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Unable to complete Windows Vista Business install

 
 
CarlB
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      12-15-2009

Alright - So just a few days ago I was attempting to do a fresh instal
using a disc my brother had

I originally had Windows Vista Home but Business was all he had so tha
is what I tried using, both 32-bit. I deleted all files thinking I woul
just be able to install it and get it over with. So now I do not hav
any operating system installed

Everything works fine up to the point where it restarts and I get t
the Completing Installation (Last step) and it will run for a while o
that point and the screen will flicker twice and after a moment th
computer will lockup and then it will not go any further

The computer I am using is an Acer Aspire 5515. Currently on a friend
computer so a quick response would be appreciated, I have tried almos
everything I can think of and would love some help

Thanks in advance

Simple explanation for someone who isn't extremely good with computer
please :

--
CarlB
 
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Rick Rogers
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      12-15-2009
Hi,

You need to use Acer's recovery software as it likely contains proprietary
drivers specific to your system that are not in the retail version of Vista.
The disks can be ordered here if you no longer have the originals or erased
the recovery volume on the system itself:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org

"CarlB" <> wrote in message
news:...
>
> Alright - So just a few days ago I was attempting to do a fresh install
> using a disc my brother had.
>
> I originally had Windows Vista Home but Business was all he had so that
> is what I tried using, both 32-bit. I deleted all files thinking I would
> just be able to install it and get it over with. So now I do not have
> any operating system installed.
>
> Everything works fine up to the point where it restarts and I get to
> the Completing Installation (Last step) and it will run for a while on
> that point and the screen will flicker twice and after a moment the
> computer will lockup and then it will not go any further.
>
> The computer I am using is an Acer Aspire 5515. Currently on a friends
> computer so a quick response would be appreciated, I have tried almost
> everything I can think of and would love some help.
>
> Thanks in advance.
>
> Simple explanation for someone who isn't extremely good with computers
> please
>
>
> --
> CarlB


 
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CarlB
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Posts: n/a

 
      12-15-2009

Thanks for the reply!

I tried doing this but I didn't purchase this computer, my step father
did for me. So I do not know if he registered it or not.

The S/N is too worn off to read and i'm not sure how to locate the
SNID. (Whatever that is) And that is what the site requires.

Anything else I can do?


--
CarlB
 
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Curious
Guest
Posts: n/a

 
      12-15-2009
Did you use your Vista Home Product Key and not the Vista Business Product
Key belonging to your brother?

"CarlB" <> wrote in message
news:...
>
> Alright - So just a few days ago I was attempting to do a fresh install
> using a disc my brother had.
>
> I originally had Windows Vista Home but Business was all he had so that
> is what I tried using, both 32-bit. I deleted all files thinking I would
> just be able to install it and get it over with. So now I do not have
> any operating system installed.
>
> Everything works fine up to the point where it restarts and I get to
> the Completing Installation (Last step) and it will run for a while on
> that point and the screen will flicker twice and after a moment the
> computer will lockup and then it will not go any further.
>
> The computer I am using is an Acer Aspire 5515. Currently on a friends
> computer so a quick response would be appreciated, I have tried almost
> everything I can think of and would love some help.
>
> Thanks in advance.
>
> Simple explanation for someone who isn't extremely good with computers
> please
>
>
> --
> CarlB


 
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CarlB
Guest
Posts: n/a

 
      12-15-2009

I used the CD-Key that was with the Windows Business disc originally, I
that bad

I found the Serial number needed. I will think about ordering th
recovery disc soon

--
CarlB
 
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Curious
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      12-15-2009
You need to use your product key for your computer since that is what your
computer is licensed to.

"CarlB" <> wrote in message
news:...
>
> I used the CD-Key that was with the Windows Business disc originally, Is
> that bad?
>
> I found the Serial number needed. I will think about ordering the
> recovery disc soon.
>
>
> --
> CarlB


 
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CarlB
Guest
Posts: n/a

 
      12-15-2009


Problem Solved - Changed the HD type to Native or whatever in the BIOS
and deleted the Acer Recovery Partition and it worked

Thanks all who replied, you may close this thread.


--
CarlB
 
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