Unable to complete change to Microsoft Update

(Happening on both a Windows Server 2003 SP! and a Windows XP SP2 machine)

Interestingly (and disappointingly), the update website keeps prompting me
to upgrade to Microsoft Update but will not let me. I walk through the
process (Start, review license, etc) and get to the "Check for Updates"
screen. I click on the button and it brings me right back to the "Try
Microsoft Update Today" page.

Both machines have all Windows OS updates installed (both critical and
optional).

Thanks.
Jon

Hi;

Suggest you boot into Safe Mode, then delete the "
..\Windows\SoftwareDistribution" folder. You will lose your update history,
but that isn't really much good anyway these days.

Once you boot back into Normal mode, verify that you have any 3rd party
pop-up blockers and file transfer agents disabled. Then open IE and go to
Microsoft Update again http://update.microsoft.com/microsoftupdate/v6/
Hopefully this time the necessary MU files will download/install.

--

....Sky

Tom "Sky" King
===========


In news:EFB86A5A-50CE-4425-BA13-,
Jon L <> wrote:
> (Happening on both a Windows Server 2003 SP! and a Windows XP SP2
> machine)
>
> Interestingly (and disappointingly), the update website keeps
> prompting me to upgrade to Microsoft Update but will not let me. I
> walk through the process (Start, review license, etc) and get to the
> "Check for Updates" screen. I click on the button and it brings me
> right back to the "Try Microsoft Update Today" page.
>
> Both machines have all Windows OS updates installed (both critical and
> optional).
>
> Thanks.
> Jon

Thanks. I'll give it a try.

Jon

"Sky King" wrote:

> Hi;
>
> Suggest you boot into Safe Mode, then delete the "
> ..\Windows\SoftwareDistribution" folder. You will lose your update history,
> but that isn't really much good anyway these days.
>
> Once you boot back into Normal mode, verify that you have any 3rd party
> pop-up blockers and file transfer agents disabled. Then open IE and go to
> Microsoft Update again http://update.microsoft.com/microsoftupdate/v6/
> Hopefully this time the necessary MU files will download/install.
>
> --
>
> ....Sky
>