Unable to acces windows update

I have been trying to update my computer since yesterday but everytime I do I
got the message "The website has encountered a problem and cannot display the
page you are trying to view. The options provided below might help you solve
the problem.
For self-help options:

Please someone help!!!
--

Do you use Spybot S & D? If so, turn off Spybot and try again. If you use the
Tea Timer feature of Spybot, be sure to turn that off as well. You may have
to go into the Task Manager to "kill" Tea Timer. Once I turned off Spybot,
Microsoft Update works like a charm.

Hope this helps.

"bllapitan" wrote:

> I have been trying to update my computer since yesterday but everytime I do I
> got the message "The website has encountered a problem and cannot display the
> page you are trying to view. The options provided below might help you solve
> the problem.
> For self-help options:
>
> Please someone help!!!
> --
>

Yes, I am using Spybot but I use it only when I scan and remove spywares,
etc. How do you turn it off? I don't know about the Tea Timer feature. Thanks
for the fast response. I am still having problems!!!!
--



"ridgernr2" wrote:

> Do you use Spybot S & D? If so, turn off Spybot and try again. If you use the
> Tea Timer feature of Spybot, be sure to turn that off as well. You may have
> to go into the Task Manager to "kill" Tea Timer. Once I turned off Spybot,
> Microsoft Update works like a charm.
>
> Hope this helps.
>
> "bllapitan" wrote:
>
> > I have been trying to update my computer since yesterday but everytime I do I
> > got the message "The website has encountered a problem and cannot display the
> > page you are trying to view. The options provided below might help you solve
> > the problem.
> > For self-help options:
> >
> > Please someone help!!!
> > --
> >

When you hover your mouse over the icons in your tray area near the time, do
you see one that says it's for Spybot S-D Resident? It will look like a
silhouette of a person in front of a white square with blue top. if you DO
NOT see such an icon, Tea Timer is not running and Spybot is not running all
the time like mine does. If that is the case I can't help. Search the
newsgroup for the error code in the upper right of the page you quoted in
your first post.

If you DO see such an icon, right click on it. Then left click on the menu
opton Run Spybot S & D. Choose Tools in the menu on on the left of the Spybot
window. Next click on the Resident option in the Tools window. Uncheck any
boxes with check marks in them. Exit Spybot. If the icon is still there,
right click on it then left click Exit Spybot S & D-Resident. Restart the
computer then try to update Windows again. This page describes how to disable
http://www.malwarehelp.org/how-to-en...-teatimer.html You will
have to scroll down to find the disable instructions.

If Spybot doesn't seem to be the problem try to disable any firewall,
antivirus or other anti-spyware program that runs all the time.

Good luck.

"bllapitan" wrote:

> Yes, I am using Spybot but I use it only when I scan and remove spywares,
> etc. How do you turn it off? I don't know about the Tea Timer feature. Thanks
> for the fast response. I am still having problems!!!!
> --
>
>
>
> "ridgernr2" wrote:
>
> > Do you use Spybot S & D? If so, turn off Spybot and try again. If you use the
> > Tea Timer feature of Spybot, be sure to turn that off as well. You may have
> > to go into the Task Manager to "kill" Tea Timer. Once I turned off Spybot,
> > Microsoft Update works like a charm.
> >
> > Hope this helps.
> >
> > "bllapitan" wrote:
> >
> > > I have been trying to update my computer since yesterday but everytime I do I
> > > got the message "The website has encountered a problem and cannot display the
> > > page you are trying to view. The options provided below might help you solve
> > > the problem.
> > > For self-help options:
> > >
> > > Please someone help!!!
> > > --
> > >