trojanhorse pollall1.exe

im running xp home,cant seem to get rid of trojanhorse
downloader.agent.as,pollall1.exe.
it says its embedded,im useing avg free edition.
thanks,kidneystone

There is a very helpful virus removal newsgroup you may wish to post to:
news://msnews.microsoft.com/microsof...security.virus

Symantec Security Check
http://security.symantec.com/sscv6/d...d=ie&venid=sym

Virus Removal Tools
http://securityresponse.symantec.com...ools.list.html

Online Virus Removal Tutorials
http://www.symantec.com/techsupp/vir..._tutorial.html

3 Simple Steps to Insure the Security of Your PC
http://www.microsoft.com/athome/secu...t/default.aspx

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/secu...t/default.aspx

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"kidneystone" wrote:

| im running xp home,cant seem to get rid of trojanhorse
| downloader.agent.as,pollall1.exe.
| it says its embedded,im useing avg free edition.
| thanks,kidneystone

Be sure your AVG is updated with latest definitions.
You should also restart your pc into Safe Mode of Windows (tap F8 as it
boots up).
You can run your antivirus check in Safe Mode. Matter of fact, AVG may just
do better in Safe Mode.
--
Maurice N
MVP Windows - Shell / User
--
"kidneystone" wrote
> im running xp home,cant seem to get rid of trojanhorse
> downloader.agent.as,pollall1.exe.
> it says its embedded,im useing avg free edition.
> thanks,kidneystone

it is updated,did restart in safe mode and it removed 3 others, but not that
one.thanks kidneystone

"Maurice N ~ MVP" wrote:

> Be sure your AVG is updated with latest definitions.
> You should also restart your pc into Safe Mode of Windows (tap F8 as it
> boots up).
> You can run your antivirus check in Safe Mode. Matter of fact, AVG may just
> do better in Safe Mode.
> --
> Maurice N
> MVP Windows - Shell / User
> --
> "kidneystone" wrote
> > im running xp home,cant seem to get rid of trojanhorse
> > downloader.agent.as,pollall1.exe.
> > it says its embedded,im useing avg free edition.
> > thanks,kidneystone
>
>
>

you mite find that the trojon could be in system restore. most of the time
you can deactivate restore and then reactivate it. it's worth a try.

"kidneystone" wrote:

> im running xp home,cant seem to get rid of trojanhorse
> downloader.agent.as,pollall1.exe.
> it says its embedded,im useing avg free edition.
> thanks,kidneystone
>
>

kidneystone wrote:
> it is updated,did restart in safe mode and it removed 3 others, but
> not that one.thanks kidneystone
>
Download Stinger (ideally on a clean/safe pc). Run it in Safe Mode.
http://vil.nai.com/vil/stinger/
--
Maurice N
MVP Windows - Shell / User
-----