:41]@ Update Global Symbol table:
'TEMP'='C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\'
[2006-04-21:21:01:41]@ Update Global Symbol table:
'SOURCEDIR'='C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pf t24.tmp\csm_30_smex_72_win_en_SP1\'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'RETCODE'='0'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'DATE'='2006-04-21'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'YEAR'='2006'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'MONTH'='04'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'DAY'='21'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'TIME'='21:01:41'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'HOUR'='21'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'MINUTE'='01'
[2006-04-21:21:01:41]@ Update Global Symbol table: 'SECOND'='41'
[2006-04-21:21:01:41]GetPrivateProfileSection('ProductInstall.Symbols')
size=645
[2006-04-21:21:01:41]@ Update Symbol table: 'PatchDescription'='Client
Server Messaging Security v3.0 - Messaging Security Agent Service Pack 1'
[2006-04-21:21:01:41]@ Update Symbol table: 'COMMENT'='CSM 3.0 Messaging
Security Agent Service Pack 1 Build 1297'
[2006-04-21:21:01:41]@ Update Symbol table: 'CurrentVersion'='7.2'
[2006-04-21:21:01:41]@ Update Symbol table: 'CurrentProductPath'='C:\Program
Files\Trend Micro\Messaging Security Agent\'
[2006-04-21:21:01:41]@ Update Symbol table: 'CurrentLangTypeValue'='9'
RegOpenKeyEx key='SOFTWARE\TrendMicro\ScanMail for
Exchange\Patch\%Patch_NUMBER%' Failed! ret=2,lasterror=183
[2006-04-21:21:01:41]@ Update Symbol table: 'PatchSTATUS'=''
[2006-04-21:21:01:41]@ Update Symbol table: 'Readme_Name'='readme.txt'
[2006-04-21:21:01:41]@ Update Symbol table: 'ServicePack_Number'='1'
[2006-04-21:21:01:41]@ Update Symbol table: 'ServicePack_Build'='1297'
Check CSM 3.0 Security Server Infomation

-> Check program version
- 7.2


[2006-04-21:21:01:45]EventHandler('Check1.Success.',OldRet=0)
-> Check program language type
[2006-04-21:21:01:45]*** Warning: Item 'Check2.Number.Min' not found in
Section 'ProductInstall.CheckRequirement.1' !
[2006-04-21:21:01:45]*** Warning: Item 'Check2.Number.Max' not found in
Section 'ProductInstall.CheckRequirement.1' !
- 9


[2006-04-21:21:01:45]EventHandler('Check2.Success.',OldRet=0)
[2006-04-21:21:01:45]@@@ Session name ['ProductInstall.CheckRequirement.1']
return code = 0
[2006-04-21:21:01:45]EventHandler('Step1.Success.',OldRet=0)
[2006-04-21:21:01:45]EventHandler return code = 0
Stop Related Service(s)

[2006-04-21:21:01:45]CHFS_StopServiceSection::Run('ProductInstall.StopS ervice.1')
-> Stopping ScanMail_RemoteConfig service


[2006-04-21:21:01:45]-> Stopping ScanMail_RemoteConfig service


[2006-04-21:21:01:46]SMStopService('ScanMail_RemoteConfig') ret=0
[2006-04-21:21:01:46]EventHandler('Service1.Success.',OldRet=0)
-> Stopping ScanMail_Master service


[2006-04-21:21:01:46]-> Stopping ScanMail_Master service


[2006-04-21:21:02:27]SMStopService('ScanMail_Master') ret=0
[2006-04-21:21:02:27]EventHandler('Service2.Success.',OldRet=0)
-> Stopping ScanMail_SystemWatcher service


[2006-04-21:21:02:27]-> Stopping ScanMail_SystemWatcher service


[2006-04-21:21:02:28]SMStopService('ScanMail_SystemWatcher') ret=0
[2006-04-21:21:02:28]EventHandler('Service3.Success.',OldRet=0)
-> Stopping World Wide Web Publishing Service


