Tuesday's patches

Ever since I installed the recent updates form this past Tuesday, I cannot
load Quicken 2009. When I try, I get the dialog box saying that an error
has occured. I tried to run the application as Administrator, but the same
problem occurs. Has this happened to anyone else and, if so, is there a
fix?

Jason S.
HP Laptop
Vista Home Premium x64
P7350, 4GB RAM

FWIW no problem here with Quicken XG 2004/Vista Home Premium 32 bit (updated
last Wednesday).
Doug

"Jason S." <> wrote in message
news:8255A834-0976-492B-B8A9-...
> Ever since I installed the recent updates form this past Tuesday, I cannot
> load Quicken 2009. When I try, I get the dialog box saying that an error
> has occured. I tried to run the application as Administrator, but the
> same problem occurs. Has this happened to anyone else and, if so, is
> there a fix?
>
> Jason S.
> HP Laptop
> Vista Home Premium x64
> P7350, 4GB RAM


__________ Information from ESET Smart Security, version of virus signature database 4014 (20090416) __________

The message was checked by ESET Smart Security.

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__________ Information from ESET Smart Security, version of virus signature database 4015 (20090417) __________

The message was checked by ESET Smart Security.

http://www.eset.com

"Jason S." <> wrote in message
news:8255A834-0976-492B-B8A9-...
> Ever since I installed the recent updates form this past Tuesday, I cannot
> load Quicken 2009. When I try, I get the dialog box saying that an error
> has occured. I tried to run the application as Administrator, but the
> same problem occurs. Has this happened to anyone else and, if so, is
> there a fix?

Contact Intuit Support.

HTH
-pk


>
> Jason S.
> HP Laptop
> Vista Home Premium x64
> P7350, 4GB RAM

On Thu, 16 Apr 2009 14:16:38 -0400, "Patrick Keenan" <>
wrote:

>
>"Jason S." <> wrote in message
>news:8255A834-0976-492B-B8A9-...
>> Ever since I installed the recent updates form this past Tuesday, I cannot
>> load Quicken 2009. When I try, I get the dialog box saying that an error
>> has occured. I tried to run the application as Administrator, but the
>> same problem occurs. Has this happened to anyone else and, if so, is
>> there a fix?
>
>Contact Intuit Support.
>

Before that, do a system restore to back before the updates. See if it
works. If it does, install the updates again. That way you know for
sure it's update related and not a coincidence.

If you want to nail it down further, apply the updates one at a time
and retest Quicken.

After that, contact Intuit support with some evidence in hand.