Trojan:

Trojan Muquest my norton antivirus says this trojan muquest is quarteen and
can do no harm but is there any way to get rid of it? File
C:\windows\system32\requester.11.exe Every time I get on line I get a Norton
Antivirus Notification pop up. Can anyone help?

From: "wallace" <>

| Trojan Muquest my norton antivirus says this trojan muquest is quarteen and
| can do no harm but is there any way to get rid of it? File
| C:\windows\system32\requester.11.exe Every time I get on line I get a Norton
| Antivirus Notification pop up. Can anyone help?


Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.

You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file. http://www.ik-cs.com/multi-av.htm


* * * Please report back your results * * *


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

dea Wallace, I did not send any complait about trojans

"wallace" wrote:

> Trojan Muquest my norton antivirus says this trojan muquest is quarteen and
> can do no harm but is there any way to get rid of it? File
> C:\windows\system32\requester.11.exe Every time I get on line I get a Norton
> Antivirus Notification pop up. Can anyone help?

downloaded as suggested when trying to run will not go through its functions,
doing something wrong probably, maybe a call on phone to walk me through-
1-318-565-9955, thank you.

"David H. Lipman" wrote:

> From: "wallace" <>
>
> | Trojan Muquest my norton antivirus says this trojan muquest is quarteen and
> | can do no harm but is there any way to get rid of it? File
> | C:\windows\system32\requester.11.exe Every time I get on line I get a Norton
> | Antivirus Notification pop up. Can anyone help?
>
>
> Download MULTI_AV.EXE from the URL --
> http://www.ik-cs.com/programs/virtools/Multi_AV.exe
>
> To use this utility, perform the following...
> Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
> Choose; Unzip
> Choose; Close
>
> Execute; C:\AV-CLS\StartMenu.BAT
> { or Double-click on 'Start Menu' in C:\AV-CLS }
>
> NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
> FireWall to allow it to download the needed AV vendor related files.
>
> C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
> This will bring up the initial menu of choices and should be executed in Normal Mode.
> This way all the components can be downloaded from each AV vendor's web site.
> The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.
>
> You can choose to go to each menu item and just download the needed files or you can
> download the files and perform a scan in Normal Mode. Once you have downloaded the files
> needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
> during boot] and re-run the menu again and choose which scanner you want to run in Safe
> Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
>
> When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
> file. http://www.ik-cs.com/multi-av.htm
>
>
> * * * Please report back your results * * *
>
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> http://www.ik-cs.com/got-a-virus.htm
>
>
>

From: "wallace" <>

| downloaded as suggested when trying to run will not go through its functions,
| doing something wrong probably, maybe a call on phone to walk me through-
| 1-318-565-9955, thank you.
|

What give you free service and pay for the phone call ? No.

Dealing with the subject matter of malware is NOT On Topic here but you posted it here so we
can finish it here.

After you download MULTI_AV.EXE from the URLand you executed it..-
http://www.ik-cs.com/programs/virtools/Multi_AV.exe

Did you then you execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

Did you get the menu ?

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

Menu comes up picked #1 Sophos picked yes on scan and no on the other and
then there is no scan? Call collect, and if there is a fee we can work that
out, or I could call you, or keep trying here.

"David H. Lipman" wrote:

> From: "wallace" <>
>
> | downloaded as suggested when trying to run will not go through its functions,
> | doing something wrong probably, maybe a call on phone to walk me through-
> | 1-318-565-9955, thank you.
> |
>
> What give you free service and pay for the phone call ? No.
>
> Dealing with the subject matter of malware is NOT On Topic here but you posted it here so we
> can finish it here.
>
> After you download MULTI_AV.EXE from the URLand you executed it..-
> http://www.ik-cs.com/programs/virtools/Multi_AV.exe
>
> Did you then you execute; C:\AV-CLS\StartMenu.BAT
> { or Double-click on 'Start Menu' in C:\AV-CLS }
>
> Did you get the menu ?
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> http://www.ik-cs.com/got-a-virus.htm
>
>
>

From: "wallace" <>

| Menu comes up picked #1 Sophos picked yes on scan and no on the other and
| then there is no scan? Call collect, and if there is a fee we can work that
| out, or I could call you, or keep trying here.

Is there a Sophos folder such as ?
C:\AV-CLS\Sophos

Are there files in it ?

Did you see the following...
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.


--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

yes there is a sophos folder and the folder is scancmd a text doc. when I
clicked on the wget.exe nothing happened? Isn't there a cd that I can
purchase to check for and repair trojans??if so what is the best to do this
with.

"David H. Lipman" wrote:

> From: "wallace" <>
>
> | Menu comes up picked #1 Sophos picked yes on scan and no on the other and
> | then there is no scan? Call collect, and if there is a fee we can work that
> | out, or I could call you, or keep trying here.
>
> Is there a Sophos folder such as ?
> C:\AV-CLS\Sophos
>
> Are there files in it ?
>
> Did you see the following...
> NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
> FireWall to allow it to download the needed AV vendor related files.
>
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> http://www.ik-cs.com/got-a-virus.htm
>
>
>

From: "wallace" <>

| yes there is a sophos folder and the folder is scancmd a text doc. when I
| clicked on the wget.exe nothing happened? Isn't there a cd that I can
| purchase to check for and repair trojans??if so what is the best to do this
| with.

You don't click on Wget. It is a command line utility, not a program.

To use the utility you must go through the menu.

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
http://www.ik-cs.com/got-a-virus.htm

my problem is that I wasn't on line to download the files I needed to make
the program work, got it now, thanks

"David H. Lipman" wrote:

> From: "wallace" <>
>
> | yes there is a sophos folder and the folder is scancmd a text doc. when I
> | clicked on the wget.exe nothing happened? Isn't there a cd that I can
> | purchase to check for and repair trojans??if so what is the best to do this
> | with.
>
> You don't click on Wget. It is a command line utility, not a program.
>
> To use the utility you must go through the menu.
>
> Execute; C:\AV-CLS\StartMenu.BAT
> { or Double-click on 'Start Menu' in C:\AV-CLS }
>
> NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
> FireWall to allow it to download the needed AV vendor related files.
>
> --
> Dave
> http://www.claymania.com/removal-trojan-adware.html
> http://www.ik-cs.com/got-a-virus.htm
>
>
>