[2006-04-21:21:02:28]-> Stopping World Wide Web Publishing Service


[2006-04-21:21:02:31]SMStopService('W3svc') ret=0
[2006-04-21:21:02:31]EventHandler('Service4.Success.',OldRet=0)
-> Stopping IMAP4 Service


[2006-04-21:21:02:31]-> Stopping IMAP4 Service


[2006-04-21:21:02:31]SMStopService('IMAP4Svc') ret=0
[2006-04-21:21:02:31]EventHandler('Service5.Success.',OldRet=0)
-> Stopping POP3 Service


[2006-04-21:21:02:31]-> Stopping POP3 Service


[2006-04-21:21:02:31]SMStopService('POP3Svc') ret=0
[2006-04-21:21:02:31]EventHandler('Service6.Success.',OldRet=0)
-> Stopping NNTP Service


[2006-04-21:21:02:31]-> Stopping NNTP Service


[2006-04-21:21:02:31]SMStopService('NntpSvc') ret=0
[2006-04-21:21:02:31]EventHandler('Service7.Success.',OldRet=0)
-> Stopping SMTP Service


[2006-04-21:21:02:31]-> Stopping SMTP Service


[2006-04-21:21:02:34]SMStopService('Smtpsvc') ret=0
[2006-04-21:21:02:34]EventHandler('Service8.Success.',OldRet=0)
-> Stopping FTP Publishing Service


[2006-04-21:21:02:34]-> Stopping FTP Publishing Service


[2006-04-21:21:02:34]SMStopService('MSFtpsvc') ret=1060
- The specified service does not exist as an installed service.




[2006-04-21:21:02:34]EventHandler('Service9.Error.',OldRet=-1)
[2006-04-21:21:02:34]Return=TMHF_CONTINUE
-> Stopping MTA Stacks Service


[2006-04-21:21:02:34]-> Stopping MTA Stacks Service


[2006-04-21:21:02:34]SMStopService('MSExchangeMTA') ret=0
[2006-04-21:21:02:34]EventHandler('Service10.Success.',OldRet=0)
-> Stopping Microsoft Exchange Information Store Service


[2006-04-21:21:02:34]-> Stopping Microsoft Exchange Information Store
Service


[2006-04-21:21:03:00]SMStopService('MSExchangeIS') ret=0
[2006-04-21:21:03:00]EventHandler('Service11.Success.',OldRet=0)
-> Stopping Routing Engine Service


[2006-04-21:21:03:00]-> Stopping Routing Engine Service


[2006-04-21:21:03:08]SMStopService('RESvc') ret=0
[2006-04-21:21:03:08]EventHandler('Service12.Success.',OldRet=0)
-> Stopping HTTP SSL Service


[2006-04-21:21:03:08]-> Stopping HTTP SSL Service


[2006-04-21:21:03:11]SMStopService('HTTPFilter') ret=0
[2006-04-21:21:03:11]EventHandler('Service13.Success.',OldRet=0)
-> Stopping IIS Admin Service


[2006-04-21:21:03:11]-> Stopping IIS Admin Service


[2006-04-21:21:03:24]SMStopService('Iisadmin') ret=0
[2006-04-21:21:03:24]EventHandler('Service14.Success.',OldRet=0)
[2006-04-21:21:03:24]CHFS_StopServiceSection::Run('ProductInstall.StopS ervice.1')
iRet=0
[2006-04-21:21:03:24]@@@ Session name ['ProductInstall.StopService.1']
return code = 0
[2006-04-21:21:03:24]EventHandler('Step2.Success.',OldRet=0)
[2006-04-21:21:03:24]EventHandler return code = 0
Backup & Replace Files

[2006-04-21:21:03:24]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup1' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup1.
[2006-04-21:21:03:24]Patch [-> Duplicate CSM 3.0 Modules : FileGroup1]
[Create dir : C:\Program Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297]


