Is "Vis" in your subject line supposed to equate to "Vista"?
Even if it is - perhaps shorten the subject line and increase the message
body next time and give some better details that way.
Those are office 2007 updates (InforPath and Word to be exact) - have you
tried to download/install them individually?
Description of the Office InfoPath 2007 update: December 08, 2009
http://support.microsoft.com/kb/976416
Description of the update for Office Word 2007: November 2009
http://support.microsoft.com/kb/974561
Assuming it was Vista...
Right-click on the "Computer" icon and chosen "Properties" from the
menu that appears. When the new window appears - ensure you are
under the "General" tab. Is there *anything* in there to indicate you
have a 64-bit version of Windows Vista? Reply to this and let us all
know.
Next we will get the edition and version information...
Start button --> RUN
(no "RUN"? Press the "Windows Key" + R on your keyboard)
--> type in:
winver
--> Click OK.
The picture at the top of the window that opens will give you the general
(Operating System name and edition) while the line starting with the word
"version" will give you the rest of the story. Post _both_ in response
to this message verbatim. No paraphrasing - instead - ensure
character-for-character copying. Be sure to reply with *BOTH* things.
What version of Internet Explorer are you currently using? Easy to find
out. Open Internet Explorer and while that is in-focus, press and hold
the "ALT" key on your keyboard. With the "ALT" key still pressed, press
(just once, no holding) the "H" key. Now, with the "ALT" key still
pressed, press (just once, no holding) the "A" key. That will bring up
the "About Internet Explorer" window. It will give you the exact version
you are using - repeat what you see there in response to this message.
What antivirus solution do you have installed? Exact version, please.
Now that we actually have some information about your computer -
some preliminary cleanup should happen...
Download, install, run, update and perform a full scan with the following
(freeware version):
SuperAntiSpyware
http://www.superantispyware.com/
Reboot and logon as administrative user.
Download, install, run, update and perform a full scan with the following
(freeware version):
MalwareBytes
http://www.malwarebytes.com/
Reboot and logon as administrative user.
Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx
You may find nothing, you may find only cookies, you may think it is a
waste of time - but if you do all this and report back here with what you
do/don't find as you are doing all of it - you are adding more pieces to
the puzzle and the entire picture just may become clearer and your
problem resolved.
Reboot and logon as administrative user.
If you have 32-bit Windows Vista - visit this web page:
(If you did not have 64-bit above, you have 32-bit.)
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
.... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
both times. Check the "I agree" box and click on "Next". Check the box
for "Run aggressive options (not recommended)" and click "Next". Let
it finish up and follow the prompts until it is done. Close/exit and
reboot when it is.
If you do have 64-bit Windows Vista - download and run this:
(If you did have 64-bit above.)
System Update Readiness Tool for x64-based Systems
http://www.microsoft.com/downloads/d...f-0feefc7ff064
Uninstall any and all third-party firewall applications (ZoneAlarm, etc)
and utilize the built-in Windows Firewall only.
Reboot!
Try getting updates again.
Come back and report any error you see in the UPDATES area when
you try to update - if any now. May be a 'number' of sorts - but it is a
vital component in order to continue helping you.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
"railroadrick" <> wrote in message
news:540BC7AE-3C64-4B16-BAEC-...
>
> --
> I''m the richest man in the world without a dime in my pocket
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