Tuesday update issue

Hi, all, seems that yesterdays updates have created a nice little
issue for me. I installed all 8 updates yesterday and now IE crashes
each time I open gmail or intellicast in IE. The quirk is that if I
go to cnn before it works fine. Below is the info from the "IE has
encounted a problem" screen.

Any help would be great!

~Ryan

AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll
ModVer: 6.0.2900.3231 Offset: 0003b5ce

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it instead
of disabling it. You're "working without a net" now: Don't to ANYTHING else
online (e.g., browsing; reading email; chatting) except #4 below until your
anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs (make sure Show Updates box is checked at top right) and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
additional security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.

======================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


wrote:
> Hi, all, seems that yesterdays updates have created a nice little
> issue for me. I installed all 8 updates yesterday and now IE crashes
> each time I open gmail or intellicast in IE. The quirk is that if I
> go to cnn before it works fine. Below is the info from the "IE has
> encounted a problem" screen.
>
> Any help would be great!
>
> ~Ryan
>
> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll
> ModVer: 6.0.2900.3231 Offset: 0003b5ce

We are seeing this in our environment. When employees visist our internal
site or Gmail The error appears. We believe the error has to do with MS07-069.

We believe it might be some of the logic in web page(s) or style sheet.

We found that unchecking "USE HTTP 1.1" in the IE settings corrects the
problem. However we do not want to do this.

We are waiting to hear from Microsoft in regards to this issue.

-Mike Le


"" wrote:

> Hi, all, seems that yesterdays updates have created a nice little
> issue for me. I installed all 8 updates yesterday and now IE crashes
> each time I open gmail or intellicast in IE. The quirk is that if I
> go to cnn before it works fine. Below is the info from the "IE has
> encounted a problem" screen.
>
> Any help would be great!
>
> ~Ryan
>
> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll
> ModVer: 6.0.2900.3231 Offset: 0003b5ce
>

<> schrieb:

> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll
> ModVer: 6.0.2900.3231 Offset: 0003b5ce

See
http://groups.google.com/groups?thre...TNGP06.phx.gbl

Bye,
Freudi

Windows version(s)? IE version(s)?

Mike Le wrote:
> We are seeing this in our environment. When employees visist our internal
> site or Gmail The error appears. We believe the error has to do with
> MS07-069.
>
> We believe it might be some of the logic in web page(s) or style sheet.
>
> We found that unchecking "USE HTTP 1.1" in the IE settings corrects the
> problem. However we do not want to do this.
>
> We are waiting to hear from Microsoft in regards to this issue.
>
> -Mike Le
>
>
> "" wrote:
>
>> Hi, all, seems that yesterdays updates have created a nice little
>> issue for me. I installed all 8 updates yesterday and now IE crashes
>> each time I open gmail or intellicast in IE. The quirk is that if I
>> go to cnn before it works fine. Below is the info from the "IE has
>> encounted a problem" screen.
>>
>> Any help would be great!
>>
>> ~Ryan
>>
>> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll
>> ModVer: 6.0.2900.3231 Offset: 0003b5ce

On Dec 12, 6:57 pm, "PA Bear" <PABear...@gmail.com> wrote:
> Windows version(s)? IE version(s)?
>
> Mike Le wrote:
> > We are seeing this in our environment. When employees visist our internal
> > site or Gmail The error appears. We believe the error has to do with
> > MS07-069.
>
> > We believe it might be some of the logic in web page(s) or style sheet.
>
> > We found that unchecking "USE HTTP 1.1" in the IE settings corrects the
> > problem. However we do not want to do this.
>
> > We are waiting to hear from Microsoft in regards to this issue.
>
> > -Mike Le
>
> > "rcoo...@gmail.com" wrote:
>
> >> Hi, all, seems that yesterdays updates have created a nice little
> >> issue for me. I installed all 8 updates yesterday and now IE crashes
> >> each time I open gmail or intellicast in IE. The quirk is that if I
> >> go to cnn before it works fine. Below is the info from the "IE has
> >> encounted a problem" screen.
>
> >> Any help would be great!
>
> >> ~Ryan
>
> >> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll
> >> ModVer: 6.0.2900.3231 Offset: 0003b5ce

Thanks for tips. I'll be trying them when I get home this evening.
As for the windows and ie versions, I am running XP sp2 w/ IE 6. I
normally wait a couple of days to a week before installing updates but
for some reason I did them early.

Hopefully uninstalling the update will work.

~Ryan

PS apparently I was meant to look like a total newbie by posting my
response as a new thread! doh!

<> schrieb:

>> >> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll
>> >> ModVer: 6.0.2900.3231 Offset: 0003b5ce

-> http://groups.google.com/groups?thre...TNGP06.phx.gbl

Bye,
Freudi

Tks PA Bear. I had the identical error denomination as rcook17. Followed
your inst. and now working fine but will keep posting if problem comes back
--
RP


"PA Bear" wrote:

> 1. Disable your anti-virus application, any real-time protection provided by
> an anti-spyware application (except for Windows Defender; includes Spybot
> Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> third-party firewall AND enable the Windows Firewall.
>
> NB: If you're running ZA Free firewall, you may need to uninstall it instead
> of disabling it. You're "working without a net" now: Don't to ANYTHING else
> online (e.g., browsing; reading email; chatting) except #4 below until your
> anti-virus application has been re-enabled!
>
> 2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
> Programs (make sure Show Updates box is checked at top right) and reboot.
>
> 3. Re-do #1 above.
>
> 4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
> offered. If "Root Certificates" update is listed in the Optional Updates
> category, you might install it, too, to take full advantage of IE7's
> additional security.
>
> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> applicable, disable the Windows Firewall and enable your third-party
> firewall.
>
> ======================================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> support calls that are associated with security updates. When you call,
> clearly state that your problem is related to a Security Update and cite the
> update's KB number (e.g., KB931678).
>
> In other countries, see
> http://support.microsoft.com/default...r=securityhome > "No-Charge
> Support...for virus and other security-related" issues in right-hand menu
> for localized contact information.
>
> For more information about how to contact Microsoft for support issues,
> visit the International Support Web site:
> https://support.microsoft.com/common/international.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
>
> wrote:
> > Hi, all, seems that yesterdays updates have created a nice little
> > issue for me. I installed all 8 updates yesterday and now IE crashes
> > each time I open gmail or intellicast in IE. The quirk is that if I
> > go to cnn before it works fine. Below is the info from the "IE has
> > encounted a problem" screen.
> >
> > Any help would be great!
> >
> > ~Ryan
> >
> > AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll
> > ModVer: 6.0.2900.3231 Offset: 0003b5ce
>
>

Sorry but forgot to ask, do i re-install KB942615 when I go to Windows update
and they ask to install??.
--
RP


"PA Bear" wrote:

> 1. Disable your anti-virus application, any real-time protection provided by
> an anti-spyware application (except for Windows Defender; includes Spybot
> Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> third-party firewall AND enable the Windows Firewall.
>
> NB: If you're running ZA Free firewall, you may need to uninstall it instead
> of disabling it. You're "working without a net" now: Don't to ANYTHING else
> online (e.g., browsing; reading email; chatting) except #4 below until your
> anti-virus application has been re-enabled!
>
> 2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
> Programs (make sure Show Updates box is checked at top right) and reboot.
>
> 3. Re-do #1 above.
>
> 4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
> offered. If "Root Certificates" update is listed in the Optional Updates
> category, you might install it, too, to take full advantage of IE7's
> additional security.
>
> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> applicable, disable the Windows Firewall and enable your third-party
> firewall.
>
> ======================================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> support calls that are associated with security updates. When you call,
> clearly state that your problem is related to a Security Update and cite the
> update's KB number (e.g., KB931678).
>
> In other countries, see
> http://support.microsoft.com/default...r=securityhome > "No-Charge
> Support...for virus and other security-related" issues in right-hand menu
> for localized contact information.
>
> For more information about how to contact Microsoft for support issues,
> visit the International Support Web site:
> https://support.microsoft.com/common/international.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
>
> wrote:
> > Hi, all, seems that yesterdays updates have created a nice little
> > issue for me. I installed all 8 updates yesterday and now IE crashes
> > each time I open gmail or intellicast in IE. The quirk is that if I
> > go to cnn before it works fine. Below is the info from the "IE has
> > encounted a problem" screen.
> >
> > Any help would be great!
> >
> > ~Ryan
> >
> > AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll
> > ModVer: 6.0.2900.3231 Offset: 0003b5ce
>
>

What does #4 say?

Rick wrote:
> Sorry but forgot to ask, do i re-install KB942615 when I go to Windows
> update and they ask to install??.
>
>> 1. Disable your anti-virus application, any real-time protection provided
>> by an anti-spyware application (except for Windows Defender; includes
>> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
>> third-party firewall AND enable the Windows Firewall.
>>
>> NB: If you're running ZA Free firewall, you may need to uninstall it
>> instead of disabling it. You're "working without a net" now: Don't to
>> ANYTHING else online (e.g., browsing; reading email; chatting) except #4
>> below until your anti-virus application has been re-enabled!
>>
>> 2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
>> Programs (make sure Show Updates box is checked at top right) and reboot.
>>
>> 3. Re-do #1 above.
>>
>> 4. Go to http://windowsupdate.microsoft.com and install any Critical
>> Updates offered. If "Root Certificates" update is listed in the Optional
>> Updates category, you might install it, too, to take full advantage of
>> IE7's additional security.
>>
>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
>> applicable, disable the Windows Firewall and enable your third-party
>> firewall.
>>
>> ======================================
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> Customers in the U.S. and Canada can receive technical support from
>> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge
>> for support calls that are associated with security updates. When you
>> call,
>> clearly state that your problem is related to a Security Update and cite
>> the update's KB number (e.g., KB931678).
>>
>> In other countries, see
>> http://support.microsoft.com/default...r=securityhome > "No-Charge
>> Support...for virus and other security-related" issues in right-hand menu
>> for localized contact information.
>>
>> For more information about how to contact Microsoft for support issues,
>> visit the International Support Web site:
>> https://support.microsoft.com/common/international.aspx
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L.ORG http://66.39.69.143/
>>
>>
>> wrote:
>>> Hi, all, seems that yesterdays updates have created a nice little
>>> issue for me. I installed all 8 updates yesterday and now IE crashes
>>> each time I open gmail or intellicast in IE. The quirk is that if I
>>> go to cnn before it works fine. Below is the info from the "IE has
>>> encounted a problem" screen.
>>>
>>> Any help would be great!
>>>
>>> ~Ryan
>>>
>>> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: urlmon.dll
>>> ModVer: 6.0.2900.3231 Offset: 0003b5ce