[2006-04-21:21:03:24][Create dir : C:\Program Files\Trend Micro\Messaging
Security Agent\Backup\Service_Pack_1_B1297]
[2006-04-21:21:03:24][TmMsg.dll : C:\Program Files\Trend Micro\Messaging
Security Agent\TmMsg.dll[2.0 66691]->C:\Program Files\Trend Micro\Messaging
Security Agent\Backup\Service_Pack_1_B1297\TmMsg.dll]
[2006-04-21:21:03:24][TmMsg.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup1\TmMsg.dll[2.0
66693]->C:\Program Files\Trend Micro\Messaging Security Agent\TmMsg.dll[2.0
66691]]
[2006-04-21:21:03:25][servWebUIProcessor.dll : C:\Program Files\Trend
Micro\Messaging Security Agent\servWebUIProcessor.dll[7.2 1122]->C:\Program
Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\servWebUIProcess or.dll[2.0 66691]]
[2006-04-21:21:03:25][servWebUIProcessor.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup1\servWebUIProcessor .dll[7.2
1297]->C:\Program Files\Trend Micro\Messaging Security
Agent\servWebUIProcessor.dll[7.2 1122]]
[2006-04-21:21:03:25][cfgSmex70Settings.dll : C:\Program Files\Trend
Micro\Messaging Security Agent\cfgSmex70Settings.dll[7.2 1122]->C:\Program
Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\cfgSmex70Setting s.dll[7.2 1122]]
[2006-04-21:21:03:25][cfgSmex70Settings.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup1\cfgSmex70Settings. dll[7.2
1297]->C:\Program Files\Trend Micro\Messaging Security
Agent\cfgSmex70Settings.dll[7.2 1122]]
[2006-04-21:21:03:25][filterCommon.dll : C:\Program Files\Trend
Micro\Messaging Security Agent\filterCommon.dll[7.2 1122]->C:\Program
Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\filterCommon.dll[7.2 1122]]
[2006-04-21:21:03:25][filterCommon.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup1\filterCommon.dll[7.2
1297]->C:\Program Files\Trend Micro\Messaging Security
Agent\filterCommon.dll[7.2 1122]]
[2006-04-21:21:03:25][utilTMVSWrapper.dll : C:\Program Files\Trend
Micro\Messaging Security Agent\utilTMVSWrapper.dll[7.2 1122]->C:\Program
Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\utilTMVSWrapper. dll[7.2 1122]]
[2006-04-21:21:03:25][utilTMVSWrapper.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup1\utilTMVSWrapper.dl l[7.2
1297]->C:\Program Files\Trend Micro\Messaging Security
Agent\utilTMVSWrapper.dll[7.2 1122]]
[2006-04-21:21:03:25][adapterVSAPI25.dll : C:\Program Files\Trend
Micro\Messaging Security Agent\adapterVSAPI25.dll[7.2 1122]->C:\Program
Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\adapterVSAPI25.d ll[7.2 1122]]
[2006-04-21:21:03:25][adapterVSAPI25.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup1\adapterVSAPI25.dll[7.2
1297]->C:\Program Files\Trend Micro\Messaging Security
Agent\adapterVSAPI25.dll[7.2 1122]]
[2006-04-21:21:03:25][instISDeferredCustomAction.dll : C:\Program
Files\Trend Micro\Messaging Security
Agent\instISDeferredCustomAction.dll[7.2 1122]->C:\Program Files\Trend
Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\instISDeferredCu stomAction.dll[7.2 1122]]
[2006-04-21:21:03:25][instISDeferredCustomAction.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup1\instISDeferredCust omAction.dll[7.2
1297]->C:\Program Files\Trend Micro\Messaging Security
Agent\instISDeferredCustomAction.dll[7.2 1122]]
[2006-04-21:21:03:25][utilDebug.dll : C:\Program Files\Trend Micro\Messaging
Security Agent\utilDebug.dll[7.2 1122]->C:\Program Files\Trend
Micro\Messaging Security Agent\Backup\Service_Pack_1_B1297\utilDebug.dll[7.2
1122]]
[2006-04-21:21:03:25][utilDebug.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup1\utilDebug.dll[7.2
1297]->C:\Program Files\Trend Micro\Messaging Security
Agent\utilDebug.dll[7.2 1122]]
[2006-04-21:21:03:25][utilUpgrade.dll : C:\Program Files\Trend
Micro\Messaging Security Agent\utilUpgrade.dll[7.2 1122]->C:\Program
Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\utilUpgrade.dll[7.2 1122]]
[2006-04-21:21:03:25][utilUpgrade.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup1\utilUpgrade.dll[7.2
1297]->C:\Program Files\Trend Micro\Messaging Security
Agent\utilUpgrade.dll[7.2 1122]]
[2006-04-21:21:03:25][toolDefaultWhiteListRemover.exe : C:\Program
Files\Trend Micro\Messaging Security
Agent\toolDefaultWhiteListRemover.exe[7.2 1297]->C:\Program Files\Trend
Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\toolDefaultWhite ListRemover.exe[7.2 1122]]
[2006-04-21:21:03:25][OnCopyError] Skip
[2006-04-21:21:03:25][toolDefaultWhiteListRemover.exe : C:\Program
Files\Trend Micro\Messaging Security
Agent\toolDefaultWhiteListRemover.exe[7.2 1297]->C:\Program Files\Trend
Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\toolDefaultWhite ListRemover.exe[7.2 1122]
skip extra files.]
[2006-04-21:21:03:25][toolDefaultWhiteListRemover.exe :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup1\toolDefaultWhiteLi stRemover.exe[7.2
1297]->C:\Program Files\Trend Micro\Messaging Security
Agent\toolDefaultWhiteListRemover.exe[7.2 1122]]
[2006-04-21:21:03:25][cmdQuarantineManager.dll : C:\Program Files\Trend
Micro\Messaging Security Agent\cmdQuarantineManager.dll[7.2
1122]->C:\Program Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\cmdQuarantineMan ager.dll[7.2 1122]]
[2006-04-21:21:03:25][cmdQuarantineManager.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup1\cmdQuarantineManag er.dll[7.2
1297]->C:\Program Files\Trend Micro\Messaging Security
Agent\cmdQuarantineManager.dll[7.2 1122]]
Success.


