Treo 700w PUSH email

Hello,

I have a Treo 700w with Windows Mobile 5.0 on Verizon EVDO

Internet works fine.
Hotmail works fine.

however, I cannot get Exchange/outlook wireless sync to work.

under Exchange server, I put mail.my.com, ticked require ssl, and set my
username, password and domain.
I used the same steps on Windows Mobile 2003 second edition and it works by
pulling but what about Windows Mobile 5.0? how do I get this device to get
emails? DO I have to establish a vpn first?

I copied a certificate to the device. What am I missing?

Makes you really appreciate RIM devices as they are not this difficult to
setup.

On Fri, 27 Jan 2006 14:08:25 -0500, <JM> wrote:

>Hello,
>
>I have a Treo 700w with Windows Mobile 5.0 on Verizon EVDO
>
>Internet works fine.
>Hotmail works fine.
>
>however, I cannot get Exchange/outlook wireless sync to work.
>
>under Exchange server, I put mail.my.com, ticked require ssl, and set my
>username, password and domain.
>I used the same steps on Windows Mobile 2003 second edition and it works by
>pulling but what about Windows Mobile 5.0? how do I get this device to get
>emails? DO I have to establish a vpn first?
>
>I copied a certificate to the device. What am I missing?
>
>Makes you really appreciate RIM devices as they are not this difficult to
>setup.

What error messages are you seeing? Have you entered your device's
e-mail address and schedule into ActiveSync (Menu -> Schedule)?
Ensure that "As Items Arrive" is selected, and tap on the bottom link
to set up the e-mail address.

Note that the 700w does not yet have the push e-mail that is in the
Messaging and Security Feature Pack (MSFP), which doesn't require
setting a schedule or entering an e-mail address for the device.

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

On Sat, 28 Jan 2006 06:35:57 -0800,
(Alison) wrote:

>Rob,
>
>I am having similar issues.... I have a Treo 700w with Windows Mobile 5.0
>on Verizon.
>
>I have got hotmail, my isp account, and a pop3 account to work. And can
>also sync my other pop3 (whici is my outlook account) using the Verizon
>provided sync product to my Treo. However, I can't get ActiveSync to work
>between my device and my PC. Here's what I've tried, based on various
>otgher articles I've read:
>
>- removed Business Contact Mgr - didn;t really use it so no problem
>- reinstalled Office 2003 due to corruption caused by BCM
>- removed and reinstalled activesync 4.1
>- repaied activesync 4.1
>- reconfigured persoanl firewall to allow the 3 activesync programs to
>pass thorugh
>- installed Avantgo - don't see why other than it is going to push me
>stuff I don't want
>-removed and reinstalled activesync 4.1
>- already performed action you suggested below at some point above
>
>The Active sync connect starts, then sits for a while displaying 'looking
>for changes' then eventually, after about 5 minutes, a window pops up with
>the 'combine or replace' options. Regardless of which of the 3 options I
>select, an error message is immediately displayed. There is no error code,
>but the title of hte box is 'Microsoft ActiveSync' and the content is:

What firewall program are you using? Have you tried disabling it
completely, then trying to sync? Personal firewalls are the biggest
problem with ActiveSync, since ActiveSync uses standard TCP/IP to
communicate to the computer.

--
Rob Borek
Microsoft MVP - Mobile Devices
Want *ONE ON ONE* support? http://www.pocketpcone2one.com
Please place all replies into the newsgroup so that others can benefit.

Hi,
The Verizon mail client conflicts with ActiveSync. Have you tried stopping
it while you sync?

--
Chris De Herrera
http://www.pocketpcfaq.com
http://www.tabletpctalk.com
http://www.pocketpctalk.com
http://www.mobilitytalk.com

ActiveSync 4.x Troubleshooting Guide -
http://www.pocketpcfaq.com/faqs/acti...shoot-as4x.htm

"Alison" <> wrote in message
news:...
> Rob,
>
> I am having similar issues.... I have a Treo 700w with Windows Mobile 5.0
> on Verizon.
>
> I have got hotmail, my isp account, and a pop3 account to work. And can
> also sync my other pop3 (whici is my outlook account) using the Verizon
> provided sync product to my Treo. However, I can't get ActiveSync to work
> between my device and my PC. Here's what I've tried, based on various
> otgher articles I've read:
>
> - removed Business Contact Mgr - didn;t really use it so no problem
> - reinstalled Office 2003 due to corruption caused by BCM
> - removed and reinstalled activesync 4.1
> - repaied activesync 4.1
> - reconfigured persoanl firewall to allow the 3 activesync programs to
> pass thorugh
> - installed Avantgo - don't see why other than it is going to push me
> stuff I don't want
> -removed and reinstalled activesync 4.1
> - already performed action you suggested below at some point above
>
> The Active sync connect starts, then sits for a while displaying 'looking
> for changes' then eventually, after about 5 minutes, a window pops up with
> the 'combine or replace' options. Regardless of which of the 3 options I
> select, an error message is immediately displayed. There is no error code,
> but the title of hte box is 'Microsoft ActiveSync' and the content is:
>
> "Synchronization cannot be completed successfully. Reconnect your device
> and try again. If the problem persists, see the Microsoft ActiveSync
> Troubleshooter in Microsoft Activesync Help on your desktop computer"
>
> Any ideas?? I love my Treo, I love the concept, but this is far too much
> of a pain. I've spent over 2 weeks messing around with this and I'm
> disappointed with the entire process.
>
> Alison
>
> Rob Borek [MS MVP] wrote:
>
>> On Fri, 27 Jan 2006 14:08:25 -0500, <JM> wrote:
>
>>>Hello,
>>>
>>>I have a Treo 700w with Windows Mobile 5.0 on Verizon EVDO
>>>
>>>Internet works fine.
>>>Hotmail works fine.
>>>
>>>however, I cannot get Exchange/outlook wireless sync to work.
>>>
>>>under Exchange server, I put mail.my.com, ticked require ssl, and set my
>>>username, password and domain.
>>>I used the same steps on Windows Mobile 2003 second edition and it works
>>>by
>>>pulling but what about Windows Mobile 5.0? how do I get this device to
>>>get
>>>emails? DO I have to establish a vpn first?
>>>
>>>I copied a certificate to the device. What am I missing?
>>>
>>>Makes you really appreciate RIM devices as they are not this difficult to
>>>setup.
>
>> What error messages are you seeing? Have you entered your device's
>> e-mail address and schedule into ActiveSync (Menu -> Schedule)?
>> Ensure that "As Items Arrive" is selected, and tap on the bottom link
>> to set up the e-mail address.
>
>> Note that the 700w does not yet have the push e-mail that is in the
>> Messaging and Security Feature Pack (MSFP), which doesn't require
>> setting a schedule or entering an e-mail address for the device.
>
>
>