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unable to access windowsupdate.microsoft.com

 
 
Danny
Guest
Posts: n/a

 
      08-14-2003
I am unable to perform an update on my windows XP machine
via windowsupdate.microsoft.com. Every time I go there,
it tries to get the update for the windowsupdate
software. Yet it is unable to do so. I have turned all
of my security settings to lowest in IE and set my
privacy to accept all cookies. What could be the
problem? I have IE6 and am currently downloading SP1,
but this has worked before I had SP1.

Danny
 
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melinda
Guest
Posts: n/a

 
      08-14-2003
My updates do the same. I check the security box, it
starts to download, then goes back to the screen that
says update now. I click on update and the security box
comes back up. I haven't been able to get any updates in
months. If you find out how to resolve this problem,
please email me. I am not very computer savvy. Good
luck!
>-----Original Message-----
>I am unable to perform an update on my windows XP

machine
>via windowsupdate.microsoft.com. Every time I go there,
>it tries to get the update for the windowsupdate
>software. Yet it is unable to do so. I have turned all
>of my security settings to lowest in IE and set my
>privacy to accept all cookies. What could be the
>problem? I have IE6 and am currently downloading SP1,
>but this has worked before I had SP1.
>
>Danny
>.
>

 
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Max
Guest
Posts: n/a

 
      08-15-2003
Try this...found in the microsoft windows update
trobleshooting page
http://v4.windowsupdate.microsoft.com/troubleshoot/

-----------------------------------------------------

Problem Description:
When you attempt to use the Windows Update site, you may
receive an error
message similar to the following:

Administrators Only (-2146828218) To install items
from Windows Update, you
must be logged on as an administrator or a member of
the Administrators
group. If your computer is connected to a network,
network policy settings
may also prevent you from completing this procedure.

You receive this message even though you are already
logged on as an
administrator or a member of the Administrators group.


Resolutions:
This issue indicates a problem accessing a resource and
may not indicate a lack of administrative privileges.
One of the resolutions below may help.

To resolve this issue, follow these steps:

1. Click "Start," and then click "Run."
2. In the Open box, type regedit and then click "OK."
3. Locate and select the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersi
on\WindowsUpdate
4. click "Edit," and then click "Permissions."
5. Click "Add," and then type "Everyone" in the
dialog box that appears.
6. Click "Check Names," and then click "OK."
7. Select "Everyone" in the "Group or user names" list.
8. Under Permissions for "Everyone," select the "Full
Control" check box
in the "Allow" column. Note that the "Read" check box
in the "Allow" column is now also selected.
9. Select each user, in turn, in the "Group or user
names" list, and then verify
that no check boxes are selected in the "Deny" column.
Clear any check boxes that are selected in the "Deny"
column.
10. Click "Advanced," and then select the "Replace
permission entries on all child objects with entries
shown here that apply to child objects" check box, and
then click "OK."
11. Click "Yes" if you are prompted for confirmation.

NOTE: You should also check the firewall and the proxy
server settings and
configurations, or ask the appropriate administrator to
do so.
----------------------------------------------------------
----------------------
You can work around this issue by adding the following to
the exceptions list in the Internet

Options Proxy Settings:

Windowsupdate.microsoft.com
V4.Windowsupdate.microsoft.com
Download.Windowsupdate.com

To access the Exceptions settings.
1. Open Internet Explorer
2. Click "Tools," and then click "Internet Options."
3. Click "Connections," and then click "LAN Settings."
4. Click "Advanced" and add windowsupdate.microsoft.com
to the exceptions list.
----------------------------------------------------------
----------------------
1. Open Internet Explorer, click "Tools" and then
click "Internet Options."
2. Click "Advanced".
3. Scroll down until you see "Use HTTP 1.1 through Proxy
Connections," and then select the
check box.
4. Click "OK."
5. Close and restart Internet Explorer. You should now be
able to connect to Windows Update.
----------------------------------------------------------
----------------------
Rename the subdirectory C:Windows\System32\Catroot2 to
C:Windows\System32\Catroot2temp\.
Restart the computer and then try to run Windows Update.
----------------------------------------------------------
----------------------







>-----Original Message-----
>I am unable to perform an update on my windows XP

machine
>via windowsupdate.microsoft.com. Every time I go there,
>it tries to get the update for the windowsupdate
>software. Yet it is unable to do so. I have turned all
>of my security settings to lowest in IE and set my
>privacy to accept all cookies. What could be the
>problem? I have IE6 and am currently downloading SP1,
>but this has worked before I had SP1.
>
>Danny
>.
>

 
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Bhavini Soneji [MSFT]
Guest
Posts: n/a

 
      08-15-2003
Hi Danny,

Looks like you are facing the problem described in Windows Update
Troubleshooter at http://v4.windowsupdate.microsoft.com/troubleshoot/ under
the title Software Update page repeatedly displays "Update Now" button

PROBLEM DESCRIPTION
When attempting to access Windows Update, the page that directs you to
update your Windows
Update software appears. Clicking "Update Now" results in the same
page being displayed,
making it impossible to perform the update.

RESO:LUTION:
We are still researching this issue.

Some advanced users have resolved this problem by following the steps below.
If you have
trouble finding the files or string value listed below you should not
attempt this resolution. Deleting the wrong items in this process can damage
your computer.
1. Close Internet Explorer.
2. Delete IUCtl.dll and the IUEngine.dll from both the system32\dllcache and
system32 folders.
3. Delete the registry string value "SelfupdateStatus" present in the
HKLM\Software\microsoft\windows\currentversion\win dowsupdate\IUcontrol key.
4. Delete iuenginenew.dll, if it exists.

Downloading and installing new Windows Update site software may also resolve
this issue.
Follow the instructions in the article on manually installing the Windows
Update software,
located elsewhere on this page.

You may also be able to resolve this issue by deleting the files in your
temporary Internet
cache. Follow the instructions below:
1. Close the Internet Explorer.
2. Right-click the Internet Explorer icon.
2. Click "Properties."
3. On the General tab, click "Delete Files."

This may occur if your network administrator has deployed Microsoft Software
Update Services (MSUS)and your computer is redirected to an internal MSUS
server for updates.

--
Thanks
Bhavini

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send e-mail directly to this alias. This
alias is for newsgroup purposes only.



"Danny" <> wrote in message
news:031d01c36290$48231fe0$...
> I am unable to perform an update on my windows XP machine
> via windowsupdate.microsoft.com. Every time I go there,
> it tries to get the update for the windowsupdate
> software. Yet it is unable to do so. I have turned all
> of my security settings to lowest in IE and set my
> privacy to accept all cookies. What could be the
> problem? I have IE6 and am currently downloading SP1,
> but this has worked before I had SP1.
>
> Danny



 
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