[2006-04-21:21:03:25]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup2' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup2.
[2006-04-21:21:03:25]Patch [-> Duplicate CSM 3.0 Modules : FileGroup2]
[Create dir : C:\Program Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\web\html]


[2006-04-21:21:03:25][Create dir : C:\Program Files\Trend Micro\Messaging
Security Agent\Backup\Service_Pack_1_B1297\web\html]
[2006-04-21:21:03:25][index.htm : C:\Program Files\Trend Micro\Messaging
Security Agent\web\html\index.htm->C:\Program Files\Trend Micro\Messaging
Security Agent\Backup\Service_Pack_1_B1297\web\html\index.h tm]
[2006-04-21:21:03:25][index.htm :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup2\index.htm->C:\Program
Files\Trend Micro\Messaging Security Agent\web\html\index.htm]
[2006-04-21:21:03:25][top.htm : C:\Program Files\Trend Micro\Messaging
Security Agent\web\html\top.htm->C:\Program Files\Trend Micro\Messaging
Security Agent\Backup\Service_Pack_1_B1297\web\html\top.htm]
[2006-04-21:21:03:25][top.htm :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup2\top.htm->C:\Program
Files\Trend Micro\Messaging Security Agent\web\html\top.htm]
Success.


[2006-04-21:21:03:25]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup3' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup3.
[2006-04-21:21:03:25]Patch [-> Duplicate CSM 3.0 Modules : FileGroup3]
[Create dir : C:\Program Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\engine\Emanager]


[2006-04-21:21:03:25][Create dir : C:\Program Files\Trend Micro\Messaging
Security Agent\Backup\Service_Pack_1_B1297\engine\Emanager]
[2006-04-21:21:03:26][em_helpr.dll : C:\Program Files\Trend Micro\Messaging
Security Agent\engine\Emanager\em_helpr.dll[6.0 1248]->C:\Program
Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\engine\Emanager\ em_helpr.dll]
[2006-04-21:21:03:26][em_helpr.dll :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup3\em_helpr.dll[6.0
1251]->C:\Program Files\Trend Micro\Messaging Security
Agent\engine\Emanager\em_helpr.dll[6.0 1248]]
Success.


