Hi Mat, perhaps these links may assist.
http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2
Cannot install Service Pack 2
http://support.microsoft.com/default...b;EN-US;873148
You receive an "Access is denied" error message when you try to install Windows XP
Service Pack 2
"Mat" <> wrote in message
news:28A561C8-5040-4A1A-A917-...
>i am logged on as a user with administrator rights. It will let me change
> some of the registry values but not the ones which are causing the errors.
> Nothing appears in the window to the right when i click on the files
> concerned.
>
> "Jerry" wrote:
>
>> Are you trying to install as a User or Administrator?
>>
>> "Mat" <> wrote in message
>> news:6D2EAAC0-F9AE-468E-9A83-...
>> > when trying to install SP2 i get error 5 access is denied to several items
>> > in
>> > the registry key. If i ignore the errors SP2 will not install and i get
>> > the
>> > error message access is denied and the files are removed.
>> >
>> > I went on to registry editor to change the permissions of the items
>> > highlighted but if i click on the folder it says error while opening key
>> > and
>> > i cannot change the permission.
>> >
>> > Please help
>>
>>
>>