[2006-04-21:21:03:26]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup4' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup4.
[2006-04-21:21:03:26]Patch [-> Duplicate CSM 3.0 Modules : FileGroup4]
[Create dir : C:\Program Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\web\html\scan]


[2006-04-21:21:03:26][Create dir : C:\Program Files\Trend Micro\Messaging
Security Agent\Backup\Service_Pack_1_B1297\web\html\scan]
[2006-04-21:21:03:26][Virusscanning.htm : C:\Program Files\Trend
Micro\Messaging Security Agent\web\html\scan\Virusscanning.htm->C:\Program
Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\web\html\scan\Vi russcanning.htm]
[2006-04-21:21:03:26][Virusscanning.htm :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup4\Virusscanning.htm->C:\Program
Files\Trend Micro\Messaging Security Agent\web\html\scan\Virusscanning.htm]
[2006-04-21:21:03:26][Attachmentblocking.htm : C:\Program Files\Trend
Micro\Messaging Security
Agent\web\html\scan\Attachmentblocking.htm->C:\Program Files\Trend
Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\web\html\scan\At tachmentblocking.htm]
[2006-04-21:21:03:26][Attachmentblocking.htm :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup4\Attachmentblocking .htm->C:\Program
Files\Trend Micro\Messaging Security
Agent\web\html\scan\Attachmentblocking.htm]
Success.


[2006-04-21:21:03:26]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup5' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup5.
[2006-04-21:21:03:26]Patch [-> Duplicate CSM 3.0 Modules : FileGroup5]
[Create dir : C:\Program Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\config]


[2006-04-21:21:03:26][Create dir : C:\Program Files\Trend Micro\Messaging
Security Agent\Backup\Service_Pack_1_B1297\config]
[2006-04-21:21:03:26][DefaultWhiteList.txt : C:\Program Files\Trend
Micro\Messaging Security Agent\config\DefaultWhiteList.txt->C:\Program
Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\config\DefaultWh iteList.txt]
[2006-04-21:21:03:26][OnCopyError] Skip
[2006-04-21:21:03:26][DefaultWhiteList.txt : C:\Program Files\Trend
Micro\Messaging Security Agent\config\DefaultWhiteList.txt->C:\Program
Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\config\DefaultWh iteList.txt skip extra
files.]
[2006-04-21:21:03:26][DefaultWhiteList.txt :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup5\DefaultWhiteList.t xt->C:\Program
Files\Trend Micro\Messaging Security Agent\config\DefaultWhiteList.txt]
Success.


[2006-04-21:21:03:26]*** Warning: Item 'OnCopyFail' not found in Section
'FileGroup6' !
Patch -> Duplicate CSM 3.0 Modules : FileGroup6.
[2006-04-21:21:03:26]Patch [-> Duplicate CSM 3.0 Modules : FileGroup6]
[Create dir : C:\Program Files\Trend Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\web\html\quarant ine]


[2006-04-21:21:03:26][Create dir : C:\Program Files\Trend Micro\Messaging
Security Agent\Backup\Service_Pack_1_B1297\web\html\quarant ine]
[2006-04-21:21:03:26][Query.htm : C:\Program Files\Trend Micro\Messaging
Security Agent\web\html\quarantine\Query.htm->C:\Program Files\Trend
Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\web\html\quarant ine\Query.htm]
[2006-04-21:21:03:26][Query.htm :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup6\Query.htm->C:\Program
Files\Trend Micro\Messaging Security Agent\web\html\quarantine\Query.htm]
[2006-04-21:21:03:26][Resend_Info.htm : C:\Program Files\Trend
Micro\Messaging Security
Agent\web\html\quarantine\Resend_Info.htm->C:\Program Files\Trend
Micro\Messaging Security
Agent\Backup\Service_Pack_1_B1297\web\html\quarant ine\Resend_Info.htm]
[2006-04-21:21:03:26][Resend_Info.htm :
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_3 0_smex_72_win_en_SP1\FileGroup6\Resend_Info.htm->C:\Program
Files\Trend Micro\Messaging Security
Agent\web\html\quarantine\Resend_Info.htm]
Success.


[2006-04-21:21:03:26][CHFS_CopyFileGroupToSection::Run(...)=0]
[2006-04-21:21:03:26]@@@ Session name ['ProductInstall.CopyFileGroupTo.1']
return code = 0
[2006-04-21:21:03:26]EventHandler('Step3.Success.',OldRet=0)
[2006-04-21:21:03:26]EventHandler return code = 0
Update Registry Keys Information

[2006-04-21:21:03:26]CHFS_UpdateRegistrySection::Run(ProductInstall.Upd ateRegistry.1)
Add build version information


RegQueryValue Item ='Build_Version' Failed! ret=2,lasterror=0
[2006-04-21:21:03:26]RegSetValueEx Success! ret=0
[Reg:REG_SZ,HKLM,SOFTWARE\TrendMicro\ScanMail for
Exchange\CurrentVersion,Build_Version]
[2006-04-21:21:03:26]EventHandler('Reg1.Success.',OldRet=0)
Add patch version information


RegQueryValue Item ='ServicePack_Version' Failed! ret=2,lasterror=0
[2006-04-21:21:03:26]RegSetValueEx Success! ret=0
[Reg:REG_SZ,HKLM,SOFTWARE\TrendMicro\ScanMail for
Exchange\CurrentVersion,ServicePack_Version]
[2006-04-21:21:03:26]EventHandler('Reg2.Success.',OldRet=0)
[2006-04-21:21:03:26]@@@ Session name ['ProductInstall.UpdateRegistry.1']
return code = 0
[2006-04-21:21:03:26]EventHandler('Step4.Success.',OldRet=0)
[2006-04-21:21:03:26]EventHandler return code = 0
Start Related Service(s)

-> Starting IIS Admin service


[2006-04-21:21:03:26]-> Starting IIS Admin service


[2006-04-21:21:03:27]SMStartService('IISADMIN') ret=0
[2006-04-21:21:03:27]EventHandler('Service1.Success.',OldRet=0)
-> FTP Publishing Service


[2006-04-21:21:03:27]-> FTP Publishing Service


[2006-04-21:21:03:27]SMStartService('MSFtpsvc') ret=1060
- The specified service does not exist as an installed service.




[2006-04-21:21:03:27] - The specified service does not exist as an installed
service.




[2006-04-21:21:03:27]EventHandler('Service2.Error.',OldRet=-1)
[2006-04-21:21:03:27]Return=TMHF_CONTINUE
-> Starting HTTP SSL Service


[2006-04-21:21:03:27]-> Starting HTTP SSL Service


[2006-04-21:21:03:28]SMStartService('HTTPFilter') ret=0
[2006-04-21:21:03:28]EventHandler('Service3.Success.',OldRet=0)
-> Starting World Wide Web Publishing Service


[2006-04-21:21:03:28]-> Starting World Wide Web Publishing Service


[2006-04-21:21:03:29]SMStartService('W3svc') ret=0
[2006-04-21:21:03:29]EventHandler('Service4.Success.',OldRet=0)
-> Starting SMTP Service


[2006-04-21:21:03:29]-> Starting SMTP Service


[2006-04-21:21:03:36]SMStartService('Smtpsvc') ret=0
[2006-04-21:21:03:36]EventHandler('Service5.Success.',OldRet=0)
-> Starting NNTP Service


[2006-04-21:21:03:36]-> Starting NNTP Service


[2006-04-21:21:03:36]SMStartService('NntpSvc') ret=1058
- The service cannot be started, either because it is disabled or because
it has no enabled devices associated with it.




[2006-04-21:21:03:36] - The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it.




[2006-04-21:21:03:36]EventHandler('Service6.Error.',OldRet=-1)
[2006-04-21:21:03:36]Return=TMHF_CONTINUE
-> Starting POP3 Service


[2006-04-21:21:03:36]-> Starting POP3 Service


[2006-04-21:21:03:36]SMStartService('POP3Svc') ret=1058
- The service cannot be started, either because it is disabled or because
it has no enabled devices associated with it.




[2006-04-21:21:03:36] - The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it.




[2006-04-21:21:03:36]EventHandler('Service7.Error.',OldRet=-1)
[2006-04-21:21:03:36]Return=TMHF_CONTINUE
-> Starting IMAP4 Service


[2006-04-21:21:03:36]-> Starting IMAP4 Service


[2006-04-21:21:03:36]SMStartService('IMAP4Svc') ret=1058
- The service cannot be started, either because it is disabled or because
it has no enabled devices associated with it.




[2006-04-21:21:03:36] - The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it.




[2006-04-21:21:03:36]EventHandler('Service8.Error.',OldRet=-1)
[2006-04-21:21:03:36]Return=TMHF_CONTINUE
-> Starting Routing Engine Service


[2006-04-21:21:03:36]-> Starting Routing Engine Service


[2006-04-21:21:03:37]SMStartService('RESvc') ret=0
[2006-04-21:21:03:37]EventHandler('Service9.Success.',OldRet=0)
-> Starting MTA Stacks Service


[2006-04-21:21:03:37]-> Starting MTA Stacks Service


[2006-04-21:21:03:37]SMStartService('MSExchangeMTA') ret=1058
- The service cannot be started, either because it is disabled or because
it has no enabled devices associated with it.




[2006-04-21:21:03:37] - The service cannot be started, either because it is
disabled or because it has no enabled devices associated with it.




[2006-04-21:21:03:37]EventHandler('Service10.Error.',OldRet=-1)
[2006-04-21:21:03:37]Return=TMHF_CONTINUE
-> Starting Microsoft Exchange Information Store service


[2006-04-21:21:03:37]-> Starting Microsoft Exchange Information Store
service


[2006-04-21:21:03:44]SMStartService('MSExchangeIS') ret=0
[2006-04-21:21:03:44]EventHandler('Service11.Success.',OldRet=0)
-> Starting ScanMail_Master service


[2006-04-21:21:03:44]-> Starting ScanMail_Master service


[2006-04-21:21:04:41]SMStartService('ScanMail_Master') ret=0
[2006-04-21:21:04:41]EventHandler('Service12.Success.',OldRet=0)
-> Starting ScanMail_RemoteConfig service


[2006-04-21:21:04:41]-> Starting ScanMail_RemoteConfig service


[2006-04-21:21:04:43]SMStartService('ScanMail_RemoteConfig') ret=0
[2006-04-21:21:04:43]EventHandler('Service13.Success.',OldRet=0)
-> Starting ScanMail_SystemWatcher service


[2006-04-21:21:04:43]-> Starting ScanMail_SystemWatcher service


[2006-04-21:21:04:46]SMStartService('ScanMail_SystemWatcher') ret=0
[2006-04-21:21:04:46]EventHandler('Service14.Success.',OldRet=0)
[2006-04-21:21:04:46]@@@ Session name ['ProductInstall.StartService.1']
return code = 0
[2006-04-21:21:04:46]EventHandler('Step5.Success.',OldRet=0)
[2006-04-21:21:04:46]EventHandler return code = 0
Run toolDefaultWhiteListRemover.exe

[2006-04-21:21:04:46]CHFS_RunSection::Run('ProductInstall.Run.1')
-> Remove default white list


[2006-04-21:21:04:46]strType((empty))
[2006-04-21:21:04:46]Run 'toolDefaultWhiteListRemover.exe' in folder
'C:\Program Files\Trend Micro\Messaging Security Agent\'
[2006-04-21:21:04:46]return code = 0
[2006-04-21:21:04:46]Success to run 'toolDefaultWhiteListRemover.exe' in
folder 'C:\Program Files\Trend Micro\Messaging Security Agent\'
[2006-04-21:21:04:46]EventHandler('Run1.Success.',OldRet=0)
[2006-04-21:21:04:46]CHFS_RunSection::Run('ProductInstall.Run.1') Ret=0
[2006-04-21:21:04:46]@@@ Session name ['ProductInstall.Run.1'] return code =
0
[2006-04-21:21:04:46]EventHandler('Step6.Success.',OldRet=0)
[2006-04-21:21:04:46]EventHandler return code = 0
Stop Related Service(s)

[2006-04-21:21:04:46]CHFS_StopServiceSection::Run('ProductInstall.StopS ervice.2')
-> Stopping ScanMail_RemoteConfig service


[2006-04-21:21:04:46]-> Stopping ScanMail_RemoteConfig service


[2006-04-21:21:04:47]SMStopService('ScanMail_RemoteConfig') ret=0
[2006-04-21:21:04:47]EventHandler('Service1.Success.',OldRet=0)
-> Stopping ScanMail_Master service


[2006-04-21:21:04:47]-> Stopping ScanMail_Master service


[2006-04-21:21:06:42]SMStopService('ScanMail_Master') ret=0
[2006-04-21:21:06:42]EventHandler('Service2.Success.',OldRet=0)
[2006-04-21:21:06:42]CHFS_StopServiceSection::Run('ProductInstall.StopS ervice.2')
iRet=0
[2006-04-21:21:06:42]@@@ Session name ['ProductInstall.StopService.2']
return code = 0
[2006-04-21:21:06:42]EventHandler('Step7.Success.',OldRet=0)
[2006-04-21:21:06:42]EventHandler return code = 0
Start Related Service(s)

-> Starting ScanMail_Master service


[2006-04-21:21:06:42]-> Starting ScanMail_Master service


[2006-04-21:21:07:35]SMStartService('ScanMail_Master') ret=0
[2006-04-21:21:07:35]EventHandler('Service1.Success.',OldRet=0)
-> Starting ScanMail_RemoteConfig service


[2006-04-21:21:07:35]-> Starting ScanMail_RemoteConfig service


[2006-04-21:21:07:37]SMStartService('ScanMail_RemoteConfig') ret=0
[2006-04-21:21:07:37]EventHandler('Service2.Success.',OldRet=0)
[2006-04-21:21:07:37]@@@ Session name ['ProductInstall.StartService.2']
return code = 0
[2006-04-21:21:07:37]EventHandler('Step8.Success.',OldRet=0)
[2006-04-21:21:07:37]EventHandler return code = 0
Installation successful!
Installation successful!
[2006-04-21:21:08:29]Doing command '<CREATEBLOCKPROCESS>' exitCode=0
[2006-04-21:21:08:29]@ Update Global Symbol table: 'RETCODE'='0'
[2006-04-21:21:08:29]Set Global Symbol 'RETCODE' = 0
[2006-04-21:21:08:29]return code = -100
[2006-04-21:21:08:29]Success to run 'TMPatch.exe' in folder
'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\pft24.tmp\csm_ 30_smex_72_win_en_SP1'
[2006-04-21:21:08:29]EventHandler('Run1.Success.',OldRet=0)
[2006-04-21:21:08:29]In the silent mode, use Default action to continue
installation.[Run1.Success.Default]
[2006-04-21:21:08:29]CHFS_RunSection::Run('ProductInstall.Run.2') Ret=0
[2006-04-21:21:08:29]@@@ Session name ['ProductInstall.Run.2'] return code =
0
[2006-04-21:21:08:29]EventHandler('Step4.Success.',OldRet=0)
[2006-04-21:21:08:29]In the silent mode, use Default action to continue
installation.[Step4.Success.Default]
[2006-04-21:21:08:29]EventHandler return code = 0
[2006-04-21:21:08:29]*** Warning: Item 'Step5.Section' not found in Section
'ProductInstall.Main' !
[2006-04-21:21:08:29]*** Syntax error: Session name ['Step5.Section'] not
found, skip and continue.
Installation successful!
Installation successful!